Eastview Rehab & Healthcare Center

Pros

• The staff from administration down have been wonderful to him and his family.
• They have treated him very well.
• The reviewer recommends the facility 100%.
• The customer service was good.
• The service is great.
• The drinks were awesome, the service was great, and the environment was lovely.
• They love coming to this place, and the event coordinator was very sweet in helping plan an event.
• The staff are good and the facility is clean.

Cons

• The facility is described as a joke and a terrible place.
• A nurse named Albright is described as horrific, lying, and supported by an administration that defends her.
• A reviewer reports a family of rats living in the closet.
• A nephew was neglected while in care at the facility.
• The staff are described as lazy and not very helpful.
• There was an incident where a resident fell and staff did not call paramedics.
• The facility is said to be outdated and poorly maintained.
• Belongings and clothes were lost, with suspicions that a staff member stole them.
• The premises smelled bad when entering the facility.
• Residents are tracked with bracelets to prevent leaving, viewed as restrictive.
• The reviewer urges others to help their loved ones leave, calling the place dangerous.
• Management is described as needing better oversight and more motivated staff.

Review

A wide spectrum of experiences unfolds in the set of reviews about this nursing and rehab facility. On one end, there are heartfelt endorsements from people who feel their loved ones are thriving under attentive care, while on the other end there are deeply troubling accounts of neglect, mismanagement, and outright mistrust. The contrast is stark enough that a single place is described as both "wonderful" by some and "a joke" or "horrific" by others, underscoring how personal and variable such experiences can be.

Several reviewers share strongly positive memories, especially when it comes to family members with serious needs. One reviewer notes that their father-in-law suffers from Alzheimer's and a traumatic brain injury and has been placed there four weeks ago, praising how they have been treated "so very well." The administration and staff receive repeated commendations: they are described as "wonderful," "very professional," and "clean," with many family members feeling that their loved ones are being taken care of with genuine attention. In particular, phrases like "the staff from the administration on down have been nothing but wonderful to him and us" recur, signaling a sense of trust and relief in the care they're receiving. A number of reviewers also highlight tangible positives such as good customer service and a generally positive environment, with some mentioning "great facility" and "lovely environment," and even praise for specific staff members and a general sense that the place can be a solid choice for families evaluating options.

Yet the praise is interwoven with strong cautions and negative experiences. Several reviewers recount distressing scenes or concerns that counterbalance the praise. One reviewer describes a nurse named Albright in stark terms - "a horrific" figure who lies and whose actions are supported by a dismissive administration. This individual account highlights a perception that staff behavior and managerial responses can be inconsistent, leaving some families feeling betrayed or unable to trust what they are being told. The presence of such a figure, in the reviewer's view, contributes to a broader sense that not all staff or leaders behave ethically or transparently.

Other reviews focus on problematic events and ongoing concerns rather than isolated incidents. A recurring theme is that the facility can smell unpleasantly or feel unwelcoming at times, with one reviewer recounting walking in to see a friend "who got sent there" and noting a bracelet that supposedly tracks a resident if they attempt to leave. The reviewer's frustration is palpable: the person described could perform many activities independently yet remains confined, leading to calls for the resident to be allowed to go home if appropriate medical needs are not compelling enough to justify continued hospitalization. This is paired with observations that, while the place is a medical rehab center, there are moments when resident autonomy and comfort seem compromised.

Several reviews skew negative in their evaluation of care quality and communication. One reviewer describes a relative as being "acted nicely but not cared for properly," while another claims staff are "lazy and not much help" from a vendor's perspective, implying that even external workers perceive gaps in attention or efficiency. The theme here is not merely dissatisfaction but a sense that the facility's internal culture - communication, attentiveness, and responsiveness - needs substantial improvement. Another reviewer emphasizes the difficulty of accepting the care landscape, noting that despite some elements of professionalism and cleanliness, it remains vulnerable to lapses in care, safety, and responsiveness.

The negative pattern continues with accusations of neglect and even harm. A particularly alarming review accuses staff of letting a sister fall and of taking her pain medication without calling paramedics, a charge that, if accurate, points to a potential safety crisis. Separate accounts describe poor handling of personal belongings and clothing: one family claims they lost a whole wardrobe of clothes and suspects theft, paired with complaints that their loved one was kept in a gown and cared for in a passive or minimal way for much of the day. These stories contribute to an overarching perception among some reviewers that, despite moments of kindness and professionalism, there is a vulnerability to mismanagement, surveillance-like restrictions, and a lack of accountability that can seriously erode trust.

In the end, the collection presents a mosaic of experiences that is not easily reconciled. Some families insist that the facility is a beacon of care and reliability, praising the staff's dedication, the cleanliness, and the compassionate treatment of ailing relatives. Others insist that the same place has produced neglect, poor handling of medications and emergencies, theft of belongings, and insufficient communication. One reviewer captures the turmoil succinctly: choosing a place for a loved one is never easy, and for some the decision to place a relative there comes with a hopeful endorsement, while for others it is a decision shadowed by fear, disappointment, and a sense that improvements are desperately needed. The overall impression is that the quality of care and the experience of living there vary dramatically by individual circumstances, by staff behavior, and by how well management aligns its promises with daily practice.

This area of Birmingham, Alabama offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple places of worship nearby, such as the East Lake United Methodist Church and Levite Jewish Community Center, residents have easy access to spiritual support. The proximity to parks like East Lake and Avondale Park provides opportunities for outdoor recreation and relaxation. Additionally, there are numerous pharmacies, restaurants, cafes, physicians' offices, and hospitals in the vicinity, ensuring easy access to healthcare services and daily necessities. The transportation options, including the Birmingham-Shuttlesworth International Airport and various dining choices like Chick-Fil-A and Starbucks offer convenience for seniors looking for a vibrant community with essential amenities close by.

Places of Worship

• East Lake United Methodist Church (0.3 miles)
• South Roebuck Baptist Church (2 miles)
• McElwain Baptist Church (2.9 miles)
• Levite Jewish Community Center (3.8 miles)
• The Worship Center Christian Church Huffman-Derby Campus (4.3 miles)
• Church of the Highlands (4.8 miles)
• Canterbury United Methodist Church (5.3 miles)

Parks

• East Lake (0.9 miles)
• Beacon Park (2.6 miles)
• Avondale Park (3.8 miles)
• Rotary Trail (5.7 miles)
• Railroad Park (6.1 miles)

Pharmacies

• Mills Discount Pharmacy (1.3 miles)
• Guardian Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Winn-Dixie (2.7 miles)

Transportation

• Runway (1.8 miles)
• Birmingham-Shuttlesworth International Airport (BHM) (1.8 miles)
• Concourse C (1.8 miles)

Restaurants

• McDonald's (1.9 miles)
• Chick-Fil-A (2.2 miles)
• Zaxby's (2.4 miles)
• Milos - Eastwood (2.4 miles)
• Burger King (2.5 miles)
• The Filling Station (2.6 miles)
• Subway (2.7 miles)

Cafes

• Starbucks (2.2 miles)
• The Red Cat (4.9 miles)
• Continental Bakery (5.6 miles)
• The Essential (5.7 miles)
• Starbucks (5.8 miles)
• Revelator Coffee Company (5.8 miles)

Physicians

• Ginsburg Dermatology Center-Montclair (3 miles)
• Alabama Psychiatric Services PC (3 miles)
• Pediatrics East (3.1 miles)
• Advanced Internal Medicine (3.2 miles)
• Sleep Disorders Center of Alabama (3.5 miles)
• Miles & Schmitt MD PC (4 miles)
• Baptist Health System (4.6 miles)

Hospitals

• Saint Vincents East Saint Vincents Health System (4 miles)
• Ascension St Vincent's East Endocrinology (4 miles)
• Ascension St Vincent’s Birmingham (5.2 miles)
• UAB Spain-Wallace Building (5.8 miles)
• UAB Hospital (5.9 miles)
• Women & Infants Center (6 miles)
• Callahan Eye Foundation Hospital (6 miles)