Self Health Care & Rehab Center

Pros

• The facility is visually appealing and well-maintained, providing a comfortable environment for residents.
• The staff at Self Health Care & Rehab Center are described as friendly, accommodating, and attentive to the needs of the patients.
• Residents have access to private rooms that are spacious and personalized with family furniture, enhancing their comfort.
• Caregivers show genuine compassion and provide excellent personal care, making residents feel valued and supported.
• The activities director ensures that residents are engaged and included in various enjoyable activities, contributing to a vibrant community atmosphere.
• Family members express satisfaction with the overall care received by their loved ones and appreciate the emotional support offered by the staff.
• Mr. Self is frequently present at the facility, demonstrating his commitment to ensuring high-quality care for residents.
• Many families report positive experiences during special occasions, highlighting the staff's willingness to assist and participate in celebrations.

Cons

• The administration and social work side of Self Health Care & Rehab Center are described as awful and useless, with inadequate support for navigating the Medicaid process.
• The facility failed to provide proper bathing care for the grandmother during her 18-day stay, which is concerning given her difficulty with bathing.
• The staff coerced the family into hiring a specific attorney for Medicaid applications, creating a sense of distrust and confusion about the process.
• There was an unexpected early discharge of the grandmother without assistance in transportation to the new facility, which was seen as unhelpful and frustrating.
• The dietary department struggled to accommodate specific dietary needs, leading to refusals of food by residents due to uncertainty about ingredients.
• One reviewer noted an unpleasant smell in the facility that they felt was common among nursing homes but still found it off-putting.
• Despite some positive experiences with staff interactions, there were concerns regarding ineffective communication between administration and families regarding care processes.

Review

The experiences shared by family members regarding Self Health Care & Rehab Center paint a complex picture of the facility. While there are commendations for the quality of care provided, particularly in terms of nursing staff and patient amenities, significant concerns have been raised about the administrative and social work aspects of the facility.

Many reviewers expressed satisfaction with the physical environment of Self Health Care & Rehab Center. The facility is described as visually appealing, featuring separate buildings that house both the rehabilitation center and nursing home. The private rooms available for residents are spacious and well-equipped, allowing families to personalize them with their own furniture. Such comforts contribute to creating a homely atmosphere for patients like my grandmother, who not only enjoyed her larger living space but also benefited from having dedicated nursing staff who were reported to be attentive and caring.

However, this positive experience was marred by frustrations concerning the administration's handling of Medicaid applications. One reviewer detailed an alarming situation where they felt coerced into hiring a recommended attorney to navigate the process instead of receiving proper support from facility social workers. They noted that other nursing homes typically assist families in applying for Medicaid while accepting patients with pending applications; however, this did not appear to be Self's practice. This lack of guidance led to confusion and concern about potential out-of-pocket expenses should Medicaid not be approved swiftly. Ultimately, this resulted in a search for alternative facilities offering more thorough assistance with Medicaid navigation.

While some families had troubling encounters with the administration regarding Medicaid, many praised the compassionate care received by their loved ones from nursing staff. Reviewers praised individual nurses for their attentiveness and ability to connect with residents emotionally. Family members recounted how nurses would go above and beyond—comforting patients during tough times and even participating in activities alongside them. One review highlighted an exceptional activities director who ensured every resident felt included, organizing enjoyable events such as themed music performances that resonated with residents' personal interests.

Despite these positive caregiving experiences, food service emerged as another area requiring improvement at Self Health Care & Rehab Center. Several reviews mentioned issues surrounding dietary restrictions; specific narratives revealed difficulties in accommodating unique meal requirements—especially concerning no-salt/no-sugar diets mandated by healthcare professionals. Families reported frustrated interactions with dietary staff who struggled to provide clear information about menu items' ingredients, leading some residents to refuse meals entirely due to trust issues regarding what was being served.

Additionally, all reviewers seemed aware of common odors associated with healthcare facilities—an inevitable reality often attributed to cleaning products or medication use—but acknowledged that these scents were typical within similar environments across various nursing homes visited during their search for suitable care facilities. The feedback indicated a collective understanding among families that scent could not entirely dictate their overall impressions based on compassion-driven care experiences faced in various settings.

Ultimately, while reviewers appreciated many aspects surrounding patient care offered at Self Health Care & Rehab Center—from attentive nurses facilitating meaningful interactions with residents through recreational programming—they consistently called attention to systemic failures pertaining to the administrative processes crucially tied into securing services like Medicaid coverage effectively. As families navigate complex terrain involving eldercare solutions amidst evolving health landscapes marked by rapidly changing regulations around financial assistance programs (like Medicaid), it becomes increasingly essential for these institutions themselves—to prioritize transparency in communication practices while ensuring families receive appropriate guidance when confronting multifaceted challenges inherent within these systems.

Restaurants

• McDonald's (0.7 miles)
• Arby's (0.7 miles)
• Sonic Drive-In (0.9 miles)
• Zaxby's (1.3 miles)
• Huddle House (1.5 miles)
• Subway (1.7 miles)
• McDonald's (3.2 miles)

Physicians

• Medical West Hueytown Health Center (1 miles)
• Medical West Bessemer Health Center (4.5 miles)
• Orthosports Associates (5.8 miles)
• Surgery South (6 miles)
• Alabama Digestive Diseases (6 miles)
• Medical West Ob Gyn (6 miles)
• Morgan Pediatrics (6.5 miles)

Pharmacies

• Walgreens (4.1 miles)
• Jj Pharmacy (4.6 miles)
• CVS Pharmacy (4.6 miles)
• Hometown Pharmacy Services LLC (4.8 miles)
• Heavenly Care Pharmacy (4.8 miles)
• Eastern Valley Drugs (7.1 miles)
• Hospira (7.8 miles)

Places of Worship

• Victory Through Faith Church (4.6 miles)
• Union Hill Baptist Church (5.3 miles)
• True Worship Missionary Baptist Church (6.9 miles)
• The Church At Ross Bridge (7.5 miles)
• United Methodist Center (8.7 miles)
• Dawson Family of Faith (10.7 miles)
• All Saints Episcopal Church (10.8 miles)

Hospitals

• Medical West Surgical Services (6 miles)
• Home Med (6 miles)
• Medical West, Information (6 miles)
• Community Health Systems (7.8 miles)
• Baptist Medical Center (8.5 miles)
• Benjamin Russell Hospital for Children (11.2 miles)
• Women & Infants Center (11.2 miles)

Parks

• Ensley Park (6.2 miles)
• Oxmoor Park (7.5 miles)
• Lakeshore Running Trail (10.5 miles)
• Railroad Park (11 miles)
• Rotary Trail (11.4 miles)

Cafes

• Starbucks (9.6 miles)
• Starbucks (10.6 miles)
• Revelator Coffee Company (11.2 miles)
• Starbucks (11.3 miles)
• Starbucks (11.4 miles)
• The Essential (11.4 miles)

Theaters

• AMC DINE-IN Vestavia Hills 1 (11.5 miles)