House of Hope AFH

Pros

• The couple running the adult care facility is very friendly and takes a genuine interest in the clients' lives.
• The care provided at House of Hope is excellent, with the owners understanding and following all directions from visiting nurses and therapists.
• Everything at House of Hope is extremely clean and tidy, both inside the house and in the well-kept outdoor area.
• The owners are understanding and helpful when it comes to medical trips or other needs.
• The owner of House of Hope's sister also runs a similar home, which shows that they are among the best in their field.

Cons

• The room at House of Hope was small, dark, and cramped, making it a very oppressive environment for the resident.
• The owners were bossy, aggressive, intolerant, and impatient, showing rude behavior towards the residents.
• The owners did not notify any family members when the resident became ill and took it upon themselves to administer medication without consulting a healthcare professional.
• They spoke Russian in front of the resident, causing insecurities and discomfort for her.
• Despite helping select Christmas gifts for the owners' family members, the resident was never thanked for her thoughtful gesture.
• It was difficult to get a refund of half a month's rent when it came time to move the resident out, as the owners initially tried to keep her refund.
• The owners regarded the resident as nothing more than a paycheck and showed no concern for her well-being or financial rights.
• The overall experience at House of Hope left both the resident and her family feeling unhappy and eager to find a different place that better suited their needs.

Review

House of Hope, an adult care facility, is highly regarded for its beautiful home and the exceptional care provided by the owners. The couple who runs this facility is known for their friendly and welcoming nature. The house itself was built as an Adult Family Home (AFH), allowing for ample space for residents. The outdoor area is meticulously maintained with stunning landscapes and gardens, creating a serene environment. Inside the home, cleanliness and tidiness are prominent features.

One of the standout qualities of House of Hope is the level of organization displayed by the owners. Licenses proudly displayed on the wall and a notebook binder containing vital information showcase their dedication to running a legitimate operation. Furthermore, they have equipped their facility with essential emergency care equipment, including a hospital bed, ensuring that residents receive prompt medical attention if needed.

The positive experiences shared by visitors and clients alike highlight the warmth and compassion exhibited by the owners. They take a genuine interest in their clients' lives, fostering meaningful connections through sharing stories of their own backgrounds. This personal touch extends to providing excellent care in accordance with instructions from visiting nurses and therapists.

However, not all experiences at House of Hope have been positive. One individual shared concerns about their mother's experience at this facility. Their mother felt isolated and bored in a small, dark, and cramped room where she spent hours alone waiting for something to happen. This lack of stimulation proved detrimental to her mental well-being as she had an active mind that needed to be kept busy.

Furthermore, there were reported instances where proper communication regarding medical issues was lacking. Instead of notifying family members when their mother fell ill, the owners took it upon themselves to administer cough syrup without fully understanding her condition. Additionally, constant conversations in Russian in front of her created insecurities and made her uncomfortable.

In another instance, a dissatisfied family member mentioned encountering rude behavior from the owners after initially friendly interactions. Their bossy demeanor and impatience became apparent, undermining the pleasant facade initially presented. Moreover, upon requesting a refund of half a month's rent when moving the mother out, a dispute arose where the owners initially refused. Only after threats of involving the State did they comply.

Despite these negative experiences, an overwhelming number of positive reviews emphasize House of Hope's cleanliness and exceptional care. The owners' genuine interest in their clients' lives, their ability to adhere to medical instructions, and their helpfulness in attending to various needs have impressed many visitors.

Ultimately, when considering House of Hope as an option for placing a loved one, it is advisable to thoroughly read and understand the contract and be prepared to stand up for your rights if any issues arise. Additionally, it is worth exploring other adult group homes before making a final decision.

This area of Tacoma, Washington offers a variety of conveniences and amenities that may appeal to those considering senior living. With several pharmacies in close proximity, access to healthcare services is readily available. Places of worship such as St Mary's Catholic Church and Bethlehem Baptist Church provide opportunities for spiritual fulfillment. A range of dining options, including Lucky's Drive In and Black Bear Diner Lakewood, offer diverse culinary experiences. The presence of medical facilities like Madigan Army Medical Center and physicians' offices like Oral Surgical Associates ensures access to quality healthcare services. Furthermore, the nearby transportation options at Lakewood Station Sounder train make it easy to travel around the area. Additionally, the parks like Fort Steilacoom Off-Leash Dog Park and Ft. Steilacoom Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood presents a well-rounded environment with a blend of essential services and recreational activities suitable for seniors looking for a comfortable living arrangement in Tacoma.

Pharmacies

• Parkland Marketplace (0.3 miles)
• Walgreens (0.9 miles)
• Walgreens (1.3 miles)
• Albertsons Pharmacy (1.4 miles)
• Rite Aid (1.7 miles)
• Walgreens (3 miles)
• Rite Aid (3.7 miles)

Places of Worship

• St Mary's Catholic Church (0.4 miles)
• Iglesia Ni Cristo (2.5 miles)
• Bethlehem Baptist Church (5.5 miles)

Restaurants

• Lucky's Drive In (0.4 miles)
• McDonald's (1.1 miles)
• Wendy's (1.7 miles)
• McDonald's (2.6 miles)
• Black Bear Diner Lakewood (2.7 miles)
• Cassidy S Pub (2.9 miles)
• Denny's (3 miles)

Physicians

• Oral Surgical Associates (0.5 miles)
• Hanmi General Medical Clinic (3.2 miles)
• Group Health Hear Center (4.7 miles)
• Liu Beth Beth Liu Md Lakewood (4.8 miles)
• Pacific Medical Prosthetics and Orthotics (5.2 miles)
• Cascade Eye & Skin Centers, PC (5.7 miles)
• Maureen A. Mooney, MD (5.7 miles)

Cafes

• Starbucks (2.1 miles)
• Panera Bread (3.7 miles)
• Starbucks (5 miles)
• Starbucks (5.4 miles)
• Panera Bread (5.6 miles)
• Starbucks (6.1 miles)
• Dutch Bros Coffee (7.1 miles)

Transportation

• Lakewood Station Sounder train (2.8 miles)

Theaters

• AMC Lakewood Mall 12 (3.7 miles)

Hospitals

• Madigan Army Medical Center (5.5 miles)
• Child Study & Treatment Center (6 miles)
• Va Hospital American Lake (6.2 miles)

Parks

• Fort Steilacoom Off-Leash Dog Park (5.9 miles)
• Ft. Steilacoom Park (6.1 miles)
• Conservation Park (6.2 miles)
• Sheridan Park (7 miles)