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Glenwood Center in Florence, AL

Glenwood Center is a nursing home community in Florence, AL.

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Glenwood Center in Florence, AL

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211 Ana Drive, Florence, AL 35630

For more information about senior living options: (866) 208-4318

3.8 from 122 reviews
5 stars
73
4 stars
13
3 stars
5
2 stars
2
1 stars
29

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of Glenwood Center

common

Staff care is a mixed picture

Residents and families describe both very caring staff and serious service failures.

Many reviewers say the nurses, CNAs, and other staff were kind, respectful, attentive, and emotionally supportive, and several specifically thank named people for communication and help. Other reviewers describe the opposite experience, including delays in answering call lights, lack of help with toileting, and staff not acting when issues came up. Across reviews, the common thread is that the day-to-day experience depends heavily on who is available and responding.

caveat

Call light response and staffing

Call light and care response timing is a recurring concern in reviews.

Several negative reviews describe long waits for help, including when family members say residents rang call lights but did not get attention for extended periods. Those same reviews also tie staffing shortages to lapses like unattended pain needs and delayed assistance. A smaller number of positive reviews mention staff being on time with call lights and coming back when they said they would, which highlights the inconsistency described by residents and families.

caveat

Food quality and diabetic meals

Food quality and diabetic meal consistency draw repeated criticism.

Some reviewers say the meals were not appetizing, arrived lukewarm or cold, or were not nutritious, and multiple mention very small portions. Several diabetics (or families of diabetics) report the wrong foods were served and say diabetic meal plans were not provided, including reports of sugar- and carb-heavy items. While other reviews say meals were fine on some days or that dietary departments improved, the diabetic-related complaints are strong and specifically tied to daily service.

  • A neatly arranged dining room with tables set for a meal, decorated with flowers and elegant lighting.
caveat

Cleanliness and building upkeep vary

Cleanliness and odor controls are called out both positively and negatively.

Some reviewers say the facility was clean, mopped, and well maintained, and a few note improvements such as reduced odors and updated building features. Others report persistent unpleasant smells, dirty floors, and rooms not being cleaned unless family asks. A range of experiences like this suggests upkeep may differ by unit or shift, rather than being consistently described in one direction.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Shoals Pediatric Group (0.1 miles)
  • Men's Wellness of North Alabama (0.1 miles)
  • Urgent Fax (0.3 miles)
  • Patient First (0.3 miles)
  • Hanger Prosthetics & Orthotics (0.6 miles)
  • Mitchell Internal Medicine Clinic PC (0.9 miles)
  • Cardiovascular Institute of the Shoals (1 miles)

Restaurants

  • Chic-fil-a (0.1 miles)
  • McDonald's (0.3 miles)
  • Sam's Sports Grill (0.3 miles)
  • Taco Bell (0.3 miles)
  • Subway (0.4 miles)
  • Chick-Fil-A (0.4 miles)
  • Cracker Barrel (0.4 miles)

Pharmacies

  • Good Neighbor Pharmacy (0.1 miles)
  • Walgreens (0.3 miles)
  • Watson Rx Solutions (0.4 miles)
  • Walmart Pharmacy (0.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Three Oaks Pharmacy (2.3 miles)
  • Good Neighbor Pharmacy (2.5 miles)

Places of Worship

  • First Free Will Baptist Church (0.2 miles)
  • Woodlawn Church of Christ (0.7 miles)
  • Eastwood Church of Christ (0.8 miles)
  • Grace House Florence (1.2 miles)
  • In Church Ministry (1.4 miles)
  • Parkway Community Church (1.6 miles)
  • Woodlawn Church of Christ (1.7 miles)

Cafes

  • Starbucks (0.5 miles)
  • Blank Comics (3 miles)
  • Rivertown Coff (3.3 miles)

Parks

  • Deibert Park (0.9 miles)
  • Martin Park (2.6 miles)
  • Wilson Park (3.2 miles)

Hospitals

  • ECM East (0.9 miles)
  • Davita Kidney Care (1.4 miles)
  • Shoals Outpatient Surgery (1.9 miles)

Transportation

  • Landing Strip (1.5 miles)
  • Enterprise Rent-A-Car (1.6 miles)

Frequently Asked Questions

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