PRN Medical Staffing

Pros

• The LPN teaching them was great.
• Vicki, the RN instructor, was amazing, professional, and friendly.
• They passed their knowledge and skills tests after finishing the course.
• After completing the course, they were hired and began working in home health care for Medicaid clients and in local nursing homes, assisted living facilities, and memory care units.
• The office team is super friendly and there is someone available 24/7.
• The CNA program at 1 of a Kind is highly recommended for anyone seeking CNA training.
• The program is described as a great place with incredible staff.

Cons

• They were billed for the entire day due to late pickup and a hospital drop-off.
• A family member had to sign and stay and take them home.
• The nurse allegedly hung up on them and was very rude.
• The company is unorganized, rude, and lies to staff and clients.
• They were fired after a year, allegedly because management lied about a client and forced a workers' comp claim after an injury.
• The office staff are rude, unpleasant to work with, and condescending.
• They would not recommend the company, calling it horrible.

Review

A closer look at the collection of reviews about 1 of a Kind Medical Services (formerly PRN in Fort Smith, AR) reveals a company that inspires strong feelings on both ends of the spectrum. On one side, there are outright praise for the opportunities it provides - training that leads to work with Medicaid clients, nursing homes, and memory care facilities, along with a supportive, responsive office. On the other side, there are persistent complaints about chaotic scheduling, billing disputes, rude interactions, and even alleged misrepresentation. Taken together, the reviews sketch a picture of a workplace and service provider that can be highly effective in the right circumstances, yet prone to serious missteps that can derail patients, families, and staff.

A significant portion of the comments center on training and career opportunities. Several reviewers describe taking CNA classes through 1 of a Kind Medical Services and praise the instruction they received. One reviewer mentions an LPN instructor who was excellent, and another highlights an RN instructor named Vicki who "got down to business," answered all questions, and helped students pass both knowledge and skills tests shortly after graduation. The consensus among these posters is that the training program is solid and that the staff in the classroom can be professional, approachable, and well-prepared to guide newcomers into the field. In multiple cases, those who completed the program followed through into employment with the company or related home health settings, with some expressing strong confidence that the organization is a good place to start a home health career.

Beyond the classroom, several reviews speak positively about the broader support ecosystem around work with the company. One reviewer notes that the office team is "super friendly" and that there is someone available 24/7, which can be a crucial factor in home health work that often operates around the clock and across volatile schedules. Others describe firsthand experiences of working in home health care for Medicaid clients, nursing homes, assisted living facilities, and memory care units, framing 1 of a Kind as a persistent option for employment and services in the Fort Smith area. Several mentions specifically celebrate the friendliness and efficiency of the staff, suggesting that when the office runs smoothly, clients and caregivers feel well supported and able to do their jobs effectively. For some, the company is a reliable, welcoming gateway into long-term caregiving and state-funded care networks.

Still, the reviews are not all favorable, and the most troubling patterns tend to revolve around scheduling, communication, and behavior by staff. A sentiment echoed in multiple posts portrays a company that can be unreliable when it matters most. One reviewer recounts a late pickup followed by a speeding incident, with pressure to tell the driver to slow down and a hospital drop-off that necessitated a family member signing in and taking the patient home. The reviewer also says they were billed for the entire day, and they describe their nurse as hanging up on them, labeling the encounter as very rude. There is even mention of having a call recorded, underscoring the level of frustration and perceived mismanagement in that particular situation. The overall tone is that scheduling and responsive communication can be inconsistent, producing urgent, unhappy experiences for patients and families.

Another thread in the complaints concerns changes in the company's branding and questionable reliability in scheduling. One review explicitly asks whether a name change was an attempt to hide something, suggesting that the rebranding is connected to ongoing service problems. An update from a later post describes being told for two weeks in a row that a caregiver could come "tomorrow and the next day," with no actual service delivered. The reviewer promises to "keep you all posted," implying a cycle of promises without fulfillment that repeats over time. In a later update, the same reviewer notes that a "permanent girl" finally arrived and was acceptable, though not exceptional, and that their opinion softened to three stars. This back-and-forth underscores a volatile service experience: there can be a meaningful improvement, but it may come late and not predictably.

The most severe criticisms cast the company as unorganized and untrustworthy, with particular emphasis on management practices. Several reviewers claim the office staff is rude and condescending, and some say they were subjected to lies told to both staff and clients to avoid taking cases or to avoid more work. One detailed account claims the person was fired after a year because the company allegedly lied about a client, and because of a work-related injury, they were forced to file workers' compensation. The same review alleges the firing was the result of office deception used to manipulate aides into taking on clients, rather than a legitimate business decision. The pattern described here paints a culture in which misinformation and retaliation are driving factors, at least in this reviewer's experience.

These complaints about the office environment are echoed in other posts describing rude or unfriendly office staff. A recurring refrain is that the women in the office were not only unhelpful but condescending and hostile to staff. The overarching message is that the internal culture can significantly undermine even excellent training or caregiving capabilities. When staff feel mistreated or misled, it colors every interaction, from job recruitment to patient care and scheduling. In such an atmosphere, even highly skilled caregivers can become frustrated, which in turn affects client experiences and outcomes.

Taken together, these reviews provide a portrait of a company that can deliver strong training, a supportive work environment in ideal circumstances, and a robust service footprint for home health needs. They also reveal a risky underside: inconsistent scheduling, billing disputes, name changes that fuel suspicion, and management practices that some perceive as untrustworthy or hostile. The most constructive takeaway is that experiences vary widely and can hinge on which department you interact with, who your point of contact is, and which caregiver or administrator is on duty at any given moment. For potential clients or employees, the takeaway is clear: thanks to a combination of capable trainers and loyal staff on one hand, and notable organizational flaws on the other, outcomes are unpredictable and heavily dependent on the specifics of the encounter.

In the end, the reviews collectively illustrate a complex, imperfect picture. There are praise and personal growth stories - CNA training that leads to meaningful work, supportive office teams, and the sense of a reliable career path. Yet there are equally loud warnings about late pickups, billing disputes, rude communications, and a culture that some perceive as dishonest or unsupportive. Anyone considering 1 of a Kind Medical Services should weigh these factors carefully: seek out current patient and employee testimonials, ask direct questions about scheduling reliability, billing practices, and management responsiveness, and, if possible, request a clear point of contact who can address concerns promptly. The spectrum of experiences suggests that improvement is possible, but it may depend on the specific team and circumstances encountered.

This part of Fort Smith, Arkansas, offers a convenient location with a variety of amenities nearby for senior living. In terms of dining options, there are several restaurants within close proximity, including Braum's, Burger King, and La Huerta Mexican Restaurant. Additionally, there are pharmacies such as Walmart Pharmacy and Coleman Pharmacy in the vicinity for easy access to medications and healthcare needs. Various medical facilities and physicians' offices are also situated nearby for any medical concerns or emergencies. For leisurely activities, cafes like Dewey's Cafe are available to enjoy a quiet afternoon. Places of worship like the Southern Baptist Convention offer spiritual support and community involvement opportunities. Overall, this area provides a well-rounded living environment with essential services readily accessible.

Restaurants

• Braum's (0 miles)
• Confectionately Yours (0.6 miles)
• Burger King (0.6 miles)
• La Huerta Mexican Restaurant (0.7 miles)
• Taco Bueno (0.8 miles)
• Calico County (0.9 miles)
• McDonald's (1 miles)

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Coleman Pharmacy (1.4 miles)
• Care Script (1.9 miles)
• National Family Pharmacy (1.9 miles)
• Anderson's Discount Pharmacy (2.1 miles)
• Prince Drug Store (2.2 miles)
• Harp's Food Stores (2.2 miles)

Physicians

• Dr. Lance Daniel, O.D. (0.4 miles)
• Fort Smith Medical Center (0.5 miles)
• Mercy Sleep Center - Fort Smith (0.6 miles)
• Dr Russell Branum (0.6 miles)
• Baptist Health Family and Pediatric Clinic-Ellsworth Road (0.6 miles)
• Mercy Medical Group (0.6 miles)
• Smile Help Dental (0.6 miles)

Hospitals

• Baptist Health Foot And Ankle Clinicfort Smith Fort Smith (0.6 miles)
• St Edward Mercy Health System (1.9 miles)
• St Edward Mercy Medical Center (1.9 miles)
• The Women's Center (2 miles)
• Samir Patel, MD (2 miles)
• Sparks ICU (2.1 miles)
• Baptist Health-Fort Smith (2.2 miles)

Cafes

• Dewey's Cafe (0.9 miles)
• Starbucks (1.2 miles)
• Panera Bread (2 miles)

Places of Worship

• Southern Baptist Convention (1.8 miles)