Horizon Post Acute And Rehabilitation Center
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4704 West Diana Avenue, Glendale, AZ 85302
For more information about senior living options: (844) 490-3973
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The staff are friendly, courteous, and attentive. The facility is clean and well maintained. The PT and OT teams are awesome and very knowledgeable. Residents and families describe Horizon as a welcoming, family-like environment. Check-in and check-out are easy, and front-desk staff are helpful. Receptionists are professional, friendly, and helpful. Therapy and nursing staff provide attentive care, contributing to positive recovery experiences. The meals are good and the overall atmosphere is pleasant.
The friend's food isn't cut up as required for her physical ability. Ensure isn't provided with every meal for her nutrition. Coffee isn't available during the day because it's always out. The reviewer says the care is not good for residents' speedy recovery and is very disappointing. There are signs of neglect: no nurse checked if she was okay, and other patients were neglected. Medications aren't given on time and call lights aren't answered promptly. There was an odor in the facility when the reviewer visited.Horizon Post Acute Care Rehabilitation Center presents a generally positive picture to visitors and residents, with many praising the facility's cleanliness, the friendliness of the staff, and the effectiveness of the rehabilitation therapy teams. Across multiple accounts, people describe a warm, welcoming environment where therapists and care providers try to make each resident feel valued. The halls are often described as well-kept and free of the strong odors that some facilities carry, and several reviewers note that check-in and check-out procedures run smoothly. In particular, families and friends frequently highlight the genuine kindness of individual staff members, the sense of a "big happy family," and the reassuring presence of people who seem invested in the residents' recovery and comfort. Names such as Zach, JuAnita, Eileen, Timesha, Carmen, and Yvette appear in several testimonials, underscoring that certain team members leave a lasting, positive impression on patients and their loved ones.
Many reviewers specifically commend the rehabilitation services, with the physical therapy (PT) and occupational therapy (OT) teams described as "awesome" and "top notch." Visitors repeatedly mention that the therapy staff are knowledgeable, attentive, and encouraging, helping residents regain strength and navigate the recovery process. One account notes that a patient's overall stay improved significantly after management addressed initial concerns, and several others express gratitude for the care provided during the rehabilitation phase. The sense of support from the therapy side seems to be a consistent bright spot, reinforcing the facility's core mission of helping residents recover and regain independence.
However, the reviews also reveal several areas of concern that run through multiple visits and experiences. A recurring theme centers on nutrition and dietary needs, particularly for residents who have limited ability to cut up their own food or require specialized feeding support. One reviewer expresses profound disappointment that her friend, who cannot cut food herself, did not have her meals prepared in a way she could eat, calling this unforgivable. Related to this are complaints that Ensure (a nutritional supplement) is not provided with every meal, despite it being a stated requirement for her nutrition, and that coffee is often unavailable during the day because staff are reluctant to make more. These issues point to gaps between policy expectations and on-the-ground practice, and they understandably cause distress for families who are balancing meals, nutrition, and overall hydration for their loved ones.
Safety and attentiveness to patient comfort are other mixed themes. Several accounts celebrate attentive staff who check in regularly, respond to call lights promptly, and keep residents engaged in activities. Yet there are equally troubling reports describing neglect or insufficient monitoring: a visitor recounts sitting with a friend for hours without a nurse checking in, observing dry lips and discomfort, and finding the room left with unaddressed needs, including a pillow request and general assistance. In another sharp critique, a family describes a patient who did not receive medications on time, dehydration issues that complicated care, and a situation where the patient's ammonia levels were affected by delays in treatment. These contrasting experiences highlight a difficult reality: while many residents receive compassionate, proactive care, lapses in medication timing and routine monitoring can have serious consequences and erode trust.
The day-to-day environment also factors into impressions of Horizon. Some reviewers note a pleasant atmosphere and a high level of courtesy among staff, with particular appreciation for receptionists and administrative helpers who create a welcoming impression at the outset. Others mention that the facility smells or feels initially off-putting, though that sentiment is not universal, and several accounts describe the environment as clean and well-maintained after improvements were made. The variability in experiences - ranging from "wonderful" and "caring" to "not the best," especially in the context of medication administration and timely care - suggests that the facility has strong foundations but faces real challenges in standardizing practices across all departments and shifts.
When it comes to overall guidance for families considering Horizon, reviewers who have benefited from the center's strengths emphasize advocacy and clear, proactive communication. Several narratives stress the importance of speaking up for one's loved one, coordinating with nursing and medical staff, and ensuring that medications, nutrition, and hydration are managed promptly and correctly. Positive testimonials reinforce that the facility can be an excellent place for recovery, especially with engaged staff, robust therapy programs, and a supportive, friendly culture. Yet the more cautionary accounts remind prospective families that lapses can happen, sometimes with severe consequences, and that ongoing vigilance is essential to ensuring the best possible outcomes.
In summary, Horizon Post Acute Care Rehabilitation Center evokes a blend of commendation and concern. Clean facilities, a friendly and caring staff, and high-quality therapy services create a strong foundation for healing and recovery. For many residents and families, these elements translate into meaningful progress and a sense of being well cared for. At the same time, several reviews call attention to important gaps - particularly around nutrition for those who cannot feed themselves, consistent access to dietary supplements like Ensure, reliable coffee availability, and, most critically, timely administration of medications and attentive daily monitoring. The facility's strongest advocates point to responsive caregivers and a supportive environment, while the most critical voices urge stronger consistency in care delivery and closer adherence to residents' medical and nutritional needs. As Horizon continues to grow and refine its operations, addressing these concerns could help ensure that every resident experiences the high standards that many already associate with this center.
196 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Horizon Post Acute And Rehabilitation Center is a leading assisted living community located in Glendale, AZ. We pride ourselves in providing exceptional care and top-quality amenities to our residents.
Our community offers an array of amenities to enhance the comfort and convenience of our residents. We have a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment purposes. Our community also provides community-operated transportation for various needs, a computer center for technological activities, and a fully furnished space for ultimate comfort.
For recreational activities, we have a gaming room where residents can engage in friendly competition, as well as a small library and outdoor spaces like gardens for relaxation. Our dining room features restaurant-style dining with delicious meals prepared by our expert chefs. Residents also have private bathrooms for their privacy and convenience.
At Horizon Post Acute And Rehabilitation Center, we understand the importance of care services tailored to individual needs. Therefore, we offer 24-hour call system and supervision to ensure round-the-clock assistance whenever needed. Our dedicated staff provides activities of daily living assistance such as bathing and dressing, as well as transfers between different locations within the community. We also coordinate with health care providers when necessary and provide medication management services.
We prioritize the overall wellness of our residents by offering specialized dietary programs like diabetes diet plans, meal preparation services, and mental wellness programs. Transportation arrangements are available both non-medical purposes and medical appointments including doctors' visits.
Furthermore, our community offers an array of engaging activities catered towards residents' interests and preferences. These include concierge services for personalized assistance, fitness programs for physical well-being upkeep, planned day trips to keep residents engaged with the local area, resident-run activities to promote social interaction among peers, and scheduled daily activities ensuring there is always something new to enjoy.
One of the highlights of Horizon Post Acute And Rehabilitation Center is its convenient location near various amenities essential to daily life. We have 3 cafes, 5 parks, 14 pharmacies, 7 physicians, and 14 restaurants nearby, ensuring easy access to essential services and enhancing the quality of life for our residents. Additionally, there are three places of worship in close proximity and two hospitals nearby for added convenience.
With our exceptional care services, state-of-the-art amenities, and convenient location, Horizon Post Acute And Rehabilitation Center is the perfect choice for individuals seeking assisted living in Glendale, AZ.
Horizon Post Acute And Rehabilitation Center is located at 4704 West Diana Avenue, Glendale, AZ 85302 in Maricopa County, Arizona
Horizon Post Acute And Rehabilitation Center on seniors.fyi includes 15 photos including images showing interior, exercise equipment, physical therapy, rehabilitation, outdoor, building, flag, landscaping, and more.
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Interior
Outdoors
Building
Architecture
Trees
Windows
Kitchen
Outdoor
Appliances
Piano
Exercise Equipment
Flag
Gym
Fitness
