Ellen Memorial Health Care Center

Pros

• The staff at Ellen Memorial Health Care Center is warm, friendly, and attentive, providing excellent personal care for residents.
• Many residents enjoy the delicious food served at the facility, contributing to a positive dining experience.
• The center offers daily activities and special assistance for visually impaired individuals, enhancing the quality of life for residents.
• Families appreciate regular updates from staff about their loved ones' care, fostering good communication.
• The facility maintains a clean environment and has nicely decorated common areas that are inviting for guests and family members.
• Residents have access to transportation for medical appointments, which adds convenience to their care routine.

Cons

• The food is less than desirable, cold, and unappealing.
• The bandage on the wound site had not been checked or changed for almost a week.
• A bed sore was left exposed for five days, causing significant pain.
• Residents were left sitting in their own urine for almost two hours.
• Some staff members are described as unfriendly and grumpy.
• Patient rooms are old, outdated, and not properly cleaned.
• There is a lack of stimulating activities, especially in the evening.
• Suppertime meals consist mainly of peanut butter and jelly, which is considered unacceptable.
• The facility is understaffed, leading to inconsistent care levels.
• Several reviews express discontent with the overall cleanliness of the hallways and patient rooms.

Review

Ellen Memorial Health Care Center has garnered a mix of reviews from families and residents, reflecting their experiences with the facility's various aspects. The sentiments range from appreciation for the staff's warmth to concerns about care quality and food services. This complex blend highlights the need for improvements while acknowledging the positive elements that some visitors have encountered.

Many reviewers noted that the staff at Ellen Memorial are generally warm, friendly, helpful, and kind. Their dedication often stands out as a comforting aspect of the facility. For instance, one reviewer shared how they frequently visit their relative and observed that the staff calls daily with updates on their loved one’s care, demonstrating a commitment to communication and attentiveness. Another observer mentioned how they regularly entertain residents with music, signifying an effort to create a vibrant atmosphere in which residents feel engaged.

However, negative feedback was significant regarding the quality of personal care received by residents. One review highlighted distressing instances where a patient’s bandage went unchecked for nearly a week, leading to avoidable complications such as bed sores. Another account pointed out neglectful practices where residents were left sitting in discomfort or unclean conditions for extended periods. Such experiences raised serious concerns about staffing levels and day-to-day attentiveness during peak hours when families might expect improved support for their loved ones.

Food quality emerged as another repeated concern among reviewers. Multiple accounts described meals as cold or unappealing, dramatically affecting residents' overall satisfaction since dining is often a highlight of their day. One heartbreaking example included a Christmas dinner consisting only of a cream cheese sandwich without any accompanying side items—indicative of what many consider below-standard meal offerings given the monthly costs associated with staying at Ellen Memorial. While some family members did appreciate certain meal options available during lunch, dissatisfaction remained prominent regarding evening meals and breakfast selections.

The physical environment also received mixed reviews; while common areas were described as clean and well-maintained, resident rooms were criticized as outdated and inadequately cleaned. Some individuals lamented the condition of hallways not smelling fresh while only certain sections showcased effort in decor and upkeep. These concerns point toward an urgent need for renovations that reflect both aesthetic value and functional cleanliness across all areas of resident access.

Overall, while there are redeeming qualities attributed to Ellen Memorial Health Care Center such as attentive night staff and pleasant communal activities, substantial issues around food service standards, personal care reliability during daytime hours, staffing levels necessary for adequate attention, and outdated facility conditions prevail in conversations about potential improvement areas for future management strategies. Families continue to express concern over these fundamental aspects critical to enhancing not just comfort but also dignity in care provided within nursing facilities like Ellen Memorial Health Care Center—a call to action for leadership to address these challenges head-on effectively.

Places of Worship

• LDS Church (0.7 miles)
• Child Evangelism Fellowship (2.1 miles)
• Camp Ladore (6 miles)
• Beach Lake United Methodist Church (6.5 miles)
• Wallenpaupack FM Church (9 miles)
• The Hub (9 miles)
• First Presbyterian Church of Hawley (9.2 miles)

Physicians

• Mountain Laurel Surgery Center (0.9 miles)
• Honesdale Family Health Center (0.9 miles)
• Wayne Physiatry (0.9 miles)
• Pediatric practices (0.9 miles)
• Pediatric Practice (0.9 miles)
• Pediatric Practices of Northeastern PA (0.9 miles)
• Highland Physicians (0.9 miles)

Hospitals

• Da Vita (0.9 miles)
• DaVita Honesdale Dialysis Center (0.9 miles)
• Maxis Health System (11.3 miles)
• Moses Taylor Regional Dialysis System (11.7 miles)
• Catskill Regional Medical Center (16 miles)
• Grover M. Hermann Hospital (16.1 miles)

Restaurants

• Ice Cream Cottage (0.9 miles)
• Paulie's Hot Dogs (1.2 miles)
• Town House Diner (1.4 miles)
• Two Guys From Italy Pizzeria (1.4 miles)
• Camp Umpy's Bagels & Stuff (1.6 miles)
• Native Food & Drink (1.6 miles)
• Tick Tock's (2 miles)

Parks

• Apple Grove (0.9 miles)
• Central Park Honesdale Pa (1.4 miles)
• Bingham Park (8.7 miles)
• Alyesworth Park (13.6 miles)

Pharmacies

• Wellspring Homeopathic Pharmacy (1.2 miles)
• Stephens Pharmacy (1.3 miles)
• CVS Pharmacy (1.8 miles)
• Walmart Pharmacy (3.3 miles)
• Rite Aid (3.5 miles)
• Brundages Waymart Pharmacy (6.7 miles)
• The Medicine Shoppe (11.4 miles)

Cafes

• Black & Brass Coffee Roasting (2.4 miles)
• The Tusten Cup (11.4 miles)
• 2 Queens Coffee (11.7 miles)
• Black & Brass Hideaway (12.7 miles)

Transportation

• Enterprise Rent-A-Car (4.9 miles)
• U-Haul Neighborhood Dealer (9.3 miles)
• Ryder Truck Rental and Leasing (11.5 miles)