Vista Care Quail Court - AFH

2920 Quail Court, Oshkosh, WI 54904

For more information about senior living options: (844) 490-3973

4 from 39 reviews
5 stars
23
4 stars
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Assisted Living

Vista Care Quail Court - AFH Costs & Pricing

Vista Care Quail Court - AFH offers a competitive monthly cost for private rooms at $2,776, significantly lower than the average rates for both Winnebago County and the wider state of Wisconsin. In comparison, the typical monthly cost in Winnebago County stands at $4,438, while the statewide average reaches approximately $4,339. This substantial difference highlights Vista Care Quail Court's commitment to providing quality care at an accessible price point, making it an attractive option for families seeking supportive living arrangements without compromising on care or comfort.

Floor plansVista Care Quail Court - AFHWinnebago CountyWisconsin
Private$2,776$4,438$4,339

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    Overall Review of Vista Care Quail Court - AFH

    Pros

    • pro Bella Vista's staff makes residents and their families feel at home and comfortable immediately.
    • pro The CNAs and night staff provide quick, attentive emergency care when needed.
    • pro Staff go above and beyond to support families during crises and hospice planning.
    • pro Families describe the Bella Vista team as becoming like a family.
    • pro Bella Vista offers beautiful RCAC apartments with a home-like atmosphere.
    • pro The meals are delicious and the dining experience is friendly, with staff going the extra mile.
    • pro Thanksgiving and other special occasions are warmly hosted, with decorated tables and inclusive family meals.
    • pro Residents enjoy stunning lake and park views that enhance the living experience.
    • pro The caregiving team is friendly, professional, and committed to residents' safety, happiness, and comfort.
    • pro Bella Vista is a modern, clean facility with a sense of affordability reflected by residents and families.
    • pro The community has historic roots and a welcoming, diverse atmosphere among residents.
    • pro Families report feeling content and at ease knowing their loved ones are well cared for at Bella Vista.

    Cons

    • pro The reviewer notes Bella Vista has repeatedly run out of food for assisted living residents for months with no resolution.
    • pro The reviewer argues that if residents cannot be fed proper meals, those meals should not be included in the rent.
    • pro The reviewer warns others not to place loved ones at Bella Vista, claiming management only cares about money.
    • pro The reviewer claims some staff do care about residents but tend to have short tenures, implying poor management and morale.
    • pro The reviewer states that poor management leads to poor morale and poor care.
    • pro The reviewer alleges care aides were seen resting in a resident's bed while on their phones, with no corrective action taken.
    • pro The reviewer describes the facility as looking dirty in places yet charging for cleaning.
    • pro The reviewer accuses the facility of greed in its fee practices (non-returnable community fee and pet fee) and harsh lease terms that can evict residents, plus a long delay in returning a deposit.

    Review

    Bella Vista in Oshkosh has left a deep, multi-faceted impression on several families who have near and distant ties to the place. For one family, the connection spans generations. Their mom lived in both the RCAC apartments and later the CBRF floor, and although she passed away eight years ago, the care she received there left a lasting sense of gratitude. When another relative needed more support than she could manage at home, that same community - working with Community Care (LTC) and the Bella Vista team - opened a path to a beautiful RCAC apartment quickly and with remarkable warmth. The initial impression was so strong that the family felt immediately at home: the staff, from Rebecca Groleau to Lori DeWitz and Wendy Eggers, made them feel welcomed and supported from the moment they walked in.

    The care extended beyond just the physical arrangements. In a difficult week, when the sister suffered a heart attack, the CNA and night shift staff acted with speed and competence, securing emergency services without delay. Even while she was in the hospital, the Bella Vista team kept vigil in a way that showed they truly cared about every member of the family - including the sister's cat, who was being cared for in their absence. The sister's desire to return to what she believed was her "home" was powerful, and the staff did everything possible to make that possible. She loved the community and the people there, even if her time there was short. When a second, more serious incident followed, Wendy again stood out - helping to set up hospice before the hospital would release her, coordinating medication accuracy, and ensuring the sister's comfort. In the end, the staff's support helped the family cope with an unimaginable loss. In the sphere of Bella Vista, they found more than a facility; they found a community that felt like family.

    That sense of belonging did not stop at the door of the patient's room. Thanksgiving visits with Dad reflected the same warmth and generosity that marked every other part of their experience. The facility went out of its way to include family, with staff bringing meals to the table, decorating rooms for the holiday, and taking care of logistics so families could simply enjoy their time with their loved ones. In one instance, the staff reserved a table for twelve, arranged the Thanksgiving spread, and served all the fixings and desserts, making the day memorable and meaningful. The staff's hospitality - whether it was a chef personally bringing courses or Azhar ensuring the group's table was properly set - demonstrated a consistent commitment to creating a welcoming and festive atmosphere for extended family gatherings.

    Beyond these deeply personal stories, Bella Vista is described by many as a place with real substance and ongoing care. For a wife's mother who moved there more than three years ago, the family noticed a noticeable sense of contentment and routine that felt like a natural extension of "home." The caregivers were praised for being friendly, professional, and genuinely invested in residents' safety, happiness, and comfort. The range of activities was described as plentiful, and the entire crew - from cooks and wait staff to cleaning and maintenance - was characterized as outstanding. In these accounts, Bella Vista emerged as a residential family where the environment, the people, and the ongoing care work together to create a lived-in sense of belonging. The location - overlooking a lake with access to a large park - added to the overall appeal, contributing to a feeling that life could still be full and beautiful inside the facility. For many, the community is not just a place to live; it's a home that offers a sense of normalcy, connection, and meaningful engagement.

    Of course, no review is without its cautions. One family recounted a visit to their grandma in which the place looked dirty, and they felt they were charged for cleaning despite an appearance of disarray. That experience served as a stark reminder that not every moment in the Bella Vista story is uniformly positive, and it underscored the importance of consistent cleanliness and responsive management. Another reviewer offered a blunt warning: "Do not take your loved ones here," citing management as primarily concerned with finances, and noting that some staff did care but tended to have short tenures. The sentiment there pointed to broader concerns about leadership, morale, and the consistency of care. These voices illustrate that while Bella Vista can be a place of warmth and healing, it is also a site where organizational issues can color the experience for families.

    Financial and contractual issues also cropped up in some accounts, painting a more complex picture. A reviewer described a lengthy, frustrating process to recover a deposit, taking 84 days with belligerent communications from the property manager, and argued that the experience suggested a broader tendency to prioritize financial arrangements over the emotional needs of residents and their families. Leases and fees added another layer of concern: a substantial non-returnable community fee, a non-returnable pet fee, and a 30-day notice framework that could compel families to move if disagreements arose. In some cases, those who questioned terms felt they faced pushback or even the threat of eviction. The takeaway here is that, for some families, the financial and contractual climate at Bella Vista raised real anxieties about security and trust, even as they were grateful for the care they received.

    Nevertheless, the overall portrait that emerges from these reviews is one of a place people deeply care about - both for the quality of life it can provide and for the human connections that sustain families during times of illness, aging, and loss. The vivid memories of Thanksgiving gatherings, the moments when staff stopped to guard a resident's sense of home, and the genuine compassion shown in moments of crisis all contribute to a narrative of Bella Vista as a community that can feel like a lifeline. It's a place where warmth and attention have the power to transform difficult experiences into ones that feel manageable, and where the memory of caregivers and the care they delivered can persist long after a resident has moved on or passed away.

    In the final assessment, Bella Vista in Oshkosh seems to be a place that elicits strong, enduring loyalty from many families. For some, it is a trusted, loving home where staff become integral members of the family, where meals, activities, and safety align to create a supportive daily life. For others, it reveals cracks - moments of neglect, administrative rigidity, or financial rigidity - that remind us that any care facility is a human institution, and as such, subject to challenges and imperfections. The shared thread across the stories is a deep appreciation for those moments when Bella Vista rose to meet a family's needs with empathy, courage, and a sense of community, even as concerns about management and policy remind prospective residents and their loved ones to look closely at how the facility operates in ordinary days as well as extraordinary ones.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (17 miles away) Outagamie County Regional (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Vista Care Quail Court is an assisted living community located in Oshkosh, WI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.

    Our residents can enjoy meals in our elegant dining room, which provides a comfortable and social atmosphere for enjoying delicious, chef-prepared meals. The community is fully furnished to provide a warm and inviting environment for our residents.

    We have a beautiful garden where residents can relax and enjoy the outdoors. Housekeeping services are provided to ensure that our residents' living spaces are kept clean and tidy.

    For convenience, we offer move-in coordination services to assist new residents with the transition to our community. Outdoor space is available for residents to enjoy fresh air and outdoor activities.

    Residents have access to a telephone and Wi-Fi/high-speed internet connection, allowing them to stay connected with family and friends.

    Our dedicated care staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. Special attention is given to individuals with diabetes, including providing diabetes- friendly diets.

    Our team takes care of meal preparation and service, ensuring that residents receive nutritious meals tailored to their specific dietary restrictions or requirements.

    Transportation arrangement services are available for medical appointments, allowing residents easy access to necessary healthcare visits. Additional transportation options are provided for other needs as well.

    Residents can participate in scheduled daily activities that promote social interaction and engagement within the community. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals provide additional convenience for our residents.

    At Vista Care Quail Court in Oshkosh, WI, we strive to create a comfortable and supportive environment where our residents can thrive while receiving the personalized care they deserve.

    Nearby Places of Interest

    Physicians

    • Mercy Health Foundation (0.2 miles)
    • Kennedy Center for Hip & Knee (0.3 miles)
    • Affinity Medical Group (0.3 miles)
    • Affinity Pulmonology Associates (0.3 miles)
    • The Sinus Center Of Ear, Nose And Throat Specialists Of Wisconsin (0.3 miles)
    • Valley Neuro Microneurosurgery (0.3 miles)
    • Kennedy Center For the Hip & Knee, Total Joint Reconstruction-Hip & Knee (0.3 miles)

    Hospitals

    • Ascension NE Wisconsin - Mercy Campus Sleep Medicine (0.3 miles)
    • Affinity Health System (0.3 miles)
    • Affinity Nurse Direct (0.3 miles)
    • Theda Clark Surgery Center (0.8 miles)
    • Aurora Medical Center (1.2 miles)
    • True Value- Local PPC (3.5 miles)

    Places of Worship

    • St Raphael Catholic Church (0.7 miles)

    Parks

    • Westhaven Circle Park (0.9 miles)
    • South Park (2.2 miles)
    • Eaa Nature Center (2.7 miles)

    Restaurants

    • A&W Restaurant (0.9 miles)
    • Dublin's Irish Pub (1 miles)
    • HuHot Mongolian Grill (1.1 miles)
    • Potbelly Sandwich Shop (1.3 miles)
    • Taco Bell (1.3 miles)
    • Olive Garden (1.3 miles)
    • China King (1.3 miles)

    Pharmacies

    • Aurora Pharmacy (1.2 miles)
    • Walgreens (1.4 miles)
    • CVS Pharmacy (1.4 miles)
    • Walgreens (1.5 miles)
    • Lutheran Homes of Oshkosh (1.8 miles)
    • Pick 'n Save Pharmacy (1.8 miles)
    • Oshkosh- Sawyer Street Hometown Pharmacy (2 miles)

    Theaters

    • Oshkosh Cinema Oshkosh, Wi (1.3 miles)

    Cafes

    • Starbucks (1.3 miles)
    • Panera Bread (1.7 miles)

    Transportation

    • Pioneer Airport (2.4 miles)
    • Wittman Regional Airport (OSH) (3 miles)

    Frequently Asked Questions

    How much does it cost to live at Vista Care Quail Court - AFH in Oshkosh, WI?
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