Rocky Mountain Care - Riverton

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Rocky Mountain Care - Riverton

3419 West 12600 South, Riverton, UT 84065

For more information about senior living options: (844) 490-3973

3.9 from 108 reviews
5 stars
72
4 stars
7
3 stars
3
2 stars
3
1 stars
23

Skilled Nursing Facility

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    Overall Review of Rocky Mountain Care - Riverton

    Pros

    • pro Heidi is dedicated and consistently takes great care of residents.
    • pro Maurie is wonderful and friendly, bringing energy and holiday cheer to patients.
    • pro The therapy team is motivating and helps patients progress.
    • pro Craig is attentive and ensures needs are met with a friendly greeting each day.
    • pro Kika is proactive, puts things in order, and makes the room comfortable.
    • pro Leslie is compassionate, reliable, and helps patients feel cared for.
    • pro Hailey and Tea are sweet, and the nursing aides are very caring.
    • pro The staff are friendly, cheerful, and professional in their care.
    • pro The food is fabulous and feels like home.
    • pro The facility is beautiful, clean, and has a welcoming, home-like atmosphere.
    • pro Rocky Mountain Care Riverton takes great care of patients and truly cares about each resident.
    • pro Many staff members go above and beyond, creating a family-like atmosphere.

    Cons

    • pro The facility was unsafe and neglectful, with patients left without medications or basic care.
    • pro Weekend staff were described as unhelpful and uncaring, failing to respond to call lights or listen to concerns.
    • pro The care was often horrible and understaffed, with rooms dirty and hygiene inadequate.
    • pro Management and administration were criticized as unprofessional and lacking clear communication.
    • pro Discharge planning and follow-up care were frequently rushed or neglected, causing fear and confusion.
    • pro Some reviewers called the place a disaster, citing neglect and unsafe conditions.
    • pro There were reports of medication errors and patients not receiving necessary treatments.
    • pro Families urged others not to send loved ones there due to neglect and harm.

    Review

    Rocky Mountain Care Riverton is best suited for seniors who are focused on rehabilitation and value a lively, hands-on therapy program delivered by a committed team. The community tends to shine for residents moving from hospital to skilled nursing care who want vigorous physical and occupational therapy, frequent therapeutic contact, and a warm, home-like environment. It works well for families who can stay engaged with discharge planning and daily care coordination, especially when therapy is the primary pathway back to independence. Those seeking a highly predictable, medically centralized model with relentlessly consistent staffing and ironclad accountability around every med, transfer, and call-light may want to look elsewhere.

    The strongest positives center on therapy, staff warmth, and a comforting environment. Across many reviews, the therapy teams are praised as intense, motivating, and compassionate, with therapists who become real partners in recovery. Nurses and CNAs are repeatedly described as kind, attentive, and patient-focused, capable of sustaining a positive mood even in challenging sessions. The facility itself is depicted as clean, welcoming, and full of activity - an atmosphere that helps residents feel cared for and engaged. Food is frequently noted as a plus, and several families highlight discharge planning assistance and the willingness of office and therapy staff to go the extra mile.

    Yet the most serious red flags appear alongside the bright spots. A substantial number of reviews report inconsistent staffing, particularly on nights and weekends, and frequent agency staff that can disrupt continuity of care. Communication gaps with families and insurance teams recur, with several accounts describing missed updates, delayed responses, or difficulties arranging timely med changes and discharge plans. Some families describe odor, housekeeping lapses, or safety concerns in rooms and common areas, while others recount alarms, late call-backs, and missed assistance during critical moments. The mix of praise and alarm signals a facility that can deliver excellent rehab when well staffed, but that can falter when staffing is strained.

    The most troubling narratives describe real safety and care lapses: missed medications, delayed responses to call lights, and discharges handled with little clarity or timely follow-through. Several families recount experiences where falls, medication omissions, or incomplete medical equipment handoffs occurred, sometimes culminating in hospital readmissions. Even in otherwise positive stays, there are mentions of understaffing limiting the ability to provide consistent, one-on-one attention, and of management communication that fails to translate patient needs to frontline caregivers. These contrasts are not mere outliers; they reflect a pattern that must be weighed seriously by families prioritizing steady guardianship and seamless care transitions.

    For decision-making, the takeaway is clear. If choosing Riverton, approach with a proactive, containment-first plan: request a current care conference, verify which shifts will be covering essential services, and establish a clear chain of communication with the charge nurse, the Director of Nursing, and the social worker. Insist on transparent medication management, timely med reconciliation on transfers, and confirmed discharge timelines with real-time updates. Consider visiting at different times to gauge daytime versus evening operations and to observe how call lights are answered. If a facility with unwavering staffing and consistently expert medical oversight is non-negotiable, alternatives should be explored; Riverton should be evaluated as a rehab-focused option with robust oversight and clear, ongoing communication. For families already committed to the rehab pathway, Riverton remains a compelling choice - provided active involvement and diligent follow-through accompany the stay.

    Features

    Housing

    • 40 resident community capacity 40 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Salt Lake City International (18 miles away) Salt Lake City International (18 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rocky Mountain Care - Riverton in Riverton, UT offers a comfortable and convenient assisted living community for seniors. Residents can enjoy a range of amenities to enhance their daily lives, including cable or satellite TV for entertainment, a dining room for communal meals, fully furnished apartments, and access to beautiful outdoor spaces. Housekeeping services are provided to ensure that residents can maintain a clean and tidy living environment.

    In terms of care services, 24-hour supervision is available to provide peace of mind to both residents and their families. Trained staff members offer assistance with activities of daily living, such as bathing, dressing, and transfers. The community also accommodates special dietary restrictions, including diabetes diets, ensuring that each resident's nutritional needs are met. Meals are prepared and served by the staff.

    Mental wellness is a priority at Rocky Mountain Care - Riverton. A mental wellness program is implemented to promote emotional well-being among residents. Medication management services are also provided to ensure that medications are taken properly and on time.

    Residents have the opportunity to engage in resident-run activities as well as scheduled daily activities organized by the community. These activities foster social connections and provide opportunities for recreation and enjoyment.

    The community benefits from its location near various amenities within the surrounding area. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals provide convenience and accessibility for residents.

    Overall, Rocky Mountain Care - Riverton offers a vibrant assisted living community where seniors can feel safe and supported while enjoying a fulfilling lifestyle.

    Nearby Places of Interest

    Located in the heart of Riverton, Utah, this neighborhood offers a convenient and vibrant community for senior living. Within close proximity, there are multiple hospitals and physicians' offices to ensure easy access to medical care. In terms of dining options, a variety of restaurants cater to different culinary preferences. The area also boasts several pharmacies for prescription needs. For entertainment, there are theaters nearby for a night out. Places of worship provide spiritual support, while parks offer opportunities for outdoor activities and relaxation. Public transportation options make it easy to get around the area. Overall, this part of Riverton provides a well-rounded and accessible environment for seniors looking for a comfortable and engaging lifestyle.

    Hospitals

    • Riverton Hospital (0.4 miles)

    Physicians

    • Western Ob-Gyn (0.5 miles)
    • Riverton & Zenith Family Health Center (1.6 miles)
    • Riverton Family Health Center (1.7 miles)
    • Clarity Vision (2 miles)
    • Decked Out Builders (2.1 miles)
    • Jordan Valley Dermatology Center (2.5 miles)
    • Moran Eye Center (2.6 miles)

    Pharmacies

    • Primary Children's Outpatient Pharmacy (0.5 miles)
    • South Valley Compounding Pharmacy (0.7 miles)
    • Peterson's Market Onli (1.7 miles)
    • Peterson's Marketplace (1.7 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (2.9 miles)
    • Walgreens (3.4 miles)

    Restaurants

    • In-N-Out Burger (0.7 miles)
    • Warren’s South Jordan (1.7 miles)
    • Raising Cane's Chicken Fingers (1.7 miles)
    • McDonald's (1.7 miles)
    • Cubbys South Jordan (1.7 miles)
    • Popeyes Louisiana Kitchen (2.3 miles)
    • Sonic Drive-In (2.3 miles)

    Theaters

    • ZAGG The District (1.4 miles)
    • Megaplex Theatres (6 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (1.8 miles)
    • Church of Jesus Christ of Latter Day Saints (2.2 miles)
    • Church of Jesus Christ of Latter Day Saints (2.5 miles)
    • Church of Jesus Christ of Latter Day Saints (2.7 miles)
    • Church of Jesus Christ of Latter Day Saints (3 miles)
    • South Jordan Utah Stake Center (3.1 miles)
    • Church of Jesus Christ of Latter Day Saints (3.3 miles)

    Parks

    • J Lynn Crane Park (2.3 miles)
    • Morning Cloak Park (2.5 miles)
    • Emmeline Park (3.5 miles)
    • River Front Park (3.8 miles)
    • Skye Park (4.4 miles)
    • Wheadon Farm Park (5 miles)
    • West Jordan Dog Park (5.8 miles)

    Transportation

    • Daybreak Parkway Trax Stop (2.7 miles)
    • Draper UTA Frontrunner Station (3.5 miles)
    • TRAX 4800 West (4.5 miles)

    Cafes

    • Starbucks (2.7 miles)
    • Starbucks (7.4 miles)

    Frequently Asked Questions

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