Glenwood Center in Florence, AL
Save211 Ana Drive, Florence, AL 35630
For more information about senior living options: (844) 490-3973
Susan Mitchell provided outstanding assistance and ensured a smooth transition from hospital to the facility. Vanessa Butler's leadership ensured everything ran smoothly and efficiently. The nursing staff and CNAs delivered skilled medical care and emotional support that brought comfort to families. The cleaning and maintenance staff kept the facility clean, comfortable, and welcoming. The staff consistently demonstrated professionalism, respect, and kindness in every interaction. The therapy department is fantastic and does a great job helping residents achieve their goals. Glenwood's staff are amazing and go above and beyond for their patients. Recent management changes have improved the atmosphere, making Glenwood brighter and better organized.
The facility does not provide basic utensils or condiments, leaving meals with nothing to accompany them. The doors are locked, making residents feel confined. The meals arrive lukewarm or cold and are not visually appealing, with inadequate diabetic options. Sanitation issues are reported, including toilets that won't flush, persistent odors, dirty floors, and unsanitary bed linens after falls. Some staff are described as lazy, rude, and unprofessional, with neglect of call lights and disrespect toward residents. There is chronic understaffing, resulting in delays and insufficient attention to patients.Glenwood Center in Florence, AL, is best suited for families seeking a rehab- and long-term care-focused community where a hands-on, compassionate care team can become a "second family" for a loved one. The facility's strongest appeal is the people: CNAs, nurses, and therapists who repeatedly earn praise for kindness, accessibility, and real effort to support recovery and daily well-being. When leadership is aligned and staff are supported, the environment can feel warm, engaged, and family-centered, with administrators and department heads who are visible, responsive, and willing to go the extra mile to smooth transitions and address concerns promptly. In short, Glenwood works best when the priority is rehab progress, personalized attention, and a tight-knit care culture.
That said, a clear caveat is warranted: this community may demand alternatives for families with high, non-negotiable expectations around medical oversight, nutrition, and immaculate facilities. Several reviews flag serious gaps that surface in periods of staffing stress, including inconsistent care, lapses in housekeeping, and questions about responsiveness. Diabetic and other medically restricted diets are repeatedly called out as inadequately implemented, and basic maintenance - ranging from bathroom reliability to room cleanliness - has, at times, fallen short. For families needing near-perfect infection control, flawless daily upkeep, and rock-solid dietary programs, other options may be preferable.
The strongest positives revolve around the care team's dedication and the rehab ecosystem. Multiple accounts highlight Susan Mitchell and other frontline staff as reliable, present, and genuinely connected to residents and families. The nursing and CNA corps, when fully staffed, deliver skilled medical attention and emotional support that families repeatedly describe as comforting during difficult days. The therapy program receives frequent praise for effectiveness, with therapists and rehab nurses guiding progress and offering practical guidance to caretakers and patients alike. When these elements align, Glenwood feels like a well-run, patient-centered operation that can sustain a resident through recovery and into longer-term stability.
However, the cons carry significant weight in decision-making. Persistent concerns around staffing levels and consistency translate into perceptions of slower response times and uneven care quality. Food quality and dietary accommodation - especially for diabetics - are recurring points of frustration, with reports of inappropriate menus and small portions that undermine nutrition and rehabilitation goals. Facilities maintenance and cleanliness show a patchwork of experiences; some reviews attest to improvements under new management, while others recount odors, dirty floors, and outdated rooms. A minority of encounters describe disheartening lapses in care or professionalism, underscoring an uneven trajectory that families must evaluate carefully.
The core question becomes how the positives offset the negatives in practice. Glenwood's rehab- and care-forward strengths - dedicated CNAs, accessible nursing staff, and a therapy-focused culture - do offset some concerns when the staff is adequately staffed and the leadership is aligned with turnover in mind. The improvements in building aesthetics, cleanliness, and overall atmosphere reported by many families suggest progress is real and ongoing. Yet when care gaps widen, the same strengths cannot wholly compensate for inconsistent medical oversight, nutritional missteps, or maintenance issues. For families weighing options, this means diligence: verify current staffing levels, review recent care plans, and assess whether diabetic and other dietary needs are being met with specificity and regular monitoring.
In the practical decision flow, Glenwood Center should be a strong candidate for families who want a hands-on rehabilitation path and a facility where many staff members become trusted, familiar presences. Prospective buyers should still conduct targeted checks: current nurse practitioner coverage and availability, the robustness of the diabetic meal program, the real-time responsiveness to call lights, and the condition of patient rooms and common areas. Speaking with current residents and families about recent shifts in administration, therapy results, and housekeeping routines will illuminate whether the present climate aligns with care goals. If the impression is that leadership has stabilized and the care team remains consistently compassionate and capable, Glenwood becomes a compelling option.
Bottom line: Glenwood Center can be a strong fit for those prioritizing rehabilitative progress, personalized attention, and a caregiving culture that often feels like family. It is not the ideal choice for families seeking unimpeachable nutrition management, perfect cleanliness, and uniformly flawless staffing at all times. For many, the decision hinges on the day-to-day reality of current leadership, how reliably meals and hygiene are managed, and whether the care team can sustain a high level of compassion without lapses. If these conditions check out, Glenwood offers a practical, grounded pathway to quality elder care in Florence. If not, exploring alternatives with more consistent nutrition, housekeeping, and staffing reliability is prudent.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Glenwood Center in Florence, AL is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort, well-being, and convenience of its residents. The center provides a fully furnished living environment with cable or satellite TV and Wi-Fi/high-speed internet access for entertainment and connectivity needs.
Residents can enjoy delicious meals prepared by professional chefs in the dining room, with special dietary restrictions accommodated. Housekeeping services are provided to maintain cleanliness and orderliness in each resident's living space. The center also features a beautiful garden and outdoor space where residents can relax, socialize, or engage in recreational activities.
To ensure the safety and assistance of its residents at all times, the Glenwood Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of prescribed medications. The center coordinates with health care providers for seamless medical care coordination and provides transportation arrangements for medical appointments.
Residents' mental wellness is prioritized through a dedicated mental wellness program that promotes engagement, socialization, and cognitive stimulation. Additionally, three nearby parks provide opportunities for residents to explore nature and engage in outdoor activities.
The Glenwood Center is conveniently located near various essential amenities including three cafes, 16 pharmacies, 25 physicians' offices, 31 restaurants, two transportation options, 17 places of worship, and three hospitals. Scheduled daily activities further enhance the quality of life for residents by providing engaging opportunities for socialization and personal enrichment.
Overall, the Glenwood Center offers a warm and supportive environment where residents can age gracefully while receiving personalized care in a comfortable setting.
Glenwood Center offers Studio apartments.
Glenwood Center is located at 211 Ana Drive, Florence, AL 35630 in Lauderdale County, Alabama
Glenwood Center on seniors.fyi includes 5 photos including images showing decor, bedroom, interior, lighting, dining, chandelier, living room, healthcare, and more.
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