Pueblo Springs Rehabilitation Center

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  • Interior

    A gym area featuring a rowing machine, bowling pins, and medicine balls.

  • Outdoors

    A building entrance with an awning and landscaped surroundings.

  • Living Room

    A cozy living room with wooden flooring, featuring a sofa, table, and television.

  • Building

    A building entrance with a canopy, surrounded by greenery and trees.

  • Architecture

    A scenic view of a building surrounded by a well-kept lawn and tall palm trees.

  • Bedroom

    A neatly arranged hospital room with a single adjustable bed.

  • Trees

    Aerial view of a suburban neighborhood with mountains in the background.

  • Windows

    A meeting room with an American flag displayed on the wall, featuring tables and chairs arranged in the center of the room.

  • Landscaping

    A covered patio with metal tables and chairs in a backyard setting.

  • Garden

    A garden featuring tall cacti and vibrant yellow flowering plants.

  • Seating Area

    A cozy living room with a brown leather sofa, bookshelf, and patterned wallpaper.

  • Outdoor

    Sign for Pueblo Springs Rehabilitation Center surrounded by trees and plants.

  • Lobby

    A receptionist sits at a wooden front desk in a hotel lobby, with decor including a clock and flower arrangements.

  • Chandelier

    A spacious therapy room with exercise equipment and wooden stairs, decorated with chandeliers and potted plants.

Pueblo Springs Rehabilitation Center

5545 East Lee Street, Tucson, AZ 85712

For more information about senior living options: (844) 490-3973

1.6 from 15 reviews
5 stars
1
4 stars
1
3 stars
1
2 stars
0
1 stars
12

Skilled Nursing Facility

Overall Review of Pueblo Springs Rehabilitation Center

Pros

  • pro Some staff members at Pueblo Springs are caring and treat patients well.
  • pro The facility appeared clean during a tour before admission.
  • pro There were activities offered for the residents at the facility.
  • pro The front desk staff were friendly during the initial visit to Pueblo Springs.
  • pro Some employees at the facility were responsive to concerns and complaints.
  • pro The lobby of Pueblo Springs had smiling faces and initially gave a positive impression.
  • pro The staff assured the reviewer that complaints would be addressed, although they weren't.
  • pro The facility was small, which some people may prefer for their loved ones.
  • pro During the initial visit, the staff at Pueblo Springs promised fresh and cooked food daily.
  • pro These statements should be taken within the context of their respective reviews and do not necessarily reflect an overall positive experience at Pueblo Springs.

Cons

  • pro The facility neglected the elderly patient and caused them significant pain and discomfort.
  • pro Pueblo Springs is an awful place and should be avoided.
  • pro The staff at Pueblo Springs lacks caring and competence.
  • pro Mothers appointments were missed and communication was horrible.
  • pro The facility's nursing staff is incompetent and unaware of patients' conditions.
  • pro Pueblo Springs overmedicated patients, had rude nurses, and lacked cleanliness.
  • pro Employees at Pueblo Springs provide evasive answers and avoid phone calls when questions arise.
  • pro The facility withheld food, changed food orders, and couldn't keep medication straight.
  • pro Pueblo Springs neglects patients, over medicates them, and fails to provide proper care.
  • pro The facility is more like a nursing home, with temporary rehab services.
  • pro Pueblo Springs neglected a patient causing bruises, untreated blood clots, sores, and lack of hygiene.
  • pro Do not send loved ones to this horrible facility that is rude, unprofessional, unprepared, slow in providing help.

Review

Pueblo Springs, a rehabilitation facility in an undisclosed location, has come under heavy criticism from multiple individuals who have had loved ones stay there. The reviews reveal a disturbing pattern of neglect, incompetence, and overall poor care provided at the facility.

One reviewer recounts how their elderly family member was admitted to Pueblo Springs for rehab to strengthen his legs after being bedridden due to illness. However, upon returning home, they found him completely bedridden with impacted bowels causing pain and discomfort, severe diaper rash in his private area, and dehydration. The distressing conditions their loved one experienced at Pueblo Springs eventually led to their admission into hospice care. In addition to the subpar physical care provided, the reviewer also mentions the facility's lack of communication and unresponsiveness to phone calls.

Another patient currently staying at Pueblo Springs shares their personal experience of waiting over an hour for assistance after pressing the call button. This complaint suggests that understaffing may be an issue within the facility. They express frustration with the overall quality of care received.

Yet another reviewer explains how they were "recruited" to Pueblo Springs by one of their hospital liaisons after being discharged from TMC (exact meaning not stated). They describe encountering incompetent staff members who failed to administer vital medications brought in by them personally. The reviewer states that they couldn't wait to be released from Pueblo Springs and believes they would have been better off taking their chances recovering at home.

Multiple reviewers criticize the lack of competent nursing and CNA staff at Pueblo Springs. One individual describes how their mother went into the facility for rehab but ended up leaving in worse condition than before. They highlight issues such as extreme dehydration, malnutrition, falls resulting in bruises (only one documented out of three), and blood clots in both legs that were overlooked or ignored by staff members. The reviewer insists that sending loved ones to this facility will not lead to improvement but rather a deterioration in their health.

Another family member shares their disappointing experience with Pueblo Springs, where they claim appointments were missed, new staff members lacked familiarity with vital equipment, and important diagnostic information was not communicated to them. They describe the facility as a joke and express frustration at the lack of cleanliness and poor communication demonstrated by the front desk.

One particularly scathing review accuses Pueblo Springs of providing inadequate care and avoiding responsibility when issues arise. The reviewer suggests that staff members deflect blame onto each other and avoid phone calls once questions are asked. Their relative's condition reportedly worsened while staying at Pueblo Springs, resulting in readmission to a hospital. They advise against choosing this facility for loved ones and recommend conducting thorough research before making any decisions.

In yet another distressing account, a reviewer describes how their mother experienced neglect and abuse during her time at Pueblo Springs. Allegations include being knocked down by an orderly, being told not to complain, developing blood clots in both lungs that went overlooked, having sores on her body, and appearing unbathed upon discharge. The reviewer states that their complaints were dismissed despite promises of resolution from administrators.

Lastly, one reviewer warns others not to send their loved ones to Pueblo Springs based on their own mother's terrible experience there. They recount instances of rudeness, unprofessionalism, delayed pain medication administration after hip replacement surgery, lack of preparation upon arrival, withheld food resulting in weight loss, medication mix-ups by nurses leading to overmedication, and favoritism towards certain residents among the nursing staff.

Overall, these reviews paint a bleak picture of the care provided at Pueblo Springs. Neglectful practices such as missed appointments, improper medication administration, withholding food, poor hygiene standards, lack of responsiveness to calls for assistance, and overall incompetence have been reported repeatedly by those who have had loved ones stay at this facility. Potential visitors or potential patients are strongly advised to consider other options for their loved ones' care.

Features

Housing

  • 129 resident community capacity 129 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (10 miles away) Tucson International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pueblo Springs Rehabilitation Center in Tucson, AZ is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to its residents. The community is fully furnished and features private bathrooms for every resident, ensuring a sense of privacy and comfort.

Residents can enjoy various amenities such as a beauty salon, gaming room, small library, and a fitness room to engage in activities that suit their interests and needs. There is also a computer center with Wi-Fi/high-speed internet access for those who prefer to stay connected digitally.

The dining experience at Pueblo Springs Rehabilitation Center is exceptional, with restaurant-style dining and special dietary restrictions catered to. Meal preparation and service are provided, ensuring that residents receive balanced meals according to their dietary needs. Additionally, there are nearby cafes and restaurants for those who wish to explore the local culinary scene.

Care services at Pueblo Springs Rehabilitation Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Residents have access to medication management services and coordination with health care providers when needed. The community also provides transportation arrangements (both medical and non-medical) for residents' convenience.

There are plenty of opportunities for socialization and engagement at Pueblo Springs Rehabilitation Center. Planned day trips, resident-run activities, scheduled daily activities, fitness programs, and concierge services are available to ensure that residents can participate in activities that interest them.

Located in Tucson, AZ, Pueblo Springs Rehabilitation Center benefits from its proximity to various amenities in the area. There are multiple parks nearby for outdoor recreation, as well as pharmacies for convenient access to medications. With numerous physicians located close by along with hospitals within reach, residents can easily access healthcare professionals when needed. In addition, the presence of places of worship and theaters nearby offers opportunities for cultural enrichment.

Overall, Pueblo Springs Rehabilitation Center provides a comfortable living environment combined with excellent care services and ample amenities to ensure the well-being and happiness of its residents.

Nearby Places of Interest

This part of Tucson, Arizona, offers a convenient and diverse array of amenities for senior living. Within a short distance, you will find multiple pharmacies, restaurants serving a variety of cuisines, reputable physicians' offices, hospitals for medical care, places of worship for spiritual enrichment, cozy cafes for socializing, and a theater for entertainment. The presence of well-known chain establishments such as Walgreens, CVS Pharmacy, McDonald's, Wendy's, and Starbucks ensures accessibility to everyday necessities. Additionally, the proximity to parks like Palo Verde Park and Udall Park provides opportunities for outdoor recreation and relaxation. Overall, this area combines convenience with essential services and recreational options suitable for seniors looking to live independently or enjoy retirement in a vibrant community.

Pharmacies

  • Walgreens (0.4 miles)
  • Green HealthMart Pharmacy (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)

Restaurants

  • McDonald's (0.4 miles)
  • Wendy's (0.4 miles)
  • Whataburger (0.5 miles)
  • Beyond Bread (1.1 miles)
  • New China Super Buffet (1.1 miles)
  • Roadhouse Cinemas - Tu (1.1 miles)
  • Green Burrito (1.2 miles)

Physicians

  • Escalera Health (0.4 miles)
  • Arizona Center For Reproductive Endocrinology & Infertility (0.6 miles)
  • Pediatric Gastroenterology Pc (0.6 miles)
  • Tucson Orthopaedic Institute PC (0.6 miles)
  • MHC Healthcare Primary Care Health Center (0.7 miles)
  • Retina Centers PC (0.7 miles)
  • Crossroads OB/GYN (0.7 miles)

Hospitals

  • Tmc Labor and Delivery (0.7 miles)
  • Providence Service (0.8 miles)
  • Danville Services (1.2 miles)
  • Kindred Hospital - Tucson (1.5 miles)
  • Curahealth Tucson (1.5 miles)
  • St Joseph's Hospital (1.6 miles)

Places of Worship

  • Desert Valley Adventist Church (0.7 miles)
  • Grace To The Nations (0.8 miles)
  • Rincon Congregational Church (1.3 miles)
  • Christ Presbyterian Church (1.9 miles)

Cafes

  • Dutch Bros Coffee (1.3 miles)
  • Starbucks (1.5 miles)
  • Dutch Bros Coffee (1.6 miles)
  • LeBuzz Caffe (1.6 miles)
  • Panera Bread (1.6 miles)
  • Starbucks (1.7 miles)
  • Coffee X Change (1.8 miles)

Theaters

  • Century Park Place 20 And Xd (1.7 miles)

Parks

  • Palo Verde Park (2.3 miles)
  • Udall Park Soccer Fields (2.5 miles)

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