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East Glen in Birmingham, AL

East Glen is a nursing home community in Birmingham, AL.

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East Glen in Birmingham, AL

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53 Medical Park Drive East, Birmingham, AL 35235

For more information about senior living options: (866) 208-4318

2.4 from 48 reviews
5 stars
15
4 stars
0
3 stars
3
2 stars
1
1 stars
29

Overall Review of East Glen

common 8 reviews mention this

Positive care moments stand out

Some residents and families describe attentive, supportive care.

Several reviews describe staff as supportive, caring, and professional, including during rehabilitation after falls or surgeries. Families also mention therapists helping drive progress over time. A few long-term residents’ families say they feel their loved ones are treated like family. These experiences are echoed by multiple positive mentions of the care team across different roles.

caveat 18 reviews mention this

Rude and unprofessional staff complaints

Multiple reviews raise concerns about rudeness and unprofessional behavior.

Many negative reviews describe staff with bad attitudes, rude interactions, or unprofessional conduct toward patients and families. Several reviewers also say staff seemed disengaged, including reports that patients were left without help for long stretches. A mixed review notes that some staff members were caring while others appeared to be there only for a paycheck. Taken together, residents’ and families’ accounts vary widely, but the recurring concern is inconsistent bedside behavior.

caveat 11 reviews mention this

Hygiene and cleanliness issues recur

Residents and families frequently mention hygiene and cleanliness problems.

A number of reviews call out dirty rooms or poor hygiene practices, including reports of patients not being bathed or being left in soiled conditions. Others describe missed basics like soap not being placed in bathrooms or delayed assistance with changing. Several accounts also mention smells, raw skin, or general uncleanliness. While at least one review says the facility was clean, cleanliness-related complaints appear often enough to be a consistent theme.

caveat 6 reviews mention this

Slow response to call lights

Some families report slow or insufficient response to patient needs.

Multiple reviewers describe long waits for help after calling for assistance, including reports of patients left in diapers for extended periods. A few accounts say staff were not around when support was needed, such as leaving someone unattended during a care window. One review also describes staff as short-handed and says that help did not come promptly once the call button was pushed. Even with positive therapy comments in other reviews, response-time complaints show up repeatedly in the negative feedback.

caveat 2 reviews mention this

Food quality and meal sizing concerns

Some reviews criticize meal quality and variety.

A couple of reviews describe food that was served cold and not meeting expectations. Another reviewer says meals were simple with small servings and limited variety, noting that the resident was still hungry. These dining complaints are separate from therapy praise mentioned elsewhere. Overall, meal satisfaction does not appear consistently positive.

  • An empty dining room with neatly arranged tables and chairs, featuring large windows and decorative curtains.
caveat 3 reviews mention this

Medication and clinical attention concerns

Some reviewers report medication or clinical oversights.

Several negative reviews include concerns about medication management, including reports of incorrect medication and late medications. Other accounts describe serious clinical misjudgments, such as a misdiagnosis related to urinary issues and severe outcomes that were attributed to delayed action. Another reviewer says labs and checks were delayed, with a need for escalation to get proper evaluation. These comments center on medication and medical decision-making rather than therapy itself.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Birmingham International (6 miles away) Birmingham International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in Birmingham, Alabama, this area offers a convenient and accessible location for senior living. With multiple healthcare facilities nearby, including Ascension St Vincent's East Endocrinology and Saint Vincents Health System, residents have easy access to medical care. The neighborhood also features a variety of dining options such as McDonald's, Panda Express, and Chili's Grill & Bar, providing plenty of choices for meals out. Places of worship like The Worship Center Christian Church and South Roebuck Baptist Church are within a short distance for spiritual needs. Additionally, pharmacies like Walgreens and CVS Pharmacy are nearby for medication needs. For leisure activities, there are parks like Trussville Park and Beacon Park for outdoor enjoyment. The Regal Trussville theater is also close by for entertainment options. Overall, this area offers a well-rounded community with amenities catering to the needs of seniors.

Hospitals

  • Ascension St Vincent's East Endocrinology (0.2 miles)
  • Saint Vincents East Saint Vincents Health System (0.2 miles)

Physicians

  • Miles & Schmitt MD PC (0.2 miles)
  • Pediatrics East (1.1 miles)
  • EyeCare Associates (2.2 miles)
  • St Vincents East Family Medicine Center - Hyewon Lim MD (3.2 miles)
  • MyEyeDr (3.7 miles)
  • Jordan Michele Michele Jordan Md Trussville (3.8 miles)
  • MedHelp (3.9 miles)

Restaurants

  • McDonald's (1 miles)
  • Panda Express (1.2 miles)
  • Chili's Grill & Bar (1.6 miles)
  • Spare Time Trussville (1.7 miles)
  • Olive Garden (1.8 miles)
  • Chick-Fil-A (1.9 miles)
  • Burger King (2.1 miles)

Places of Worship

  • The Worship Center Christian Church Huffman-Derby Campus (1.7 miles)
  • South Roebuck Baptist Church (2.1 miles)
  • East Lake United Methodist Church (4.2 miles)
  • Hilldale Baptist Church (4.4 miles)
  • Church of the Highlands (5.4 miles)
  • McElwain Baptist Church (6.5 miles)
  • Levite Jewish Community Center (7.8 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Winn-Dixie (3 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.9 miles)
  • Walmart Pharmacy (3.9 miles)
  • CVS Pharmacy (4.1 miles)

Cafes

  • Panera Bread (2.4 miles)
  • Green Acres Cafe Centerpoint (3.9 miles)
  • Starbucks (5.7 miles)
  • The Red Cat (9.1 miles)

Parks

  • East Lake (3.4 miles)
  • Trussville Park (4.1 miles)
  • Beacon Park (4.9 miles)
  • Pinson Bicentennial Park (6.3 miles)
  • Avondale Park (8 miles)

Theaters

  • Regal Trussville (3.8 miles)

Transportation

  • Runway (5.4 miles)
  • Birmingham-Shuttlesworth International Airport (BHM) (5.5 miles)
  • Concourse C (5.6 miles)

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