Highland House Nursing & Rehabilitation Center in Grants Pass, OR
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Information last verified:
2201 North West Highland Avenue, Grants Pass, OR 97526
For more information about senior living options: (844) 490-3973
Sammy was very helpful and ensured they got what they needed. Lisa the social worker was excellent. The Highland House Veterans wing provided knowledgeable, thoughtful, and kind care. The staff are doing their best and are kind. Caring, attentive staff and good food. Nice and clean facility, with most staff being caring and compassionate. All the staff are excellent. The licensed staff are outstanding.
The facility is horrible. The food served there looks like something a cat would puke on the floor. 95% of the CNAs are rude and don't care about the residents. Doctors' orders for meds are not followed. It seems the facility cares more about getting paid for services not rendered. Physical abuse of residents does occur. One should never put a loved one in this facility. Residents are left sitting in their own waste for hours, even when they need to be changed. Nobody answers the phone or returns voicemail messages. Medications are often late, and there have been mix-ups between residents.Highland House Nursing & Rehabilitation Center in Grants Pass is best suited for families seeking a mixed, transition-focused option, one that can deliver solid rehabilitation and genuine, if sometimes uneven, bedside care when oversight is present. The strongest argument in its favor is the rehab pathway and the people who staff it: dedicated physical therapists, nurses, and aides who, when given support and direction, push residents toward meaningful recovery milestones. In particular, several post-op and brain-injury recovery stories demonstrate that the facility can mobilize a capable team, produce real progress, and keep patients engaged through therapydriven routines. The Veterans wing and certain long-tenured staff earn praise for compassion and knowledge, and multiple families highlight how activity programming and social engagement can lift a resident’s mood and motivation. For families willing to stay involved, coordinate with the social worker, and insist on clear goals, Highland House can function as a credible stepping stone back toward independence.
That said, there is a substantial caveat: the community is not universally reliable, and the risks here matter. Pros do not automatically compensate for chronic staffing gaps, inconsistent medication administration, or communication breakdowns. Numerous reviews describe medication delays or omissions, calls going unanswered, and staff turnover that leaves families questioning who is supervising care at any given moment. Some residents arrived malnourished or inadequately hydrated, and several family members reported rooms, hallways, and bathrooms not kept to expected cleanliness or odor standards. The loud, busy environment at times complicates rest, which can undermine recovery for those who need quiet, predictable routines. In short, Highland House can work when supervision is strong and complaints are few; it can fail badly when oversight is lax or expectations about timely meds and attentive responding are not met.
The core pros, effective rehab teams, compassionate individuals, and meaningful activity programming, must be weighed against the cons. The strongest offset comes from the rehab corridor: skilled therapists, attentive nursing care when staffing is adequate, and a culture in which patients can recover function with progress measured day by day. Families repeatedly point to specific staff members who advocate for residents, coordinate with families, and push for timely therapies and hydration. Positive testimonials also reference good food at times, a robust activities department, and a sense that the facility truly values veterans and their needs. When these strengths align with solid leadership and consistent nursing coverage, the main drawbacks, late medications, difficult call lights, and occasional miscommunication, become manageable annoyances rather than deal-breakers. The risk calculus shifts if a resident requires complex, round-the-clock medical management or if family oversight is limited; in those cases, the cons may overwhelm the potential benefits.
Before admitting a loved one, families should conduct a disciplined due-diligence process. Request a tour during multiple shifts to observe call-light response times, cleanliness, and the cadence of routine care. Ask for the care plan and a detailed medication administration schedule; verify whether the facility can meet the resident’s specific pharmaceutical needs, including insulin or other time-sensitive therapies. Inquire about staffing ratios, especially on weekends and night shifts, and request to speak with the unit supervisor or administrator about any incident history and how it was addressed. If a veteran, explore the Veterans Affairs pathway and confirm eligibility and support available through Bristol Hospice or VA-sponsored programs. Finally, discuss language needs and cultural expectations openly, and seek assurances about bed alarms, falls prevention, and consistent laundry and hygiene services.
Across the reviews, Highland House presents as a facility capable of delivering high-quality care in a context of genuine variability. Some families recount outstanding, even life-changing care from individuals like nurses, therapists, and auxiliaries who “advocated for my dad” or “made his recovery possible.” There are stories of kindness, clean and well-run common areas, and efficient discharge planning that helped residents transition home after successful rehab. Conversely, other accounts read like cautionary tales: long wait times for medications, missed treatments, unreturned calls, sensory overload from constant noise, and unsettling impressions of neglect or disconnection. The facility’s image, seemingly, reflects the people who fill it on any given shift, some shining examples of care and professionalism alongside others who fall short of expectations. This means families should not assume consistency; they must probe specifically for the staff strengths they need and the safeguards that will prevent the negatives from surfacing.
Bottom line: Highland House can be a solid choice for families prioritizing rehab potential and veteran-focused care, provided there is a clear plan for oversight and ongoing communication. It shines when a patient has a defined rehab trajectory, when staff are engaged, and when family members or trusted advocates align with the care team to keep medications and routines on track. For residents with complex medical needs, fragile monitoring requirements, or families unable to maintain active involvement, alternatives with more stable staffing patterns, stronger medication governance, and quieter environments may better protect safety and peace of mind. The prudent path is to visit, question hard, and insist on concrete indicators of ongoing quality: documented care plans, staffing rosters, medication administration records, and a demonstrated track record of timely responses to calls. In the end, Highland House should be considered with eyes wide open and a plan to stay close to the care equation every step of the way.
129 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rogue Valley International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland House Nursing & Rehabilitation Center in Grants Pass, OR is a premier assisted living community that offers a wide range of care services and amenities to ensure the comfort and well-being of its residents. As a skilled nursing facility, Highland House provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Residents can also benefit from medication management, diabetes diets, and special dietary restrictions.
The community takes pride in offering an array of amenities to enhance the quality of life for its residents. A beauty salon is available for pampering and grooming needs, while a fully furnished dining room provides restaurant-style dining experiences. A fitness room and wellness center promote physical health and well-being, while a gaming room, small library, and computer center cater to recreational interests. Outdoor spaces including a garden offer opportunities for relaxation and fresh air.
Residents at Highland House can enjoy the convenience of transportation arrangement services for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination ensures a smooth transition into the community. For those who value staying connected online, Wi-Fi/high-speed internet is provided.
The community also boasts proximity to various amenities in the surrounding area. With 10 cafes, 7 parks, 8 pharmacies, 14 physicians' offices, 42 restaurants, 4 transportation options, and 11 places of worship nearby, residents have easy access to essential resources within the community.
Highland House Nursing & Rehabilitation Center offers more than just care services; it strives to create an engaging environment where residents can thrive physically, mentally, and socially. With concierge services available to assist with planning day trips and resident-run activities as well as scheduled daily activities on offer, there is always something interesting happening within the community.
Overall, Highland House Nursing & Rehabilitation Center provides top-notch assisted living care along with exceptional amenities in Grants Pass, OR.
Highland House Nursing & Rehabilitation Center is located at 2201 North West Highland Avenue, Grants Pass, OR 97526 in Josephine County, Oregon
Highland House Nursing & Rehabilitation Center on seniors.fyi includes 16 photos including images showing interior, living room, decor, windows, dining, healthcare, chandelier, natural light, and more.
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Entrance
Artwork
Seating Area
Fireplace
Chandelier
Exercise Equipment
Healthcare
