Heather Manor Nursing And Rehabilitation Center

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  • Interior

    A cozy living room with comfortable seating, a television, and decorative plants.
  • Decor

    A dining room with a neatly set table, surrounded by chairs, a wall-mounted clock, and a cabinet in the background.
  • Building

    A light-colored building with an attached driveway and a white van parked in front under a partly cloudy sky.
  • Bedroom

    A simple bedroom with twin beds and warm lighting.
  • Windows

    A cozy waiting area with a sofa, chairs, a lamp, and a grandfather clock by large arched windows.
  • Landscaping

    A sunny patio with a table and chairs overlooking a garden.
  • Exercise Equipment

    A rehabilitation room equipped with parallel bars and other physical therapy tools.

Heather Manor Nursing And Rehabilitation Center

400 West 23Rd Street, Hope, AR 71801

For more information about senior living options: (844) 490-3973

4 from 2 reviews
Skilled Nursing Facility

Heather Manor Nursing And Rehabilitation Center Costs & Pricing

At Heather Manor Nursing and Rehabilitation Center, the monthly cost for a private room is $4,961, which aligns with the rates seen within Hempstead County. This competitive pricing reflects the center's commitment to providing quality care in a supportive environment. However, it is noteworthy that this rate exceeds the average monthly cost across Arkansas, where private room expenses typically hover around $4,236. Such pricing considerations are essential for families evaluating options for long-term care, as they seek both affordability and high-quality services in nursing facilities.

Floor plansHeather Manor Nursing And Rehabilitation CenterHempstead CountyArkansas
Private$4,961$4,961$4,236

Overall Review of Heather Manor Nursing And Rehabilitation Center

Pros

  • pro The staff at Shepherd Hills genuinely care about the residents and create a family-like atmosphere.
  • pro The facility is beautiful, classy, and has a fresh and airy ambiance.
  • pro Mom is much happier at Shepherd Hills and feels less isolated in her new living space.
  • pro The price at Shepherd Hills is more affordable compared to Cascades.
  • pro The difference in the mother's attitude after moving to Shepherd Hills was remarkable, and she loves her new room.
  • pro Shepherd Hills allows families to use the community kitchen and spend quality time with their loved ones.
  • pro The caretakers at Cascades were highly regarded by both the mother and her family before the move to Shepherd Hills.
  • pro Cascades had nice elevators but was let down by outdated decor and slow service.
  • pro The owner of Cascades raised prices for additional care that wasn't provided adequately.
  • pro The caretakers at Cascades did not greet visitors or make them feel welcome like they do at Shepherd Hills.

Cons

  • pro The caretakers at Cascades were not up to par and did not provide proper care for the residents.
  • pro The decor at Cascades was outdated and the new elevators were slow.
  • pro The smell of urine in the apartments at Cascades was unpleasant and concerning.
  • pro Cascades raised the price of care for dementia patients without providing adequate assistance.
  • pro Shepherd Hills did not live up to the owner's promise of home-cooked meals, serving mostly sandwiches and canned soup.
  • pro The beds at Shepherd Hills were uncomfortable and difficult to adjust.
  • pro There was often only one staff member on duty, which could be insufficient for attending to residents' needs.
  • pro Communication with staff members at night was hindered by a language barrier as they only spoke Spanish.
  • pro Allergies could be an issue as residents are allowed to bring pets like cats into the facility.
  • pro The bathrooms in the rooms at Shepherd Hills were too small to accommodate power wheelchairs, requiring residents to use community bathrooms instead.
  • pro Despite claims on their website, my dad never received a care plan from an RN at Shepherd Hills

Review

Moving a loved one into a senior care facility can be a difficult decision, especially when they are experiencing health issues such as dementia and incontinence. In the case of one family, they made the tough choice to move their mother from Cascades to Shepherd Hills due to her rapidly deteriorating condition. While their mother had some favorite caretakers at Cascades, they found it difficult to recommend the facility overall.

One of the main reasons for their dissatisfaction with Cascades was the outdated décor and slow elevators. Upon entering Shepherd Hills, however, they were immediately impressed by the beautiful and spacious living area that fostered a sense of community. The welcoming atmosphere was enhanced by friendly caretakers who greeted them with smiles and asked how they were doing - something that was lacking at Cascades. Additionally, Shepherd Hills had a fresh and airy smell compared to the unpleasant odor of urine at Cascades.

Another point of contention for this family was the price increase at Cascades when their mother's dementia worsened. They felt that if she was indeed receiving the care she needed, then why did her apartment consistently smell like urine? This lack of proper care combined with rising costs only added to their frustration.

In stark contrast to their experience at Cascades, Shepherd Hills provided an environment that greatly improved their mother's quality of life. The layout of the facility meant that she didn't have to navigate elevators or long corridors just to reach common areas - everything was conveniently accessible from her bedroom door. The staff genuinely appeared to care about the residents rather than simply viewing them as a paycheck. Not only did this contribute to a positive atmosphere but it also came with a lower monthly cost than Cascades.

In fact, this family found Shepherd Hills so inviting that they were allowed to use the community kitchen to bake while enjoying conversations with their mother and other residents. This level of engagement and social interaction made a significant difference in their mother's attitude despite her declining memory. Her immediate response upon waking up in her new room was one of love and happiness, which brought immense comfort to her children.

However, it is important to note that not all reviews were as glowing as this one. Another individual pointed out some shortcomings at Shepherd Hills that did not align with the promises made by the owner during the initial tour. The quality of meals fell short of expectations, consisting mainly of turkey sandwiches and chips - often lacking fresh fruits and vegetables. The beds were uncomfortable and lacked automatic adjustments, requiring staff to physically turn them over to change their height.

Additionally, having only one person on shift at a time and a language barrier at night posed communication challenges for residents and their families. Concerns were raised about an allergic reaction for those who are sensitive to cats, as one resident was allowed to bring their pet into the facility despite claims that it would be confined to their room. Furthermore, while Shepherd Hills claims to have an RN develop care plans for residents, this reviewer's father never had any interaction with an RN.

It is clear from these mixed reviews that while Shepherd Hills has its positive qualities such as a beautiful facility and a caring environment, there are areas in need of improvement. The discrepancy between promised home-cooked meals and the actual quality of food is disappointing, as is the lack of sufficient staffing during certain hours. Moreover, amenities like accommodating power wheelchairs need to be balanced with appropriate space in individual bathrooms.

In conclusion, choosing a senior care facility requires careful consideration based on individual needs and preferences. While Shepherd Hills appears to have made a positive impact on one family's experience by providing a welcoming atmosphere and improved living conditions for their mother with dementia, it is essential for potential residents and their families to weigh all aspects before making a decision.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heather Manor Nursing and Rehabilitation Center in Hope, AR is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can take care of their grooming needs, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for those who need assistance getting around, including transportation to doctors' appointments.

For residents who enjoy using computers, there is a computer center available. The dining room provides restaurant-style dining for meals, which can be prepared and served by the staff if needed. The fitness room allows residents to stay active and fit, while the gaming room offers opportunities for entertainment and socialization.

Outdoor spaces such as gardens are provided for residents to enjoy nature and spend time outdoors. Housekeeping services ensure that the living spaces are clean and tidy. Each resident has access to private bathrooms for added convenience and privacy.

Other amenities include a small library for reading enthusiasts, telephone services, move-in coordination assistance, and high-speed internet access through Wi-Fi.

In terms of care services, Heather Manor Nursing and Rehabilitation Center offers 24-hour call system availability for emergencies, as well as round-the-clock supervision. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers when needed. Medication management is also provided to ensure that residents take their medications correctly.

The community also focuses on mental wellness with a dedicated program aimed at promoting the overall mental health of its residents. Special dietary restrictions can be accommodated in meal preparation to cater to specific needs.

Various activities are offered at Heather Manor Nursing and Rehabilitation Center. These include concierge services for personalized assistance, fitness programs to keep residents physically active, planned day trips for exploration or leisure purposes, resident-run activities where they can showcase their talents or interests, and scheduled daily activities to keep everyone engaged.

Heather Manor's location offers convenient access to nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.

Overall, Heather Manor Nursing and Rehabilitation Center provides a comfortable and supportive environment for seniors who require assistance with daily activities and value access to various amenities and care services.

Nearby Places of Interest

Restaurants

  • Tabs (0.3 miles)
  • Sonic Drive-In (1.3 miles)
  • Tailgaters (1.5 miles)
  • Sheba's Family Restaurant (2.1 miles)
  • Boonies Bar & Grill (2.2 miles)
  • McDonald's (2.4 miles)
  • Pizza Hut (2.4 miles)

Hospitals

  • Medical Park Hospital (0.3 miles)

Physicians

  • Quality Care Pediatric & Adolescent Clinic (0.3 miles)
  • Womens Health Pavilion (0.4 miles)
  • Premier Central (0.9 miles)
  • Hope Migrant Health Center (3.4 miles)
  • Pearson Eye Institute (16.1 miles)

Pharmacies

  • Mitchell's Medi Mart (0.5 miles)
  • Cox Medi-Mart (0.6 miles)
  • Family Pharmacy (1 miles)
  • Allcare Family Discount Pharmacy (1.3 miles)
  • Super 1 Foods (2 miles)
  • Walgreens (2.4 miles)
  • Allcare Pharmacy (16.1 miles)

Places of Worship

  • Providence Bma Church (0.7 miles)
  • Lonoke Baptist Church (1.1 miles)
  • Washington Temple Church of God In Christ (1.1 miles)
  • Haynes Chapel Baptist Church (1.1 miles)
  • Straight & Narrow (1.2 miles)
  • Potter's House Church of God In Christ (1.4 miles)
  • Church of God of Prophecy (1.5 miles)

Parks

  • President William Jefferson Clinton Birthplace Home National Historic Site (1.4 miles)
  • Northside Park (2.6 miles)
  • Prescott City Parks Department (16.1 miles)

Cafes

  • Shipley Donuts (1.9 miles)

Frequently Asked Questions

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