Florence Nursing And Rehabilitation Center in Florence, AL
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Information last verified:
2107 Cloyd Boulevard, Florence, AL 35630
For more information about senior living options: (844) 490-3973
The staff is great and the campus is beautiful. The facility is great, and residents enjoy the suites and rehab. The staff genuinely cares about the well-being of every resident. The administrator and director of nursing are great leaders who set excellent examples for every department head. The workers provide great service. The staff is amazing, and the facility is very clean and orderly. The nursing facility is very nice, with professional and courteous staff. This facility has a wonderful rehab department; the nurses and doctor are kind, professional, and caring. It is a great place for physical therapy. The dedicated team provided personalized care and tailored treatment plans; the programs, including counseling and therapy, were effective. The customer service is great and highly recommended. The PT staff was amazing, with compassionate care from the therapy team and nursing staff.
They describe the facility as a nightmare, alleging care failures such as missed medical appointments, life-saving medications not given, and refusals to provide information about home care. Rooms are not clean, especially bathrooms, and the administration is described as lying and unprofessional. The business office staff are rude and uninformative, with reports that a supervisor named Sue screams and threatens. The place is dangerous and understaffed, with slow responses to call buttons, poor room conditions, and inadequate medication management. The administration is not trustworthy and is accused of lying, with services billed to residents’ personal funds. Care for residents, especially those with Alzheimer's, is described as neglectful, including being left in clothes for days and lacking help with eating, sometimes leading to dehydration or sepsis. Personal belongings were reportedly stolen from residents.Florence Nursing and Rehabilitation Center is best suited for families pursuing a recovery-focused path for a loved one, especially after surgery, stroke, or a serious injury where aggressive rehabilitation and daily skilled nursing attention are essential. The strongest argument centers on the rehabilitation teams, physical therapy, occupational therapy, and speech therapy, who consistently drive goal-oriented programs and observable progress. Front-line nursing staff are frequently described as compassionate, accessible, and professional, and multiple residents and families highlight therapists who push for meaningful gains rather than routine, rote care. For residents who thrive on a structured therapy schedule, clear milestones, and steady, hands-on professional attention, Florence delivers tangible value. The setting also earns credibility for cleanliness and comfort in many wings, with frequent praise for pleasant rooms and engaging activities. Taken together, the facility’s practical strength lies in rehab-centric care and the day-to-day attentiveness of the nursing team.
Those considering alternatives should note that Florence is not the safest fit for every scenario. Residents who require constant, high-level medical oversight, reliable medication administration without error, or meticulous discharge planning may find the administrative gaps too risky. Numerous accounts recount medication errors, forgotten pills, and disjointed transitions back into home care, alongside reports of billing confusion and unhelpful or confrontational office staff. A pattern emerges suggesting that even when direct care on the floor is solid, the back-end management and discharge processes can undermine the overall experience. For families managing complex medical regimens, cognitive impairments, or a need for proactive, predictable communication, an option with stronger governance and more transparent care coordination could be a wiser choice.
Yet the positive care threads are real and repeatedly visible. The facility maintains a reputation for a dedicated, patient-focused nursing and therapy staff who strive to put the resident first. Rehab departments receive consistent praise for effectiveness, and several accounts recount success stories in wound care, mobility improvement, and speech therapy. Cleanliness and a generally welcoming environment further reinforce the appeal for families seeking a hospitable setting during recovery. When frontline staff demonstrate coordinated planning, patience, and accessible responses to questions, the experience becomes markedly more reassuring. The practical implication is that Florence’s core strength, hands-on care by skilled therapy and nursing teams, can deliver significant recovery gains even when organizational flaws surface elsewhere.
However, the list of drawbacks is substantial enough to demand serious scrutiny. Administration faces some of the harshest critique, with several reviews labeling leadership as untrustworthy or slow to respond, and the business office described as rude or unhelpful. Reports of missing personal belongings, inconsistent room cleanliness during shifts, and uneven medication handling underscore a genuine safety and reliability risk. Discharge planning is often portrayed as fragmented, leaving families with unclear timelines and expectations about next steps. On the safety spectrum, anecdotes of slow assistance in emergencies, long waits for call-button responses, and even threatening feelings from staff reveal a vulnerability that cannot be ignored. Taken together, these factors can erode trust and complicate recovery if not actively mitigated by ongoing oversight and clear, enforceable expectations.
To navigate Florence effectively, prospective families should enter with a structured approach and insist on concrete assurances. Arrange conversations with the director of nursing and the social services lead to map a detailed discharge plan, explicit medication management protocols, and a defined aftercare pathway with outside agencies. Request current resident care plans, daily therapy schedules, and a measurable system for documenting call-button responses, document expected response times and accountability. Probe the business office about billing practices, handling of personal funds, and the process for providing receipts; push for written policies and transparent timelines for any anticipated charges. Visit routines and housekeeping practices to verify cleanliness, particularly in bathrooms, and consider room-by-room inspections to gauge overall comfort. Talk to current residents or families about consistency of care and the reliability of communications across shifts; their firsthand perspectives can illuminate day-to-day realities beyond the glossy brochures.
In the final assessment, Florence Nursing and Rehabilitation Center offers a compelling rehabilitation backbone and generally compassionate bedside care, set against a backdrop of administrative fragility. For families prioritizing meaningful progress in therapy and steady nursing attention, it remains a viable option worth pursuing, provided there is active oversight and a clear, enforceable plan to address the administrative gaps. By contrast, for those whose primary concerns are airtight medication safety, meticulous discharge planning, and consistently courteous business interactions, exploring alternatives with stronger governance and more predictable workflows is prudent. The decision should hinge on the ability to establish reliable oversight, a transparent care plan, and a proactive communication routine with staff. When those elements can be secured, Florence can be a solid partner in the recovery journey; if not, it is wise to look elsewhere to avoid risk and ensure a smoother path to regain independence.
147 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Florence Nursing And Rehabilitation Center in Florence, AL offers a comprehensive range of amenities and care services to meet the needs of seniors in a comfortable and welcoming environment. Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV, and community-operated transportation for outings and appointments. The center also provides a computer center, dining room with restaurant-style meals, fitness room, gaming room, small library, and outdoor space including a garden. Housekeeping services ensure that residents have a clean and tidy living space.
Residents at Florence Nursing And Rehabilitation Center can benefit from move-in coordination services to make transitioning to the community seamless. Private bathrooms add to the comfort and convenience. Telephone access is available for communication with loved ones. The center also provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
To promote overall well-being, Florence Nursing And Rehabilitation Center offers a wellness center equipped with various amenities. Wi-Fi/high-speed internet is also available for residents to stay connected with family and friends or engage in online activities.
In terms of care services, the center has a 24-hour call system and 24-hour supervision to ensure the safety and security of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to help residents stay on track with their medications. The center also offers specialized meal preparation based on dietary restrictions such as diabetes diets or special dietary needs.
Residents can look forward to engaging in various activities facilitated by the center's staff. These may include fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests and preferences.
Located in Florence, AL, this assisted living community boasts convenient access to amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options,and places of worship. Additionally,the presence of nearby hospitals adds an extra layer of reassurance for residents who may require medical attention.
Overall, Florence Nursing And Rehabilitation Center provides a comprehensive and caring environment for seniors seeking assisted living services in the Florence, AL area.
Florence Nursing And Rehabilitation Center is located at 2107 Cloyd Boulevard, Florence, AL 35630 in Lauderdale County, Alabama
Florence Nursing And Rehabilitation Center on seniors.fyi includes 4 photos including images showing building, bedroom, windows, natural light, grass, trees, parking, exterior, and more.
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