Hilltop Center is a memory care community in Hilltop, WV.
Information last verified:
152 Saddle Shop Road, Hilltop, WV 25855
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe staff as caring, kind, and responsive.
Many reviews highlight the staff as compassionate and willing to help, including nurses, CNAs, and therapy staff. Families also describe feeling informed and supported during rehab and day-to-day needs. A few reviews go further and say the staff treated residents like family, with clear communication and attention to questions.
Physical and rehabilitation therapy are a consistent bright spot in reviews.
Several reviewers specifically credit the therapy team for helping them regain strength, mobility, or progress with conditions during a stay. Reviews mention physical therapy as particularly helpful and describe getting back on their feet after rehab. A few also note that other care areasâlike nursing and CNA supportâworked alongside therapy during recovery.
Multiple reviews point to a clean, well-kept building and rooms.
Many reviews describe the facility as clean and well maintained, including rooms and common areas. Some mention no unpleasant odors as one of the first checks they make. Others also connect cleanliness with feeling comfortable and cared for during the stay.
Some families report limited communication and trouble reaching the facility by phone.
A recurring concern in a subset of reviews is that families could not reach the facility or did not receive updates as expected. One reviewer also described call responsiveness problems over multiple days. Another review mentions lost personal belongings and lack of explanation, adding to the broader communication concern.
Some reviewers describe insufficient overnight staffing and care during night hours.
At least a few reviews raise concerns about coverage during overnight hours. One reviewer specifically says there are only a small number of overnight staff for many residents and that residents do not receive needed care at night. Another review also criticizes the night shift as not doing much.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
21 resident community capacity
Memory Care
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesHilltop, West Virginia is a vibrant community with an array of amenities to meet the needs of seniors. With several pharmacies nearby such as New River Pharmacy and Oak Hill Hometown Pharmacy, residents have easy access to their medication needs. In terms of healthcare, Plateau Medical Center and Oak Hill Pediatrics are within close proximity for medical care. There are also various dining options such as The Frozen Barn and Heart of Gold Diner for convenient meals. For spiritual nourishment, places of worship like Oak Hill Gospel Tabernacle and Mount Calvary Baptist Church are available. Additionally, outdoor enthusiasts can enjoy parks like Concho Overlook New River Gorge and Grandview for recreational activities. Transportation services like L & H Transportation provide seniors with easy mobility around the area. Overall, Hilltop offers a well-rounded living environment with amenities that cater to the needs of seniors.
Hilltop Center is located at 152 Saddle Shop Road, Hilltop, WV 25855 in Fayette County, West Virginia
The features offered by Hilltop Center play a crucial role in enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals maintain their dignity and comfort while receiving the support they need to navigate daily challenges. Medication management is vital in preventing complications, ensuring compliance, and enhancing overall health outcomes. Meal preparation and service cater to nutritional needs while considering dietary restrictions, which is essential for maintaining physical health. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, while coordination with healthcare providers fosters a comprehensive approach to individual wellness. Moreover, activities of daily living assistance promotes independence and engagement in routine tasks. The presence of 24-hour supervision guarantees safety, as staff can immediately respond to emergencies or behavioral changes. Lastly, a mental wellness program addresses cognitive needs through structured activities that stimulate memory and social interaction, ultimately helping residents maintain their cognitive abilities longer while providing a supportive environment tailored to their unique challenges.
Hilltop Center on seniors.fyi includes 6 photos including images showing interior, windows, decor, dining, living room, architecture, exterior, porch, and more.
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Decor
Living Room
Building
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