The Lodge at Riverton

Pros

• The staff at The Lodge at Riverton genuinely care about providing good patient care and ensuring that everything runs smoothly for the residents.
• Residents appreciate the friendly atmosphere and feel comfortable during their visits, noting that they have a lot of freedom to come and go.
• The activities coordinator, Brittany, is highly praised for her dedication to making residents happy and fulfilled.
• Many visitors have expressed gratitude for the professional and compassionate treatment their loved ones receive from the staff.
• There has been noticeable improvement in the facility under new management, with numerous activities happening and resident concerns being addressed effectively.
• Visitors have enjoyed participating in various activities available at the Lodge, highlighting a fun and engaging environment.
• Residents have remarked positively about the food options and overall cleanliness of the facility during their visits.

Cons

• The facility neglects its residents by leaving them in dirty diapers and failing to provide adequate bed changes.
• Staff members are often unresponsive to residents' needs and frequently ignore them.
• The food served is of poor quality, exemplified by the choice of tuna sandwiches for Christmas dinner.
• There are ongoing hygiene issues, with urine on the hall floors for extended periods and infrequent showering for residents.
• Management appears indifferent to residents' concerns and fails to address reports of drug and alcohol smuggling into the facility.
• Staffing levels are inadequate, leading to long wait times for assistance when residents press their call buttons.
• Employees display a lack of professionalism, including swearing and arguing with residents in front of others.
• The atmosphere is described as unpleasant, with smokers congregating near doors that prevent residents from enjoying the courtyard.
• Frequent turnover among staff results in inconsistency in care and services provided to residents.
• Overall satisfaction among employees seems low, impacting the quality of care delivered to the residents.

Review

The discussions surrounding The Lodge at Riverton reveal a deeply polarized view of the facility, reflecting both distressing criticisms and commendable praises. A number of reviewers have voiced severe concerns about the level of care provided to residents, particularly with issues related to hygiene and staff availability. One family member shared a harrowing account of neglect, describing how their relative was frequently left in soiled diapers without timely assistance. Complaints about dirty hallways littered with urine for weeks and poorly prepared meals—such as tuna sandwiches served on Christmas Day—paint a grim picture that raises questions about the facility’s commitment to maintaining standards essential for its vulnerable residents.

On the other hand, some reviews highlight positive experiences at The Lodge at Riverton. Many individuals praised the friendly demeanor of the staff, who seemed genuinely invested in providing quality care and ensuring smooth operations within the facility. Visitors have noted that although food options might be limited, it was generally well-received by residents. Anecdotes from families visiting their loved ones mention adequately sized rooms (with some caveats regarding space for larger individuals) and clean surroundings that suggest a certain level of maintenance has been adhered to.

A glowing review stood out in particular due to its praise for specific staff members and management changes over time. New management has garnered positive attention, especially from families who noted improvements in resident care since recent leadership shifts took place. Positive changes have been identified by families whose relatives live there; they report more activities available for residents and responsive management that actively addresses concerns brought up by both families and residents.

However, this optimism is counterbalanced by alarming reports from dissenters who cite insufficient staffing levels as a significant problem affecting resident care profoundly. Strikingly similar themes emerge: an overwhelming turnover rate among employees leading to inadequate staffing—particularly highlighted by one review where only two to three certified nursing assistants (CNAs) were reported present during busy hours. Lack of personnel translates into delayed responses when residents call for help; one reviewer relayed their grandmother's frustrating experience needing assistance but receiving little attention when using her call button.

Moreover, the complaints extend beyond mere inconveniences; they include serious allegations regarding drug smuggling within what should be a secured environment. Witness accounts suggested negligence not only towards basic hygienic needs but also concerning medication handling—describing how medications frequently went missing without any apparent accountability among staff members trained “on-the-job” without adequate supervision.

Despite these severe critiques, some visitors expressed gratitude towards various staff members who demonstrated compassion and professionalism while interacting with residents, contrasting sharply with stories of neglects such as persistent lack of showers or proper meal service following staffing shortages—raising concerns about overall management practices at The Lodge at Riverton.

These conflicting narratives ultimately create an urgent call for quality assurance within assisted living facilities like The Lodge at Riverton to ensure no resident suffers indignities related to inadequate care or negligent oversight while receiving support during vulnerable phases of their lives. Families seeking peace of mind while placing loved ones into assisted living environments must carefully weigh both sides—the heartwarming testimonials against alarming cries for help—to safeguard against potential regret along their journey toward finding suitable elder care solutions.

This area of Riverton, Utah offers a convenient and accessible location for seniors. With pharmacies like Primary Children's Outpatient Pharmacy and Western Ob-Gyn in close proximity, healthcare services are easily accessible. Riverton Hospital is also nearby for any medical emergencies. There are a variety of dining options available nearby, such as In-N-Out Burger and Cubbys South Jordan, providing convenient choices for meals. Additionally, there are several places of worship in the area for those seeking spiritual fulfillment. Parks like J Lynn Crane Park offer opportunities for outdoor recreation and relaxation. The Daybreak Parkway Trax Stop provides easy access to public transportation for those looking to explore the surrounding areas. Overall, this neighborhood offers a mix of amenities that cater to the needs of seniors in search of a vibrant community with convenient services and recreational opportunities.

Pharmacies

• Primary Children's Outpatient Pharmacy (0.3 miles)
• South Valley Compounding Pharmacy (0.4 miles)
• CVS Pharmacy (1.3 miles)
• Peterson's Market Onli (2 miles)
• Peterson's Marketplace (2 miles)
• Walgreens (2.8 miles)
• Walgreens (3.2 miles)

Physicians

• Western Ob-Gyn (0.4 miles)
• Riverton & Zenith Family Health Center (1.9 miles)
• Riverton Family Health Center (2 miles)
• Moran Eye Center (2.2 miles)
• Jordan Valley Dermatology Center (2.2 miles)
• Clarity Vision (2.3 miles)
• Decked Out Builders (2.6 miles)

Hospitals

• Riverton Hospital (0.4 miles)

Restaurants

• In-N-Out Burger (0.4 miles)
• Cubbys South Jordan (1.3 miles)
• Warren’s South Jordan (1.3 miles)
• McDonald's (1.3 miles)
• Raising Cane's Chicken Fingers (1.3 miles)
• Popeyes Louisiana Kitchen (2.2 miles)
• JCW’s The Burger Boys (2.2 miles)

Theaters

• ZAGG The District (1 miles)
• Megaplex Theatres (6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.6 miles)
• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• South Jordan Utah Stake Center (2.9 miles)
• Church of Jesus Christ of Latter Day Saints (2.9 miles)
• Church of Jesus Christ of Latter Day Saints (3.3 miles)

Parks

• J Lynn Crane Park (2.2 miles)
• Morning Cloak Park (2.5 miles)
• Emmeline Park (3.5 miles)
• River Front Park (3.8 miles)
• Skye Park (4 miles)
• West Jordan Dog Park (5.3 miles)
• Wheadon Farm Park (5.4 miles)

Transportation

• Daybreak Parkway Trax Stop (2.3 miles)
• Draper UTA Frontrunner Station (3.9 miles)
• TRAX 4800 West (4.1 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (7.8 miles)