Azura Memory Care of Kenosha

Pros

• The facility is well-presented, clean, and creates a welcoming atmosphere for residents and their families.
• Staff members genuinely care for residents and go above and beyond to ensure they feel at home.
• There are plenty of engaging activities that cater to the interests and memories of the residents.
• Residents enjoy nutritious meals that exceed typical hospital food standards.
• The community fosters a sense of family, with staff treating each resident as part of their own family.
• The facility provides a high level of security and support, making families feel reassured about their loved ones’ well-being.
• Many reviewers express gratitude for the supportive environment created by the staff and management.
• Families feel comfortable knowing their loved ones are happy, safe, and engaged in meaningful activities.
• The transition into memory care has been smooth for several residents, thanks to the personal touches from staff.
• Communication between staff members is seamless, keeping families informed about their loved ones’ experiences and needs.

Cons

• The facility needs to assess patients accurately, as the level of care provided does not match what is being paid for.
• Some staff members are not personable and engage more with each other than with residents or their families.
• There seems to be a high turnover rate among staff, leading to many new faces and a lack of consistency in care.
• Residents often request help, but staff frequently forget or put off addressing those requests.
• Laundry services were not consistently provided as promised, and personal items sometimes went missing.
• The activities appear to end early, and there is limited engagement in evening programs.
• One family experienced dissatisfaction with the meals provided, indicating that food quality could be improved.
• Despite the promising presentation of the facility, there were issues with the reality of services like showers being neglected.

Review

Azura Memory Care of Kenosha has garnered a mix of praise and constructive feedback from families and residents who have experienced its services. The facility is frequently lauded for its cleanliness, security, and generally warm atmosphere. Many reviews highlight the comprehensive care provided by the staff, who are noted for their genuine concern for residents. Daily activities and meals prepared on a schedule contribute to a structured environment that many families find reassuring. Additionally, residents are supported in maintaining a sense of independence through personalized care plans, including medication management and bathing schedules.

However, there are clear areas for improvement within Azura as well. A recurrent theme among reviewers is the need for more accurate assessments of residents’ needs. Families have expressed frustration regarding discrepancies between the care level billed and the actual support received. For instance, one reviewer mentioned their loved one being charged for “level 4” care while receiving much less than that in practice; this inconsistency can lead to feelings of mistrust among family members who want to ensure their loved ones are cared for appropriately. Moreover, concerns about monitoring frequency also arose—some family members observed that staff did not conduct regular checks as frequently as stated in official assessments.

While most reviews reflect positive interactions with staff, some accounts highlighted issues with personnel engagement and continuity. Residents sometimes feel overlooked if they require assistance or support unless family members intervene on their behalf. Common sentiments indicate that while individual caregivers often show compassion and dedication to residents, a lack of engagement among some team members can serve as a barrier to building strong relationships between staff and both residents and families alike.

The food served at Azura has received mixed feedback—while several families praised it as better than typical "hospital food," others mentioned dissatisfaction with meal quality or variety. This inconsistency underscores an area where management may wish to focus attention on enhancing the dining experience for all residents. Some reviewers emphasized that culinary offerings play an essential role in creating a welcoming atmosphere, making it crucial for facilities like Azura to prioritize meal satisfaction.

Despite any shortcomings pointed out by families, many reviews overwhelmingly convey gratitude toward how Azura supports its residents through challenging times. Families express relief knowing that loved ones are cared for in a safe environment where they can engage with peers through various activities crafted around their memories and interests. Specific mentions of engaging events—such as cooking projects like making banana cream pie cups—demonstrate how staff are committed to creating opportunities that foster joy among residents.

Finally, feedback regarding recent leadership changes has been notably positive; many reviewers have recognized efforts by new directors to hire skilled caregivers dedicated to impactful resident care despite previous concerns over staffing consistency. Overall experiences shared about Azura Memory Care depict it as a facility striving toward creating not just any living arrangement but rather a loving home environment filled with respect and tailored approaches to memory care—a space where smiles abound amidst shared moments of laughter. Though challenges remain concerning specific aspects such as assessment accuracy and staff engagement levels, many families feel fortunate that Azura serves as home during such sensitive stages in their loved ones' lives.

This area of Kenosha, Wisconsin offers a variety of amenities and services that may be beneficial for seniors looking to relocate. With multiple physicians, pharmacies, and hospitals within close proximity, residents have easy access to medical care. Additionally, there are several parks nearby for outdoor recreation and relaxation. Places of worship are also available for spiritual fulfillment. The neighborhood features a mix of fast-food restaurants and cafes for dining options, as well as a movie theater for entertainment. Overall, this part of Kenosha provides convenient resources and activities that may cater to the needs and interests of older individuals considering senior living in the area.

Physicians

• Santarelli Oral & Facial Surgery Sc (0.5 miles)
• Durrani Abdul, MD (0.6 miles)
• Skin R.N. (0.6 miles)
• Dermatology Associates of Wisconsin SC (0.6 miles)
• Hanger Clinic (0.6 miles)
• Ringwala Allergy & Asthma (0.8 miles)
• Psychiatric & Psychotherapy - Corrie Lee MD (1.2 miles)

Restaurants

• McDonald's (0.7 miles)
• Ruffolo's II (0.7 miles)
• Culver's (0.7 miles)
• Burger King (0.9 miles)
• Chutes & Ladders (1.3 miles)
• Jimmy John's (1.5 miles)
• Danny's Cafe (1.5 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• B7 Pharmacy (1.5 miles)
• Larsen Mayer Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Octapharma Plasma (2.2 miles)

Parks

• Charles Nash Park (0.8 miles)
• Gangler Park (2.8 miles)
• Wolfenbuttel Park (3 miles)
• Eichelman Park (3.1 miles)
• Playground (3.1 miles)
• Southport Park (3.8 miles)
• Petrifying Springs Park (3.8 miles)

Places of Worship

• Holy Rosary Parish (1.8 miles)
• Lakeside Lutheran Church (2.6 miles)
• St Paul's Lutheran Church (3.5 miles)
• Journey Church (3.8 miles)

Theaters

• Cinemark Tinseltown USA (2 miles)

Cafes

• Panera Bread (2.2 miles)
• The Coffee Pot (2.6 miles)
• Harborside Common Grounds (2.7 miles)
• Corner Bakery Cafe (3.2 miles)
• Starbucks (3.5 miles)

Hospitals

• St Catherine's Medical Center Campus (2.7 miles)
• Aurora Quick Care (2.8 miles)
• Children's Hospital of Wisconsin (2.9 miles)
• Kenosha Medical Center (2.9 miles)
• Rogers Memorial Hospital (3.5 miles)
• Aurora Labor and Delivery (3.7 miles)
• Aurora Medical Center (3.7 miles)