Ashley Manor - Heidi

Pros

• The layout of Heidi Lane Ashley Manor promotes socialization among clients and staff, creating a homey atmosphere.
• Residents at Heidi Lane Ashley Manor enjoy meals that contribute to their overall health and well-being.
• The cleanliness of the facility is generally satisfactory, with improvements noted in grooming standards since Iris took over as administrator.
• Family members appreciate Iris's attentiveness and commitment to providing quality care for residents at Heidi Lane Ashley Manor.
• Some residents have found their rooms at both facilities to be acceptable and comfortable, contributing positively to their living experience.

Cons

• The management and staff at the facility are in constant fluctuation, leading to a lack of consistency in care.
• Ownership shows little regard for the well-being of residents.
• There are no organized activities for residents, contributing to a lack of social engagement.
• The quality of food is poor, and residents often go without alternatives when they do not want to eat what is served.
• Staffing instability undermines confidence in the care provided to residents.
• Care staff have been observed not adhering to PPE regulations during the pandemic, compromising resident safety.
• The environment appears cold and unwelcoming, with limited amenities for residents.
• Residents spend most of their time isolated in their rooms, with little opportunity for social interaction or meaningful activities.
• Grooming and personal care have been inadequate, affecting overall resident hygiene despite some recent improvements under new management.
• There are significant concerns about safety measures at facilities claiming to be locked down, with instances of residents escaping due to inadequate supervision.

Review

When it comes to choosing a care facility for loved ones, the experiences expressed in the reviews of various facilities highlight crucial concerns that potential residents and their families must consider. The reports reflect an ongoing struggle to find quality care environments that genuinely prioritize the well-being and comfort of their residents. One particular facility faced significant criticism due to its management inconsistencies, poor food quality, and lack of activities—features essential for enhancing the quality of life in such settings.

A family member of a current resident voiced strong discontent regarding their loved one’s experience at another institution. The report indicates a troubling pattern where management and staff exhibited high turnover rates, contributing to an unstable environment lacking confidence in care provision. This report particularly highlighted issues surrounding food inadequacy, wherein the resident reported consistent feelings of hunger and dissatisfaction with meals served. It appears that residents were not routinely offered alternatives when they pushed away their plates, further exacerbating concerns about nutritional well-being.

Moreover, during the COVID-19 pandemic, there were alarming instances where caregivers failed to adhere to state-mandated health protocols, such as wearing personal protective equipment (PPE). The resident’s anxiety about safety was palpable; he felt insecure when caregivers did not follow guidelines meant to protect vulnerable populations during lockdowns. Despite reporting these incidents with help from family members, the overall atmosphere within this facility was described as cold and unfriendly—characterized by minimal interaction between staff and residents.

In stark contrast, Heidi Lane Ashley Manor presented a more favorable profile among reviewers. Residents there reportedly experienced a warmer environment with a homey feel that fostered social interaction among clients and staff alike. Meals were generally viewed positively; one reviewer noted improvements in their mother’s health since moving into Ashley Manor compared to previous facilities. Although some concerns about grooming services surfaced—specifically related to oral hygiene and hair—there seemed to be progress under new administrative leadership.

However, it is important to note that not all experiences at Ashley Manor have been positive. One reviewer recounted serious security issues involving their father escaping from the facility on multiple occasions despite supposed lockdown measures intended for safety. Disturbingly, revelations came forth that Ashley Manor was misrepresented as being secure when it essentially operated as a residential care space instead of true memory care or locked down unit—raising questions about transparency and communication between management and families.

Overall, family members seeking appropriate care for their loved ones are navigating complex waters filled with both commendable options like Heidi Lane Ashley Manor and concerning narratives associated with less diligent facilities. In light of these varied experiences—from inadequate staffing levels affecting daily life quality to better-managed environments fostering healthier interactions—it is clear how critical thorough research is before making decisions regarding long-term care placement. Families deserve spaces where their loved ones can thrive both physically and emotionally while receiving personalized attention catered toward individual needs.

This part of Grants Pass, Oregon, offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship nearby, individuals can find spiritual support within their community. The proximity to parks allows for leisurely walks and outdoor activities for exercise and relaxation. There are several restaurants offering a range of dining options, as well as pharmacies and physicians' offices for easy access to healthcare services. The presence of hospitals and medical facilities ensures quick medical attention if needed. Additionally, cafes provide spaces for socializing and enjoying a cup of coffee with friends. Transportation options such as taxi services and car rentals make it convenient for seniors to get around the area. Overall, this part of Grants Pass offers a well-rounded living environment suitable for senior living.

Places of Worship

• Neighborhood Church (0.2 miles)
• Church of Jesus Christ of Latter Day Saints (1.3 miles)
• Christian Science Reading Room (1.4 miles)
• St Anne Catholic Church (1.5 miles)
• Rogue Valley Community Church (1.7 miles)
• First Baptist Church (1.7 miles)
• River Valley Community Church (1.7 miles)

Parks

• Gilbert Creek Park (0.4 miles)
• B St JUMPS(loveless Park) (1.3 miles)
• Robert C Martin Park (2.1 miles)
• Greenwood Dog Park (2.3 miles)
• Riverside Park (2.6 miles)
• Baker Park (2.6 miles)
• Reinhart Volunteer Park (2.6 miles)

Restaurants

• Pok Pok Restaurant (0.5 miles)
• In-N-Out Burger (0.5 miles)
• Denny's (0.5 miles)
• Taco Bell (0.6 miles)
• Muchas Gracias (0.6 miles)
• Babe's Bakery (0.7 miles)
• Matsukaze Japanese Restaurant (0.8 miles)

Physicians

• Siskiyou Community Health Center (0.5 miles)
• Advanced Skin Center (0.6 miles)
• Ear Nose & Throat Associates of Grants Pass PC (0.7 miles)
• Grants Pass Surgical Associates (0.7 miles)
• Lisa Callahan Pediatrics (0.8 miles)
• Asante Occupational Health (0.8 miles)
• Cascade West Primary Care Clinic (1.1 miles)

Hospitals

• Asante Lifeline (0.8 miles)
• Genesis Recovery Center (0.8 miles)
• Cascade Surgery Center (1.2 miles)
• Three Rivers Community Hospital & Health Center (1.3 miles)

Pharmacies

• Service Drug Store (1.1 miles)
• Grants Pass Pharmacy (1.9 miles)
• Health Mart Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• Rxmedlab Pharmacy (2.3 miles)
• Fred Meyer Pharmacy (2.4 miles)
• Fred Meyer Pharmacy (2.4 miles)

Cafes

• Bluestone Bakery & Coffee Cafe (1.7 miles)
• Dutchwear by Dutch Bros Coffee (1.7 miles)
• Powderhorn Cafe (1.7 miles)
• Goodness Gracious Catering (1.8 miles)
• Dutch Bros Coffee (1.8 miles)
• House Of Glory (1.8 miles)
• Bluestone (1.9 miles)

Transportation

• Afleet Taxicab (1.7 miles)
• Avis Rent A Car (2 miles)
• Budget Truck Rental (2 miles)
• Southern Oregon Rentals (2.3 miles)