Ellen Memorial Health Care Center in Honesdale, PA

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Ellen Memorial Health Care Center in Honesdale, PA

Information last verified:

23 Ellen Memorial Lane, Honesdale, PA 18431

For more information about senior living options: (844) 490-3973

3.5 from 32 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
4
1 stars
8

Overall Review of Ellen Memorial Health Care Center

Pros

  • pro Ellen Memorial provides compassionate care in its Memory Care unit, even through the Covid lockdowns.
  • pro The staff are caring and experienced, with attentive aides, nursing, PT, OT, and speech therapy.
  • pro The social workers and nurse managers are great, and the front desk staff are super sweet.
  • pro The activities team goes out of their way to engage residents and understand what they want.
  • pro The facility is clean with beautiful, homey decor, and features like a barber shop and a chapel.
  • pro Having a loved one there is described as a gift, with life events handled with dignity and care.
  • pro The staff are incredibly friendly and respond quickly to calls and updates.
  • pro The meals are delicious and residents receive three meals a day, with transportation for appointments and daily activities.
  • pro The environment feels welcoming, comfortable, and well-maintained.
  • pro The center is nice on the outside with a well-decorated lobby, and many staff members go above and beyond for residents.

Cons

  • pro The food is less than desirable, cold, and unappealing.
  • pro The facility is absolutely disgusting and questions are raised about how it passes inspections.
  • pro The staff are not delivering adequate care.
  • pro The center doesn't push patients to do physical therapy.
  • pro The center needs more staff to give proper attention to residents.
  • pro The supper menu is terrible.
  • pro Some of the RNs are unfriendly and the care is terrible.
  • pro The rooms are dirty and outdated.
  • pro One RN was outright rude and inconsiderate to visitors.
  • pro Residents were left sitting in their own urine for hours, causing pain.
  • pro The charges are excessive and the reviewer believes the facility should be ashamed.

Review

This community is best suited for families seeking a memory-care focused environment backed by a steady nursing and rehabilitation team, where loved ones benefit from compassionate, relationship-driven care and reliable updates to families. Ellen Memorial Health Care Center shines for residents who need ongoing memory-support, consistent daytime therapy services, transportation to medical appointments, and a social fabric that includes routine activities, spiritual or personal enrichment, and a quiet, homey atmosphere. The facility’s memory-care unit is the anchor, supported by aides, nurses, PT/OT, and speech therapy, with a front-office staff and social workers who often come across as genuinely kind and involved. For families who value transparency, regular family contact, and care teams that know the resident’s history, Ellen Memorial can feel like a stabilizing, familiar place to land during a difficult chapter.

That said, alternatives should be on the table for families who insist on a few nonnegotiables: gourmet or consistently high-quality meals, spotless and modern rooms, and a level of staffing that feels uniformly responsive. Several reviews flag material concerns in those areas, including inconsistent food quality, outdated room surfaces, and perceptions of understaffing or uneven attentiveness. When meals become a daily highlighted worry, or when the sense of cleanliness and modern amenities fails to meet family expectations, it is prudent to compare with other nearby options that emphasize dining quality, contemporary interiors, and more predictable staffing patterns. Ellen Memorial is not the only choice in the region, and for some families those other choices will align more closely with their standards and budget.

The strongest positives here center on the care ecosystem that supports memory-impaired residents and the families rallying around them. Families frequently praise the skilled nursing, rehab therapies, and the broad care team, nurses, aides, physical and occupational therapists, and speech-language professionals, who work with residents to preserve function and dignity. The social worker and nursing leadership are repeatedly described as capable and approachable, and the activities team often goes the extra mile to engage residents. The facility’s decor and common spaces are described as warm, with amenities such as a barber shop and a chapel that help preserve a sense of normalcy and comfort. Most reviews also underscore practical, family-facing strengths: daily or near-daily updates, transportation to appointments, and a willingness to accommodate visits and personal routines. In short, the care environment can be deeply reassuring for families who want a steady hand and active engagement for their loved one.

However, there are credible, recurring concerns that cannot be ignored in a practical decision. A notable portion of reviews describe inconsistent meal quality, with meals sometimes cold or unappealing, and at other times praised as adequate or good; the divergence suggests a dining experience that depends heavily on staff shifts or specific cooks. More troubling are accounts of lapses in direct care: delayed wound care, inadequate monitoring of wound sites, and periods when basic hygiene or comfort needs were not promptly addressed. Several reviews point to understaffing or overworked front-line teams, which can translate into slower responses to calls and uneven attention to residents. Additionally, some rooms are described as outdated, with complaints about cleanliness or condition that clash with the expectations set by the public-facing image. A few narratives mention there is variability in how staff treat residents, including one or two accounts of rude interactions, underscoring the reality that care quality can swing with staffing and supervision.

These pros and cons interact in a practical calculus for families. When a loved one requires memory-specific care, the advantages of a dedicated unit, therapy offerings, and a responsive care framework can outweigh the negatives for many families, especially if the family’s plan includes regular oversight, frequent visits, and proactive engagement with staff leaders. The ability to provide transport to medical appointments, maintain a schedule of meaningful activities, and receive consistent family updates can dramatically reduce caregiver stress and improve overall well-being for both resident and family. Yet the cons are not trivial: persistent gaps in meal quality, inconsistent daily care, and dated accommodations can erode satisfaction over time and, in some cases, affect comfort and health. The crucial balance hinges on how well the family can supervise, advocate, and align expectations with what the facility can reliably deliver.

For families navigating a decision, a practical course is to use Ellen Memorial as a baseline while actively verifying three core factors before committing. First, thoroughly observe during peak activity and meal times to gauge staffing readiness and the actual dining experience, and request a sample weekly menu to assess dietary variety and appeal. Second, insist on transparent, concrete wound-care protocols and a clear plan for any resident with mobility or skin integrity issues, including who manages daily checks and how quickly issues are escalated. Third, discuss the staffing model: inquire about nurse-to-resident ratios by shift, how often families receive updates, and whether there is a consistent point person for the memory-care unit. If the answers satisfy the family’s standards for attentiveness, hygiene, and engagement, Ellen Memorial represents a solid choice for memory-care longevity and a stable daily rhythm. If not, it is wise to compare with facilities that foreground culinary quality, modern accommodations, and consistently high staffing levels.

In the end, Ellen Memorial Health Care Center stands out for families prioritizing a compassionate, engaged memory-care environment with strong therapeutic supports and reliable family communication. It is a credible option for those who can tolerate and work with some variability in meals, room updates, and day-to-day staffing. For households where ongoing, predictable care, modernized spaces, and consistently exceptional dining are non-negotiable, it makes sense to explore alternatives and measure them against the practical realities documented in resident and family feedback. The right choice will align the resident’s need for memory-centered care with a care team whose everyday performance meets the family’s standards, while keeping sight of the emotional and logistical realities of long-term care.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ellen Memorial Health Care Center in Honesdale, PA is a skilled nursing facility that offers a comprehensive range of care services for seniors. With its state-of-the-art amenities and dedicated staff, residents can enjoy a comfortable and fulfilling lifestyle.

The community provides various amenities to enhance the quality of life for its residents. A beauty salon is available on-site, allowing residents to maintain their grooming needs without leaving the facility. The presence of cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation makes it easy for residents to travel within the local area, while a computer center enables them to stay connected with loved ones digitally.

Residents can dine together in the elegant dining room, enjoying restaurant-style meals prepared by the skilled kitchen staff. For those who prefer a more casual atmosphere, there is also a small library and gaming room where they can relax and socialize with fellow residents. The outdoor spaces and garden provide opportunities for fresh air and relaxation.

The assisted living community offers 24-hour call system and supervision to ensure the safety and well-being of all residents. Certified staff members are available round-the-clock to assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure that medications are taken correctly.

For individuals with specific dietary needs, Ellen Memorial Health Care Center accommodates special dietary restrictions such as diabetes diets or other specialized meal plans. Additionally, there are programs targeting mental wellness and mild cognitive impairment to support residents' overall health.

The community values engagement and socialization among its residents. A variety of activities are organized every day including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist with any additional needs or inquiries.

Conveniently located in Honesdale, PA, Ellen Memorial Health Care Center benefits from proximity to several nearby establishments which include cafés, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Transportation arrangements are available for non-medical needs as well as for medical appointments.

With its impressive range of amenities, comprehensive care services, and convenient location, Ellen Memorial Health Care Center provides seniors with a comfortable and enriching assisted living community they can call home.

Nearby Places of Interest

Places of Worship

  • LDS Church (0.7 miles)
  • Child Evangelism Fellowship (2.1 miles)
  • Camp Ladore (6 miles)
  • Beach Lake United Methodist Church (6.5 miles)
  • Wallenpaupack FM Church (9 miles)
  • The Hub (9 miles)
  • First Presbyterian Church of Hawley (9.2 miles)

Physicians

  • Mountain Laurel Surgery Center (0.9 miles)
  • Honesdale Family Health Center (0.9 miles)
  • Wayne Physiatry (0.9 miles)
  • Pediatric practices (0.9 miles)
  • Pediatric Practice (0.9 miles)
  • Pediatric Practices of Northeastern PA (0.9 miles)
  • Highland Physicians (0.9 miles)

Hospitals

  • Da Vita (0.9 miles)
  • DaVita Honesdale Dialysis Center (0.9 miles)
  • Maxis Health System (11.3 miles)
  • Moses Taylor Regional Dialysis System (11.7 miles)
  • Catskill Regional Medical Center (16 miles)
  • Grover M. Hermann Hospital (16.1 miles)

Restaurants

  • Ice Cream Cottage (0.9 miles)
  • Paulie's Hot Dogs (1.2 miles)
  • Town House Diner (1.4 miles)
  • Two Guys From Italy Pizzeria (1.4 miles)
  • Camp Umpy's Bagels & Stuff (1.6 miles)
  • Native Food & Drink (1.6 miles)
  • Tick Tock's (2 miles)

Parks

  • Apple Grove (0.9 miles)
  • Central Park Honesdale Pa (1.4 miles)
  • Bingham Park (8.7 miles)
  • Alyesworth Park (13.6 miles)

Pharmacies

  • Wellspring Homeopathic Pharmacy (1.2 miles)
  • Stephens Pharmacy (1.3 miles)
  • CVS Pharmacy (1.8 miles)
  • Walmart Pharmacy (3.3 miles)
  • Rite Aid (3.5 miles)
  • Brundages Waymart Pharmacy (6.7 miles)
  • The Medicine Shoppe (11.4 miles)

Cafes

  • Black & Brass Coffee Roasting (2.4 miles)
  • The Tusten Cup (11.4 miles)
  • 2 Queens Coffee (11.7 miles)
  • Black & Brass Hideaway (12.7 miles)

Transportation

  • Enterprise Rent-A-Car (4.9 miles)
  • U-Haul Neighborhood Dealer (9.3 miles)
  • Ryder Truck Rental and Leasing (11.5 miles)

Frequently Asked Questions

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