Hillcrest Care And Rehab
Save1421 West Second Street North, Prescott, AR 71857
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a mixed picture of Hillcrest, revealing both heartfelt gratitude and serious concerns. One particularly sharp warning opens the slate: a reviewer urges would-be families not to place loved ones there unless they are prepared for serious risk, describing the facility as a disgrace and suggesting that, apart from a few wonderful CNAs, residents may be ignored or mistreated. That stark admonition sets a high-contrast backdrop for the rest of the impressions, reminding readers that experiences can vary dramatically from room to room and day to day.
Against that somber note, many reviewers convey warmth and relief from their visits. Several readers describe a facility that is clean and well maintained, with a pleasant atmosphere that helps put families at ease. One visitor highlights a visit where the halls were clean, there were no bad smells, and their sister's room was tidy. They express appreciation for the overall effort and say the experience made them feel hopeful about her ongoing stay. In another instance, the sentiment is echoed with gratitude for the care their loved one received and for the kindness shown by the staff.
The environment's ambience extends beyond cleanliness to a sense of attentiveness and professional care. Multiple reviewers praise staff as friendly, professional, and capable of engaging with residents in a respectful way. One comment notes that the home is well staffed and that the staff are helpful, while another thanks the CNAs specifically for their dedicated care. There is a recurring theme of appreciation for attentive, compassionate interactions with residents, with several mentions of joyful or meaningful visits that reinforce the impression of a supportive community within the facility.
Community and faith-based outreach also surface in these impressions. A reviewer identifying as Reverend Doctor Joe King from a local church describes visiting and ministering to the sick and shut-in, noting the opportunity to enjoy visiting with friends. This adds a layer of social and spiritual connection to the day-to-day care and suggests that the facility can serve as a welcoming place for families and visitors who want to engage in meaningful interactions during challenging times.
A series of individual reflections highlights the personal gratitude for specific caregivers and administrative staff. One reviewer thanks the staff for "taking such good care" of a loved one and gives a broad shout-out to the CNAs. Another person emphasizes that their mother is a relatively new resident but notes that everyone has been helpful and friendly, even though staff are busy. They acknowledge the challenge of caregiving work and still feel reassured by the time staff take for families and the care shown to residents.
Several long-standing connections emerge in the reviews. A family speaks about having known members of the administrative and nursing staff for years, expressing that the team has always had good intentions and has performed at a level they value highly. There is also a heartfelt recounting of transitions within the family - first a mother who spent years at Hillcrest, then a father who joined the same facility - highlighting a sense of continuity and trust in the people who care for their relatives. Across these reflections, the consistent thread is appreciation for ongoing efforts and a sense of relief that, in many days, the staff strive to do their best for residents.
One particularly vivid anecdote centers on the experience of admitting a 95-year-old father in late November in Prescott, Arkansas. The reviewer recounts how the family prepared rooms, how the staff were helpful on admission days, and how, on multiple occasions, the staff checked in, offered smiles, and visited with the family. They describe a hard but hopeful decision process and repeatedly express gratitude for the care, the support, and the way the transition eased their worries in that moment. It's a narrative of reassurance built on tangible, attentive actions by the staff during a critical period.
Overall, the reviews coalesce into a portrait of Hillcrest as a facility that can feel like a sanctuary on some days and a source of serious concern on others. Cleanliness, a calm environment, responsive and caring CNAs, and moments of genuine connection with residents stand out as strengths. Yet the strongest contrast remains the initial warning about potential mistreatment, underscoring the importance of individualized observations and ongoing diligence when evaluating a care facility. For families weighing Hillcrest, these varied voices suggest that the experience may hinge on specific staff, shifts, and the unique needs of each resident.
Hillcrest Care And Rehab in Prescott, AR is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, where residents can enjoy pampering and grooming services. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation is provided for various outings and appointments. For those interested in technology, there is a computer center equipped with high-speed internet access. The dining room provides restaurant-style meals for residents to enjoy together. A fitness room is available for those who wish to stay active and maintain their physical health. All rooms are fully furnished and have private bathrooms for convenience and privacy. Housekeeping services are provided to ensure cleanliness and tidiness throughout the community. Residents have access to an outdoor space where they can relax in the garden or socialize with fellow residents. A small library is on-site, offering a quiet place for reading and learning. Telephone service is provided to keep residents connected with their loved ones. Move-in coordination assistance is available to make the transition as smooth as possible for new residents. Transportation arrangements (non-medical) are made for residents who need assistance getting around town. Additionally, transportation to doctors' appointments is also provided when needed. To promote holistic wellness, there is a dedicated wellness center where residents can participate in activities that support their mental well-being. Care services include 24-hour call system and supervision to ensure the safety of all residents at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Residents with special dietary restrictions can rest easy knowing that their needs will be accommodated by providing diabetes diet options and other specialized meal preparations. Medication management ensures that each resident receives their prescribed medications on time. The community offers various activities to keep residents engaged and entertained, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents in planning their day-to-day life. Hillcrest Care And Rehab is conveniently located near various amenities such as parks, pharmacies, physicians, restaurants, and places of worship, ensuring that residents have access to necessary services. Overall, this assisted living community aims to provide a comfortable and fulfilling lifestyle for its residents while meeting their individual care needs.
Hillcrest Care And Rehab is located at 1421 West Second Street North, Prescott, AR 71857 in Ouachita County, Arkansas
Hillcrest Care And Rehab on seniors.fyi includes 6 photos including images showing decor, brick wall, interior, living room, hardwood floor, windows, painting, rocking chairs, and more.
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