Palm Gardens Health And Rehabilitation

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Palm Gardens Health And Rehabilitation Palm Gardens Health And Rehabilitation

Palm Gardens Health And Rehabilitation

3104 Dauphin Square Connector, Mobile, AL 36607

For more information about senior living options: (844) 490-3973

3.1 from 23 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 stars
9

Skilled Nursing Facility

Overall Review of Palm Gardens Health And Rehabilitation

Pros

  • pro The staff is caring and attentive.
  • pro The therapy department is amazing and effective.
  • pro The facility is clean and has a pleasant smell.
  • pro Staff treat residents like family.
  • pro The transitions for family members are smooth and well-supported.
  • pro Residents enjoy engaging activities like gardening, bingo, and Sunday church.
  • pro Response times are great and the staff are wonderful.
  • pro The care team is trained, dedicated, and caring for residents' well-being.

Cons

  • pro The reviewers describe the facility as dirty and seriously understaffed.
  • pro They claim the staff lack compassion and do not take residents' medical concerns seriously, sometimes retaliating against patients.
  • pro Residents are left in wet, dirty diapers for long periods, described as elderly abuse and neglect.
  • pro Admissions and welcome for new patients are poor, with delays in care and communication gaps.
  • pro CNAs are observed sitting at one desk gossiping rather than attending to residents.
  • pro Residents are forced to stay in bed despite wanting to move around, indicating coercive or neglectful care.
  • pro Administrative issues include poor family communication and questionable handling of Medicare benefits.
  • pro The facility has ongoing maintenance problems, such as unreliable air conditioning.
  • pro Overall, the facility is described as a terrible place for loved ones, with calls for it to be shut down.

Review

Palm Gardens elicits a broad and sometimes contradictory set of impressions from those who have interacted with it. On the one hand, a substantial number of reviewers describe instances of neglect, understaffing, and perceptions that patient safety and comfort were not prioritized. They recount situations where patients were not taken seriously when symptoms emerged, where concerns from family members were dismissed or contested, and where care environments felt dirty or inadequately maintained. In several accounts, fear and frustration were intensified by poor communication with staff and administration, leading families to question whether their loved ones were being treated with basic compassion or respect. The tone in these comments ranges from deeply disappointed to outraged, with some narrators insisting that the facility should not be used for rehab or elder care at all.

A recurring thread among these negative experiences centers on perceived safety lapses and a troubling sense of being unheard. One family describes their loved one bleeding after a hospital discharge and entering the facility with acute anxiety, only to have nurses who did not take the situation seriously, escalating conflict with the family over the phone, and allegedly retaliatory rough handling once the phone call ended. The same account accuses staff of dirty conditions and a casual attitude toward essential duties, culminating in a strong warning to avoid placing a family member there. Another reviewer echoes similar concerns, describing a lack of welcome and accommodation for a new patient, and a head nurse who was late or unable to physically assist a resident during a critical check of condition. The fear of what could happen if a family member were not present at that moment is a common refrain, highlighting the perception that patient needs were not being promptly addressed.

Several reviewers go further, calling the facility one of the worst places to place a loved one. They argue that understaffing and dirty conditions are persistent problems, and that residents experience ongoing pain without adequate attention. A stark portrayal emphasizes that CNAs tend to congregate at desks to gossip rather than to attend to residents, painting a picture of a neglectful routine as a systemic issue rather than isolated incidents. Some patients' families report that their loved ones holler from pain and that staff fail to respond in a timely or adequate fashion. The overall sentiment in these accounts is that neglect and under-treatment are real dangers in daily care, with at least one reviewer urging that the facility be shut down.

Yet the reviews are not uniformly dire. There are several clearly positive narratives that speak to compassionate care, effective therapy, and a welcoming environment in which residents can regain strength and enjoy meaningful activities. Some reviewers praise the therapy departments for being thorough and capable, noting that patients receive structured rehabilitation and make tangible progress in mobility and strength. Specific staff members receive frequent commendations: several reviews mention individuals by name - people described as kind, attentive, and dedicated to patient well-being. In these accounts, the therapy team and nursing staff are described as responsive and supportive, with residents feeling that they are treated like family. There are also mentions of clean facilities, pleasant smells, and a robust schedule of activities such as gardens, bingo, church services, and other events that contribute to a sense of community and engagement during stays.

Even within positive narratives, there are occasional caveats that temper enthusiasm. A handful of reviewers acknowledge that the path to good care can be uneven, with some days feeling more efficient and compassionate than others. They note that the facility offers a range of services and that some staff members go above and beyond, but that experiences can still be inconsistent depending on the time of day, the specific staff on duty, and administrative processes. A few stories mention administrative frustrations - delayed return calls, questions about Medicare outcomes or benefits, and equipment issues like air conditioning - that can sour an otherwise favorable impression. In one instance, a family friend who regarded the environment positively still described concerns about the potential for miscommunication regarding a patient's capabilities and discharge plans.

Overall, what emerges is a facility whose reputation is mixed and highly dependent on individual experiences. Positive testimonials highlight a capable therapy program, compassionate staff, and a caring atmosphere where patients are treated with consideration and given opportunities to stay active and engaged. Negative testimonials emphasize safety concerns, perceived neglect, poor communication, and conditions that some families found unacceptable and unsafe for their loved ones. Some reviewers explicitly state that Palm Gardens should not be considered for certain kinds of care, while others express confidence in their own loved ones' outcomes and the effort of particular staff members. The range of experiences suggests that prospective families should carefully assess current conditions, visit personally, and weigh both the praise for dedicated staff and the serious concerns about patient safety, cleanliness, and administrative reliability when deciding whether this facility is the right place for a given patient.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Mobile Regional (7 miles away) Mobile Regional (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Palm Gardens Health And Rehabilitation in Mobile, AL is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and welcoming environment for seniors to thrive in.

Amenities at Palm Gardens Health And Rehabilitation include a beauty salon, where residents can get pampered and groomed, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for residents who need assistance getting around, whether it be for outings or appointments. A computer center allows residents to stay connected and engaged with technology, while the dining room offers a restaurant-style dining experience.

The community also features a fitness room for residents who wish to maintain an active lifestyle. The fully furnished apartments provide a cozy living space for residents, with private bathrooms and kitchenettes for their convenience. Housekeeping services ensure that the common areas and individual apartments are kept clean and tidy.

For leisure activities, Palm Gardens Health And Rehabilitation offers various spaces such as a gaming room, garden, small library, and outdoor areas where residents can relax and enjoy nature. A wellness center provides resources and programs to promote overall well-being among residents. Wi-Fi/high-speed internet is available throughout the community to keep residents connected online.

In terms of care services, Palm Gardens Health And Rehabilitation ensures 24-hour supervision with a call system in place for emergencies. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications according to prescribed schedules.

The community caters to special dietary restrictions such as diabetes diets or other specific needs. Meal preparation and service are provided to ensure that residents receive proper nutrition. Additionally, Palm Gardens Health And Rehabilitation offers transportation arrangements for non-medical purposes as well as transportation services specifically for doctor's appointments.

Residents can take advantage of the nearby amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals within close proximity to the community. Palm Gardens Health And Rehabilitation also offers a variety of activities for residents to enjoy such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

Overall, Palm Gardens Health And Rehabilitation is a vibrant assisted living community that offers comfortable accommodations, comprehensive care services, and a range of amenities to cater to the needs and preferences of its residents.

Nearby Places of Interest

This part of Mobile, Alabama offers a convenient and accessible location for senior living. With pharmacies such as Benzer Pharmacy and Heritage Pharmacy within close proximity, medical needs can be easily taken care of. There are also numerous dining options nearby, including Jersey Mike's, McDonald's, and Cracker Barrel. The area boasts reputable physicians such as Coastal Neurological Institute and Premier Medical for quality healthcare services. Places of worship like Dauphin Way Baptist Church provide spiritual fulfillment, while parks like Langan Park offer opportunities for outdoor recreation. Overall, this neighborhood provides a well-rounded community with essential amenities for seniors to enjoy a comfortable and fulfilling lifestyle.

Pharmacies

  • Benzer Pharmacy (0.2 miles)
  • Heritage Pharmacy (0.3 miles)
  • Walmart Pharmacy (0.6 miles)
  • Cox Nuclear Pharmacy (1.3 miles)
  • Rouses Markets (1.5 miles)
  • Mobile Association for the Blind (1.6 miles)
  • Midtown Pharmacy (2 miles)

Restaurants

  • Jersey Mike's (0.2 miles)
  • McDonald's (0.4 miles)
  • Dreamland BBQ (0.5 miles)
  • Cracker Barrel (0.6 miles)
  • Zaxby's (0.9 miles)
  • Raising Cane's Chicken Fingers (1.1 miles)
  • Burger King (1.1 miles)

Physicians

  • Dermatology Center (0.3 miles)
  • Coastal Neurological Institute (0.3 miles)
  • Infirmary 65 Diagnostic Center (0.3 miles)
  • Mark Harrison, MD (0.7 miles)
  • Premier Medical (0.7 miles)
  • Cardiology Associates (0.8 miles)
  • Dr Danilo V. Herrera MD (0.9 miles)

Places of Worship

  • Dauphin Way Baptist Church (0.6 miles)
  • Spring Hill Baptist Church (1.4 miles)
  • St Ignatius Church (1.5 miles)
  • Little Flower Catholic Church (2.2 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (1.2 miles)
  • Carpe Diem Coffee & Tea Co. (1.3 miles)
  • Starbucks (1.9 miles)
  • Starbucks (2.6 miles)

Hospitals

  • Springhill Medical Center: Pain Management Clinic (0.8 miles)
  • Infirmary Health System (2.4 miles)
  • Diabetes Resource Center (2.4 miles)
  • University Physicians Group (3.1 miles)

Parks

  • Langan Park (2.4 miles)

Frequently Asked Questions

Where is Palm Gardens Health And Rehabilitation?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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