The Arbor at Bremerton

Pros

• The staff at The Arbor are described as friendly, attentive, and genuinely caring about the residents they serve.
• Many families appreciated the excellent communication and updates provided by the staff regarding their loved ones' care.
• The facility is noted for being immaculate, well-maintained, and beautifully designed.
• Residents received compassionate end-of-life care, which brought comfort to both them and their families.
• Families experienced a strong sense of community and support from the staff, fostering a family-like atmosphere in the care provided.
• Vicki Nelson, the marketing director, was praised for her exceptional kindness and dedication to both residents and their families.
• Overall, several reviewers found The Arbor to be a good fit for their loved ones with specialized memory care needs.

Cons

• The food quality was consistently poor, with cold sandwiches and chips served for dinner due to a lack of kitchen staff.
• Personal belongings, including clothing and glasses, were frequently lost or returned improperly to residents.
• Residents experienced neglect regarding personal hygiene, as some had not received essential care like hair washing or nail cleaning.
• The facility discouraged emotional expression among families during visits and limited access to residents during critical moments.
• Staff were often cold and unresponsive to requests for additional time with loved ones who were nearing the end of life.
• Communication between staff and family members was inadequate, leading to frustration regarding how residents were managed and cared for.
• Staffing shortages resulted in residents being left unattended, creating an unsafe environment.
• There were serious incidents that raised concerns about safety protocols, including a resident accidentally drinking bleach due to management oversights.
• A previous employee reported a toxic work environment characterized by gaslighting by leadership when issues were raised about resident care or facility conditions.

Review

The experiences shared by families regarding different care facilities evoke a complex and often troubling narrative surrounding the treatment of elderly residents, particularly those facing memory-related conditions like dementia. While some reviews tell stories of compassion, cleanliness, and dedicated staff, others paint a starkly different picture filled with neglect, miscommunication, and emotional distress during the final days of loved ones.

Many families express heart-wrenching accounts of their experiences during the last stages of life for their loved ones. There are numerous complaints about inadequate support during these sensitive times, especially as staff actively discouraged family members from showing emotions or staying longer to provide comfort. A recurring theme across these reviews is understaffing; facilities did not have enough personnel to meet the needs of residents adequately. Families recounted how administrative staff limited visitations based on availability, thus depriving residents of vital emotional connections with their families when they needed it most. One family member poignantly compared such places to “waiting rooms” where loved ones awaited death alone—an environment devoid of peace and joy.

Moreover, poor hygiene and maintenance emerged as critical issues within some facilities. One reviewer mentioned that their relatives received cold sandwiches for meals over a span of months without proper kitchen staff in place. There were also troubling details about personal belongings being lost or mishandled by staff—a situation exacerbated by claims that a resident's clothes didn’t return due to weight fluctuations. Instances like these raise questions about the reliability and organization within such environments and contribute to an overall atmosphere lacking in care.

Conversely, there were accounts that highlighted exceptional experiences, particularly at The Arbor facility specializing in memory care. Families reported gratitude for the kindness exhibited towards their relatives suffering from Alzheimer’s disease; they noted consistent communication from staff who kept them informed about any changes in health or well-being. Facilities like The Arbor were described as having beautiful interiors and engaging activities designed to uplift residents’ spirits.

Despite positive experiences shared at certain facilities, many former employees spoke candidly about disillusionment while working in an environment marred by stress, neglectful practices among colleagues, and lackluster management responses to serious concerns raised by staff. Reports included disturbing incidents where safety protocols seemed overlooked—such as leaving doors open that led to tragic accidents—and failing to maintain an adequately sanitized environment for vulnerable populations. These revelations suggest systemic issues that may inhibit quality care within these establishments.

In sharp contrast to negative experiences reported by some families was the account of one family living abroad who found solace through effective communication with a marketing director named Vicki at The Arbor facility. They expressed immense relief at finding a supportive community for their father amid difficult circumstances. Such testimony reminds us that while many struggles permeate elder care environments due to systemic flaws or staffing shortages, there are also instances where dedicated individuals go above and beyond to ensure dignity and respect for both residents and their families.

Ultimately, this tapestry of testimonials underscores the profound impact that the choice of assisted living or memory care facility can have on families navigating end-of-life situations with their loved ones. Parents need to thoroughly research options available while advocating fiercely for their loved ones' rights—to quality food service and personal belonging accountability—that resonate deeply within each harrowing story told here today. As elders deserve compassion during their golden years rather than an environment riddled with turmoil or emotional insensitivity.

Located in Bremerton, Washington, this area offers a variety of healthcare options within close proximity, including physicians, pharmacies, and hospitals. The community also features several parks for outdoor recreation and relaxation, such as Manette Playfield and Blake Island State Park. Additionally, there are a diverse selection of restaurants and cafes for dining out or grabbing a cup of coffee with friends. For entertainment, residents can enjoy movies at the local theaters like AMC Kitsap 8 or take in a show at the Rodeo Drive-In Theatre. With convenient transportation options available at Port Orchard Airport nearby, this area provides a comfortable and convenient setting for senior living.

Physicians

• Va Bremerton Outpatient Clinic (0.1 miles)
• Long, Kira Harrison Healthpartners Thoracic and Vascular Surgery (1.7 miles)
• CHI Franciscan Family Medicine Clinic (1.9 miles)
• Kitsap Eye Physicians (2 miles)
• The Visual Connection (2 miles)
• The Manette Clinic (2.1 miles)
• Peninsula Oral Surgery (2.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (2.3 miles)
• Albertsons Pharmacy (3.4 miles)
• Walgreens (3.7 miles)
• Rite Aid (3.8 miles)
• Walgreens (3.9 miles)
• Kitsap Cannabis Farmers fair (4 miles)

Parks

• Manette Playfield (2.5 miles)
• Battle Point Park (7.6 miles)
• Blake Island State Park (8.5 miles)
• Horseshoe Lake County Park (11.5 miles)
• Fay Bainbridge Park (11.6 miles)
• Emma Schmitz Memorial Overlook (12 miles)
• Lincoln Park (12.9 miles)

Restaurants

• Hi Joy Bowl (3 miles)
• McDonald's (4.2 miles)
• McDonald's (10.8 miles)
• Bent Bine Brew Co. (11.7 miles)
• Envy Bar and Grill (11.8 miles)
• Jr's Hideaway (12.4 miles)
• Circa (12.9 miles)

Cafes

• Starbucks (3.4 miles)
• Uptown Espresso (13.2 miles)
• Starbucks (13.3 miles)
• Chelan Cafe (14 miles)
• Ugly Mug Café & Coffee Roasters (14.3 miles)
• Starbucks (14.6 miles)
• Starbucks (14.7 miles)

Hospitals

• Upper Cervical Health Centers Of America (5.7 miles)
• North Kitsap Medical Center (12.6 miles)
• Providence Mount St. Vincent - Seattle (13.3 miles)

Theaters

• Rodeo Drive-In Theatre (5.9 miles)
• AMC Kitsap 8 (6.1 miles)

Transportation

• Port Orchard Airport (9.8 miles)