Legacy Health And Rehabilitation Center

Pros

• The therapy department and nursing staff at Legacy demonstrated professionalism and compassion during residents' stays.
• Residents enjoyed the food, particularly the mashed potatoes, contributing to a positive dining experience.
• Family members appreciated the caring atmosphere and kindness shown by the nursing and administration staff.
• Activities like crafting and Bingo provided enjoyable social engagement for residents.
• The facility is actively working on updating rooms to improve the overall environment for residents.

Cons

• The employees at Legacy exhibited bad attitude problems and did not show respect for others.
• The facility's rooms were reported as dirty and infested with roaches and bed bugs.
• One reviewer described their dad's room as horrible, with broken windows, unpainted drywall patches, and unsafe electrical outlets.
• A family member noted that their loved one lost a significant amount of weight in a short time despite being told he was eating well.
• There were concerns about neglect leading to an elderly resident experiencing cardiac arrest due to delayed care.
• The nursing and administration staff provided misleading information about residents' eating habits and care.
• The administration's incompetence resulted in extended wait times when transferring a patient to the hospital for further treatment.

Review

Legacy Rehabilitation Facility has received a range of reviews from family members whose loved ones have sought care there. The experiences shared by visitors paint a varied picture—ranging from very positive to deeply concerning.

On one hand, several individuals have expressed high satisfaction with the quality of care at Legacy. One reviewer noted that their sister spent nearly three months in rehab and praised the professionalism and compassion exhibited by the therapy department, nursing staff, and activity coordinators. According to this reviewer, the staff demonstrated genuine concern for residents while providing effective therapy services. They also mentioned that the food was enjoyable and recommended Legacy wholeheartedly for families seeking similar rehabilitation services. Another positive report reflected on a family member's experience after being admitted following a fall at home. This reviewer had reservations about Legacy based on older reviews but found comfort in the caring atmosphere created by both nursing and administrative staff. Their loved one reported beneficial therapy sessions, satisfactory meals—particularly praising mashed potatoes—and engaging activity options like crafting and Bingo.

However, these favorable accounts are juxtaposed with troubling critiques highlighting significant issues within the facility. Several reviewers described their disappointment with Legacy’s conditions and staff behavior. One person highlighted an unfortunate experience regarding their father's health deterioration during his stay at the facility. They reported a severe decline in weight over just one week, questioning how this could occur when they were told he was consuming almost all his meals. This review took a tragic turn when it was shared that the father went into cardiac arrest and ultimately did not survive, which they attributed to negligence at Legacy—a sentiment echoed by another reviewer who described similarly distressing encounters.

Criticism also extended to allegations of poor room conditions as well as inadequate maintenance standards throughout the facility. Another individual recounted disturbing details such as broken windows patched with tape, unprotected electrical outlets easily accessible to residents, and overall neglect of cleanliness—including sightings of pests like roaches and bed bugs—creating an environment that felt far from welcoming or safe for vulnerable residents.

The mixed bag of reviews continued with conflicting reports about staff interactions; while some praised certain Certified Nursing Assistants (CNAs) for their excellent care, others pointed out instances of dishonesty among nursing and administrative personnel regarding patient welfare. Multiple family members mentioned feeling misled about their loved ones' eating habits or general health status during their stays—alluding to a lack of transparent communication from those in charge.

In spite of these challenges faced by some families, it's clear that opinions vary widely regarding Legacy Rehabilitation Facility's quality of service and care environment. While there are those who would recommend it due to positive personal experiences centered around compassionate staffing and successful rehabilitation outcomes, there remains a noticeable contingent voicing serious concerns over neglectful practices along with substandard living conditions.

Ultimately, navigating feedback about Legacy requires careful consideration: potential clients should weigh both sides while seeking firsthand accounts whenever possible before making decisions about rehabilitation options for themselves or loved ones. With such contrasting narratives emerging from different families’ experiences therein lies an imperative need for ongoing improvement in areas where dissatisfaction is echoed repeatedly among customers seeking care for vulnerable relatives within such facilities.

Parks

• Harper Stadium (0.5 miles)
• Fort Smith National Historic Site (3.5 miles)

Physicians

• RVPCS - Northside Clinic (0.6 miles)
• Sparks Clinic Family Practice (0.6 miles)
• Sophia Meyer Family Medicine (2.1 miles)
• Spirit Medical (2.5 miles)
• Travis J Goodnight (2.5 miles)
• Cornerstone Medical Group (2.5 miles)
• Summit Surgery Clinic (2.5 miles)

Pharmacies

• Midland Drug (0.6 miles)
• Coleman Pharmacy (2 miles)
• Hudson Pharmacy (2.6 miles)
• Super-Sav Drug Stores (2.9 miles)
• Walmart Pharmacy (3.2 miles)
• Anderson's Discount Pharmacy (3.4 miles)
• Harps Food Stores (3.4 miles)

Restaurants

• Fried Rice (0.6 miles)
• Sonic Drive-In (1.7 miles)
• Domino's Pizza (1.8 miles)
• Sonic Drive-In (1.8 miles)
• KFC (1.8 miles)
• Larry B's Rhythm Room (2.1 miles)
• Pupuseria Virolena (2.3 miles)

Places of Worship

• Southern Baptist Convention (1.3 miles)

Transportation

• U-Haul Neighborhood Dealer (1.3 miles)

Hospitals

• Sparks Medical Center-Van Buren (2.6 miles)
• Sparks Medical Center (2.7 miles)
• Baptist Health Foot And Ankle Clinicfort Smith Fort Smith (3.2 miles)
• Baptist Health-Fort Smith (3.6 miles)
• Samir Patel, MD (3.6 miles)
• Sparks ICU (3.6 miles)
• The Women's Center (3.6 miles)

Cafes

• Dewey's Cafe (2.8 miles)
• Starbucks (3.7 miles)
• Panera Bread (4.2 miles)

Theaters

• Malco Theater (3.8 miles)