Complete Care Berkshire in Reading, PA

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Complete Care Berkshire in Reading, PA

Information last verified:

5501 Perkiomen Avenue, Reading, PA 19606

For more information about senior living options: (844) 490-3973

4.7 from 113 reviews
5 stars
97
4 stars
7
3 stars
3
2 stars
0
1 stars
6

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Top 5% Senior Living Community in 2023Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Complete Care Berkshire Costs & Pricing

Complete Care Berkshire offers competitive pricing for its living accommodations compared to both Berks County and the broader Pennsylvania market. For a studio, residents can expect a monthly cost of $3,125, which is notably lower than the county average of $3,338 and significantly less than the state average of $3,737. The one-bedroom option at Complete Care is priced at $3,750, which again provides value by being more affordable than the county's rate of $4,043 while remaining reasonably close to the state's figure of $4,006. In the two-bedroom category, Complete Care Berkshire's price of $4,800 aligns closely with local and state averages yet maintains a competitive edge within this segment as well. Overall, Complete Care Berkshire stands out as an economical choice for prospective residents seeking quality care in a supportive environment.

Floor plansComplete Care BerkshireBerks CountyPennsylvania
Studio$3,125$3,338$3,737
1 Bedroom$3,750$4,043$4,006
2 Bedrooms$4,800$4,289$4,242

Overall Review of Complete Care Berkshire

Pros

  • pro The receptionist is welcoming and the caregivers are pleasant and caring.
  • pro All the staff members are nice and very pleasant.
  • pro The staff are caring and compassionate.
  • pro There are friendly, smiling faces and compassionate personal care at every level.
  • pro The facility is well maintained and always clean.
  • pro Connor and the Recreation department are fabulous and clearly care about the residents.
  • pro The nursing staff and therapists are friendly, helpful, and professional.
  • pro The staff interact with residents as if they are family.
  • pro Families report that their loved ones are happy and well cared for.

Cons

  • pro The hairdresser did not shampoo, leaving the mom’s hair oily.
  • pro They would rate the facility zero stars.
  • pro The staff were unprofessional and unorganized, and management was as bad as the nurses and doctors.
  • pro They lost the patient’s glasses and clothes and delays in reimbursing them.
  • pro The short-term rehab was terrible: pain was ignored, therapy was brief and limited, rooms were cramped, and meals were poor and cold.
  • pro Some staff did not perform their duties, leaving a patient sitting in urine for more than five hours.
  • pro They would warn others to stay far away from this place and say it should be shut down immediately.

Review

Complete Care Berkshire in Reading, PA is best suited for families seeking a warm, homey skilled-nursing environment where compassionate, attending staff and a lively activity calendar are the core of daily life. This community excels for residents who value personal attention, friendly faces at every turn, and ongoing social engagement as a central part of long-term care. The strongest cases in these reviews come from families who observed staff going the extra mile, checking on residents during meals, coordinating with therapists, and weaving activity into the day. For many, the facility’s ambiance, clean, well-maintained spaces, practical common areas, and a courtyard-like feel, helps make a long-term stay feel less clinical and more like a supported home.

But there are clear reasons to consider alternatives. A number of reviewers flag variability in daily care and staffing levels, noting turnover and understaffing that can translate into inconsistent attention on busy shifts. Several families recount experiences where basic needs, shawering, meals, or timely assistance, were not consistently met, or where belongings were misplaced, laundry tangled with personal items, or communication from administration was uneven. Short-term rehab drew mixed reviews, with some praising the therapists and others describing limited time, perceived under-treatment, or gaps in monitoring pain and progress. In short, when reliability and flawless daily execution are non-negotiable, or when a larger, newer facility feel is preferred, alternatives may be worth probing.

The strongest pros consistently align with the facility’s people and programs. Staff across the spectrum, reception, nurses, aides, therapists, and the recreation team, are repeatedly praised for kindness, professionalism, and genuine care. Families highlight recreation staff like Connor and the overall activity programming as a standout feature, with residents actively participating and enjoying meaningful social time. Cleanliness and upkeep are repeatedly cited as a plus, contributing to a welcoming, comfortable atmosphere. The rehabilitative and infusion capabilities also appear solid, with therapies and social services described as knowledgeable and accessible, traits that matter for those navigating recovery or ongoing therapy. Taken together, these strengths create a caregiving environment that feels attentive, collaborative, and resident-centered.

Those same strengths only partially offset the noted drawbacks, so a balanced decision hinges on what matters most. The care team’s warmth and the facility’s inviting setting can blunt the sting of occasional operational glitches, especially for long-term residents who need steady human connection and predictable routines. Yet for families prioritizing seamless, around-the-clock consistency, or for those whose loved one requires intensive, flawless daily care, the cons may loom larger. The risk of understaffing, turnover, and the occasional breakdown in administrative communication can undermine confidence if not actively mitigated through proactive advocacy, regular updates, and structured care planning. In this calculus, families that are prepared to engage as partners, asking pointed questions and setting clear expectations, often convert these risks into workable arrangements.

To maximize outcomes there, approach the evaluation with a practical, action-oriented mindset. On a tour, request a frank conversation with a head caregiver and the floor teams to understand how assignments are made and how shifts are staffed. Ask to review a typical week’s activity calendar and the therapy schedule, plus a clear outline of the daily care plan for a loved one. Probe the laundry policy, loss/repair procedures for clothing and personal items, and the process for resolving concerns about showers, feeding, or mobility assistance. Meet with the dietary team to sample menus and hear how meals are customized to preferences and restrictions. Load the discussion with concrete expectations, how communication will be delivered, who the point person is for updates, and how family advocacy translates into measurable improvements.

Ultimately, Complete Care Berkshire represents a strong fit for families who prize a compassionate, personable culture, consistent cleanliness, and robust activity and rehab services within a cozy, homelike setting. The facility stands out where staff devotion and resident engagement are prioritized and where families can feel confident that their loved one is surrounded by people who genuinely care. It is less clearly optimal for those who demand near-perfect staffing consistency at all hours, or for families seeking highly specialized short-term rehab with an emphasis on aggressive, tightly managed progress. For those criteria, exploring a few alternative options in the Reading area is prudent. When choosing, focus on the certainty of daily care, the responsiveness of administration, and the ability to tailor the program to the loved one’s evolving needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care Berkshire in Reading, PA is a top-quality assisted living community that offers exceptional care services and amenities for seniors. Our skilled nursing facility ensures that residents receive round-the-clock supervision and assistance with activities of daily living, including bathing, dressing, and transfers.

At Complete Care Berkshire, we prioritize the well-being of our residents by providing medication management and coordinating with health care providers for their specific needs. Our mental wellness program ensures that individuals with mild cognitive impairment receive specialized attention and care.

We understand the importance of nutrition, which is why our dining options include special dietary restrictions to cater to individual needs. Our highly trained staff takes pride in preparing delicious and nutritious meals while ensuring that each resident's dietary requirements are met.

In addition to attentive care services, our community offers an array of amenities to enhance the comfort and enjoyment of our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, Wi-Fi/high-speed internet access for staying connected with loved ones. Residents can relax in our beautiful garden or outdoor space, providing a peaceful retreat within the community. Housekeeping services ensure that each resident's living space remains clean and tidy.

Activities play an integral part in maintaining an active lifestyle at Complete Care Berkshire. We offer scheduled daily activities tailored to individual interests and preferences to encourage engagement and socialization among residents.

Located conveniently near parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship, Complete Care Berkshire provides easy access to various services within the surrounding area.

Choose Complete Care Berkshire for unparalleled assisted living services where compassion meets quality care in a warm and homely environment.

Nearby Places of Interest

Physicians

  • Reading Pediatrics (0.5 miles)
  • PriorityCare (0.6 miles)
  • Berks Oral Surgery (0.6 miles)
  • Southern Berks Family Medicine (0.9 miles)
  • Hearing Aid Associates (1.7 miles)
  • Quickcare Exeter (2 miles)
  • Allergy & Asthma Medical Center PC (2.5 miles)

Restaurants

  • Exeter Family Restaurant (0.9 miles)
  • Chick-Fil-A (1 miles)
  • Liberty Taproom (2.8 miles)
  • Bertie's Inn (4.2 miles)
  • Trooper Thorn's Irish Beef House (4.5 miles)
  • Victor Emmanuel II (4.6 miles)
  • Yellow House Hotel (4.9 miles)

Pharmacies

  • Rite Aid (1.1 miles)
  • Rite Aid (2.7 miles)
  • Birdsboro Pharmacy (3.1 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (5.1 miles)
  • Berks Discount Pharmacy (5.1 miles)
  • Rite Aid (5.6 miles)

Places of Worship

  • St Catherine of Siena Roman Catholic Church (1.8 miles)
  • Bethany Lutheran Church (5.9 miles)
  • Immanuel United Church of Christ (6.2 miles)
  • Holy Guardian Angels Roman Catholic Church (7.1 miles)

Parks

  • Egelman Park (4 miles)
  • Eleventh and Pike Playground (5.5 miles)
  • Reading Public Museum Arboretum (6.2 miles)
  • Museum Park (6.5 miles)

Transportation

  • Enterprise Rent-A-Car (4.8 miles)

Hospitals

  • Haven Behavioral Hospital (5.1 miles)
  • Reading Hospital Sleep Center (5.8 miles)
  • Reading Nursing Center Loc. 4 (5.9 miles)
  • Central Monitoring Room (6 miles)
  • TRHMC C-Building 3rd Floor (6.1 miles)
  • The Reading Hospital (6.1 miles)
  • Beginnings Maternity Center (6.1 miles)

Cafes

  • Pike Cafe (5.6 miles)
  • Dosie Dough (7 miles)

Frequently Asked Questions

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Related Resources

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