Allen Health And Rehabilitation in Mobile, AL
Save735 South Washington Avenue, Mobile, AL 36603
For more information about senior living options: (844) 490-3973
The staff across departments are described as the most caring and very helpful. The care for residents is heartwarming and attentive. The facility's team provides peace, comfort, and excellent care for loved ones. Amy is described as kind, responsive, and informative, giving families confidence in the right choice. Regina and the front-desk staff are sweet, friendly, and welcoming, and the facility looks clean. The nurses are very good, hands-on, and provide respectful care. The overall environment is characterized by friendly staff, warmth, and genuine concern for families.
The facility is described as a nightmare experience where staff were perceived as cruel, neglectful, or disrespectful. Residents were seen screaming for help and were ignored. A resident's brother was left freezing for hours without any cover on the bed. The facility was labeled a do-not-lift facility, leaving the resident bedridden for months. A resident developed a full-body rash and suffered in pain without adequate care. The family was never notified about a relative's condition. There was an outstanding balance of $76 that was never refunded. Staff appeared to selectively relay information, causing the family to be misinformed. Food was left without assistance, resulting in the aunt not eating or drinking. Personal belongings were stolen (shoes, false teeth, bank card, and hygiene items). The wheelchair was lost, causing additional concern. The staff seemed more interested in money than the welfare of residents. Hospitalization notifications were inconsistent and sometimes described as lies.Allen Health And Rehabilitation in Mobile is best suited for families that prize a warm, person-to-person atmosphere and are willing to be actively involved in daily care. The community can feel like home for residents who respond well to approachable, friendly staff, enjoy social contact, and benefit from caregivers who make an effort to connect on a personal level. It is not the right match for those seeking a flawlessly consistent clinical system with automatic alerts and watertight accountability. Families who want regular, proactive communication and rigorous oversight will likely want to consider alternatives or prepare to supplement care with close family involvement and frequent, documented check-ins.
On the plus side, several accounts highlight exceptionally caring front-line staff and a facility that presents as clean and welcoming. Positive notes repeatedly cite nurses and aides who go out of their way to comfort residents, engage with families, and provide meaningful attention in daily routines. The front desk team and social services are often described as friendly, responsive, and easy to access, with some tours and inquiries yielding fast, helpful interactions. When care teams click, residents appear more content, and visitors leave with a sense that kindness and attentiveness permeate the halls. Cleanliness and a pleasant environment matter, and these elements are frequently cited as genuine strengths.
But the most serious concerns extend beyond momentary kindness. Several reviews describe times when cries for help went unanswered and families were not promptly informed about hospitalizations, falls, or changes in condition. In one harrowing instance a resident reportedly endured extended discomfort with no timely intervention described, raising questions about escalation protocols and clinical responsiveness. Financial and personal losses are also alleged, including an unpaid balance after a resident's discharge and instances of stolen belongings after a passing. These episodes create a credibility gap that families must weigh against the moments of warmth and competence described by other residents and their families.
Do the positives offset the negatives? For some families the answer depends on the ability to stay vigilant and intervene quickly. The warmth of staff, clean surroundings, and decent day-to-day care can deliver a livable quality of life when concerns are promptly addressed and communication is transparent. Yet inconsistent communication and safety lapses are not easily offset by kindness. If a resident relies on timely assistance with meals, mobility, or supervision, gaps in responsiveness can become significant health risks. The facility's strongest advocates describe care as heartfelt, while critics point to a pattern of reactive rather than proactive management. That tension defines the core decision in choosing Allen.
Guidance for families evaluating this community should center on demanding transparency and guardrails before move-in. Request a clear escalation ladder, regular care-plan reviews, and concrete staffing metrics. Tour with a critical eye for response times, call-bell behavior, and how falls and hospitalizations are handled, including who calls families and when. Require recent incident logs, caregiver turnover data, and a concrete plan to address any reported theft or loss of belongings. If proceeding, designate a family liaison to maintain daily contact, insist on written confirmations of communication, and set up a trial period with measurable benchmarks. This approach helps ensure the warmth that's praised in some reviews does not come at the expense of safety and reliable care.
Bottom line: Allen Health And Rehabilitation is best for families prepared to partner closely in care and who value personal warmth and availability over clinical rigidity. For those who require consistently flawless oversight, rapid notification, and ironclad safety, alternatives should be prioritized. When vigilance is maintained and expectations are explicit, residents can experience meaningful, compassionate care; without robust oversight, safety concerns and credibility gaps can overshadow the positive moments. Prospective families should weigh the heartening interactions against the documented concerns and enter with a clear plan to monitor, document, and escalate as needed.
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mobile Regional (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Allen Health And Rehabilitation in Mobile, AL is an assisted living community that provides a range of amenities and care services to its residents. The community offers a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for residents who need assistance getting around, and there is a computer center for those who wish to stay connected.
Dining at the Allen Health And Rehabilitation is restaurant-style, with meals prepared and served by the staff. Special dietary restrictions are accommodated, including diabetes diets. Housekeeping services are provided to ensure the comfort and cleanliness of each resident's fully furnished living space. Residents also have access to outdoor spaces such as a garden and can enjoy the convenience of private bathrooms in their accommodations.
The community offers various opportunities for socialization and engagement with others. There is a gaming room for entertainment purposes and a small library for reading enthusiasts. Scheduled daily activities and resident-run activities provide opportunities for residents to participate in group events. Additionally, there are planned day trips for those who wish to explore the surrounding area.
Care services at Allen Health And Rehabilitation include 24-hour call systems and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medication on time, and special dietary restrictions are accommodated.
In terms of nearby amenities, there are several cafes, pharmacies, physicians, restaurants, places of worship, and hospitals within close proximity to the community. This allows residents easy access to various services they may require outside of the facility.
Overall, the Allen Health And Rehabilitation in Mobile, AL provides comprehensive care services along with an array of amenities to enhance the quality of life for its residents.
Allen Health And Rehabilitation is located at 735 South Washington Avenue, Mobile, AL 36603 in Mobile County, Alabama
Allen Health And Rehabilitation on seniors.fyi includes 5 photos including images showing landscaping, interior, building, living room, brick, architecture, tree, brick wall, and more.
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