Pheasant Run Memory Care

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  • Interior

    A cozy corner featuring a chest of drawers adorned with books, a potted plant, and a classic lamp, flanked by two framed artworks on the wall.

  • Decor

    A hotel room featuring two beds, large windows with curtains, and tasteful decoration.

  • Living Room

    A stylish living room with a patterned sofa, striped armchairs, and a dark cabinet.

  • Building

    A well-lit hallway with carpeted flooring, featuring doors on each side and some decorative furniture.

  • Bedroom

    A cozy bedroom with a wooden headboard, orange bedding, and decorative pillows beside a nightstand with a lamp and plant.

  • Trees

    A clean sidewalk bordered by trees and grass, running alongside residential housing on a clear day.

  • Windows

    A cozy living room with modern decor and comfortable seating.

  • Dining

    A well-decorated dining room with multiple tables and elegant chandeliers.

  • Landscaping

    An outdoor patio area featuring a round table with wicker chairs and a decorative fountain centerpiece.

  • Fireplace

    A spacious and well-lit living room with elegant furniture, featuring a fireplace and decorative elements.

  • Television

    A cozy living room featuring comfortable seating and a wall-mounted TV.

  • Lobby

    A tidy reception area with a desk and comfortable seating.

  • Chandelier

    A well-decorated dining area featuring a grand piano, elegant chandeliers, and floral arrangements.

Pheasant Run Memory Care

2664 West 11400 South, South Jordan, UT 84095

For more information about senior living options: (844) 490-3973

4.6 from 98 reviews
5 stars
86
4 stars
2
3 stars
0
2 stars
1
1 stars
9

Memory Care

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    Overall Review of Pheasant Run Memory Care

    Pros

    • pro Savannah leads with warmth and integrity, taking time to know each resident and family.
    • pro The Peaks' staff go above and beyond to create a welcoming, safe, and supportive environment; residents are truly valued.
    • pro Kasey provides outstanding clinical oversight and compassionate care.
    • pro The care team is attentive, compassionate, and genuinely invested in residents' well-being.
    • pro The environment is clean, welcoming, and thoughtfully designed to support memory care needs.
    • pro The Peaks at South Jordan is an incredible all-inclusive community for dementia care, with programs that enhance residents' lives and keep them active.
    • pro Hailey is incredible, providing personal tours, answering questions, and putting families at ease.
    • pro Savannah and her team have created a place where residents feel safe, cared for, respected, and loved.
    • pro The new administrator and management have changed the building for the better; residents are getting great care.
    • pro The circular floor plan is a plus for memory loss residents.

    Cons

    • pro The Peaks at South Jordan is not safe for loved ones due to severe understaffing, with no one available to answer the phone or allow visits for months.
    • pro A resident was found sleeping on another resident's bed, with staff confirming understaffing and plans to quit due to poor management.
    • pro The facility billed for a resident after they had been moved out.
    • pro The new owners were described as having no idea how to run a memory care facility, with employees outside picketing over unpaid wages.
    • pro The current director Savannah was described as unprofessional and disrespectful to a visiting nurse, treated as though the visitor were an enemy.
    • pro The overall administration was criticized for poor management and disruptive leadership changes.

    Review

    The Peaks at South Jordan is widely celebrated by residents, families, and reviewers as a standout memory care community. Across multiple accounts, the facility earns five-star praise for its warm culture, attentive leadership, and a day-to-day experience that feels more like a welcoming home than a traditional care setting. Central to this reputation is Savannah, the Executive Director, whose warmth and integrity are consistently highlighted. Reviewers describe her as someone who takes the time to know each resident and family personally, addressing concerns promptly and managing every detail with care. Her presence is repeatedly linked to a tone of professionalism blended with genuine compassion that permeates the building.

    Supporting Savannah is a robust care leadership team, including Kasey, the Director of Nursing, who is praised for clinical oversight and compassionate care. Families point to Kasey's attention to detail and her proactive communication with loved ones as a meaningful difference in the residents' quality of life. The narrative across reviews emphasizes that the clinical staff works closely with families, keeping lines of communication open and ensuring that residents' medical and daily needs are met with a hands-on approach. This combination of strong clinical leadership and patient, family-centered communication forms the backbone of the Peaks' care model.

    Beyond leadership, the entire staff at The Peaks is repeatedly described as going above and beyond to create a safe, welcoming, and supportive environment. Residents are framed as individuals to be known and cared for, not just cared about in a generic sense. The sense of community is reinforced by a dining room that feels like a family gathering rather than an institution, with meals described as carefully prepared and adaptable to different tastes and dietary needs. The activities program is highlighted for being engaging and inclusive, offering a broad range of options - from art and music therapy to fitness and social events - designed to stimulate minds, encourage social interaction, and accommodate different levels of cognitive function.

    There are not only accolades but also a cautionary voice within these testimonials. One review paints a stark contrast, describing significant safety and operational concerns. It alleges severe understaffing to the point where there is little ability to answer the phone or permit family visits, a situation persisting for months. The reviewer notes that staff confirmed understaffing and even discussed plans to quit due to poor management. There are disturbing specifics, including an instance where another resident was found sleeping on a resident's bed. Billing issues are also mentioned, with a line about being billed after a resident had already moved out. This perspective serves as a stark reminder that, while the Peaks has many strong advocates, there are serious concerns about staffing, accessibility, and management that warrant attention and resolution.

    Despite the concerns raised by this single account, many reviewers emphasize that the Peaks feel like a transformed, thriving community under Savannah's leadership. From the moment you enter, there is a palpable sense of warmth and purpose, with staff who appear happier and more fulfilled. The changes are described as rapid and positive - an energized culture that shows in the way residents are engaged, in the improved quality of meals, and in the overall atmosphere that feels alive with forward momentum. Several testimonials specifically note Savannah's proactive, engaged leadership as the catalyst for a renewed sense of community and purpose across the building.

    Hailey, highlighted in several reviews, stands out as a knowledgeable, helpful guide for prospective families. She offers personal tours and reassurances, helping visitors feel at ease about entrusting their loved ones to The Peaks. The combination of a thoughtfully designed memory-care environment - circular floor plans suited to residents with memory loss - and a consistently high standard of care creates a compelling picture of a place where residents feel safe, respected, and engaged. The team's dedication to ensuring every resident's needs are met is repeatedly acknowledged, reinforcing the sense that The Peaks is more than a care facility - it's a community that genuinely cares for those who live there.

    There is also a deeply personal perspective from a long-time nursing professional, Tammy L. Sloan, who shares her 58-year clinical journey to emphasize how extraordinary and rare it is to encounter a staff member who treats visiting professionals with the respect and courtesy she experienced. She recounts her own experience with The Peaks - formerly Pheasant Run - where dedicated staff such as Bart and Jerry helped her during a difficult period as she watched over her husband. Tammy's account underscores the importance of compassionate, respectful care not only for residents but for families and visiting professionals alike. Her reflection adds a poignant, veteran's voice to the overall narrative, highlighting how meaningful high-quality, human-centered care truly is.

    Taken together, the collection of reviews presents a nuanced portrait of The Peaks at South Jordan: a community that shines in leadership, compassionate care, and resident engagement, with a clear emphasis on warmth, communication, and a well-designed physical and programmatic environment. Prospective families will hear compelling testimony about the transformation under Savannah's direction, the supportive and attentive care from Kasey and the broader staff, and the welcoming, home-like atmosphere that helps residents feel safe, respected, and connected. At the same time, the conflicting account serves as a cautionary reminder that staffing and operational stability remain essential challenges to address in order to maintain consistently flawless service. Overall, The Peaks at South Jordan stands out as a highly regarded memory care community, where strong leadership, robust care, and a vibrant resident-centered culture converge to create genuinely meaningful experiences for residents and their families.

    Features

    Housing

    • 66 resident community capacity 66 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Salt Lake City International (17 miles away) Salt Lake City International (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pheasant Run Memory Care in South Jordan, UT is a premier assisted living community that offers exceptional care and amenities for seniors with memory impairments. Our community is designed to provide a safe and comfortable environment where residents can thrive.

    Our spacious apartments are fully furnished and feature private bathrooms and kitchenettes. Residents also have access to a beauty salon, gaming room, small library, and fitness room for their enjoyment. We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet throughout the community.

    At Pheasant Run Memory Care, our dedicated staff is available 24/7 to provide assistance with activities of daily living as well as medication management. We also offer specialized memory care programming to support those with cognitive impairments. Our mental wellness program promotes overall well-being and helps residents maintain their cognitive abilities.

    Residents at Pheasant Run Memory Care enjoy delicious meals prepared by our talented chefs in our restaurant-style dining room. Our dietary team accommodates special dietary restrictions to ensure each resident's needs are met.

    We believe in providing an active and engaging lifestyle for our residents. Our concierge services help plan day trips and coordinate transportation to nearby attractions such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. We also offer a variety of scheduled daily activities and fitness programs for residents to participate in.

    Choosing Pheasant Run Memory Care means choosing a community that values personalized care and promotes independence for seniors with memory impairments. Contact us today to schedule a tour and see how Pheasant Run Memory Care can enhance your loved one's quality of life.

    Nearby Places of Interest

    Restaurants

    • Warren’s South Jordan (1.2 miles)
    • Raising Cane's Chicken Fingers (1.3 miles)
    • McDonald's (1.3 miles)
    • Culver's (1.4 miles)
    • Cubbys South Jordan (1.5 miles)
    • Schmidt's Pastry Cottage (2 miles)
    • In-N-Out Burger (2.1 miles)

    Physicians

    • Jordan Valley Dermatology Center (1.2 miles)
    • South Valley Eyecare (1.6 miles)
    • Riverton & Zenith Family Health Center (1.9 miles)
    • Clarity Vision (2 miles)
    • Riverton Family Health Center (2 miles)
    • Western Ob-Gyn (2.1 miles)
    • Copperview Medical Center (2.2 miles)

    Places of Worship

    • South Jordan Utah Stake Center (1.3 miles)
    • Church of Jesus Christ of Latter Day Saints (1.5 miles)
    • Church of Jesus Christ of Latter Day Saints (1.8 miles)
    • Utah Islamic Center (3.6 miles)
    • Church of Jesus Christ of Latter Day Saints (3.8 miles)
    • Church of Jesus Christ of Latter Day Saints (4.3 miles)
    • Church of Jesus Christ of Latter Day Saints (4.5 miles)

    Theaters

    • ZAGG The District (1.3 miles)
    • Megaplex Theatres (4.3 miles)

    Pharmacies

    • Walgreens (1.5 miles)
    • CVS Pharmacy (1.6 miles)
    • Peterson's Market Onli (1.7 miles)
    • Peterson's Marketplace (1.9 miles)
    • South Valley Compounding Pharmacy (2 miles)
    • Primary Children's Outpatient Pharmacy (2 miles)
    • Smith's Food & Drug (3.2 miles)

    Hospitals

    • Riverton Hospital (2.1 miles)

    Parks

    • River Front Park (2.3 miles)
    • Skye Park (3.5 miles)
    • J Lynn Crane Park (3.7 miles)
    • Morning Cloak Park (4.1 miles)
    • West Jordan Dog Park (5.1 miles)
    • Wheadon Farm Park (5.2 miles)
    • Emmeline Park (5.2 miles)

    Transportation

    • Daybreak Parkway Trax Stop (3 miles)
    • Draper UTA Frontrunner Station (3.4 miles)
    • TRAX 4800 West (3.5 miles)
    • TRAX Fashion Place West (6.9 miles)

    Cafes

    • Starbucks (3.3 miles)

    Frequently Asked Questions

    Where is Pheasant Run Memory Care?
    Does Pheasant Run Memory Care provide care for residents with dementia or Alzheimer's disease?
    What photos are available for Pheasant Run Memory Care in South Jordan, Utah?

    Nearby Communities

    Memory care in Nearby Cities

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