Willow Wood Care Center

Cons

• The CNAs at Willow Wood Care Center were not doing their job properly and were not keeping track of the resident's clothes.
• The rooms at the facility were described as being old and institutional, resembling a hospital.
• The food at Willow Wood Care Center was disliked by one reviewer and accommodations for diabetes were not made.
• The social worker at the facility was described as uninformed and new, leading to unnecessary complications and wasted time for the resident's family.
• One reviewer found the rooms to be small and felt that their father would not be comfortable at the facility.
• Some of the staff, specifically the CNAs, were described as being rude to residents and handling them carelessly.
• One reviewer felt that they were not being given all the information during their visit and suspected something was being hidden from them.
• The day rate at Willow Wood Care Center was considered to be too expensive and they did not accept Medicare.

Review

Willow Wood Care Center, located in Oxford, Ohio, has received mixed reviews from individuals who have had experiences with the facility. While some people had positive interactions with staff members and were satisfied with the care provided, others expressed concerns about various aspects of the facility.

One reviewer commended the administrator, Michelle, for her prompt response to phone calls and flexibility in accommodating their situation. The reviewer was grateful for Michelle's willingness to assist in securing admission for a friend's parent. They also praised Daryl, the Medicaid case coordinator, for being helpful and responsive to their questions via email. Overall, this reviewer had positive interactions with the staff at Willow Wood and appreciated their efforts.

However, another family member had a different experience when their mother was a resident at Willow Wood. They noted that while the nurses were good, some of the Certified Nursing Assistants (CNAs) did not properly perform their duties. Specifically, they mentioned issues with clothing management, as CNAs would take clothes from other residents' closets if there were no clean clothes available for their own patient. This practice made them uncomfortable knowing that their mother was wearing other people's clothes while others wore hers. The reviewer also expressed dissatisfaction with outdated furnishings in the rooms and poor food quality that didn't accommodate dietary needs.

On a more positive note, one individual who underwent major surgery and stayed at Willow Wood for recovery praised the facilities' professional staff and inviting atmosphere. Despite initial fears about life-changing surgery at a young age, they found reassurance in the care provided by knowledgeable and friendly staff members. They even mentioned a therapy dog on-site that helped residents deal with anxiety.

Another reviewer shared similar sentiments about Willow Wood's staff and described them as kind and thorough. However, they felt that the rooms were too small for personal belongings like TVs and believed the facility could benefit from remodeling or updating. Additionally, they appreciated that excursions were organized based on residents' interests and that there was a garden for them to enjoy.

Unfortunately, not all experiences at Willow Wood were positive. One person visited the facility and observed rude behavior from CNAs towards residents. They described the staff as being rough and careless in handling the residents, which deeply concerned them. They questioned why the state would allow such treatment and expressed empathy for those already residing in the facility.

Lastly, another potential visitor expressed overall dissatisfaction with Willow Wood Care Center. They mentioned feeling uncomfortable with the facility's appearance and also felt that they were not given full transparency during their visit. The high day rate was a deterrent for them, especially since the facility did not accept Medicare.

In conclusion, Willow Wood Care Center has received feedback ranging from positive experiences to concerns about various aspects of care. While some reviewers praised certain staff members for their professionalism and kindness, others highlighted issues such as inadequate clothing management, outdated rooms, poor food quality, and rude behavior from some CNAs. It's essential for individuals considering this facility to weigh both positive and negative aspects before making a decision about their loved one's care.

This section of Salt Lake City, Utah, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With multiple medical facilities in close proximity, including Granger Family Medicine and Endocrinology of Utah, residents have access to quality healthcare options. Additionally, there are several pharmacies nearby such as Walgreens and Maceys Pharmacy for easy prescription refills. For dining options, there are restaurants like Karroo and Left Fork Grill within a short distance for convenient meals out. Public transportation is also easily accessible with TRAX stations nearby for those who prefer not to drive. Parks like Sugar House Park and Liberty Park offer opportunities for outdoor recreation and relaxation. Overall, this area provides a mix of healthcare services, dining options, transportation access, and recreational opportunities that may appeal to seniors considering senior living in Salt Lake City.

Physicians

• Granger Family Medicine Holladay Salt Lake City (0.3 miles)
• Endocrinology of Utah - Diabetes Center (0.7 miles)
• Janet Sessions, LMFT (1 miles)
• Western Urological (1.1 miles)
• Advanced Eye Care (1.3 miles)
• Pulmonary Internal Medicine (1.3 miles)
• Mountain View Women's Clinic (1.4 miles)

Restaurants

• Karroo (0.5 miles)
• Left Fork Grill (2.3 miles)
• Prohibition (2.5 miles)
• Red Rock Brewing Co. (2.7 miles)
• The Original Pancake House Utah - Ft Union (3.1 miles)
• McDonald's (3.1 miles)
• In-N-Out Burger (3.3 miles)

Cafes

• Java Jos (0.5 miles)
• Roots Cafe (2.6 miles)
• Stratford Proper (3.3 miles)
• Coffee Garden (5.7 miles)
• Starbucks (5.8 miles)
• Publik Coffee Roasters (5.8 miles)
• Dutch Bros Coffee (6.2 miles)

Pharmacies

• Walgreens (0.6 miles)
• Maceys Pharmacy (0.9 miles)
• Walgreens (1.3 miles)
• Walgreens (2.3 miles)
• Harmons (2.3 miles)
• Walgreens (2.4 miles)
• Dan's Foods-70th South (3.2 miles)

Hospitals

• St Mark's Hospital (1.3 miles)
• Intermountain Medical Center (1.9 miles)
• Orthopedic Specialty Group - TOSH (2.2 miles)
• Valley Mental Health (3.8 miles)
• United States Government (6.2 miles)
• George E Wahlen VA Hospital (6.2 miles)

Transportation

• TRAX Murray North (2.1 miles)
• TRAX Meadowbrook (2.5 miles)
• Trax Ballpark Staion (2.7 miles)
• TRAX Millcreek (3.1 miles)
• TRAX Fashion Place West (3.2 miles)
• TRAX Central Pointe (4.4 miles)

Parks

• Imperial Park (2.9 miles)
• Fairmont Park (3.8 miles)
• Sugar House Park (3.9 miles)
• Bonneville Glen (5.5 miles)
• Sunnyside Park (5.8 miles)
• Liberty Park (6.1 miles)
• No Name Park (6.2 miles)

Places of Worship

• LDS Foothill Stake Center (4.4 miles)
• Church of Jesus Christ of Latter Day Saints (6.2 miles)

Theaters

• Megaplex Theatres (6.2 miles)