3508 W 20th Ave, Oshkosh, WI 54904
To contact a resident: (920) 232-9920
For more information about senior living options: (866) 208-4318
Westbrooke Manor Assisted Living & Memory Care Costs & Pricing
Westbrooke Manor Assisted Living & Memory Care offers a premium living experience with its one-bedroom and semi-private room options both priced at $5,200 per month. This rate reflects the facility's commitment to providing high-quality care and a supportive environment for residents. In comparison, the average monthly costs in Winnebago County are significantly lower, with one-bedroom accommodations averaging $3,649 and semi-private rooms at $3,771. Statewide, Wisconsin's averages stand even lower at approximately $3,412 for one-bedroom units and $3,977 for semi-private options. While Westbrooke Manor's pricing is above local and state averages, it underscores its emphasis on enhanced services and amenities that cater to the individual needs of each resident.
| Floor plans | Westbrooke Manor Assisted Living & Memory Care | Winnebago County | Wisconsin |
|---|---|---|---|
| 1 Bedroom | $5,200 | $3,649 | $3,412 |
| Semi-Private | $5,200 | $3,771 | $3,977 |
Overall Review of Westbrooke Manor Assisted Living & Memory Care
Pros
The staff is friendly at Westbrooke Manor.- The food is very good, and the chef accommodates residents’ diets.
- They really care about each other there.
- It is a good value for money.
- The place is immaculately clean and attractively decorated.
- The staff is wonderful, friendly, and helpful.
- They provide the best available care in the area.
- They would highly recommend the community for the care of a loved one and a good value.
Cons
The room sizes are smaller than those in most places they looked into.- On weekends and at night there are no RNs on site.
- The facility is poorly managed and residents receive poor care.
- Promises are made, but none are kept—including basic care and needs.
- The owner is never available for residents or family needs and does not communicate with or train staff.
- Residents do not receive any physical or cognitive activity.
- Residents are forced to sit all day/night in front of the TV or at tables in the dining room, with no interaction and no staff present to assist with needs.
- There is not adequate staff to care for resident needs.
- Basic daily needs, personal hygiene needs, and housekeeping needs are not met.
Review
Westbrooke Manor Assisted Living & Memory Care in Oshkosh is best suited for families seeking a warm, resident-focused environment where friendly staff, good meals, and a clean, inviting setting are the core strengths, and where daily social engagement matters more than constant on-site medical oversight. This community can work well for memory-care needs when the emphasis is on companionship, routine, and manageable costs. Those who require relentless 24/7 nursing supervision, or who need a heavily structured, management-driven cognitive-activity program, should consider alternatives that emphasize continuous on-site medical coverage and more formal dementia programming.
The strongest positives are consistently evident in staff interactions and daily atmosphere. Families report that caregivers are genuinely caring and attentive, and residents respond to that personal touch. The kitchen earns praise for variety and the ability to accommodate dietary needs, contributing to overall satisfaction with meals. The setting is described as immaculately clean and attractively decorated, which reinforces a sense of dignity and comfort for residents. Live entertainment and social programming are welcomed features that help residents stay engaged. A notable caveat is that room sizes are sometimes described as smaller than at comparable facilities, a detail that matters for families prioritizing larger private spaces.
On the downside, one review gives a stark counterpoint: concerns about poor management, unmet basic care, and insufficient staffing, with the owner allegedly unavailable and communication lacking. The critique extends to a perceived lack of physical or cognitive activity and a failure to meet basic daily needs or hygiene expectations. The theme across these concerns centers on inconsistencies in operations and staffing, particularly outside regular daytime hours, which can erode confidence for families depending on steady, proactive oversight. Taken with the positive reports, this variability signals that experience may hinge heavily on shift and management patterns rather than a uniform standard.
The key trade-off is clear. Westbrooke can deliver a comforting, sociable environment with attentive day-to-day care, strong cleanliness, and value for money, elements that are deeply meaningful to many families. Yet the most serious gaps, gaps in staffing during evenings and weekends, and the potential for uneven care coordination, can offset those strengths, especially for residents who require steady monitoring or structured, ongoing cognitive programming. For memory-care residents in particular, the absence of consistent, proactive engagement and reliable on-site nursing coverage can be a decisive concern.
This means the community is a prudent pick for families prioritizing a welcoming, lower-cost option with responsive frontline staff and a social atmosphere, provided current and future leadership can maintain stable operations. If a loved one demands constant RN oversight, rigorous activity schedules, and transparent, hands-on management, alternatives with stronger governance and 24/7 medical availability are worth pursuing. Prospective residents should weigh the value and warmth against the risk of operational gaps, and measure whether the daily pace and social life at Westbrooke align with long-term care needs and expectations.
To move forward confidently, schedule a thorough tour and direct conversations with the administrator about weekend and night RN coverage, staffing ratios across shifts, and the specific memory-care programming in place. Request current activity calendars and menu samples, and ask for recent references from families with residents at similar care levels. Inspect room sizes in person, assess whether shared or private spaces suit the resident, and verify maintenance of routines that support cognitive and physical well-being. With clear answers to these questions, families can determine whether Westbrooke Manor truly matches their care goals or if another community will better secure peace of mind and consistent daily care.
Memory Care
Activities on-site
Devotional services off-site
Indoor common areas
Outagamie County Regional (19 miles away)
Diabetic care
Meals provided
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Five Subtle Dementia Indicators to Observe: An In-Depth Guide to Understanding “Does My Mom Have Dementia?”
Dementia, Paranoia, and Caregiver Guidance: Understanding the Connection