Crowne Health Care Of Springhill in Mobile, AL

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  • Interior

    A beautifully decorated Christmas corner with a tree and vibrant poinsettias.

  • Building

    The exterior view of a hospital building with an American flag flying and trees nearby under a cloudy sky.

  • Architecture

    A view of a building with a green awning on a cloudy day, featuring an American flag in the foreground.

  • Landscaping

    A well-landscaped entrance of a brick building with a tidy sidewalk and garden.

  • Garden

    A well-maintained entrance featuring a landscaped garden and a winding pathway leading to the building.

  • Healthcare

    A healthcare professional interacts with two elderly individuals in an outdoor setting.

  • Rehabilitation

    A healthcare professional assists a patient during a physical therapy session, focusing on balance and mobility.

  • Building Exterior

    Sign for Crowne Place Assisted Living and Crowne of Springhill Rehabilitation.

Crowne Health Care Of Springhill in Mobile, AL

Crowne Health Care Of Springhill is a nursing home community in Mobile, AL.

Information last verified:

3712 Dauphin Street, Mobile, AL 36608

For more information about senior living options: (866) 208-4318

3.7 from 28 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
0
1 stars
8

Overall Review of Crowne Health Care Of Springhill

common 18 reviews mention this

Staff kindness and responsiveness vary

Residents describe attentive, respectful caregiving from many team members.

Many reviews praise the staff for being professional, friendly, and attentive, including nurses, CNAs, therapists, and even administrative teams. Several families say their loved ones were known by name and treated with respect and compassion. A few reviews also raise serious concerns about professionalism and bedside care, including episodes families say involved poor communication, lack of help when requested, and unkind interactions. Overall, residents’ experiences with staff support are clearly mixed.

caveat 5 reviews mention this

Food is hit or miss

Dining quality is inconsistent, with some residents reporting problems.

Some residents and families say the food is delicious or very good, and a 5-star reviewer also calls out meal quality positively. Others report issues such as food not being good, weight loss they attribute to meals, and meals arriving cold. Several concerns focus on diet needs and assistance with dining, including one review describing meals being served despite restrictions and another describing a preference for dining-room meals being declined. While the community offers restaurant-style dining, reviews show uneven consistency in how meals are prepared and served.

common 2 reviews mention this

Cleanliness and activities stand out

Residents mention a clean environment and scheduled activities.

A pair of reviews highlight cleanliness, describing the facility as clean and fresh. They also mention interactive activities and an active calendar, including being decorated for holidays and having events planned. These comments align with the community listing ongoing daily activities, programs, fitness options, and day trips.

caveat 5 reviews mention this

Care assistance concerns are serious

Some residents report missed assistance with daily care needs.

Several critical reviews describe delays or failures with hands-on help, including bathing and help getting to the toilet. Others describe safety and hygiene issues, such as bedsores that they say weren’t communicated promptly, or a cot issue they say happened repeatedly. One review also describes reduced access to normal routines, like being denied dining-room access and having meals delivered instead, with food arriving cold. These complaints suggest that day-to-day support may not always meet expectations, even though the facility provides nursing and medication management services listed for care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Mobile Regional (7 miles away) Mobile Regional (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Springhill Medical Center: Pain Management Clinic (0.1 miles)
  • University Physicians Group (2.3 miles)
  • Infirmary Health System (3.2 miles)
  • Diabetes Resource Center (3.2 miles)

Physicians

  • Azalea City Physicians For Women PC (0.1 miles)
  • Premier Medical (0.1 miles)
  • Bay Area Physicians For Women (0.1 miles)
  • Mark Harrison, MD (0.1 miles)
  • Dr Danilo V. Herrera MD (0.2 miles)
  • Cardiology Associates (0.2 miles)
  • Internal Medicine Center (0.3 miles)

Places of Worship

  • Dauphin Way Baptist Church (0.2 miles)
  • Spring Hill Baptist Church (0.9 miles)
  • St Ignatius Church (1.4 miles)
  • Little Flower Catholic Church (2.7 miles)

Restaurants

  • Cracker Barrel (0.4 miles)
  • McDonald's (0.5 miles)
  • Firehouse Subs (0.7 miles)
  • O'Charley's Restaurant + Bar (0.8 miles)
  • BJ's Restaurant & Brewhouse (0.8 miles)
  • Olive Garden (0.8 miles)
  • Jersey Mike's (0.8 miles)

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • Heritage Pharmacy (0.7 miles)
  • Benzer Pharmacy (0.8 miles)
  • Rouses Markets (1.1 miles)
  • Walgreens (1.2 miles)
  • Cox Nuclear Pharmacy (1.9 miles)
  • Pharmacy Services of Mobile (2.1 miles)

Cafes

  • Starbucks (0.9 miles)
  • Carpe Diem Coffee & Tea Co. (0.9 miles)
  • Starbucks (1.1 miles)
  • Starbucks (1.2 miles)
  • Starbucks (2.4 miles)

Parks

  • Langan Park (2 miles)

Frequently Asked Questions

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