Sunrise Senior Care

Pros

• Sunrise Senior Care Home is described as the absolute best, with extremely helpful and dedicated staff.
• The facility is impeccably clean, bright, and welcoming, with well-trained caregivers.
• Ruby and her team provide loving, attentive, and coordinated care that puts families at ease.
• They go above and beyond, including personalized touches and language support for residents who don't speak English.
• Residents are active and engaged, with daily activities and exercises.
• Families report peace of mind and high confidence in the care provided for their loved ones.
• The meals are fresh, homemade, and nutritious, and the home maintains neat clothing, bedding, and surroundings.
• The home feels like a second family, with compassionate, patient, and caring staff.
• The care team communicates clearly and keeps families informed about health changes and needs.

Cons

• Editing to one star after the owner changed her Medicaid policy 2 years into a 3-year private pay agreement, stating that only one Medicaid room will be available from now on.

Review

Sunrise Senior Care Home in Bothell, run by Ruby and her son, stands out in the eyes of many families who have trusted them with the most important job of all: caring for a loved one. Across numerous heartfelt notes, people repeatedly describe Sunrise as the absolute best choice, praising both the leadership and the staff for their unwavering dedication. One family member expressed it in a way that many echoed: the home feels beautiful, clean, bright, and welcoming, with staff who genuinely attend to every want and need. The sense of trust and comfort comes from the moment you walk through the door, and many reviewers credit Ruby and her son with setting a tone of warmth and professionalism that makes a difficult move feel like a natural transition to a caring family environment.

Cleanliness and a well-trained team are the foundation of the Sunrise experience, according to several reviews. Families mention impeccably clean spaces and homes that feel both comfortable and respectable for their loved ones. Parents, spouses, and children note that their relatives arrive at the home neat, clean, and in good spirits during visits. The staff's training and attentiveness come through in the daily routines - holistic care that covers hygiene, medication reminders, safety checks, and companionship. One reviewer particularly highlighted how the atmosphere in the home remains consistently orderly and bright, reinforcing the sense that Sunrise is not just a place to stay but a well-managed home where cleanliness accompanies compassionate care.

A striking thread running through many narratives is the extraordinary level of personal attention given to residents. Ruby and her staff are repeatedly described as amazing, devoted, and deeply caring. In several stories, Sunrise cared for loved ones over long periods - one grandmother for seven years, another mother for more than six months - always with perfection, detail, and genuine love. One family spoke of how the caregivers even bridged language barriers by printing out key words in the resident's native language to facilitate better understanding of care. Food is praised as fresh and delicious, and the emphasis on maintaining personal dignity - like keeping residents clean, well-dressed, and looking their best - comes up again and again. This level of individualized attention extends to practical daily needs, from helping with cosmetics to ensuring clothing and bedding are clean and coordinating meals that respect nutritional needs.

The resident experience at Sunrise often includes a lively, engaging social environment. Reviews describe residents as active and talkative, with daily activities and exercise sessions happening regularly. Families feel reassured knowing there are ongoing opportunities for interaction, movement, and companionship among peers, rather than a lonely or static setting. The sense that the home is brimming with gentle activity and friendly faces contributes to the overall impression of a "perfect home" where elders can thrive, maintain their spirits, and enjoy meaningful interactions with staff and fellow residents. In this context, Sunrise is seen not just as a place to wait out aging, but as a place where daily life is purposefully enriched.

Sunrise's approach to changing health needs and coordination with families and professionals further distinguishes the home. Reviews recount how Sunrise adapted to evolving medical requirements, including situations where a loved one's health declined and hospice care was involved. Families appreciate Ruby's communication and proactive coordination - keeping the family in the loop, ensuring comfort, and arranging the right level of care as conditions change. The ability to balance medical needs with humane, respectful care provides families with essential peace of mind, especially at moments when decisions are most difficult. The team's attentiveness to changes in health demonstrates a thorough, respectful approach to aging in place.

In addition to the core caregiving, several accounts highlight the personal, almost concierge-like aspects of Sunrise. Families describe a caring environment where staff are patient, friendly, and consistently available. The atmosphere in the home is described as immaculate and beautifully decorated, both inside and outside, with a welcoming and homelike vibe. Caregivers are noted for their warmth and willingness to help with daily routines that go beyond basic tasks - assisting with appearance, ensuring clothes and bedding are pristine, and helping residents maintain their sense of dignity and self-esteem. The combination of a tidy, aesthetically pleasing setting and staff who are deeply committed to the residents' emotional well-being creates a distinctive experience that many families come to rely on.

Communication and the sense of Sunrise as a second home also recur across testimonials. Families say they feel truly connected to their loved ones' daily lives and health status, with regular updates that reduce anxiety and strengthen trust. The emotional impact of this connection is clear: Sunrise is described not just as a care facility but as a reassuring, almost family-like space where the resident's best interests are always prioritized. Reviewers frequently emphasize that Ruby and her team are on-task, quick to respond, and highly attentive to the needs of both the residents and their families. The overarching sentiment is that Sunrise offers something special - a place that feels like home, where caregivers become extended family and where families feel supported during often stressful transitions.

Amid the overwhelmingly positive experiences, there is one caveat noted by a reviewer who felt compelled to adjust their rating. This individual observed a Medicaid policy change two years into a three-year private-pay agreement, specifically noting that only one Medicaid room would be available going forward. It's a reminder that, beyond the warm, glowing care that Sunrise provides, operational and policy decisions can influence families' expectations and choices. Nevertheless, even this perspective sits within a broader chorus of high praise for Ruby, her daughter, and the Sunrise team, who are repeatedly described as knowledgeable, warm, and dedicated to delivering the best possible care. The thread across reviews is clear: the Sunrise Senior Care Home offers compassionate, high-quality, person-centered care that many families come to rely on as a trusted, almost familial environment for their loved ones.

Pharmacies

• Bartell Drugs - Ebt (0.1 miles)
• Walgreens (1.2 miles)
• Rite Aid (1.8 miles)
• Rite Aid (2.7 miles)
• Ostroms Drug & Gifts (2.9 miles)
• Bartell Drugs (3.1 miles)
• CVS Pharmacy (3.6 miles)

Cafes

• Crystal Creek Cafe (0.1 miles)
• Sidekick Coffee (3.8 miles)
• Starbucks (4.3 miles)
• Starbucks (4.7 miles)
• Starbucks (5.2 miles)
• Woods Coffee (5.3 miles)
• Tazza Di Vita Espresso Stand (5.5 miles)

Restaurants

• McDonald's (0.5 miles)
• The Cottage (2.2 miles)
• The Bine Beer & Food (2.3 miles)
• Seaplane Kitchen & Bar (2.7 miles)
• Fusion India (3 miles)
• Chick-Fil-A (3.3 miles)
• Blazing Onion Burger Company (3.7 miles)

Places of Worship

• Hindu Temple & Cultural Center (1.9 miles)

Physicians

• Lakeshore Clinic (2.1 miles)
• Bellevue Vision Clinic (3.6 miles)
• Allegro Pediatrics - Totem Lake (5.4 miles)
• EvergreenHealth (5.5 miles)
• Lakeshore Clinic (5.6 miles)
• Providence Medical Center (6.2 miles)
• Dr Z Pulmonary and Sleep Specialist (6.3 miles)

Parks

• Blyth Park (2.9 miles)
• Log Boom Park (3.2 miles)
• Wilmot Gateway Park (3.6 miles)
• Tambark Creek Park (3.7 miles)
• Saint Edward State Park (4.4 miles)
• Lynndale Park (4.6 miles)
• Big Finn Hill Park (4.7 miles)

Theaters

• AMC Alderwood Mall 16 (3.7 miles)
• Cinemark Totem Lake And Xd (5.7 miles)

Hospitals

• Swedish Medical Center (5.5 miles)

Transportation

• U-Haul Moving & Storage (5.9 miles)