Marshall Manor Nursing Home

Pros

• The staff at Marshall Manor provided excellent and loving care to the writer's father-in-law, going above and beyond to meet his needs.
• The therapists at Marshall Manor were highly praised for their skills and effectiveness in helping residents during rehab.
• The atmosphere of Marshall Manor was described as friendly, clean, and quiet, contributing to a positive experience for residents.
• The writer expressed satisfaction with the overall care received by their mother during her rehabilitation at the facility.
• The staff's efforts to engage with residents, such as retrieving homemade soup for those with low appetites, were appreciated and highlighted as a compassionate gesture.

Cons

• The reviewer advises avoiding Marshall Manor due to their poor food quality and unidentifiable meals.
• There was a significant delay in assistance for the grandmother, with one instance taking an hour before help arrived.
• The staff provided misleading information about the grandmother's mobility to her cancer care center, claiming she was "very mobile" when she was actually bed bound.
• The reviewer regrets that their grandmother had to spend her final weeks in what they describe as a horrible facility.
• Another reviewer expresses concern about their mother’s decline in health and abilities since being admitted, stating she is now unable to walk or feed herself.
• They experienced difficulty in reaching the director of nursing, feeling ignored and not receiving call returns.

Review

Marshall Manor is a rehabilitation facility that has drawn a varied response from families of patients who have received care there. Some families rave about the quality of care and the dedication exhibited by the staff, while others express deep concern and disappointment regarding their loved ones’ experiences.

On one hand, several reviewers share heartwarming testimonials about the compassionate and attentive nature of Marshall Manor’s staff. For instance, one family member reported that their mother received exceptional rehabilitation services, finding both the atmosphere friendly and the facility clean. They praised the staff for making her time there enjoyable, recommending Marshall Manor to anyone seeking similar services. Another reviewer narrated how their father-in-law was treated with kindness during his stay; despite initially having no appetite, nurses and certified nursing assistants (CNAs) went above and beyond to cater to his needs. One nurse even took it upon herself to procure homemade vegetable soup from a local restaurant when he was struggling to eat—a gesture that speaks volumes about the level of care provided at the facility.

In addition to personal attentiveness, another family member highlighted the effectiveness of physical therapists at Marshall Manor. Their mother benefited from skilled therapy that helped her regain strength after an illness. While they noted that room sizes were compact, they emphasized satisfaction with overall staff engagement and support throughout her rehabilitation journey.

However, contrary reviews paint a troubling picture of patient care within Marshall Manor’s walls. A family member expressed severe dissatisfaction after admitting their grandmother for rehabilitation only for them to discover she had advanced lung cancer affecting her bones shortly thereafter. Beyond medical neglect in recognizing her serious condition, they slammed the quality of food served as subpar and often unidentifiable—critical factors given a bed-bound resident's reliance on facility provisions for nourishment. They recounted distressing incidents where their grandmother had to wait over an hour for assistance after using her call button for help with basic bathroom needs. The situation escalated when coordination efforts for transportation led to resistance from management; frustrations reached such extremes that intervention from an ombudsman became necessary before any action was taken regarding transport arrangements.

Another harrowing experience detailed in these reviews involved a mother whose overall health appeared to decline dramatically within months at Marshall Manor. Initially independent and capable of performing daily tasks like walking and feeding herself, she reportedly regressed into a state where she could neither walk nor feed herself due to medication changes made by staff without clear communication or oversight. Her family’s attempts to reach out to nursing leadership met with silence or evasion, leaving them feeling helpless in advocating for their loved one’s needs.

The contrasting experiences reported by families provide prospective patients’ relatives with crucial insights into Marshall Manor’s operations surrounding patient care—both commendable aspects involving dedicated staff members doing their best alongside disturbing narratives highlighting significant failings in attention, communication foibles leading to neglectful situations so dire they warrant systemic intervention measures like enlisting outside authorities.

Collectively speaking, these testimonials underscore essential themes revolving around high-quality compassionate care vs. systemic negligence amid other operational challenges faced by some nursing homes today; thus emphasizing why thorough research remains vital when selecting facilities tasked with caring for vulnerable populations within society—especially those grappling with debilitating conditions or nearing end-of-life stages requiring utmost empathy paired alongside professional skillsets often hard-pressed amidst overwhelming demands such locations confront daily on behalf of both patients themselves as well as concerned families involved who seek reassurance through every stage endured throughout this difficult journey toward recovery or passage onward peacefully amidst myriad uncertainties inherent along life’s path wrapped within healthcare settings intertwined intricately both physically emotionally spiritually enriching lives shared together however challenging circumstances confront along too delicate journeys requiring unwavering steadfast commitment no matter what unfolds unfolding towards futures unknown poignantly intertwining human connections forged through adversity witnessed actively together striving tirelessly amidst profound vulnerability seeking clearly defined outcomes representing best interests ultimately empowering dignity restoring hope wherever possible even facing insurmountable odds relying heavily upon kindred spirits united resolutely navigating complexities inherent systems existing therein flourishing collectively shaping narratives woven intricately amongst diverse threads weaving tales shared forging bonds lasting eternally regardless routes taken traveling paths oftentimes fraught uncertainty.

Restaurants

• Crawmama's (0.2 miles)
• Jaxson Station (0.2 miles)
• Wintzell's Oyster House (0.4 miles)
• Top O' The River (0.9 miles)
• Lake House Restaurant (1 miles)
• Aqua Restaurant (1.3 miles)
• Julia’s Mexican Restaurant (1.4 miles)

Places of Worship

• Southern Baptist Convention (1.1 miles)
• Guntersville Congregation Of Jehovahs Witnesses (1.2 miles)
• First Baptist Church of Guntersville (2.5 miles)
• Guntersville Church of Christ (2.7 miles)
• Golden Rule Preschool (3.4 miles)
• Creek Path Baptist Church (3.4 miles)
• Southern Baptist Convention (3.6 miles)

Physicians

• Dermatology of North Alabama (1.4 miles)
• Lakeside Clinic (1.4 miles)
• Lakeshore Family Practice (1.5 miles)
• Lake Side Dr Office (1.5 miles)
• Mary Frances Holley (1.5 miles)
• Marshall Surgical Clinic (1.5 miles)
• Laser Nail Therapy - Largest Toenail Fungus Treatment Center (1.8 miles)

Hospitals

• Medical Center Home Health (1.5 miles)

Pharmacies

• Haralson Discount Drugs (1.5 miles)
• Health Mart Pharmacy (1.5 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Bunch Pharmacy (2.3 miles)
• Pill Box Pharmacy (5.6 miles)
• Albertville Discount Pharmacy (6.8 miles)

Transportation

• Alamo (2.1 miles)
• U-Haul (2.9 miles)
• U-Haul Moving & Storage (6.5 miles)
• Mid South Aviation (7 miles)

Parks

• Tom Jackson Park (2.6 miles)
• Guntersville State Park (3.6 miles)
• Marshall County Park 1 (4.9 miles)

Cafes

• Jamokas Coffee Company (6.8 miles)