Hilltop Center
Save152 Saddle Shop Road, Hilltop, WV 25855
For more information about senior living options: (844) 490-3973
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The staff were kind and great. The physical therapy sessions were good and helped residents regain mobility. The staff were extremely nice and helpful, thorough and knowledgeable about residents' conditions. The center is an excellent place for therapy, with excellent and very helpful staff. The facility is great and the staff are wonderful, delivering top-notch care. Everything was terrific; the nurses were very nice and the gym staff were great. The facility is clean and odor-free, with evening shift staff who are nice and kind. The therapists are amazing and helped residents regain strength. The center helps residents get back on their feet quickly and treats them well. Residents are treated kindly and attentively, receiving the care and rest they need. Hilltop Center is amazing, with friendly and helpful staff. The staff are caring and dedicated; they go above and beyond for residents.
The facility is a horrible place and not worth recommending. It does not communicate with families, only calls to collect payment. They constantly lose residents' clothing and personal belongings. Overnight staffing is insufficient (1-2 staff for almost 30 residents), leaving care lacking at night. The food is poor, portions are small, and caloric intake seems neglected. The night shift is severely understaffed and fails to meet residents' needs. Residents have suffered neglect, such as being left in dirty diapers and developing bedsores. There are reports of belongings being stolen from residents (clothes and wallets).Hilltop Center in Hilltop, West Virginia is best suited for families seeking a therapy-forward post-acute option, especially for short-term rehabilitation aimed at getting residents back on their feet. Across many experiences, the center is repeatedly praised for effective physical therapy, a clean, home-like atmosphere, and a staff that shows genuine warmth and dedication. When therapy is the priority, Hilltop delivers clear, demonstrable progress, with nurses, CNAs, and therapy professionals described as knowledgeable, attentive, and consistently kind. This is not a place bought for its glamour, but for the tangible gains residents can achieve through focused rehab and personal encouragement.
That said, certain families should consider alternatives. Those who require near-constant, unequivocal overnight supervision may find Hilltop less reassuring, given reports of lighter night shifts and limited overnight staffing. Communication lapses with families - whether around discharge planning, medical updates, or simply returning calls - appear in a scattered subset of reviews. Personal belongings going missing, concerns about room cleanliness, and incidents related to security or privacy have been cited by some families as continuing risks. For long-term custodial care, or for families prioritizing 24/7 visibility and rapid response, other facilities with stronger staffing ratios and more consistent daily communication may be a better fit.
The positive therapy-and-care core at Hilltop can offset many of the concerns cited, but not all. The strongest offset is the proven effectiveness of physical therapy and the visible progress many residents make, often returning home with regained mobility and independence. The consistently warm, professional bedside care - nurses, therapists, and aides who treat residents like family - also cushions the impact of occasional gaps in night coverage or administrative delays. Cleanliness and an environment that feels welcoming contribute to an overall sense of safety and dignity. However, when alarms about understaffing, slow or infrequent family contact, or reported neglect surface, the benefits can be overwhelmed by the risk those gaps pose to daily comfort and trust.
For families deciding to pursue Hilltop, approach the choice with a practical playbook. Verify overnight coverage and staffing ratios directly with administration, and request a clear, written plan for emergencies and weekend contingencies. Seek a designated point of contact for family updates and a reliable protocol for returning calls and messages. Probe the dining program and meal variety, and ask how nutritional needs and preferences are accommodated. Finally, request recent references from families with similar care needs and schedule a transparent tour focused on therapy spaces, nursing stations, and how belongings are tracked and safeguarded. These steps help align expectations with what the center can reliably deliver.
The facility's strengths - cleanliness, a welcoming atmosphere, and staff who consistently demonstrate care and competence - resonate strongly in many reviews. The climate created by long-tenured nurses, bedside CNAs, and a therapy team that communicates progress well with families marks Hilltop as a standout option in its region for rehab. Yet the negative threads in some experiences - perceived understaffing, communication gaps, and reports of personal-item loss or perceived neglect - cannot be dismissed. Prospective families must weigh these divergent experiences against the individual's medical needs, risk tolerance, and the importance placed on uninterrupted overnight care and flawless family communication.
In the end, Hilltop Center stands out as a capable, compassionate choice for rehab-focused care, with abundant testimonials to the transformative potential of its therapy teams and the warmth of its staff. It is less compelling for families who cannot tolerate intermittent overnight staffing or who require unwavering, proactive family updates as a nonnegotiable standard. For those who can accept a trade-off - excellent therapy and a personal, attentive care culture paired with some variability in overnight coverage and administrative responsiveness - Hilltop remains a compelling option. Thorough due diligence, in-person visits, and a concrete care-and-communication plan will determine whether Hilltop's strengths can reliably meet a loved one's most important needs.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hilltop Center in Hilltop, WV is a skilled nursing facility that offers various amenities and care services for individuals in need of assistance with daily living. The center provides fully furnished rooms with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Residents can enjoy delicious meals in the dining room or use the kitchenette to prepare their own food. Housekeeping services ensure that the living spaces are clean and tidy.
Outdoor space and gardens provide residents with opportunities to relax and enjoy nature. The center also offers move-in coordination services to help ease the transition for new residents.
Care services at the Hilltop Center include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers, and coordination with healthcare providers. Medication management is provided to ensure residents take their medications as prescribed. Special dietary restrictions, including those for diabetes diets, are accommodated.
Transportation arrangements can be made for medical appointments, ensuring residents have access to necessary healthcare services. The center also offers a mental wellness program to support emotional well-being.
Residents can participate in scheduled daily activities to stay engaged and socialize with their peers. Nearby parks provide opportunities for outdoor recreation, while pharmacies, physicians' offices, restaurants, places of worship, and hospitals are conveniently located nearby.
The Hilltop Center creates a supportive environment where residents can receive the care they need while enjoying comfortable accommodations and a range of amenities and activities tailored to their individual needs.
Hilltop, West Virginia is a vibrant community with an array of amenities to meet the needs of seniors. With several pharmacies nearby such as New River Pharmacy and Oak Hill Hometown Pharmacy, residents have easy access to their medication needs. In terms of healthcare, Plateau Medical Center and Oak Hill Pediatrics are within close proximity for medical care. There are also various dining options such as The Frozen Barn and Heart of Gold Diner for convenient meals. For spiritual nourishment, places of worship like Oak Hill Gospel Tabernacle and Mount Calvary Baptist Church are available. Additionally, outdoor enthusiasts can enjoy parks like Concho Overlook New River Gorge and Grandview for recreational activities. Transportation services like L & H Transportation provide seniors with easy mobility around the area. Overall, Hilltop offers a well-rounded living environment with amenities that cater to the needs of seniors.
Hilltop Center is located at 152 Saddle Shop Road, Hilltop, WV 25855 in Fayette County, West Virginia
The features offered by Hilltop Center play a crucial role in enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals maintain their dignity and comfort while receiving the support they need to navigate daily challenges. Medication management is vital in preventing complications, ensuring compliance, and enhancing overall health outcomes. Meal preparation and service cater to nutritional needs while considering dietary restrictions, which is essential for maintaining physical health. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, while coordination with healthcare providers fosters a comprehensive approach to individual wellness. Moreover, activities of daily living assistance promotes independence and engagement in routine tasks. The presence of 24-hour supervision guarantees safety, as staff can immediately respond to emergencies or behavioral changes. Lastly, a mental wellness program addresses cognitive needs through structured activities that stimulate memory and social interaction, ultimately helping residents maintain their cognitive abilities longer while providing a supportive environment tailored to their unique challenges.
Hilltop Center on seniors.fyi includes 6 photos including images showing interior, windows, decor, dining, living room, fitness, rehabilitation, workout room, and more.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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