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3.8 from 42 reviews
5 stars
28
4 stars
1
3 stars
1
2 stars
1
1 stars
11
Overall Review of Chapel Ridge Health And Rehab
common25 reviews mention this
Staff care is consistently praised
Residents and families frequently describe staff who are kind, attentive, and genuinely caring.
Across many reviews, people say the staff is professional and takes good care of residents. Multiple reviewers mention attentiveness, respectful treatment, and keeping families updated when something changes. Several also describe staff building trusting relationships and treating residents with dignity. A few negative reviews criticize staffing quality, including how care was handled, but the overall feedback in reviews is strongly supportive of the team.
common8 reviews mention this
Cleanliness stands out in reviews
Many reviewers call out a consistently clean facility.
Cleanliness is one of the most repeated positives, with reviewers describing the facility as very clean and well kept. Some specifically mention there were no unpleasant odors, and others note that the building felt fresh after room updates. A few reviews also connect the cleanliness with a comfortable, supported day-to-day environment for residents.
common3 reviews mention this
Rooms feel spacious and updated
Reviewers describe larger rooms with updated televisions and remodeling.
More than one reviewer highlights room size, saying the rooms are larger than those at other facilities they toured. Several also mention recent updates, including remodeled rooms and large screen TVs in residentsā areas. One reviewer also contrasts the experience positively by noting no unpleasant smells in the rooms.
caveat3 reviews mention this
Some report serious care failures
A small group of reviews report neglectful care and inadequate follow-through.
Several low-star reviews describe distressing incidents and say residents did not receive the level of care expected. One review alleges the facility delayed or resisted sending a resident to the hospital and that therapy time was limited. Another review describes a situation involving poor hygiene while waiting for attention. These accounts differ sharply from the many positive reviews that describe supportive care and responsive communication.
caveat2 reviews mention this
Complaints about professionalism arise
A couple of reviews raise concerns about staff professionalism.
Two low-star reviews criticize staff behavior, including claims of unprofessional conduct. Another review simply describes staff as rude and says they would not trust the facility with family members. While most reviews focus on kindness and support, these reports stand out as the main professionalism-related concerns.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
157 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Fort Smith Regional (2 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Braum's (0.2 miles)
Confectionately Yours (0.5 miles)
Burger King (0.5 miles)
La Huerta Mexican Restaurant (0.6 miles)
Taco Bueno (0.8 miles)
Calico County (0.8 miles)
McDonald's (0.9 miles)
Pharmacies
Walmart Pharmacy (0.3 miles)
Coleman Pharmacy (1.4 miles)
National Family Pharmacy (2 miles)
Care Script (2.1 miles)
Harp's Food Stores (2.2 miles)
Anderson's Discount Pharmacy (2.2 miles)
Prince Drug Store (2.4 miles)
Physicians
Dr. Lance Daniel, O.D. (0.3 miles)
Dr Russell Branum (0.5 miles)
Smile Help Dental (0.5 miles)
Mercy Sleep Center - Fort Smith (0.5 miles)
Mercy Medical Group (0.5 miles)
Vikki L. Sutterfield, MD (0.5 miles)
Baptist Health Family and Pediatric Clinic-Ellsworth Road (0.5 miles)
Hospitals
Baptist Health Foot And Ankle Clinicfort Smith Fort Smith (0.5 miles)
Chapel Ridge Health And Rehab on seniors.fyi includes 12 photos including images showing interior, television, meeting room, bedroom, windows, architecture, garden, conference room, and more.
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Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
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