Rocky Mountain Care - Riverton

Pros

• The facility is praised for its cleanliness and the staff's kindness in providing personalized care to patients.
• Staff members are noted for their patience and attentiveness, helping patients with personal grooming and comfort items like soda floats.
• Physical and occupational therapies are frequently provided, promoting patient recovery and well-being.
• The environment is described as homelike and inviting, with ample natural light and engaging activities for residents.
• Some caregivers are acknowledged for doing their best under challenging circumstances, demonstrating dedication to their patients' needs.

Cons

• The facility neglected the patient's needs and failed to provide timely assistance, leading to multiple falls and a call for an ambulance.
• Staff showed unprofessional behavior, with inadequate response times to call buttons and poor communication regarding patient care.
• The facility had cleanliness issues, including dirty rooms and old furnishings that were in disrepair.
• Patients experienced inadequate medical attention, with essential supplies not being provided and critical care protocols not being followed.
• There was a lack of compassion from management, focusing more on filling beds than on patient well-being.
• Caregivers struggled under understaffing conditions, resulting in delayed responses and inadequate personal care for patients.
• Many family members reported witnessing neglectful treatment that led to worsened health conditions for their loved ones after staying at the facility.

Review

In the realm of transitional rehabilitation care, patient experiences can vary drastically, often influenced by the quality of care provided and the facility's management. Riverton Transitional Rehabilitation Care, located in Rocky Mountain Care, has garnered mixed reviews that shed light on both commendable aspects and serious shortcomings within its operations. Through a blend of personal accounts from patients and family members, we can paint a comprehensive picture of life inside this facility.

On one hand, some families have expressed immense gratitude for the quality of care their loved ones received at Riverton. One reviewer highlighted their positive experience after transferring from a hospital due to complications from cellulitis. They praised the professionalism and kindness of the staff, describing how they went above and beyond—providing special air mattresses to prevent pressure sores and even combing out tangles in their hair. The caregiver’s thoughtful gestures, such as offering small soda floats as comfort food at any hour, reflect an underlying compassion that some families feel is vital during recovery periods. This account stands in stark contrast to others who report distressing conditions that overshadow any good intentions.

Conversely, numerous accounts surfaced detailing alarming neglect and inadequate care that many patients experienced while residing at Riverton. One family painted a disheartening image of their loved one's stay marked by repeated falls—four times in just six days—with alarms sounding only when it was too late for meaningful intervention. With staff shortages exacerbated by COVID-19 protocols, timely responses to call buttons became increasingly rare; familial worries intensified when they were unable to reach the facility for over an hour after another fall incident requiring ambulance intervention. Such lapses highlight potential systemic issues regarding staffing levels and effective communication strategies within the facility.

Moreover, aspects related to cleanliness and maintenance drew heavy criticism from several reviewers. Some described unsanitary conditions where basic hygiene routines appeared severely neglected. Reports included dirty walls, unkempt rooms shared with multiple patients divided by flimsy curtains rather than proper partitions, indicating an environment unfit for recovery. In one especially troubling narrative regarding equipment management, it was revealed that essential mobility aids like wheelchairs were removed without clear justification—leaving vulnerable residents trapped in bed with no means of self-movement or assistance.

The incidents detailed go far beyond mere inconveniences; they raise grave concerns about patient safety and dignity during crucial rehabilitation processes. Reviews repeatedly mentioned cognitive dissonance between caregivers’ genuine efforts on behalf of certain patients against a backdrop painted with systemic failures attributed to negligent administration. Complaints encapsulated underwhelming responsiveness to call lights and chronic delays in addressing medical needs—both immediate (like administering medication) or supportive (such as responding urgently when injuries occur)—speak volumes about operational inefficiencies hindering overall patient care quality.

Families seeking skilled nursing care deserve transparency regarding these experiences before entrusting facilities with their loved ones' wellbeing. The juxtaposition between glowing recommendations praising individualized attention contrasts sharply with cries for help from those whose loved ones suffered tragically undermines confidence in Riverton’s ability to provide reliable support that meets high standards demanded by rehabilitative environments.

As prospective residents consider placement options within transitional rehabilitation centers like Riverton Transitional Rehabilitation Care—or indeed any facility—it's imperative not only to assess current reviews but also visit in person if possible beforehand to gauge living conditions firsthand. Ensuring loving family members are treated respectfully cannot be emphasized enough; every story shared illustrates how critical it is to prioritize compassionate nursing care backed by efficient management practices dedicated first and foremost to patient welfare above all else.

Located in the heart of Riverton, Utah, this neighborhood offers a convenient and vibrant community for senior living. Within close proximity, there are multiple hospitals and physicians' offices to ensure easy access to medical care. In terms of dining options, a variety of restaurants cater to different culinary preferences. The area also boasts several pharmacies for prescription needs. For entertainment, there are theaters nearby for a night out. Places of worship provide spiritual support, while parks offer opportunities for outdoor activities and relaxation. Public transportation options make it easy to get around the area. Overall, this part of Riverton provides a well-rounded and accessible environment for seniors looking for a comfortable and engaging lifestyle.

Hospitals

• Riverton Hospital (0.4 miles)

Physicians

• Western Ob-Gyn (0.5 miles)
• Riverton & Zenith Family Health Center (1.6 miles)
• Riverton Family Health Center (1.7 miles)
• Clarity Vision (2 miles)
• Decked Out Builders (2.1 miles)
• Jordan Valley Dermatology Center (2.5 miles)
• Moran Eye Center (2.6 miles)

Pharmacies

• Primary Children's Outpatient Pharmacy (0.5 miles)
• South Valley Compounding Pharmacy (0.7 miles)
• Peterson's Market Onli (1.7 miles)
• Peterson's Marketplace (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.9 miles)
• Walgreens (3.4 miles)

Restaurants

• In-N-Out Burger (0.7 miles)
• Warren’s South Jordan (1.7 miles)
• Raising Cane's Chicken Fingers (1.7 miles)
• McDonald's (1.7 miles)
• Cubbys South Jordan (1.7 miles)
• Popeyes Louisiana Kitchen (2.3 miles)
• Sonic Drive-In (2.3 miles)

Theaters

• ZAGG The District (1.4 miles)
• Megaplex Theatres (6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.8 miles)
• Church of Jesus Christ of Latter Day Saints (2.2 miles)
• Church of Jesus Christ of Latter Day Saints (2.5 miles)
• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (3 miles)
• South Jordan Utah Stake Center (3.1 miles)
• Church of Jesus Christ of Latter Day Saints (3.3 miles)

Parks

• J Lynn Crane Park (2.3 miles)
• Morning Cloak Park (2.5 miles)
• Emmeline Park (3.5 miles)
• River Front Park (3.8 miles)
• Skye Park (4.4 miles)
• Wheadon Farm Park (5 miles)
• West Jordan Dog Park (5.8 miles)

Transportation

• Daybreak Parkway Trax Stop (2.7 miles)
• Draper UTA Frontrunner Station (3.5 miles)
• TRAX 4800 West (4.5 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (7.4 miles)