Golden LivingCenter - Arab

Pros

• Diversicare of Arab is a hidden gem that takes excellent care of its patients and residents.
• The staff are caring, friendly, and genuinely dedicated to those they serve, making residents feel like family.
• Therapists provide individualized interventions to help residents succeed at any level of care.
• The center has a warm, welcoming environment, and the team goes out of their way to make visitors feel at home.
• The nursing care is attentive, and the physician is easily reachable by phone when needed.
• The kitchen and dietary staff are amazing, delivering great meals and dedicated service.
• The facility is very clean, and residents are treated with love and respect.
• Families feel welcome and are treated with kindness and care.
• Brittany Vaughan is described as an angel who provides kind, sweet, and gentle care.
• The staff work as a great team to ensure residents receive the care they need.
• Diversicare of Arab is a wonderful place with a true sense of family and supportive, caring staff.
• Reviewers note that residents are treated like family and well cared for at the facility.

Cons

• This place sux..rude.. uninformed... unprofessional...poorly managed..
• Was very dirty.
• Some of the nurses were great some the worst ever.
• Some employees there thinks they can get by with threatening and intimidating residents at the apartment complex next door to that facility and it gives this facility a bad impression to others throughout the community.

Review

Diversicare of Arab emerges from these experiences as a place that many families feel is more like home than a typical care facility. Across the board, reviewers describe a strong sense of warmth, with people saying they've been treated "like family" and that the atmosphere is consistently welcoming and cheerful. One reviewer notes a remarkable transformation in a loved one, specifically describing how their mom has become happier, more active, and smiling again, thanks to the care she receives. The accessibility of the staff is repeatedly highlighted, with several accounts stressing that team members are "always reachable" when families need to connect or ask questions. In short, the core sentiment is that this is a facility where compassion and connection are tangible daily experiences.

Therapy, activity, and individualized care are central themes for many reviewers. The Arab location is praised for its therapists, who are described as providing high levels of individualized interventions to ensure success regardless of the resident's level of need. Family members appreciate the hands-on involvement of staff in supporting rehabilitation and daily living goals, with particular appreciation for the way the team collaborates to help residents maintain independence and dignity. Beyond the clinical aspects, there is a sense that staff across departments - nursing, therapy, and activities - work together harmoniously to create an environment that is not only safe but also engaging and personalized. The presence of volunteers and religious/community activities - such as churches visiting, singing, and arts and crafts - also reinforces the feeling of a thriving, resident-centered community.

Caregiving at Diversicare of Arab is portrayed as genuinely attentive and consistently kind. Several reviews emphasize the importance of a clean, welcoming space where family members feel comfortable visiting and where residents are treated with respect and genuine affection. Personal stories highlight the impact of accessible doctors and the ease with which families can contact caregivers when they have concerns. The sense of family extends to the culture among staff and residents, with many reviewers expressing confidence that their loved ones are cherished. One account notes that the facility is a place where the staff's love for residents is "in the air," and another describes the setting as a place that makes families feel welcome and supported during what can be a stressful time.

Staff dedication is repeatedly celebrated, with particular names and roles singled out for praise. Several reviews call out the leadership and administrative teams as standout, noting that the DNS and Administrator are exemplary and "the best" they have seen. Brittany Vaughan is repeatedly mentioned as an angelic presence, described with attributes like kindness, sweetness, and gentleness, and many reviewers extend gratitude to the broader rehab and memory care teams for their thoughtful, patient care. There is also a strong sense of community pride among staff, with statements about being blessed to work at Diversicare of Arab and to serve the local community. The impression left by these testimonials is that many staff members genuinely align with the mission of providing compassionate, high-quality care and creating a supportive work environment that translates into better resident experiences.

Family members who have had multiple loved ones cared for at the facility share consistently positive observations about the kitchen, dietary staff, and overall nutrition. One reviewer notes their mom is the dietary manager, praising the kitchen and its team for delivering excellent service. The positive emphasis on food quality, along with compassionate, responsive nursing and therapy staff, contributes to the overall sense that Diversicare of Arab is a place that takes seriously the nutritional and emotional needs of residents. The appreciation extends to specific staff members across shifts, from administrators to memory care aides to rehabilitation staff, underscoring the broad, cross-disciplinary commitment to a high standard of care.

As with any community, however, there are also clear expressions of serious concern from some individuals. A subset of reviews describes troubling experiences, including overwhelming dissatisfaction with cleanliness and maintenance, and even explicit negative judgments about the facility's overall management. One reviewer describes the facility as dirty and notes an extended period of limited personal care, such as only receiving a couple of showers during a stayed timeframe. Other accounts recount being placed in challenging living arrangements, such as sharing a bathroom with multiple people, and express a belief that the experience was far from acceptable. A few statements convey intense frustration with the quality of care and the perceived attitude of some staff, with one person describing the place as "sux" and another noting that some nurses were excellent while others were among the worst they had encountered. These voices remind us that, while many find real value and comfort in Diversicare of Arab, there are legitimate concerns about consistency and quality control that can mar an otherwise positive reputation.

There are also more troubling notes about interactions with staff and the surrounding environment. A couple of reviews reference threats or intimidation by some employees toward residents, and one account connects such behavior to neighboring facilities, suggesting that this behavior reflected poorly on the overall impression of the area. Taken together, these criticisms point to real, actionable issues - particularly around safety, professionalism, and the handling of resident concerns - that require attention and ongoing improvement. They serve as a reminder that even in overwhelmingly positive communities, vigilance and accountability are essential to ensure every resident's dignity and safety are preserved.

In sum, Diversicare of Arab emerges as a facility with a deeply felt sense of community and care for many residents and their families. The majority of voices celebrate a warm, family-like atmosphere, accessible and attentive staff, strong leadership, and a commitment to individualized therapy and engaging activities. The strongest praise centers on compassion, continuity of care, and the sense that the staff truly loves the people they serve. Yet there are clear, specific warnings from other guests about cleanliness, consistency in care, and certain negative conduct among some staff, which cannot be ignored. The overall message is nuanced: for many families, Diversicare of Arab is a place where their loved ones receive the kind of heartfelt care they hope for, but there is a critical need for ongoing quality assurance, improved cleanliness, and reinforced professional standards to ensure that every resident experiences the best possible care every day.

Places of Worship

• Church of God Arab Pastorium (0.1 miles)
• Southern Baptist Convention (0.8 miles)
• Blessings In A Backpack For Arab Elementary School (1.6 miles)
• New Covenant Baptist Church (2.3 miles)
• Old Brashier's Chapel United Methodist Church (2.9 miles)
• Joppa Church of God (3.1 miles)
• Corinth Baptist Church (4.4 miles)

Pharmacies

• Latham's Pharmacy (0.3 miles)
• Parkway Pharmacy (1 miles)
• Jones Discount Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Laysan Bio (2.8 miles)
• Bishops Scant City Pharmacy & Gifts (5.1 miles)
• Sorter's Pharmacy (5.2 miles)

Transportation

• U-Haul Neighborhood Dealer (1.1 miles)
• U-Haul (1.3 miles)
• U-Haul Neighborhood Dealer (7.1 miles)
• U-Haul (11.7 miles)
• Alamo (12.2 miles)

Restaurants

• McDonald's (1.1 miles)
• Xroads Bar (3.2 miles)
• Parkside Catfish Restaurant (6.4 miles)
• Jaxson Station (10.1 miles)
• Wintzell's Oyster House (10.1 miles)
• Aqua Restaurant (10.3 miles)
• Cabo Mexican Restaurant (10.3 miles)

Physicians

• Dr John Crider (1.8 miles)
• Freeman F Michael DR & Assoc Optometrists (1.8 miles)
• Arab Family Practice (2.2 miles)
• Marshall County Pediatrics (5.3 miles)
• David Clayton Billue (5.3 miles)
• Gregory E Carter MD (5.3 miles)
• Dr Winter B Wilson DO (5.3 miles)

Cafes

• Copper Penny Cafe (3.4 miles)

Parks

• Guntersville State Park (7.7 miles)
• Tom Jackson Park (10.5 miles)
• Marshall County Park 1 (12.9 miles)

Hospitals

• Medical Center Home Health (10.4 miles)
• Health In Hand (12.4 miles)