Diversicare Of Pell City

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Diversicare Of Pell City

510 Wolf Creek Road, North, Pell City, AL 35125

For more information about senior living options: (844) 490-3973

3 from 43 reviews
5 stars
20
4 stars
0
3 stars
3
2 stars
1
1 stars
19

Memory Care Skilled Nursing Facility

Diversicare Of Pell City Costs & Pricing

Diversicare of Pell City offers monthly costs that are notably higher than the average in St. Clair County and across Alabama. For a semi-private room, residents can expect to pay $4,371, which surpasses both the county's average of $3,245 and the state average of $3,495. Similarly, for private rooms, Diversicare charges $4,526 - above the county's rate of $4,245 and the state's figure of $4,158. These pricing trends suggest that while Diversicare may provide enhanced services or amenities justifying these elevated rates, potential residents should carefully consider their options in relation to both local and state averages.

Floor plansDiversicare Of Pell CitySt. Clair CountyAlabama
Semi-Private$4,371$3,245$3,495
Private$4,526$4,245$4,158

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    Overall Review of Diversicare Of Pell City

    Pros

    • pro Diversicare Pell City is described as an answer to prayer, with residents cared for all around.
    • pro The nurses and aides are said to attend to residents' needs, with residents kept clean, well fed, and treated with compassion.
    • pro The administrator and the business office are described as top notch.
    • pro Nana was treated very well at this facility, and the staff offered kind words and genuine care.
    • pro Many staff members were noted for going out of their way to say goodbye and to offer prayers, kindness, hugs, and songs.
    • pro Thanksgiving dinner with residents, patients, and staff was amazing.
    • pro Visitors describe the staff as friendly and the building as clean, and they would highly recommend the facility.

    Cons

    • pro The facility neglects patients, with medications not given as ordered for days at a time.
    • pro Nurses fail to follow wound-care orders, leaving wounds untreated and at risk.
    • pro Nurses pass blame from one to another instead of taking responsibility.
    • pro Patient rooms are filthy and not cleaned between residents.
    • pro Residents are scolded for crying out for help while nurses chat in the lobby at night.
    • pro Administration does not take accountability or resolve issues.
    • pro The facility is described as terrible and unfit, with recommendations to avoid.
    • pro The environment smells of urine and feces, and patients are left soaked and unclean.
    • pro Staff were seen at desks laughing or on cell phones instead of assisting residents.
    • pro A blind resident did not receive meals or help with feeding.
    • pro The facility contributed to severe weight loss and possible malnutrition; death certificates reportedly cite malnutrition.
    • pro Billing and administrative practices were chaotic, with missed Medicaid notifications and inflated bills.
    • pro The building is run down and unsanitary, with structural issues and pests.
    • pro Understaffing led to minimal care, such as only one shower per week.
    • pro A patient was discharged home with an untreated raging UTI and later died.

    Review

    A thread runs through these accounts of care at Diversicare Pell City and nearby Alabama facilities: care can be profoundly inconsistent. Some families describe life-altering neglect and disorganization that they believe worsened their loved ones' health, while others report compassionate staff, cleaner environments, and moments when the facility felt like a true lifeline. Taken together, the reviews sketch a landscape where a handful of workers may provide genuine kindness and competence, but where widespread issues in administration, staffing, and basic care leave many residents at serious risk.

    On the troubling end, several reviewers describe a pattern of medication and care gaps that could have dangerous consequences. Accounts claim orders were not carried out for days, resulting in missed medications and insufficient wound care. Wounds were described as not being redressed or cleaned regularly, sometimes with care plans that were not followed. Patients' rooms and common areas were criticized as dirty or inadequately sanitized, with reports of rooms not being cleaned between residents. In one particularly stark narrative, a patient with significant sensory impairments was left in an environment where staff appeared to be unavailable or distracted, and meals or assistance with eating were not provided despite clear needs. These stories frequently include frustration with nursing staff passing blame to others rather than addressing the root issues, and with administration showing little accountability or follow-through when problems were raised.

    Several reviews focus on medical and nutritional neglect that allegedly contributed to serious harm. One family member recounts a parent with Parkinson's disease and dementia who, after placement, began to lose weight dramatically; the facility's medical decisions allegedly involved high-dose stimulants inappropriate for the patient, contributing to deterioration. The patient eventually died, and the death certificate reportedly cites malnutrition. Another account describes a 90-year-old mother who is blind and deaf, living in a room that smelled of urine and feces, with bedding and the bed often in disarray. The reviewer notes that staff appeared disengaged - sitting at desks, smartphones out, while the parent's basic needs went unmet - and describes occasions where the patient was left with a full plate of food that was not fed to her or noticed because she couldn't see. Taken together, these experiences fuel a belief that malnutrition and neglect were active problems rather than isolated incidents.

    Billing, communication, and administrative responsiveness emerge as another major theme. Reviewers recount being billed for mistakes and delays, challenging conversations with staff who could not explain what happened, and switchboard or administrative delays that left families feeling ignored. In one extensive account, the writer describes a cascade of billing disputes, Medicaid/Medicare questions, and delayed notifications, all culminating in accusations that billing staff acted with disregard for the truth. The sense across these stories is that the facility's leadership and administrative processes were slow to acknowledge errors or to implement fixes, leaving families frustrated and distrustful.

    Amid the negative experiences, there are also clearly positive voices. Some reviewers praise specific caregivers - the nurses and aides who attend to residents with attentiveness and compassion, noting that their loved ones were clean, well-fed, and treated with kindness. A recurring compliment highlights the administrator and business office as "top notch," suggesting that when management is effective, families see tangible benefits in coordination, communication, and the overall atmosphere. A different thread of praise focuses on a hospice experience with a resident who appeared to receive genuine care and emotional support from staff and other residents' families. Thanksgiving dinners and other events are described as meaningful, reinforcing the sense that, for some residents, life at the facility includes moments of joy, social connection, and clear, attentive care.

    Finally, the reviews present a stark contrast between the two ends of the spectrum. For some families, Diversicare Pell City is a place of warmth, dignity, and steady improvement; for others, it is a site of fear, neglect, and administrative chaos. The strongest takeaway is that experiences can vary dramatically even within the same facility, and the difference seems tied to staffing levels, the vigilance of individual caregivers, how quickly and effectively management responds to concerns, and how seriously nutrition, wound care, and daily living needs are prioritized. Several reviewers explicitly warn others to proceed with caution, research other options, and consider state oversight, while others express relief and gratitude for care received. In short, the picture is nuanced: praise shines where staff are present and engaged, but a chorus of alarming complaints underscores a need for significant improvements to patient safety, accountability, and consistent, compassionate care.

    Features

    Housing

    • 94 resident community capacity 94 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Diversicare Of Pell City is an assisted living community located in Pell City, AL. This community offers a wide range of amenities to enhance the residents' quality of life. The amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for recreational activities, private bathrooms in each unit, restaurant-style dining options with special dietary restrictions taken into consideration, a small library for reading enthusiasts, telephone communication facilities for staying connected with loved ones and friends back home, non-medical transportation arrangement services to help residents with their travel needs including doctors' appointments and other social engagements. Additionally, the community offers a wellness center to promote the health and well-being of its residents along with access to Wi-Fi/high-speed internet.

    The care services provided at Diversicare Of Pell City are geared towards ensuring that the residents receive round-the-clock support and assistance as needed. These services include a 24-hour call system for immediate response in case of emergencies or any other kind of assistance required by the residents; 24-hour supervision to ensure safety and security; assistance with activities of daily living such as bathing, dressing and transfers; specialized diet plans catering to diabetic needs; meal preparation and service; medication management services to ensure correct administration and dosage of medications; mental wellness programs to address emotional well-being; specialized dietary restrictions are taken into account while providing meals; transportation arrangements can be made for non-medical purposes.

    Residents at Diversicare Of Pell City can engage in various activities that are organized on-site. These activities include concierge services for personalized assistance with various needs; fitness programs to promote physical health and wellbeing; planned day trips to nearby attractions or places of interest within the city or surrounding areas; resident-run activities where they can actively participate and contribute to the community; scheduled daily activities to keep residents engaged and entertained.

    The location of Diversicare Of Pell City offers convenience with various facilities nearby. There is 1 café, 1 park, 8 pharmacies, 4 physicians, and 20 restaurants in close proximity. The community also has transportation nearby for additional accessibility. Furthermore, there are 13 places of worship and 1 theater located nearby for spiritual fulfillment and cultural entertainment. Additionally, the presence of 3 hospitals nearby provides peace of mind knowing that medical services are readily available if needed.

    Overall, Diversicare Of Pell City is a well-equipped assisted living community that focuses on providing a comfortable and supportive environment for its residents. With a wide range of amenities and care services available, along with convenient access to nearby facilities, residents can expect a fulfilling and enjoyable experience in this community.

    Nearby Places of Interest

    This area of Pell City, Alabama, offers a range of healthcare options with physicians, hospitals, and pharmacies located within close proximity. Places of worship are also easily accessible for those seeking spiritual fulfillment. Numerous dining options cater to various tastes, and cafes provide a relaxing atmosphere for social gatherings. Transportation services are available for convenience, while a nearby theater offers entertainment options. For outdoor enthusiasts, there are parks in the vicinity for recreational activities. Overall, this area provides essential amenities and services that may appeal to seniors looking for a comfortable and convenient living environment in Pell City.

    Physicians

    • St Vincent's Family Care (0.7 miles)
    • Northside Medical Associates (1.4 miles)
    • Alabama Anesthesiology & Pain Consultants (1.6 miles)
    • Aultman Dental (3.1 miles)
    • Northside Medical Associates (10.7 miles)
    • UAB Clinic (11 miles)
    • Purohit Pediatric Clinic (11.4 miles)

    Hospitals

    • St Clair Regional Outpatient Multi-Specialty Clinic (0.7 miles)
    • Saint Vincent Saint Clair (0.8 miles)
    • St Vincent's St Clair Hospital (2 miles)

    Places of Worship

    • Freewill Church Of God In Christ Pell City (0.8 miles)
    • Pell City Church of Christ (1.4 miles)
    • Mt Zion Freewill Baptist (1.5 miles)
    • Seventh Day Adventist Church (1.5 miles)
    • First United Methodist Church (1.6 miles)
    • Mineral Springs Baptist Church (1.7 miles)
    • Harvest Center Sanctuary God's House (2 miles)

    Pharmacies

    • Northside Apothecary (1.4 miles)
    • CVS Pharmacy (1.7 miles)
    • Mainstreet Drugs Health Mart (1.7 miles)
    • Walgreens (1.9 miles)
    • U-Save Pell City (1.9 miles)
    • J's Pharmacy (2.2 miles)
    • Pell City Pharmacy (2.3 miles)

    Restaurants

    • KFC (1.5 miles)
    • El Cazador (1.5 miles)
    • Little Caesars Pizza (1.5 miles)
    • Jack's (1.5 miles)
    • Taco Bell (1.5 miles)
    • McDonald's (1.6 miles)
    • Subway (1.6 miles)

    Cafes

    • Starbucks (1.7 miles)

    Transportation

    • Etheredge Enterprises (2 miles)

    Theaters

    • Pell City PREMIERE LUX CINERTAINMENT (2.5 miles)

    Parks

    • Park Bence (4 miles)
    • St Clair Memorial Park (7.6 miles)
    • Nemo Dog Park (10.7 miles)
    • Springville Park (15.3 miles)

    Frequently Asked Questions

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