Brookfield Health and Rehab in Battle Ground, WA

Pros

• The staff and therapy are awesome and highly recommended.
• Brookfield is a wonderful facility with a caring and dedicated staff.
• The care provided by the staff is incredible, making residents feel comfortable, safe, and valued.
• The therapy department is outstanding and helps residents get moving quickly.
• The facility has a warm, welcoming environment where staff genuinely care about residents’ well-being.
• The leadership and staff are committed to delivering high-quality, compassionate care.
• The staff are kind, attentive, and work hard to meet residents’ needs.
• The team consistently goes above and beyond for residents, creating a positive recovery experience.
• The center is warm and caring, with a home-like atmosphere noted by many reviewers.
• Brookfield receives high praise for compassionate care and excellent results.

Cons

• The upper management is absolutely horrible, failing to ensure safe discharges and to properly handle appointments or medication orders, leaving paperwork to residents or their families.
• They claim the facility will lose laundry even when it’s labeled.
• The facility is dirty and disorganized, with rooms that are hot and smell of feces, and an inadequate HVAC system.
• There were serious communication issues, with staff hard to reach by phone and messages frequently not returned.
• The food quality is often inedible or awful, raising nutritional concerns.
• CNAs and nurses sometimes do not respond to call lights in a timely manner, indicating staffing problems.
• The building is old and does not meet health standards, with problems like flooded bathrooms and crooked doors.

Review

Brookfield Health and Rehab in Battle Ground is best suited for seniors who need skilled nursing care with an emphasis on aggressive rehabilitation. The strongest draws are the therapy teams and the nursing staff that residents and families repeatedly commend for compassion, attention, and effectiveness in helping recover mobility after surgery, stroke, or injury. When therapy is the priority, Brookfield often delivers results: residents walk sooner, regain independence, and leave with practical techniques they can use at home. The facility has also benefited from a recent leadership push and visible upgrades that contribute to a warmer, more welcoming environment, reinforcing its appeal as a place where recovery feels personal and supported.

Alternatives should be seriously considered for residents who demand near-perfect administrative reliability and pristine, up-to-date facility conditions. Several reviews highlight problems with upper management and discharge coordination, noting that paperwork and scheduling can fall through the cracks and that families are sometimes left handling tasks that would normally be managed by staff. User experiences range from excellent to alarming on operational fronts like communication, medication orders, and equipment needs; for families that cannot tolerate any ambiguity or delays, exploring other options with more consistent administrative systems is prudent. For those who require private rooms, robust HVAC performance, and maintenance-free infrastructure, other communities may present fewer headaches.

The main pros, exceptional therapy, attentive nursing, and a genuinely caring culture, often offset the downsides when rehabilitation is the objective. Therapy teams are described as hardworking and capable, with patients achieving meaningful improvements in mobility and daily function. Nursing staff are repeatedly praised for kindness and responsiveness, even in the face of staffing pressures, and several reviews note quick call-light responses and proactive involvement from caregivers. The atmosphere is described as warm and home-like, with staff morale cited as a contributor to positive resident experiences. When leadership is effective and focused on quality improvement, these strengths translate into tangible progress for residents and clearer expectations for families.

Still, significant cons recur in the feedback. Administrative lapses appear in discharge planning and coordination, with families sometimes bearing the burden of relaying information and managing appointments. Facility aging shows up in older infrastructure, occasional bathroom accessibility issues, and complaints about odors or HVAC performance. Food quality is inconsistent across accounts, ranging from “great” to “inedible” in some cases, which matters greatly for residents during recovery and long-term stays. Other drawbacks include sparse or uneven call-light responsiveness among some aides, and in rarer instances, reports of neglect or safety concerns that understandably shake confidence. The most severe warnings come from families who describe disruptive conditions, miscommunication, or perceived mismanagement that undermines trust in daily care.

There is no doubt that Brookfield’s pros can be compelling for the right resident, but the cons cannot be ignored. The therapy-centered care model, the evident commitment of frontline staff, and ongoing improvements in leadership and environment collectively create a strong foundation for recovery-oriented stays. Yet the administration and facility-operations gaps, if left unaddressed, can erode confidence, especially for families navigating complex care needs, discharge planning, or high expectations for cleanliness and safety. In decision-making terms, Brookfield offers substantial value when rehabilitation is the core goal and a compassionate, hands-on staff is the decisive factor; it requires disciplined oversight and proactive communication if the broader operational shortcomings are to be mitigated.

Actionable next steps for families: conduct a focused tour emphasizing therapy space, private room availability, and bathroom accessibility; request to speak with the therapy director and a nurse manager about individualized care plans and discharge processes; review a current staffing schedule and escalation points for call-light response times; verify the facility’s maintenance and HVAC standards and inspect cleanliness in resident rooms and common areas; ask for a transparent list of daily meals and any dietary accommodations; and closely review the financial and billing structure, including what is included in daily rates and how increases are managed. If rehabilitation and a genuinely caring staff trump all else, Brookfield is a strong choice, yet if flawless operations, consistent communication, and modern infrastructure are non-negotiable, exploring higher-confidence alternatives is sensible. The right decision aligns with the resident’s clinical goals and the family’s tolerance for administrative friction, while leveraging Brookfield’s proven strengths in compassionate care and effective therapy.

This part of Battle Ground, Washington offers a variety of amenities and services that may be appealing to seniors looking for a peaceful and convenient place to live. With several physicians located within a few miles, access to medical care is easily accessible. Additionally, there are multiple pharmacies nearby for medication needs. The selection of restaurants in the area provides options for dining out or grabbing a quick bite to eat. Parks offer opportunities for outdoor recreation and relaxation, while places of worship cater to spiritual needs. Finally, hospitals are within a reasonable distance in case of emergency medical care. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient place to reside.

Physicians

• Co Patient Direct Care (0.3 miles)
• The Vancouver Clinic (1.1 miles)
• Ridgefield Family Medicine (6.2 miles)
• Great West Family Care PC (6.8 miles)
• Navin S Arora DO | Kaiser Permanente (6.9 miles)
• Entofficedotorg Plic (7 miles)
• Legacy Medical Group-Salmon Creek Family Medicine (7 miles)

Pharmacies

• Walgreens (0.4 miles)
• Fred Meyer Pharmacy (0.6 miles)
• Sav-On Pharmacy (1.1 miles)
• Albertsons Pharmacy (1.1 miles)
• Hi-School Pharmacy (6.8 miles)
• Walgreens (6.9 miles)
• Walgreens (7.1 miles)

Restaurants

• Happy Family Restaurant (0.4 miles)
• Los Pepe's (0.9 miles)
• MOD Pizza (1.2 miles)
• Three Brothers Vineyard and Winery (5.3 miles)
• Gouger Cellars Winery (6.3 miles)
• Sushi Chiyo (7.2 miles)
• Burger King (7.2 miles)

Parks

• Kiwanis Park (0.5 miles)
• Florence Park (0.9 miles)
• McConnell Park (1.2 miles)
• Lewisville Park (2 miles)
• Daybreak Park (3.1 miles)
• Hockinson Meadows Community Park (6 miles)
• Vista Meadows Neighborhood Park (6.4 miles)

Places of Worship

• Word of Grace Bible Church (0.7 miles)
• Battle Ground United Methodist Church (1.9 miles)
• Summit View Church (7.8 miles)

Cafes

• Dutch Bros Coffee (6.6 miles)
• Blackrock Coffee (7.2 miles)
• Starbucks (7.5 miles)
• Dutch Bros Coffee (8.7 miles)
• Dutch Bros Coffee (8.9 miles)
• Dutch Bros Coffee (9.7 miles)
• Panera Bread (9.7 miles)

Hospitals

• HCR ManorCare (6.7 miles)
• Salmon Legacy Creek Hospital (6.9 miles)
• PeaceHealth Southwest Family Birth Center (11.2 miles)
• Firstenburg Tower (11.3 miles)
• Vancouver VA Medical Center (11.6 miles)