Palma Real in Mathis, TX

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  • Interior

    A well-appointed dining room with tables covered in light green tablecloths and wooden chairs, illuminated by an elegant chandelier.
  • Decor

    A cozy reading corner with a bookshelf and armchair.
  • Bedroom

    A hospital room featuring two beds adorned with colorful quilted bedspreads, a TV on the wall, and a window with blinds.
  • Dining

    A cozy kitchen and dining area with a coffee station, warm lighting, and comfortable seating.
  • Landscaping

    A neatly landscaped garden beside a brick building with vibrant flowers and plants along a walkway.
  • Patio

    A cozy patio with white outdoor furniture and a potted plant in a garden setting.
  • Pathway

    A welcoming entryway with brick columns and hanging plants.
  • Exercise Equipment

    A physical therapy room equipped with various rehabilitation exercise machines and tools.
  • Salon

    An empty hair salon with barber chairs and washing stations ready for clients.
  • Chapel

    A small chapel with wooden pews facing an altar, adorned with a cross and flanked by floral arrangements.

Palma Real in Mathis, TX

1220 Loop 459, Mathis, TX 78368

For more information about senior living options: (844) 490-3973

4.8 from 102 reviews
5 stars
96
4 stars
2
3 stars
0
2 stars
0
1 stars
4

Memory Care Skilled Nursing Facility

Overall Review of Palma Real

Pros

  • pro Palma Real is described as wonderful with outstanding, caring staff.
  • pro The employees are wonderful and caring, greeting residents with smiles.
  • pro Rene Ramirez (HR) is wonderful, and administrator Keon Mays goes above and beyond to meet residents' needs.
  • pro Blanca Cano, the activities director, is amazing and treats residents like family.
  • pro Blanca Cano leads daily activities that keep residents engaged and happy.
  • pro Monica Garcia is compassionate, knowledgeable, and goes above and beyond to help families.
  • pro Isabel Rivera, the social worker, is kind, caring, and passionate about her job.
  • pro The CNAs and nursing staff are professional, gentle, and dedicated to excellence.
  • pro The facility is clean, well-maintained, and welcoming.
  • pro The dining staff make special treats and drinks and go out of their way for residents.
  • pro Savannah Pueblo, the receptionist, is always welcoming and goes above and beyond to help.
  • pro The rehab team provides excellent PT/OT/Speech and helps residents make progress.

Cons

  • pro They claim Palma Real did not provide the promised services and that overall care was lacking.
  • pro They note frequent staff turnover, making it hard to keep good caregivers.
  • pro They allege the facility was careless and nearly overdosed their grandfather with medications not prescribed.
  • pro They report the food was horrible and describe a depressing atmosphere, with gnats and insects in rooms/restrooms.
  • pro They state the wound care team did not treat bedsores and did not clean the Foley as they should have.
  • pro They would not recommend placing a loved one at Palma Real based on their experience.

Review

Palma Real in Mathis, TX is best suited for families seeking a warm, home-like transitional care and rehabilitation hub where staff are consistently engaged, warm, and responsive. The community shines for residents who value social connection, daily activities, and hands-on attention from the care team. Leadership is repeatedly praised, with Administrator Keon Mays and the admissions/HR staff taking a hands-on role to ensure residents' needs are met. The activity program, led by Blanca Cano, drives daily engagement - baking, crafts, bingo, and themed events - that many families describe as life-affirming. The facility itself is clean and inviting, featuring a chapel and bright communal spaces that reinforce a sense of belonging for residents and visitors alike.

Those who need iron-clad guarantees around every service may want to weigh alternatives. A minority of reviews recount unmet expectations - special dietary accommodations not fulfilled, care plans not fully delivered, and a perception that promised services did not materialize. Staff turnover is noted as a challenge at times, which can disrupt continuity of care. A troubling account describes a potential medication handling lapse and suboptimal wound care, underscoring that even strong facilities can experience lapses in a complex care environment. For families with highly specific medical needs or those requiring consistently regimented care, these concerns warrant direct, probing conversations and possibly parallel evaluations with other options.

Yet the robust advantages frequently outweigh these concerns. Clinical and rehabilitative care are repeatedly described as top-tier: caregivers and therapists show up with skill and patience, and a rehab team capable of turning progress into tangible gains. The care environment emphasizes dignity and person-centered support, with social workers guiding admissions, discharges, and ongoing needs with compassion. Dietary responsiveness appears strong, including gluten-free considerations and individualized meal tailoring. The atmosphere is consistently described as clean, calm, and family-oriented, with staff going above and beyond to celebrate residents' milestones and keep families informed. In short, Palma Real delivers a credible, close-knit care culture that can transform the experience of aging and recovery.

Rehab and wound-care outcomes appear especially consistent, based on multiple accounts. Families report relatives regaining mobility after in-house PT, OT, and speech therapy, praising the coordinators who manage transitions from hospital to Palma Real. Monica Garcia is repeatedly cited as compassionate and proactive, often handling admissions, questions, and discharge planning with clarity and speed. This practical, process-driven support reduces anxiety for families facing difficult decisions. The nursing and CNA staff are praised for gentleness and attentiveness, with many testimonials highlighting specific aides by name for their kindness and reliability. When therapy goals align with resident needs, Palma Real shows the ability to deliver meaningful functional gains.

Staff culture clearly shapes the resident experience. Blanca Cano's continual energy and personalized activity planning, Isabel Rivera's steady social-work leadership, and Savannah Pueblo's welcoming front-desk service are frequently highlighted. The community is described as a place where residents are treated like family, not merely patients, and where family members feel invited to participate. Cleanliness, hospitality, and a sense of daily purpose are consistently emphasized, alongside leadership's commitment to morale and to supporting staff who care for residents with warmth. This is not merely a facility; it is a cohesive, mission-driven team that has earned trust with families during vulnerable moments.

For families deciding where to place a loved one, Palma Real represents a compelling blend of warmth, activity, and capable rehab - with a careful caveat to verify care-plan reliability and consistency. The strengths - close-knit staff, energetic programming, and thorough family communication - often offset the risks raised by turnover and occasional service gaps. Before deciding, pursue in-depth conversations about dietary accommodations, medication safety, and how staff continuity is managed. A tour during a high-activity day can reveal whether the current team sustains the privacy, dignity, and home-like atmosphere described by many families. When a right match is found, Palma Real can feel less like a facility and more like a trusted, caregiving home for aging loved ones.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Palma Real, located in Mathis, TX, is a premier assisted living community offering an array of care services in a comfortable and inviting environment. As a skilled nursing facility, our dedicated staff provides 24-hour supervision and assistance with activities of daily living to ensure the well-being and safety of our residents.

At Palma Real, we understand the importance of maintaining a high quality of life, which is why we offer a wide range of amenities to enhance the overall experience for our residents. Our community features a beauty salon where residents can enjoy pampering services, as well as cable or satellite TV in their private accommodations for entertainment. We also provide community-operated transportation for convenience, whether it's for social outings or appointments. Our computer center allows residents to stay connected with loved ones virtually, while the small library offers a peaceful space for reading and relaxing.

When it comes to dining, our restaurant-style dining room serves delicious meals prepared by our skilled culinary team. We cater to special dietary restrictions and offer diabetes diets to ensure each resident's specific needs are met. In addition, our fully furnished accommodations include private bathrooms and kitchenettes for added comfort and convenience.

At Palma Real, we believe that an active lifestyle contributes to overall wellness, which is why we offer various activities for our residents to enjoy. From fitness programs designed to promote physical well-being to planned day trips and resident-run activities that encourage socialization and engagement, there is always something exciting happening at our community.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options nearby make it easy for residents to access essential services and maintain connections within the community.

We strive to provide personalized care in a warm and nurturing environment at Palma Real in Mathis. With exceptional care services and a host of amenities designed with our residents' comfort in mind, we are committed to ensuring that each individual's unique needs and preferences are met.

Nearby Places of Interest

Transportation

  • U-Haul Neighborhood Dealer (0.2 miles)
  • U-Haul Neighborhood Dealer (21 miles)
  • Bee Cab (21.8 miles)
  • U-Haul Neighborhood Dealer (21.9 miles)

Restaurants

  • Church's Chicken (0.5 miles)
  • Sonic Drive-In (0.5 miles)
  • Taqueria Vallarta 2 (0.6 miles)
  • Qwik-E Drive Thru Mart (0.8 miles)
  • Kool Sips Drive Thru (0.9 miles)
  • J & M Bakery (1 miles)
  • Pizza Hut (1.2 miles)

Places of Worship

  • Mount Pisgah (0.6 miles)
  • Mt Pisgah Baptist Church (0.6 miles)
  • Church of Christ (0.6 miles)
  • Jehovah Witness Kingdom Hall (0.7 miles)
  • Southern Baptist Convention (0.8 miles)
  • First United Methodist Church (0.9 miles)
  • First Baptist Church (1 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Crawford Care Pharmacy (12 miles)
  • Crawford Pharmacy (12 miles)
  • Walmart Pharmacy (19.8 miles)
  • H-E-B Pharmacy (21.7 miles)
  • Good Neighbor Pharmacy (21.8 miles)
  • Walgreens (21.8 miles)

Physicians

  • South Padre Island Pediatric Center (0.8 miles)
  • Hometown Health Care (12 miles)
  • Northwest Cancer Center (19.2 miles)
  • Almouie Pediatrics (19.4 miles)
  • Radiology Associates (19.6 miles)
  • Calallen Orthopaedic & Sports Medicine Center (19.6 miles)
  • Coastal Cardiology Association (19.6 miles)

Cafes

  • Las Palmas Cafe (1 miles)
  • Starbucks (19.2 miles)
  • Coffee Barrel (21.6 miles)
  • Bee Perk Gourmet Coffee Beeville (21.9 miles)

Parks

  • Paiz Park (1.2 miles)
  • W.J. Harton Park (1.2 miles)
  • Banquete Park (19.8 miles)
  • Poesta Park (21.5 miles)
  • Koehler Park (22 miles)
  • Flournoy Park (22.5 miles)

Hospitals

  • Riverside Hospital (19.6 miles)
  • Corpus Christi Medical Center (19.7 miles)
  • DaVita Riverside Renal Center (19.8 miles)

Theaters

  • Rio 6 Cinema (22 miles)

Frequently Asked Questions

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