Valley View Health And Rehabilitation in Madison, AL

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  • Interior

    A corner of a room showing dirt and smudges on the wall.

  • Decor

    A decorated dresser with framed photos and small plants on top.

  • Building

    A spacious and well-lit hallway featuring tiled flooring and a seating area.

  • Trees

    A modern building with a circular driveway and well-maintained landscaping under a partly cloudy sky.

  • Windows

    A spacious exercise room featuring wooden flooring and large windows, equipped with various exercise machines.

  • Landscaping

    Entrance of the Restore facility showcasing its welcoming sign and well-maintained surroundings.

Valley View Health And Rehabilitation in Madison, AL

Valley View Health And Rehabilitation is a nursing home community in Madison, AL.

Information last verified:

5968 Wall Triana Highway, Madison, AL 35757

For more information about senior living options: (866) 208-4318

2.8 from 124 reviews
5 stars
42
4 stars
11
3 stars
4
2 stars
8
1 stars
59

Overall Review of Valley View Health And Rehabilitation

caveat 18 reviews mention this

Staffing and call response

Residents and families describe long waits and delayed responses for help and meds.

A recurring concern is staffing and how long it can take to get assistance. Multiple reviewers describe nurse call buttons going unanswered or only being answered after a long wait, along with delayed pain medication and other care needs. Some families also describe trouble getting clear updates by phone or during discharge planning, and note that communication can require repeated follow-ups. A number of reviews contrast this with a smaller set of staff members who were caring and helpful when available, but the staffing gaps are a common theme.

caveat 7 reviews mention this

Food quality and dining fit

Food quality and meal planning drew mixed to negative feedback.

Food is mentioned often enough to stand out, with several reviewers saying the meals were unappetizing or outright poor. Others describe problems with meal fit, including concerns about diabetic diet accuracy and families saying their loved ones refused to eat. A smaller number of reviews are more positive, describing decent food or good appetite, but the overall pattern includes frustration with dining.

caveat 11 reviews mention this

Cleanliness and room condition

Many reviewers mention cleanliness problems inside rooms and common areas.

Several reviews describe rooms that were not kept clean, including dirty sheets, soiled areas, and unclean bathrooms. Some reviewers also report odors or pests, and a few describe housekeeping gaps they had to address themselves. While there are also positive comments about the facility being clean, the negative cleanliness mentions appear frequently enough to be a consistent caveat.

common 15 reviews mention this

Therapy support during rehab

Rehab therapy is frequently described as knowledgeable and effective.

Physical therapy (and related rehab therapies) is one of the most consistently discussed areas in the reviews. Many families say therapists were patient, respectful, and helped improve mobility and function, sometimes noting progress within weeks. Others criticize the amount or focus of therapy, but even those reviews often still separate therapy performance from other issues like staffing or nursing response. Overall, therapy is the strongest support theme besides care-team attitude.

common 14 reviews mention this

Nursing staff attitude and respect

Reviews frequently describe both very kind staff and staff members needing better professionalism.

Across the reviews, nursing and caregiving staff are described in sharply different ways. Many reviewers say staff members were friendly, caring, and respectful, with some naming specific staff for being helpful and communicative. At the same time, several reviews call out rudeness, unprofessional behavior, or a lack of empathy, including situations involving pain management, assistance with toileting, or responsiveness. Taken together, reviewers often praise individual caregivers while expressing concern about consistency.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 155 resident community capacity 155 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Huntsville International (8 miles away) Huntsville International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

This part of Madison, Alabama offers a convenient and diverse range of amenities for seniors looking to settle in the area. With numerous dining options such as Chick-Fil-A, Las Trojas Cantina, and Waffle House within close proximity, residents will have plenty of choices for meals. Nearby pharmacies like Star Market Pharmacy and Walgreens provide easy access to medications and healthcare needs. For entertainment, Cineplanet 15 is just a short distance away for movie enthusiasts. Additionally, there are various cafes like Starbucks and Grounded Coffee for socializing or enjoying a quiet moment. The presence of reputable physicians' offices and hospitals nearby, including Madison Hospital Emergency Department and Digestive Disease Center PC, ensures quality healthcare services are readily available. Places of worship like The Grove Baptist Church and Mt Zion Baptist Church cater to spiritual needs while parks like Shelton Park offer opportunities for outdoor recreation. The convenience of transportation options such as Huntsville International Airport provides easy access for visiting loved ones or traveling. Overall, this area provides a well-rounded living environment ideal for seniors seeking a comfortable and active lifestyle in Madison.

Restaurants

  • Chick-Fil-A (0.1 miles)
  • McDonald's (0.2 miles)
  • Sonic Drive-In (0.4 miles)
  • Las Trojas Cantina (0.4 miles)
  • Jonathan's Grille (0.5 miles)
  • Waffle House (0.6 miles)
  • I Love Sushi (1 miles)

Pharmacies

  • Star Market Pharmacy (0.2 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.1 miles)
  • Walmart Pharmacy (1.3 miles)
  • Walgreens (2.7 miles)
  • Fred's Pharmacy (2.9 miles)
  • Walgreens (3 miles)

Theaters

  • Cineplanet 15 (0.5 miles)
  • Cinemark Bridge Street And Xd (5 miles)

Cafes

  • Starbucks (0.6 miles)
  • Grounded Coffee (2.6 miles)
  • Just Love Coffee Cafe (3.7 miles)
  • Alchemy (4.9 miles)
  • Blue Plate Cafe (8.3 miles)

Physicians

  • Digestive Disease Center PC (0.8 miles)
  • Madison Hospital Vein Center (0.8 miles)
  • Madison Family Medicine (0.8 miles)
  • OBGYN Associates (1.1 miles)
  • Urgent Care for Children (1.1 miles)
  • Rainbow Family Medicine (2.1 miles)
  • Dr Sunita Puri (2.8 miles)

Hospitals

  • Madison Hospital Emergency Department (0.9 miles)
  • Madison Hospital (1 miles)
  • Madison Surgery Center (4.8 miles)
  • Brooks Home Healthcare (6.4 miles)

Places of Worship

  • The Grove Baptist Church (2.4 miles)
  • Church of Jesus Christ of Latter Day Saints (2.7 miles)
  • Mt Zion Baptist Church (2.8 miles)
  • Oakwood University Seventh Day Adventist Church (5.7 miles)

Parks

  • Shelton Park (3.2 miles)
  • Palmer Park (4.5 miles)

Transportation

  • Signature Flight Support (7.4 miles)
  • Huntsville International Airport (HSV) (7.5 miles)
  • Huntsville Airport Baggage Claim (7.5 miles)

Frequently Asked Questions

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