Hidden Valley Center in Oak Hill, WV

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  • Interior

    A well-furnished waiting room with comfortable seating and warm lighting.
  • Decor

    A cozy bedroom with a blue upholstered chair, floral bedding, and a vase of flowers on the nightstand.
  • Building

    A brick building with a covered entrance and white columns.
  • Windows

    A neatly arranged dining room with table settings and decorative wreaths on the walls.
  • Dining

    A dining area with wooden furniture and cabinets.
  • Kitchen

    A kitchen area with cabinets, appliances, and a table set with colorful cones.
  • Exercise Equipment

    A physical therapy room equipped with various exercise machines and tools for rehabilitation.

Hidden Valley Center in Oak Hill, WV

422 23rd Street, Oak Hill, WV 25901

For more information about senior living options: (844) 490-3973

4.2 from 55 reviews
5 stars
43
4 stars
1
3 stars
0
2 stars
3
1 stars
8

Memory Care Skilled Nursing Facility

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    Overall Review of Hidden Valley Center

    Pros

    • pro Hidden Valley Center has very caring staff and good food.
    • pro The staff are kind, considerate, and provide excellent care.
    • pro The staff are wonderful and consistently attentive.
    • pro The building is awesome, the staff are great, and the food is outstanding.
    • pro The facility is clean, friendly, and well organized.
    • pro The atmosphere is loving and welcoming, with staff who treat everyone well.
    • pro Hidden Valley is an amazing facility where the staff truly care for residents and their families.
    • pro The rehab and therapy teams are excellent, helping residents regain mobility and independence.

    Cons

    • pro The facility is absolutely horrible.
    • pro The facility is an absolute joke, with patients left wet for hours on end.
    • pro The food is so hard that no one could eat it.
    • pro The grounds maintenance is poor; mowing the grass and painting the fence are the worst they've ever been.
    • pro The staff would not return calls or answer the phone.
    • pro They barely helped her walk, and she developed a large sore that staff claimed was healing when it wasn't.
    • pro There were staff members who wouldn't even speak to residents.
    • pro The facility could have done a better job placing him to meet his needs, as safety concerns about going off property were raised.
    • pro COVID restrictions were described as a big drawback.

    Review

    Hidden Valley Center in Oak Hill, WV is best suited for families seeking a warm, caregiver-driven environment where skilled therapy and daily living support are the core offering. The community tends to fit residents who require ongoing nursing oversight coupled with aggressive rehabilitation, often after surgery, stroke, or mobility decline. A consistent theme across reviews is a staff that feels more like a family than a distant institution, with attentive caregivers, transparent communication with families, and a clean, home-like setting. For those prioritizing tangible rehab results, regular updates, and a nurturing atmosphere, Hidden Valley stands out as a practical, trusted option.

    However, Hidden Valley may not be for every situation. Those who demand flawless reliability in basic tasks - like timely assistance with bathing, turning, or responding to calls - may encounter variability. A few reviews describe delayed responses or gaps in discharge coordination. The property and grounds upkeep also show unevenness; mowing and fence maintenance have been criticized at times. Families that place a premium on absolute consistency in routine maintenance, or those seeking a facility with highly specialized memory-care programming or a perfectly turnkey admissions process, may want to consider other options or do a careful side-by-side tour.

    On balance, the strongest positives - compassionate, attentive staff; a clean, orderly environment; robust therapy and activity programs; and proactive communication with families - tend to offset most cons. Repeated notes highlight therapy teams that push residents toward real mobility gains, with stories of patients regaining independence and walkers or canes becoming viable again. The caregiving culture is described as respectful, patient, and collaborative, with housekeeping and food service earning consistent praise. This combination creates a reliable safety net: families feel informed, residents feel cared for, and progress in rehab or recovery often becomes the measure of value.

    Facility culture is frequently described as welcoming and 'homey' rather than clinical. Cleanliness is consistently cited, with housekeeping performing at a high level and staff across departments collaborating to resolve issues. The social and rehabilitation supports - therapy, social work, activity programming - are highlighted as standout strengths, often cited as the reason families choose Hidden Valley over other options. The ability to stay connected with loved ones, updates on care plans, and a sense that staff treat residents with dignity underpins the overall experience. For families navigating the emotional terrain of care transitions, these elements carry significant weight.

    Yet several reviews flag real weaknesses: episodes of neglect in basic care tasks, inconsistent responsiveness to calls, and complaints about discharge or equipment coordination. Food quality is intermittently criticized, and there are comments about weathered grounds or maintenance gaps. Such reports should not be ignored; they signal that while day-to-day care and rehab can be very strong, the campus - including grounds and administrative responsiveness - can behave unevenly from one period to another. Prospective residents should weigh these experiences alongside the many positive stories and verify current practice during a site visit and by speaking directly with frontline staff and families who recently navigated the center.

    Overall, Hidden Valley Center serves as a pragmatic choice for families prioritizing rehab-focused care in a warm, supportive setting. It is well suited for residents who benefit from intense therapy, frequent family communication, and a staff culture that feels attentive and compassionate. Alternatives should be considered for those who require the highest level of consistency in routine tasks, maintenance, and streamlined administrative processes. Before deciding, families should conduct a meticulous visit, request to speak with therapists and nurses, review current care plans, and inquire about discharge coordination and call-back responsiveness. When aligned with these priorities, Hidden Valley can offer meaningful progress and a reassuring, home-like environment even through challenging recoveries.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Hidden Valley Center is a well-equipped and fully-furnished skilled nursing facility located in Oak Hill, WV. Our center provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. We also offer coordination with healthcare providers to ensure comprehensive care for our residents.

    At Hidden Valley Center, we understand the importance of nutrition and provide special dietary restrictions to meet individual needs. Our dedicated staff ensures that meals are prepared and served according to specific dietary requirements. Medication management is also provided to ensure proper administration and adherence.

    We prioritize the mental wellness of our residents by offering a specialized memory care program for those with mild cognitive impairment. In addition, we have a range of activities tailored to promote social engagement and overall well-being. Scheduled daily activities keep our residents entertained and engaged.

    Our community is conveniently located near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This allows easy access to essential services while maintaining an active lifestyle.

    At Hidden Valley Center in Oak Hill, WV, we strive to provide compassionate care in a comfortable environment. With our comprehensive range of care services and amenities such as cable/satellite TV, Wi-Fi/high-speed internet access, housekeeping services, kitchenette facilities, move-in coordination assistance, outdoor spaces like gardens for relaxation or socializing purposes – we aim to create a safe and nurturing community where residents can feel at home.

    Nearby Places of Interest

    This part of Oak Hill, West Virginia offers a variety of amenities and services that cater to senior residents. With close proximity to pharmacies such as Good Neighbor Pharmacy and Walgreens, accessing medication and healthcare essentials is convenient. The area also boasts a selection of dining options including A Taste of WV Soul and Heart of Gold Diner, providing delicious meals in a welcoming atmosphere. For spiritual fulfillment, there are several places of worship nearby such as Oak Hill Gospel Tabernacle and Fayetteville Baptist Church. In terms of healthcare, physicians like Dr. Karen Hultman and the Med Surg Group offer quality medical care for seniors. Additionally, the presence of Plateau Medical Center ensures access to hospital services when needed. For recreational activities and relaxation, there are beautiful parks like Concho Overlook New River Gorge and Hawks Nest State Park Lodge within a short drive. Overall, this part of Oak Hill provides a peaceful environment with essential resources for senior living.

    Restaurants

    • A Taste of WV Soul (0.3 miles)
    • McDonald's (0.3 miles)
    • Heart of Gold Diner (0.4 miles)
    • The Frozen Barn (0.6 miles)
    • El Bandido Mexican Restaurant (1.3 miles)
    • Burger King (1.6 miles)
    • Bridge Brew Works (2.1 miles)

    Pharmacies

    • Good Neighbor Pharmacy (0.4 miles)
    • Walgreens (0.5 miles)
    • Oak Hill Hometown Pharmacy (0.7 miles)
    • Woods Pharmacy (1.7 miles)
    • CVS Pharmacy (3.1 miles)
    • Walmart Pharmacy (3.3 miles)
    • New River Pharmacy (3.7 miles)

    Places of Worship

    • Oak Hill Gospel Tabernacle (0.6 miles)
    • Stegel Louie Reverend (0.8 miles)
    • Pleasant View Church (4.4 miles)
    • Fayetteville Baptist Church (4.8 miles)
    • St Paul's UMC (10.3 miles)
    • Glen Ferris Apostolic Church (12.3 miles)
    • Mount Calvary Baptist Church (12.4 miles)

    Transportation

    • R J Coreman Shortline (1.3 miles)
    • L & H Transportation (1.5 miles)
    • U-Haul Neighborhood Dealer (11.4 miles)
    • U-Haul Moving & Storage of Beckley (12.9 miles)

    Physicians

    • Petersen Clinic (1.4 miles)
    • Med Surg Group (1.5 miles)
    • Oak Hill Pediatrics (1.6 miles)
    • Paul Conley, DO (1.6 miles)
    • Karen Hultman, MD (3.4 miles)
    • Plateau Medical Group - Primary Care - Fayetteville (4.5 miles)
    • Med-Surg Group (4.5 miles)

    Hospitals

    • Laboratory | Plateau Medical Center (1.6 miles)
    • Plateau Medical Center (1.6 miles)
    • Klenk Dental Practice (11 miles)
    • Appalachian Regional Hospital Heliport (13.2 miles)
    • Raleigh General Hospital (13.4 miles)

    Parks

    • Concho Overlook New River Gorge (2.7 miles)
    • Fayetteville Town Park (5.1 miles)
    • Kaymoor Bottom (5.5 miles)
    • New River Gorge National Park (6.1 miles)
    • Hawks Nest State Park Lodge (9.4 miles)
    • Babcock State Park (10 miles)
    • Grandview (11.4 miles)

    Cafes

    • Kool Beanz (4.6 miles)
    • Midland Trail Cafe (10.2 miles)
    • Panera Bread (13 miles)
    • Starbucks (13 miles)

    Frequently Asked Questions

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