Emerson House Portland

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  • Decor

    A waiting room with a colorful display of children's artwork on the wall, flanked by two sofas and centered by a small round table.

  • Living Room

    A cozy living room with a sofa, armchair, and coffee table, featuring warm lighting and decorative artwork.

  • Bedroom

    A cozy bedroom with a single bed and warm sunlight streaming through the window.

  • Landscaping

    A lush plant with berries growing near a wooden fence.

  • Patio

    A patio area featuring outdoor furniture with colorful striped cushions on the chairs and a glass-top table.

  • Wall Art

    A cozy bedroom setup with a bed, decorative pillows, a bedside lamp, and framed artwork on the wall.

Emerson House Portland

3577 South East Division, Portland, OR 97202

For more information about senior living options: (844) 490-3973

4 from 14 reviews
5 stars
7
4 stars
4
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1
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0
1 stars
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Memory Care Respite Care

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    Overall Review of Emerson House Portland

    Pros

    • pro The facility is clean and well set up.
    • pro The head nurse is very nice.
    • pro The building has three stages and is secured for residents' safety.
    • pro The staff are the nicest you will ever meet and residents receive really good care.
    • pro The facility offers an amazing life enrichment program and provides emotional support from staff and management.
    • pro The staff go out of their way to meet the needs of each individual and show patience and respect.
    • pro Emerson House is described as a loving and caring community where families feel welcomed.
    • pro Visitors report feeling welcomed like family when they visit.
    • pro Leadership engages with concerns and defends the community against unfounded claims.
    • pro The staff are friendly, residents feel comfortable, and are supported by interactive, caring caregivers.
    • pro Lindsey, the activity director, is fabulous and the staff are friendly and caring.

    Cons

    • pro The facility reportedly does not have enough employees to adequately care for residents.
    • pro Jordan is described as lousy at communicating, lies, and is unreachable, leading to poor coordination for his dad's program.
    • pro Caregivers often seemed uncaring; there were instances of a resident being found naked during visits.
    • pro The med tech blamed the resident the night before death and showed clear lack of concern.
    • pro The facility did not contact the family with condolences after the mother's death.
    • pro One review alleges neglect and implies staff under the influence would take care of loved ones.

    Review

    Emerson House Portland presents itself in this collection of reviews as a dementia care community with a wide spectrum of experiences. Some visitors and volunteers speak glowingly about the environment, the staff, and the programs, while others recount troubling gaps in communication, compassion, and consistent care. Taken together, the opinions paint a picture of a facility that many families genuinely appreciate, even as a few families wrestle with serious concerns about how their loved ones were treated and how information was shared.

    Several reviewers highlight the positives that come with a well-run memory-care campus. A volunteer notes that the staff are thoughtful and caring, and other comments echo that sentiment by praising the staff as among the nicest people you'll meet. The building itself is described as clean and well organized, with at least one reviewer praising the three-stage layout as helpful for dementia care. The staff is repeatedly praised for responsiveness to health issues, and there are mentions of strong administrative leadership and a robust life-enrichment program. Families describe emotional support and ongoing engagement, with references to a secure building designed to keep residents safe and a culture of staff who are attentive to individual needs.

    In contrast, several reviews voice serious concerns about communication and accountability. One reviewer, who identifies a specific staff member by name, portrays a pattern of poor communication and unreachability that allegedly affected a family's ability to navigate a program and advocate for a loved one. The consequence, as described, is a sense that a relative did not receive timely information or advocacy, contributing to a decline in health and well-being. Another reviewer recounts a deeply distressing experience in which a family member was reportedly neglected or inadequately attended to during a critical moment, culminating in the death of their loved one and a lack of condolence outreach from the facility. These accounts emphasize the need for clearer communication channels, better transparency, and more compassionate responses in difficult times.

    The conversation around Emerson House is not one-sided. A number of posts defend the facility and its staff, disputing negative claims and attributing them to misunderstandings or external motives. A reviewer recounts a lengthy, constructive dialogue with leadership prompted by a negative post, asserting that the criticism came from a disgruntled former employee and arguing that the community is genuinely supportive of residents and families. This defense stresses the warmth of the staff?resident relationships, the interactive and supportive atmosphere observed during tours, and the positive impression of the community as a whole. There are also personal anecdotes about welcoming, family-like reception when visiting grandparents or parents, with some reviewers expressing gratitude for the sense of belonging and the possibility of applying for a job in a place that feels like a community.

    Among the more explicit mixed statements is a cautionary line presented by one reviewer who alternately praises and warns: the same post that commends the friendly staff also includes a stark warning that, if you prioritize neglect or unsafe handling, this might be a place to avoid. This juxtaposition reflects the broader debate within the reviews: while many families experience warmth, attentiveness, and meaningful activity programming, others feel that crucial elements of care - especially around dignity, privacy, and timely communication - fall short at times. Some reviewers mention particular staff members who stood out for their care, as well as others who raised concerns about bedside interactions, privacy, or accountability.

    Overall, Emerson House Portland emerges as a facility with undeniable strengths in hospitality, programmatic engagement, and a visible commitment to resident well-being. The clean, secure environment and the emphasis on life enrichment are repeatedly cited as major benefits, and many families describe feeling welcomed and supported by staff who take time to build relationships with residents. At the same time, the collection of reviews makes it clear that there are real, impactful concerns about how information is communicated to families, how staff respond to acute needs, and how deeply compassionate care is practiced across all shifts and all situations. The best way to interpret this mosaic might be to acknowledge the facility's evident strengths while also recognizing that improvements in communication, consistency, and compassionate responsiveness could make a meaningful difference for families navigating dementia care for their loved ones.

    In closing, Emerson House Portland appears to be a place that can offer warmth, structured care, and meaningful activities, which many families value deeply. Yet it also carries cautionary notes about gaps in transparency, accountability, and empathy in some scenarios. Prospective families would do well to visit, meet staff, observe daily routines, and have candid conversations with leadership and current families to understand how these strengths and weaknesses might play out for their particular loved one. The spectrum of experiences captured here underscores that, in dementia care, the quality of communication and the consistency of compassionate care are as critical as the physical environment and programming itself.

    Features

    Housing

    • 55 resident community capacity 55 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Portland International (6 miles away) Portland International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Emerson House Portland, located in Portland, OR, is an assisted living community that specializes in Respite Care. Our community offers a variety of amenities and care services to ensure the comfort and well-being of our residents.

    In terms of amenities, Emerson House Portland provides a range of options to enhance the daily living experience. Residents can enjoy visiting the beauty salon for personal grooming needs or relax and unwind while watching their favorite shows on cable or satellite TV. Our community also offers convenient transportation services operated by the community, ensuring residents have easy access to nearby destinations. For those who want to stay connected online or complete computer tasks, we have a computer center equipped with Wi-Fi/high-speed internet.

    Meals are an important aspect of daily life at Emerson House Portland, which is why our residents can look forward to restaurant-style dining in our spacious dining room. Special dietary restrictions can be accommodated to meet individual needs.

    To promote an active lifestyle, we provide various opportunities for physical exercise and social engagement. Residents can utilize our fitness room and participate in fitness programs designed to cater to their specific abilities and interests. We also organize planned day trips and resident-run activities to keep everyone entertained. Scheduled daily activities are available for those seeking structured social interactions.

    Emerson House Portland is conveniently located near several amenities outside the community. There are numerous cafes, parks, pharmacies, restaurants, physicians' offices, places of worship, theaters, hospitals, and transportation options close by—a testament to our commitment to providing a comfortable and accessible living environment for our residents.

    With 24-hour call system and supervision available at all times, assistance with activities of daily living such as bathing and dressing is readily provided when needed. Medication management is also offered to ensure that medications are taken correctly and on time. Additionally, we have specialized memory care programming for individuals with mild cognitive impairment.

    At Emerson House Portland in Portland, OR, we strive to create a supportive environment where residents receive the care they need while enjoying a vibrant and fulfilling lifestyle.

    Nearby Places of Interest

    Restaurants

    • Salt & Straw (0.2 miles)
    • Hopworks Urban Brewery (0.7 miles)
    • Super Deluxe (0.9 miles)
    • Bluto's (0.9 miles)
    • Baby Doll Pizza (1.1 miles)
    • Belmont Station (1.1 miles)
    • Thunderbird (1.2 miles)

    Pharmacies

    • Rite Aid (0.2 miles)
    • Fred Meyer Pharmacy (0.5 miles)
    • Walgreens (0.8 miles)
    • Walgreens (1 miles)
    • Brooklyn Pharmacy (1.4 miles)
    • Safeway Pharmacy (1.8 miles)
    • Fred Meyer Pharmacy (2 miles)

    Physicians

    • Richmond Family Health Center (0.2 miles)
    • Legacy Medical Group (2.3 miles)
    • Family Medical Group, PC (2.6 miles)
    • ZoomCare (3 miles)
    • Sellwood Medical Clinic (3.2 miles)
    • Legacy Medical Group-Emanuel (3.3 miles)
    • Adventist Medical Pavilion (3.3 miles)

    Cafes

    • Common Grounds Coffee House (0.7 miles)
    • Keeper Coffee Co. (1.1 miles)
    • Portland Cà Phê (1.1 miles)
    • Dutch Bros Coffee (1.2 miles)
    • Coava Coffee Roasters (1.7 miles)
    • Dutch Bros Coffee (2.2 miles)
    • Peet's Coffee and Tea (2.4 miles)

    Parks

    • Laurelhurst Park (1 miles)
    • Colonel Summers Park (1.2 miles)
    • Mt. Tabor Park (1.5 miles)
    • Oregon Park (1.6 miles)
    • Mt. Tabor Park - Off Leash Area (1.8 miles)
    • Normandale Park (2.2 miles)
    • Governor Tom McCall Waterfront Park (2.4 miles)

    Transportation

    • TriMet Hollywood/NE 42nd Ave Transit Center (2 miles)
    • Amtrak (2.9 miles)

    Theaters

    • Hollywood Theatre (2.1 miles)
    • Regal Pioneer Place (2.6 miles)
    • Century 16 Eastport Plaza (2.6 miles)

    Places of Worship

    • St Rose Catholic Church (2.7 miles)

    Hospitals

    • Portland VA Medical Center (2.8 miles)
    • Doernbecher Children's Hospital (2.9 miles)
    • Shriners Hospitals For Children (3 miles)
    • Adventist Medical Center (3.3 miles)
    • Legacy Emanuel Childrens Hospital (3.4 miles)
    • Randall Children's Hospital (3.4 miles)
    • Legacy Emanuel Burn Center (3.5 miles)

    Frequently Asked Questions

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