Pheasant Run Memory Care in South Jordan, UT
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2664 West 11400 South, South Jordan, UT 84095
For more information about senior living options: (844) 490-3973
The Peaks of South Jordan is 5 stars all the way. Savannah, the Administrator, leads with warmth and integrity. Kasey, the Director of Nursing, provides outstanding clinical oversight and compassionate care. The entire staff goes above and beyond to create a welcoming, safe, and supportive environment. Residents feel cared for, valued, safe, and truly respected and loved. The dining experience is warm and like a family gathering, with meals that are freshly prepared and thoughtfully planned. The activities program is engaging and thoughtfully designed for all cognitive levels. Hailey Benton is incredible - informative, caring, and reassuring. Savannah and Bart lead with compassion and confidence, transforming the building and uplifting the community. The facility is beautiful, clean, and welcoming, with a home-like atmosphere. The Peaks is an outstanding memory care facility with a loving, attentive staff. Families consistently recommend The Peaks for compassionate, high-quality care.
The Peaks was described as not safe for loved ones due to severe understaffing, to the point that there was no one to answer the phone or permit visits for months. An incident was cited where a resident slept on another resident's bed, with staff acknowledging understaffing and plans to quit because of poor management, and billing continuing after the move-out. The new owners were accused of not knowing how to run a memory care facility, with outside staff picketing over unpaid wages. A reviewer alleged that a resident was overdosed with morphine and other medications, resulting in the resident's death, and that medical records and the POA were mishandled. Savannah, the director, was described by a seasoned nurse as unprofessional and disrespectful. The Peaks were described as a shell company run by LLCs, with concerns about ownership and paperwork. The facility was labeled terrible and horrible by a reviewer, citing disorganization, chronic understaffing, and disgusting food and hygiene issues.The Peaks at South Jordan (formerly Pheasant Run Memory Care) is best suited for families seeking a dementia- and Alzheimer's-focused environment where memory care is the core mission. This community is designed around safety, engagement, and relationship-building, not just custody. The circular floor plan, private spaces that still feel home-like, and a calendar filled with purposeful activities create daily structure that supports orientation and reduces anxiety for residents with memory loss. Leadership prioritizes hands-on oversight, with a clear emphasis on communicating with families and aligning care plans to individual routines and preferences. For families who want a cohesive memory-care culture - where staff know residents by name and meals, activities, and rest cycles are deliberately organized - this is a compelling setting.
Families should know who may want to consider alternatives. If a loved one requires higher medical acuity beyond dementia care, or if staffing stability and predictability are non-negotiables, it's prudent to compare other options. Several reviews flag persistent staffing gaps, sometimes poor phone accessibility, and occasional safety concerns tied to turnover or management transitions. Some accounts describe disagreements about care decisions and governance and even accusations about how ownership changes were handled. These signals aren't universal, but they justify due diligence: verify current staffing ratios, CNA qualifications, and how medical orders, transfers, and incident reporting are actually managed today before committing.
On the positive side, the community earns strong marks for leadership and clinical oversight. Savannah, the Executive Director, is repeatedly described as warm, proactive, and principled, setting a tone of accountability that permeates the building. The Director of Nursing, Kasey, provides solid clinical oversight and hands-on care, with clear, ongoing communication with families. The entire care team is praised for attentiveness and genuine investment in residents' wellbeing. The facility's memory-care specialization is paired with high-quality meals, a diverse activity slate - from art and music therapy to gentle fitness - and staff who genuinely strive to include every resident in meaningful participation. These elements translate into a sense of safety, respect, and daily purpose.
Yet the cautionary notes from some reviews cannot be ignored. Reports of understaffing, intermittent responsiveness, and concerns about care quality surface with enough frequency to merit serious scrutiny. A number of families describe shifts in ownership or administration that appear to have unsettled routines and raised questions about consistency. There are explicit accounts of disputed medical decisions and alleged communication gaps that culminated in tragic outcomes in a few cases. This is not the universal experience, but the pattern underscores the importance of asking pointed questions: who is on the floor during peak hours, how many CNAs are assigned per shift, and what independent checks exist for medication administration and incident follow-up?
The favorable realities still tend to outsize the risks for many families, but only when due diligence is performed and expectations are aligned with actual operations. The Peaks' strength lies in memory-care focus, leadership-driven culture, and programs that keep residents active and connected. When Savannah's leadership is stable and the care team is cohesive, residents appear calmer, healthier, and more engaged; families consistently highlight reliable hospice coordination, clean and welcoming spaces, and a dining experience that feels like home. These tangible benefits directly address what families most want: safety, dignity, and a meaningful daily rhythm for someone navigating memory loss.
Bottom-line guidance centers on disciplined selection. For families prioritizing a dementia-first environment with a home-like feel, The Peaks at South Jordan is a compelling option, anchored by strong leadership and deeply engaged staff. Prospective visitors should plan a tour with a focus on meeting the Executive Director, the Nursing Director, and frontline caregivers; request current staffing rosters and turnover data; ask how recent safety or care concerns were resolved; and probe how the community handles end-of-life planning and hospice coordination. If the answers demonstrate consistent, transparent governance, reliable staffing, and personalized care plans, this community can deliver a high quality of life to a loved one. If stability, continuous CNA coverage, and unequivocal governance are non-negotiable, it is wise to compare alternatives and bring back specific, written expectations to the final decision.
66 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pheasant Run Memory Care in South Jordan, UT is a premier assisted living community that offers exceptional care and amenities for seniors with memory impairments. Our community is designed to provide a safe and comfortable environment where residents can thrive.
Our spacious apartments are fully furnished and feature private bathrooms and kitchenettes. Residents also have access to a beauty salon, gaming room, small library, and fitness room for their enjoyment. We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet throughout the community.
At Pheasant Run Memory Care, our dedicated staff is available 24/7 to provide assistance with activities of daily living as well as medication management. We also offer specialized memory care programming to support those with cognitive impairments. Our mental wellness program promotes overall well-being and helps residents maintain their cognitive abilities.
Residents at Pheasant Run Memory Care enjoy delicious meals prepared by our talented chefs in our restaurant-style dining room. Our dietary team accommodates special dietary restrictions to ensure each resident's needs are met.
We believe in providing an active and engaging lifestyle for our residents. Our concierge services help plan day trips and coordinate transportation to nearby attractions such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. We also offer a variety of scheduled daily activities and fitness programs for residents to participate in.
Choosing Pheasant Run Memory Care means choosing a community that values personalized care and promotes independence for seniors with memory impairments. Contact us today to schedule a tour and see how Pheasant Run Memory Care can enhance your loved one's quality of life.
Pheasant Run Memory Care is located at 2664 West 11400 South, South Jordan, UT 84095 in Salt Lake County, Utah
The array of features offered at Pheasant Run Memory Care is specifically designed to address the unique needs of residents with dementia or Alzheimer's disease, enhancing their quality of life and promoting independence. Assistance with dressing, bathing, and transfers ensures that residents receive the physical support they require while maintaining dignity and personal choice. Medication management helps prevent any medication missteps, which is critical for maintaining health in this vulnerable population. Meal preparation and service are tailored to accommodate dietary preferences and restrictions, encouraging proper nutrition that is often overlooked. The provision of 24-hour supervision fosters a secure environment where residents can feel safe and supported at all times. Engagement in activities of daily living not only promotes routine but also stimulates cognitive function, while specialized memory care programming and mental wellness initiatives are geared toward fostering social interaction and mental engagement, ultimately supporting cognitive health and emotional well-being throughout their journey.
Pheasant Run Memory Care on seniors.fyi includes 17 photos including images showing interior, decor, bedroom, dining, living room, windows, outdoor, chandelier, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Landscaping
Fireplace
Television
Lobby
Chandelier
