Sage Oak - Preston Hollow

Pros

• The staff at Sage Oak is consistently described as caring, responsive, and committed to the well-being of the residents.
• Residents and their families appreciate the individual attention provided due to the facility's small size.
• The management team is highly praised for being receptive to questions and concerns from families.
• The environment is noted for allowing residents to maintain dignity and comfort in a home-like setting rather than an institutional atmosphere.
• Families value the high quality of food offered at Sage Oak compared to more industrial arrangements in other facilities.
• The facility has effectively handled challenges related to Covid-19 while maintaining a safe environment for residents.
• Many reviewers recommend Sage Oak for those seeking assisted living or assisted living plus care for their loved ones.

Cons

• The activities offered at Sage Oak are tough to engage residents, with a lack of effort observed in involving them in these activities.
• Staffing challenges impacted the experience negatively, with two specific staff members detracting from the overall quality of care.
• The layout of the bathroom was considered a downfall for some residents' experiences.
• Advocating for loved ones may be necessary due to inconsistencies in care from certain staff members, highlighting the need for video cameras in resident rooms for additional oversight.

Review

Sage Oak has emerged as a commendable choice for families seeking assisted living for their loved ones, offering a unique blend of personalized care and a home-like environment. Many reviewers express their satisfaction with the staff, highlighting their caring and responsive nature. They appreciate that the on-site employees work diligently to address the residents’ needs, often going above and beyond to ensure comfort and well-being. This dedication creates an atmosphere where family members can feel secure in knowing their loved ones are being cared for by professionals who genuinely care.

However, some reviews point out challenges regarding resident engagement in activities. It appears that while the intent behind organizing activities is present, not all residents are motivated to participate. Some family members have observed a lack of proactive efforts from staff to encourage participation among residents in these activities. This suggests that while the compassionate nature of the staff is clear, there may be room for improvement in creating more engaging programs that captivate the interests of residents who may be hesitant or uninterested.

The physical attributes of Sage Oak also receive notable mention across multiple reviews. One family described how their friend enjoyed almost four years at Sage Oak on Forrest Lane in Dallas, praising its thoughtful design tailored specifically for elderly and handicapped individuals. The facility features seven spacious guest rooms equipped with ensuite bathrooms, maintaining cleanliness through rigorous sanitization processes between residents. Reviewers value this attention to detail as it enhances both comfort and dignity for those in residence.

Moreover, many reviewers appreciate the smaller size of Sage Oak compared to larger facilities, which allows for individualized attention and interaction between caregivers and residents. The personal touch extends to room personalization; residents are encouraged to furnish their own spaces, which adds warmth and familiarity akin to a true home environment rather than an institution. Family members consistently note how this intimate setting fosters deeper connections between staff and residents.

In addition to its facilities, the management team's responsiveness stands out as an important aspect contributing to positive experiences at Sage Oak. Families express comfort knowing they can approach management with questions or concerns without hesitation. Many report frequent communication with management during their loved one's stay; such accessibility fosters trust and reassurance during a challenging time when families must find suitable living conditions for their older relatives.

Despite mentioning some staffing challenges—specifically referencing two employees who detracted from an otherwise stellar experience—the general consensus remains positive toward Sage Oak's capabilities as an assisted living facility. Family members recommend incorporating measures like video monitoring for added peace of mind regarding care delivery. Overall, families repeatedly endorse Sage Oak as a top choice among assisted living options due to its commitment to quality care, responsive management team, superior food quality compared to other facilities, particularly amid pandemic-related difficulties. For anyone considering assisted living or enhanced care options for elderly loved ones, Sage Oak consistently emerges as a facility deserving serious consideration based on numerous firsthand accounts reflecting heartfelt gratitude for the care provided within its walls.

This part of Dallas, Texas offers a variety of amenities that cater to the needs of seniors looking for convenient living options. With multiple pharmacies in close proximity, access to healthcare services at Pediatric Associates of Dallas and Eye Care Associates, as well as Texas Health Presbyterian Hospital nearby, senior residents can easily manage their medical needs. There are also numerous dining options available, ranging from casual eateries like Wingstop and Braum's to upscale restaurants such as Seasons 52 and The Cheesecake Factory, providing ample choices for dining out. Places of worship like Preston Hollow Presbyterian Church and Temple Emanu-El offer spiritual support, while theaters like AMC Theater Northpark and Alamo Drafthouse Lake Highlands provide entertainment options. Transportation is easily accessible with the Park Lane Station and Dallas Love Field airport nearby, making it convenient for seniors to travel or visit loved ones. Additionally, the abundance of parks like R.P Brooks Park and Germany Park offer opportunities for outdoor recreational activities. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and vibrant community to call home.

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.5 miles)
• Abrams Royal Pharmacy (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.5 miles)

Restaurants

• Wingstop (1.3 miles)
• Braum's (2.5 miles)
• Enchilada's Restaurant (2.5 miles)
• Seasons 52 (2.6 miles)
• Jia Chinese (2.7 miles)
• The Cheesecake Factory (2.8 miles)
• R+D Kitchen (2.8 miles)

Places of Worship

• Preston Hollow Presbyterian Church (1.7 miles)
• Temple Emanu-El (2.4 miles)
• Northway Christian Church (2.7 miles)
• Episcopal Church Of The Transfiguration (2.7 miles)
• St Monica Catholic Church (3.3 miles)
• Webb Chapel Church of Christ (5.2 miles)
• Cathedral of Hope (5.7 miles)

Physicians

• Pediatric Associates of Dallas (1.8 miles)
• Eye Care Associates (5.6 miles)

Hospitals

• Texas Health Presbyterian Hospital Dallas (2.2 miles)

Theaters

• AMC Theater Northpark (2.5 miles)
• Alamo Drafthouse Lake Highlands (3.7 miles)
• Alamo Drafthouse Cinema (4.4 miles)

Transportation

• Park Lane Station (2.5 miles)
• Dallas Love Field (DAL) (5.2 miles)
• Southwest Airlines (5.3 miles)
• TSA Security Checkpoint (5.3 miles)
• Baggage Claim (5.4 miles)
• Arapaho Center Station (5.7 miles)
• U-Haul Moving & Storage (5.8 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (2.9 miles)
• Starbucks (3.6 miles)
• Starbucks (6.5 miles)

Parks

• R.P Brooks Park (3.5 miles)
• Germany Park (4.3 miles)
• Addison Circle Park (4.6 miles)
• Tietze Park (5.7 miles)
• Lochwood Park (6.5 miles)