Angel of Grace

Pros

• Angel Senior Care's team is consistently professional, compassionate, and reliable in every interaction.
• Rachel and Allen are praised for going above and beyond to ensure smooth transitions for residents and families, with clear communication and genuine empathy.
• The agency takes time to understand each resident's individual needs and preferences, greatly enhancing care quality and peace of mind.
• Donna Young provides compassionate, expert guidance through home care, placement, and end-of-life support.
• Care coordinators work tirelessly, even on short notice, to arrange care, coordinate tours, transportation, and placements.
• Families report feeling safe and cared for, knowing their loved ones are in capable hands.
• The office staff are caring, friendly, and incredibly helpful.
• Caregivers such as Angela are described as competent, capable, and reassuring, providing safe and attentive care.
• Jessica Yeager is highlighted for swiftly finding the right placement and coordinating complex transitions with professionalism and compassion.
• Angel Senior Care is portrayed as honest, integral, and genuinely caring about clients and their families.

Cons

• Angel Senior Care was described as extremely unprofessional and not recommended by a reviewer.
• The company scheduled a home-visit assessment but called 7 minutes after the scheduled time to say no providers were available in the area, which was disrespectful of the client's time.
• A reviewer stated that, as a company serving people with disabilities, their lack of care was disgusting.
• The late cancellation and inability to fulfill the appointment raised concerns about their reliability and standards of care.

Review

Angel Senior Care emerges in these stories as a remarkably trusted partner for skilled nursing facilities, families, and individuals navigating the complexities of caregiving and placement. Across a broad range of experiences, the common thread is a deep commitment to professionalism, compassion, and reliable support. In the eye of these testimonial landscapes, the Angel team - especially caregivers, coordinators, and managers - consistently works to make transitions smoother, to honor each person's dignity, and to keep families informed and reassured every step of the way. The everyday work of Rachel and Allen stands out for their ability to orchestrate move-ins and care transitions with clarity, timely follow-ups, and the genuine empathy that families describe as life-changing during stressful times.

Donna Young, the company's owner, appears repeatedly as a central figure in transformative journeys - from in-home care to the next phases of living arrangements. Families describe how the caregivers she coordinates are not only dependable and respectful but also mindful of each person's dignity. When a loved one needed to shift from home to assisted living, Donna's guidance was described as patient, attentive, and incredibly insightful - she listened, asked thoughtful questions about personality and needs, and helped identify a placement that felt "perfect." The care team's involvement extended well beyond placement; in the final weeks of life, Donna and her colleagues offered steadfast, compassionate support, helping families navigate heavy emotional terrain with warmth and grace. The sentiment behind these accounts is that Angel Senior Care isn't merely about arranging services; it is about walking families through one of life's most challenging chapters with steadiness and care.

Many testimonials elevate Angel Senior Care to a near-cherished status, with families expressing profound gratitude for the love, professionalism, and personal touch they received. One reviewer calls the company an absolute blessing, praising the honesty and integrity that make families feel genuinely cared for - not just by a company, but by people who treat their loved ones as family. The owner's leadership is described as safe and trustworthy, enough to calm the anxieties of someone already grappling with health issues and stress. The sense here is that Angel Senior Care provides more than home care or placement services; it offers a sanctuary of support when families feel overwhelmed, with Donna and her team acting as steady anchors in turbulent times.

The warmth of the team is echoed in specific, vivid anecdotes about individual staff members who left lasting impressions. Heidi, for example, is remembered for her compassionate, patient approach on the phone, taking the time to listen and offer practical ideas, referrals, and recommendations that felt authentic and helpful. Jessica Yeager is celebrated as a nearly miraculous presence in moments of urgent need - she is described as thorough, experienced, and deeply caring, someone who understood how to move swiftly to secure 24-hour care and guide families through difficult decisions. In many narratives, Jessica's proactive, hands-on approach - arranging tours, coordinating transportation, and facilitating meaningful interactions - demonstrates the level of engagement that families associate with the agency. Other staff members - Suzanna, Angela, Cheryl, and the broader office team - are repeatedly praised for their competence, kindness, and the tangible sense that clients and their families are at the core of every decision.

Long-distance coordination is another strength that families highlight. When loved ones are remote or when multiple moving parts must align - caregivers, housing options, transports, and tours - the Angel team is described as stepping in to meet those challenges head-on. In several reviews, the coordinators personally organized tours of assisted living facilities and managed every transportation detail, ensuring each step toward a new living arrangement proceeded with confidence and care. The ability to coordinate complex transitions - drafting a plan, gathering options aligned with the family's values, and shepherding the person through to a comfortable new home - appears consistently in these stories as a hallmark of the agency's service.

Yet, to present a complete picture, one review offers a cautionary note about scheduling and availability. This critique describes a missed appointment where an assessment was not conducted as planned, with a late notification that no care providers were available in the area. The reviewer emphasizes the impact of this lapse on a person with disabilities, who had invested energy and time to prepare for the visit. The tone underscores an important truth: while the majority of experiences are overwhelmingly positive, even the best organizations must address logistical gaps to maintain the high standard families have come to expect. This single negative account serves as a reminder of the real-world pressures in caregiving industries and the ongoing need to optimize scheduling, communication, and access to available caregivers.

Taken together, the collection of experiences portrays Angel Senior Care as a deeply human organization - one where compassion, integrity, and meticulous care coordination are the defining strengths. Families repeatedly credit the team with delivering not only practical care and accurate information but also emotional support that steadies and reassures during some of life's most vulnerable moments. The stories highlight a company that can transform stress into peace of mind by understanding individual needs, guiding families through difficult decisions, and standing beside them from initial care at home through placement in an appropriate community, and beyond into end-of-life care. In this light, Angel Senior Care stands out as a trusted ally - capable of both expansive, long-term planning and intimate, compassionate care for the people who matter most.

Located in Spokane, Washington, this area is a convenient and bustling community with a variety of amenities within close proximity. With several restaurants such as Wendy's, McDonald's, and local breweries like Millwood Brewing Company nearby, residents can enjoy a diverse culinary experience. There are also places of worship like Victory Faith Fellowship and Holy Trinity Lutheran Church for spiritual support. For medical needs, there are multiple physicians and pharmacies including Providence Physicians Services Co. and Yoke's Fresh Markets Pharmacy. Transportation options are readily available with the STA Pence-Cole Valley Transit Center nearby. Seniors can also enjoy the outdoors at parks like Mirabeau Park or catch a movie at Regal Spokane Valley. With hospitals like Valley Hospital and Providence Holy Family Hospital within reach, seniors can feel secure knowing that healthcare services are easily accessible in this vibrant part of Spokane.

Restaurants

• Wendy's (0.4 miles)
• McDonald's (0.4 miles)
• Millwood Brewing Compa (0.9 miles)
• Arby's (1.4 miles)
• Senor Froggy Mexican Foods (1.5 miles)
• McDonald's (1.5 miles)
• Taco Bell (1.5 miles)

Places of Worship

• Victory Faith Fellowship (0.4 miles)
• Journey Church (3.2 miles)
• Holy Trinity Lutheran Church (3.4 miles)

Physicians

• Providence Physicians Services Co. (0.4 miles)
• Restylyne (1 miles)
• Spokane Oral Surgery (2.1 miles)
• Freedom Health Group (2.2 miles)
• Oral Surgery Plus (2.2 miles)
• Aspen Sleep Centers (2.3 miles)
• MultiCare Rockwood Clinic Digestive Health Center - Spokane Valley (2.3 miles)

Pharmacies

• Yoke's Fresh Markets (0.6 miles)
• Albertsons Pharmacy (0.7 miles)
• Halpin's Pharmacy & Treasure Room (1.9 miles)
• Rite Aid (2.4 miles)
• Walgreens (2.4 miles)
• Walmart Pharmacy (2.6 miles)
• Chas-Valley Pharmacy (2.7 miles)

Cafes

• Dutch Bros Coffee (1.1 miles)
• Higher Ground Espresso (1.3 miles)
• Daily Habit (1.9 miles)
• Fueled Coffee Company (2.3 miles)
• Dutch Bros Coffee (2.4 miles)
• Starbucks (2.6 miles)
• Whistle Stop Coffee Shop (4.9 miles)

Transportation

• STA Pence-Cole Valley Transit Center (1.6 miles)
• Mirabeau Park & Ride (2.7 miles)

Hospitals

• Valley Hospital (2.4 miles)
• Providence Holy Family Hospital (4.5 miles)
• Spokane Kidney Center (5.7 miles)

Parks

• Mirabeau Park (2.9 miles)
• Brown's Park (3.7 miles)

Theaters

• Regal Spokane Valley (3.6 miles)