Absolut Center For Nursing & Rehab Aurora Park

Pros

• The first floor where the offices are located is nice and clean, with no unpleasant smells.
• The activity staff is great and provides a positive experience for the patients.
• The food served at the facility is above average according to some residents' experiences.
• Some care in the rehab section was better than in long-term care, indicating that there are areas of strength within the facility.
• Family members appreciate when they can assist other patients, highlighting a sense of community among visitors.

Cons

• The facility is extremely dirty, with a strong smell of urine throughout the second floor and patient rooms.
• The floors and curtains in the building are filthy and stained.
• Staff are perceived as lazy, spending too much time socializing instead of providing care.
• Patients lack privacy during treatment, as doors to their rooms are left open.
• Care provided to patients is inadequate, with unshaven appearances and neglected personal hygiene.
• Requests for proper showering schedules are ignored by staff.
• Some aides display callous behavior towards patients, treating them poorly during transfers.
• Management appears disconnected and needs to be more involved in overseeing patient care.
• Numerous complaints from families go unaddressed.
• The food offered at the facility is considered terrible by multiple reviewers.

Review

The reviews of the facility known as Waters of Aurora (previously referred to as Absolut Care) paint a troubling and disheartening picture of the care environment experienced by residents and their families. While some aspects, such as the lobby and office area on the first floor, are noted for their cleanliness and pleasant appearance, this impression quickly deteriorates once one ventures into the more patient-centric areas of the facility. The stark contrast between these two environments raises significant concerns about overall hygiene and care standards.

As reviewers delve deeper into their experiences, they highlight a pervasive smell of urine that immediately assaults anyone stepping off the elevator onto the second floor. This odor is not isolated to a single incident but rather appears to be indicative of systemic neglect regarding cleanliness throughout the facility. Reports indicate that numerous patients have had accidents, yet staff fails to respond adequately or timely to clean up after these incidents. Instead of ensuring sanitary conditions for all residents, it seems that many areas—including patient rooms—remain burdened with unpleasant odors that can impact even those who do not suffer from incontinence issues.

The condition of floors in both hallways and patient rooms has been described as filthy, further corroborating claims of inadequate maintenance and oversight. In addition to hygiene issues, physical conditions within resident rooms have also been called into question; peeling paint on walls signifies a lack of attention to aesthetic upkeep that could contribute to an overall sense of neglect. Alongside these environmental concerns is a glaring lack of privacy afforded to patients during treatment; doors are often left wide open while nurses undress or change patients without any consideration for dignity or confidentiality.

The staffing levels also raised alarm bells among families visiting loved ones at Waters of Aurora. One reviewer recounts frequent visits where they found their father unshaven with nails untrimmed—a neglectful oversite which prompted requests for twice-weekly showers that were not fulfilled. This particular reviewer went above and beyond by helping other patients due to consistently short staffing among aides. Regrettably, even front-line staff exhibit callous behaviors towards residents, with examples cited including insensitive handling while transferring patients and leaving them exposed to cold drafts while waiting for elevators.

Another former resident echoed dissatisfaction regarding staff training and management involvement in daily operations within the rehab section compared to long-term care areas. Concerns around adequate nurse-to-patient ratios were prevalent throughout reviews, raising questions about whether personnel titles translate into competent care delivery amidst insufficient staffing levels. When aligning with family members experiencing similar frustrations concerning food quality and general service provision within this institution, it emphasizes a culture likely lacking in accountability.

Despite these multiple layers of deficiency observed in patient-care protocols, there remains mention of some positive interactions involving activity staff who seem dedicated despite overarching challenges faced by residents. Complaints voiced across various experiences reveal consistent themes indicating management’s apparent detachment from day-to-day realities confronting both staff capabilities and resident welfare alike—leaving families feeling unheard when bringing forth legitimate grievances concerning safety standards essential for successful rehabilitation efforts amongst vulnerable populations residing therein.

The collective voice emerging from this review analysis highlights urgent needs for improvements: immediate sanitation measures must be undertaken across all floors; robust training programs designed specifically for direct-care staff should be implemented; resources allocated effectively toward maintaining patient privacy during treatment procedures while addressing the fundamental right every individual deserves—a safe living environment reflective not just in appearance but also through demonstrated compassion displayed on behalf our most vulnerable community members requiring assistance daily within nursing facilities such as Waters Of Aurora/Abrsolut Care.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.8 miles)
• Anthony-Brown Pharmacy (6.1 miles)
• Rite Aid (6.3 miles)
• Top's Markets (6.6 miles)
• Rite Aid (6.9 miles)
• Walgreens (6.9 miles)

Restaurants

• Bar Bill Tavern (0.2 miles)
• Mighty Taco (0.6 miles)
• 42 North Brewing (0.8 miles)
• Rix Country Store (6 miles)
• Giuseppe's Restaurant (6.1 miles)
• OP Social Tap and Grille (6.1 miles)
• The Byrd House (6.1 miles)

Parks

• Knox Farm State Park (1 miles)
• Elma Meadows County Park (4.1 miles)
• Green Lake Park (6.6 miles)
• Volunteer Firemans Park (6.6 miles)
• Chestnut Ridge Park (6.9 miles)
• ashwood Nature Trail (7 miles)
• Commissioners Cabin At Chestnut Ridge (7 miles)

Physicians

• Aurora Optometric Group (1.8 miles)
• Buffalo Medical Group PC (6.2 miles)
• Orchard Park Pediatrics (6.3 miles)
• Dr Kathleen K Budzinski, MD (6.3 miles)
• OB GYN Associates of WNY (7 miles)
• DENT Neurological Center (7.4 miles)
• Western New York Ear Nose and Throat (8.5 miles)

Cafes

• Starbucks (6.7 miles)
• Tim Hortons (7 miles)
• Wegmans Food Markets (9.3 miles)
• Starbucks (9.7 miles)
• Tim Hortons (9.7 miles)
• Tim Hortons (9.9 miles)
• Three Girls Cafe (10 miles)

Places of Worship

• Queen of Heaven Church Rectory Office (7.6 miles)
• St Bernadette's R C Church (9.3 miles)
• Queen of Angels (10.9 miles)

Theaters

• Quaker Crossing STM 18 (8.4 miles)

Transportation

• Amtrak - Buffalo, NY Depew Station (BUF) (10.9 miles)

Hospitals

• Mercy Hospital Operating Room (11 miles)