Heather Glen Care Ctr is a nursing home community in Glendale, AZ.
Information last verified:
5910 W Northern Ave, Glendale, AZ 85301
To contact a resident: (623) 842-4025
For more information about senior living options: (866) 208-4318
Residents describe staff members as friendly, patient, and willing to help.
A strong theme across the reviews is positive treatment from the staff. Multiple people mention patience, kindness, and going above and beyond when answering questions or resolving issues. A few reviews also note that specific staff members were helpful and compassionate, leaving customers pleased with the outcome.
Some residents report long lobby waits and limited staff attention.
Several reviews describe delays before getting help, including waiting in the lobby for extended periods. Some reviewers say they were not acknowledged promptly for appointments or simple transactions. A few also suggest the wait experience feels worse when staff availability appears limited compared with the number of people needing service.
Residents mention recurring problems with ATM access and functionality.
A recurring criticism involves ATM issues. Some reviews say machines were out of order or not working properly, including during times when people wanted to complete deposits. There are also accounts of delays or problems after using an ATM, which increased frustration for the reviewer even when staff in-branch was described as polite.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Phoenix Sky Harbor International (13 miles away)This part of Glendale, Arizona offers a variety of amenities and services that would be beneficial for seniors looking to relocate to the area. There are several dining options nearby, including Golden Corral and Don Ruben's Mexican Restaurant, as well as pharmacies such as Walmart Pharmacy and Walgreens. For leisure activities, there are cafes like Starbucks and Dutch Bros Coffee, as well as parks like O'Neal Park and Pioneer Community Park. Places of worship such as the Church of Jesus Christ of Latter Day Saints are also easily accessible. In terms of healthcare, there are several physicians offices and surgery centers in close proximity, providing convenient medical care options. Additionally, there are theaters like AMC Westgate 20 for entertainment purposes and hospitals like Abrazo Central Campus for any necessary medical emergencies. Overall, this area offers a mix of conveniences and resources that could make it a suitable location for senior living.
Heather Glen Care Ctr is located at 5910 W Northern Ave, Glendale, AZ 85301 in Maricopa County, Arizona
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