Spring Creek Living Ctr

Pros

• The staff are very friendly and make an effort to contact families whenever there is a change.
• Residents receive truly wonderful care and feel safe and secure.
• The facility is clean, well-maintained, and has a welcoming atmosphere.
• Therapists and staff go above and beyond, helping residents progress and regain function.
• Families describe being treated like family by the staff.
• Administrative and office staff are helpful, compassionate, and dedicated.
• The facility offers engaging activities and outings that keep residents connected and entertained.
• Management and administration are highly regarded and cited as caring.
• Many reviewers would highly recommend the facility to others.
• The care team includes exceptional physical and occupational therapists and social workers.

Cons

• The insurance company's decision cut the mother's rehab short before she could walk again.
• The facility smelled like urine, and residents did not appear to be cared for properly.
• A red-haired housekeeper was perceived as disrespectful and lacking manners.
• Some staff seemed to have no desire to be there, suggesting understaffing and neglect.
• The front desk receptionist was unfriendly, leaving a poor first impression.
• Gnats were present in rooms, the environment was hot and stuffy, smoke drifted down the halls from an outdoor smoking area, and the front gathering area was overcrowded.
• Residents in wheelchairs were left by the front door asking guests for help.
• There were delays in basic care, such as CPAP not being set up and help with using the bathroom not being provided.
• The food was described as prison-like and worse than school food.
• One reviewer described the place as "a sad place."

Review

Spring Creek Health and Rehab emerges in these experiences as a place where warmth, dedication, and real progress often meet families at a stressful crossroads. Across multiple stories, the prevailing thread is a sense that the staff genuinely cares, the therapy teams are skilled and persistent, and the environment can feel like a supportive extended family. Several families describe arriving with modest expectations after negative experiences elsewhere, only to discover a culture of communication, responsiveness, and compassion that made a real difference for their loved ones.

Therapy and clinical care sit at the heart of many of these accounts. The physical and occupational therapy teams are repeatedly praised for their expertise, persistence, and encouragement. One resident spent 100 days in rehab and felt both safe and well cared for, noting that the daily helpers, including staff like Brandon, Audrey, Joseph, George, and Autumn, consistently went above and beyond. A family member highlighted specific clinicians - an RN named Jennifer and an LPN who may be Brooklyn - whose professionalism stood out as top-notch. Therapists Kim and Angie are singled out in several testimonials for helping patients regain mobility and for never giving up as long as the patient didn't give up themselves. The sentiment across these notes is that therapy is not only technically sound but delivered with a level of care that helped residents feel valued and hopeful.

Communication with families is another hallmark that many reviewers celebrate. Staff who kept families informed during changes, offered weekly updates, and were readily available by phone when needed contributed heavily to a sense of security. Families indicate that conversations with the social workers, physical therapists, and office staff often felt personal rather than transactional - treating patients and their families like members of a larger, supportive family rather than as anonymous clients. People specifically mention Ellen the social worker and Allie from the accounting/office side as standout helpers who extended kindness beyond what was strictly required. In these narratives, the facility earns trust through consistent, attentive communication and transparent collaboration with loved ones.

The atmosphere and culture within the building also surface repeatedly as positive drivers for experience. Several reviewers describe a clean, active environment where residents and staff are often seen smiling, talking, and engaging in meaningful activities. One family even calls Spring Creek a "tier one facility with caring staff," and another enthusiastically endorses the place as the best rehab option in their community. For many, the people who work there - caring aides, nurses, therapists, social workers, and administrative staff - create a dynamic that feels like family, with residents treated with respect and residents' needs addressed with a sense of urgency. The consistent praise for the office and therapy staff underscores a broader belief that competent clinical care together with a warm, respectful culture can significantly influence recovery and well-being.

Nevertheless, these experiences are not without a few criticisms or less-than-ideal observations. Some reviewers acknowledge the realities of running a large facility, including occasional gaps in warmth at the front desk, where a "very unfriendly" greeting could momentarily unsettle a visitor before they discovered the caring, capable team a few steps down the hall. A few reviewers point to isolated incidents - such as a housekeeper appearing disrespectful or a specific front-door interaction - that remind readers that even in highly regarded facilities, every staff member's demeanor can contribute to an overall impression. There are mentions of rooms that could use deeper cleaning and odor issues in some corners, and a reviewer recounts a negative encounter related to carpet cleanliness and equipment setup, along with a troubling note about a patient's lack of timely assistance with basic needs.

Other criticisms focus on operational and environmental challenges. A few accounts describe problems that can arise from under-staffing, such as delayed responses to emergencies or residents feeling neglected in moments of urgent need. Food quality is another frequent point of contention; one reviewer likened meals to prison food, while others praise the general standard and the availability of great therapy and attentive care despite occasional menu criticisms. Issues like gnats, overheated rooms, a crowded common area, and smoke drifting through hallways from automatic smoking areas were highlighted as negative aspects that could impact comfort and safety. Taken together, these notes suggest that while the care and therapy are strong, the facility is not immune to the day-to-day pressures that can accompany larger patient volumes and staffing fluctuations.

External factors beyond the facility's immediate control also shaped some experiences. One review describes a family's stay being cut short due to an insurance decision, despite the positive care provided by the staff and therapists. This reminder of how policy and coverage can abruptly alter a patient's trajectory sits alongside the otherwise consistently complementary impressions of care quality. In another reflection, the approach to equipment and disability-related needs - such as CPAP setup - was an area where improvements could be made, underscoring that even excellent facilities have specific domains where families and patients hope for more proactive attention.

Overall, the collective voice about Spring Creek Health and Rehab is a tapestry of high praise interwoven with practical cautions. The core message from many families is unmistakable: the facility's strength lies in its people - the nurses, therapists, social workers, and office staff - who bring genuine compassion, consistent communication, and a determination to see residents make meaningful progress. For some, the experience has been transformative, bringing mobility back into play, restoring confidence, and delivering a sense of safety and belonging that families had hoped for after difficult hospital stays or transitions to rehab. For others, the reminders about warmth at the front desk, environmental maintenance, and certain operational gaps offer useful guidance on how the facility can continue to evolve to match the outstanding clinical foundations already in place.

If you're considering Spring Creek Health and Rehab for a loved one, there is much to weigh in favor of the care and culture described by many families: dedicated therapists who push for improvement, attentive nursing staff who communicate changes promptly, and an administration that, in many cases, treats residents and families like members of a larger family. At the same time, it's prudent to be mindful of the occasional operational hiccups noted by a minority of reviewers - front-desk warmth, cleanliness in specific rooms, and environmental comfort as potential areas for ongoing attention. Taken together, the narratives paint a picture of a facility that can offer exceptional rehabilitation and compassionate daily care, with a few concerns that prospective families may want to discuss upfront with the management to ensure a smooth and supportive stay for their loved ones.

This part of Cabot, Arkansas, offers a convenient and accessible location for seniors looking to settle down in a peaceful community. With a variety of pharmacies, physicians, and hospitals located within close proximity, residents have easy access to healthcare services. The area also boasts several parks where seniors can enjoy outdoor activities and stay active. Additionally, there are places of worship nearby for spiritual fulfillment and a sense of community. A selection of restaurants provides diverse dining options, while cafes offer a cozy spot to socialize with friends. Overall, this neighborhood in Cabot is well-equipped to meet the needs of seniors seeking a comfortable and convenient living environment.

Pharmacies

• Harps Food Store (0.1 miles)
• Getwell Rx (0.6 miles)
• Walgreens (1 miles)
• Express Rx of Cabot (1.5 miles)
• Walmart Pharmacy (1.9 miles)
• Cabot Pharmacy (2.6 miles)
• Greystone Community Pharmacy (4.3 miles)

Parks

• Cabot Parks & Recreation (0.4 miles)
• Beebee Ball Park (9.5 miles)
• Paradise Park (9.9 miles)
• Dupree Park (10.4 miles)

Physicians

• Unity Health-North Cabot Family Medicine (0.6 miles)
• North Cabot Family Medicine, P.A. (0.6 miles)
• Ortho Rehab & Specialty Center/Farrer Physical Therapy (1.6 miles)
• The Pediatric Clinic (1.7 miles)
• Arkansas Skin Cancer Center (1.7 miles)
• Baptist Family Medical Center (1.8 miles)
• Baptist Health Women's Satellite Clinic-Cabot (1.8 miles)

Places of Worship

• The Assembly Cabot (0.8 miles)
• Velocity Student Ministry (0.8 miles)
• Southern Baptist Convention (0.9 miles)
• Bridge Church (1.6 miles)
• Liberty Baptist Church (2.9 miles)
• Mt Tabor United Methodist Church (4.1 miles)
• Southern Baptist Convention (6.6 miles)

Restaurants

• KFC (0.9 miles)
• Nacho's Authentic Mexican (1 miles)
• N&N Catering (1 miles)
• David's Burgers (1.5 miles)
• Slim Chickens (1.5 miles)
• Daylight Donuts (1.7 miles)
• Purple Onion (1.8 miles)

Hospitals

• Cabot Emergency Hospital (1.2 miles)

Cafes

• Coco's Bakery (2.7 miles)
• Starbucks (8.6 miles)

Transportation

• U-Haul Neighborhood Dealer (9.6 miles)