Westbrooke Manor Assisted Living & Memory Care

Pros

• The staff members at Westbrooke Manor are friendly and caring.
• The food at Westbrooke Manor is very good and the chef accommodates dietary needs.
• The community at Westbrooke Manor truly cares about each other.
• Westbrooke Manor is a good value for money.
• The staff at the community is caring and attentive to residents' needs.
• There is a variety of healthy meals available at the community.
• Live entertainment is provided at the community, which pleases the residents.
• Westbrooke Manor is immaculately clean and attractively decorated.
• The staff at Westbrooke Manor is friendly, helpful, and wonderful.
• Westbrooke Manor provides high-quality care in the area.

Cons

• The facility is poorly managed and residents receive poor care.
• Basic care and needs are not provided for residents.
• The owner is never available for residents or family needs.
• There is no communication or training between the owner and staff.
• Residents do not receive any physical or cognitive activity.
• Staff presence is lacking, resulting in unmet resident needs.
• Personal hygiene and housekeeping needs are neglected.
• The transition to the facility was difficult and caused stress for the reviewer's husband.
• The high cost of care at Westbrooke is questionable in terms of value.

Review

Westbrooke Manor seems to be a popular choice for many individuals considering senior living communities. One reviewer mentioned that they were drawn to this facility because of the friendly staff members. Upon visiting with her husband, they both agreed that Westbrooke Manor was the place for them, despite the smaller room sizes compared to other options they had explored. This reviewer also praised the quality of food and how accommodating the chef was to her husband's dietary needs. What stood out most, however, was the sense of genuine care within the community.

On the other hand, there is a contrasting review from someone who strongly advises against choosing Westbrooke or its sister facility, Eastbrooke. This person claims that their mother's experience at Westbrooke Manor was less than satisfactory due to poor management and inadequate care provided to residents. Allegedly, promises made by staff were never fulfilled, including basic care and meeting residents' needs. The owner's absence and lack of communication with both residents and families are cited as major issues. Additionally, there appears to be a lack of activities and staff availability for assistance.

Another positive review sheds light on why this community can be a great option for loved ones in need of care. The reviewer appreciates the attentiveness and compassion shown by the staff towards their mother's needs. The variety of healthy meals offered is also highlighted as an appealing aspect of Westbrooke Manor. Live entertainment events add an extra touch of enjoyment for residents.

A personal account relays a positive experience during the initial stages of placing a husband in Westbrooke Manor. The reviewer emphasizes their satisfaction with the cleanliness and overall appearance of the facility as well as commending the wonderful and helpful staff members. Although cost is acknowledged as being high, assurance is given that it reflects exceptional care. The reviewer acknowledges their own difficulty adjusting but expresses relief at having professionals take over caregiving duties after years of caring for their husband with dementia themselves.

In summary, Westbrooke Manor attracts residents and their families with its friendly staff, good food, and sense of community. However, there are concerns about management, staffing levels, and quality of care raised in one negative review. Nonetheless, another reviewer is highly satisfied with the care their mother receives and appreciates the variety of meals and entertainment provided. The personal experience of placing a spouse at Westbrooke Manor highlights the cleanliness, supportive staff, and the emotional toll that often accompanies transitioning to professional care after years of personal caregiving.

Located in Oshkosh, Wisconsin, this area offers a variety of amenities and services that cater to senior living. With several parks nearby such as Westhaven Circle Park and Eaa Nature Center, residents can enjoy the outdoors and nature. There are also reputable physicians and hospitals in close proximity, including The Sinus Center Of Ear, Nose And Throat Specialists Of Wisconsin and Affinity Health System. Pharmacies like Walgreens and CVS are conveniently located for easy access to medication. Places of worship such as St Raphael Catholic Church provide spiritual support for those who seek it. A range of dining options from A&W Restaurant to Culver's offers delicious meals for seniors looking for a bite to eat. Additionally, transportation options like Pioneer Airport and Wittman Regional Airport provide accessibility for traveling. Overall, this area in Oshkosh presents a comfortable environment with essential services for seniors considering senior living.

Parks

• Westhaven Circle Park (1.2 miles)
• Eaa Nature Center (2.7 miles)
• South Park (2.9 miles)

Physicians

• The Sinus Center Of Ear, Nose And Throat Specialists Of Wisconsin (1.4 miles)
• Kennedy Center For the Hip & Knee, Total Joint Reconstruction-Hip & Knee (1.4 miles)
• Michael D Wachtel Cancer Center - Tod W Speer MD (1.4 miles)
• Valley Neuro Microneurosurgery (1.4 miles)
• Mercy Health Foundation (1.4 miles)
• Affinity Pulmonology Associates (1.5 miles)
• Kennedy Center for Hip & Knee (1.5 miles)

Hospitals

• Affinity Health System (1.4 miles)
• Affinity Nurse Direct (1.4 miles)
• Ascension NE Wisconsin - Mercy Campus Sleep Medicine (1.5 miles)
• Theda Clark Surgery Center (2.1 miles)
• Aurora Medical Center (2.5 miles)
• True Value- Local PPC (4.4 miles)

Pharmacies

• Bid Rx (1.7 miles)
• Pick 'n Save Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Aurora Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Lutheran Homes of Oshkosh (2.9 miles)

Places of Worship

• St Raphael Catholic Church (1.8 miles)

Restaurants

• A&W Restaurant (1.9 miles)
• Dublin's Irish Pub (2 miles)
• Applebee's (2 miles)
• Culver's (2 miles)
• McDonald's (2.1 miles)
• Mineshaft Oshkosh (2.1 miles)
• Firehouse Subs (2.1 miles)

Cafes

• Starbucks (2.2 miles)
• Panera Bread (3 miles)

Theaters

• Oshkosh Cinema Oshkosh, Wi (2.4 miles)

Transportation

• Pioneer Airport (2.4 miles)
• Wittman Regional Airport (OSH) (3.5 miles)