Absolut Care of Aurora Park

Pros

• The staff was professional, thorough, and friendly, creating a positive atmosphere for patients.
• The facility was clean and bright, with pleasant surroundings and patios that contributed to a welcoming environment.
• The activity staff received praise for their efforts in engaging with patients.
• Overall, some patients seemed content and well cared for during their stay at the facility.
• The food served was described as above average by some visitors.

Cons

• The second floor of the facility has a strong smell of urine, indicating inadequate cleaning and multiple accidents.
• Patients are not given privacy during treatment, as doors to their rooms are left wide open.
• The care in the long-term care section is subpar, with patients often unshaven and nails untrimmed.
• Requests for routine showers were ignored, highlighting insufficient staff compliance.
• Some aides treated patients callously, bumping their feet without apology and leaving them exposed to cold air while waiting for the elevator.
• After a resident's death, personal belongings went missing, and staff showed no accountability or remorse for the situation.
• The management appears disengaged and lacking sufficient hands-on involvement in patient care.
• Numerous complaints about unsatisfactory food quality have been reported by former residents and their families.

Review

The reviews surrounding the facility known as Absolut Care, also referred to disparagingly as "Absolut Dump," paint a complex and often troubling picture of the care provided there. The stark contrast between the first floor and the second floor is particularly striking. While visitors report that the offices on the first floor are well-kept, with clean floors and no unpleasant odors, this positive impression swiftly dissipates upon reaching the second floor. Residents have reported an overwhelming smell of urine that greets anyone stepping off the elevator. This odor is not attributed to isolated incidents but rather suggests pervasive neglect regarding cleanliness on this level. Reviewers emphasize that rooms housing patients without incontinence issues are affected by this foul smell, raising serious concerns about hygiene standards within the facility.

Alongside issues of sanitation, complaints about staff attentiveness and patient dignity have surfaced. One reviewer reflected on personal visits to their father in long-term care from December 2015 until spring 2017. They noted a consistent lack of personal care, stating that their father's grooming was neglected—his beard unshaven and nails untrimmed. Despite requests for regular showers twice a week, these were reportedly ignored by staff members. Additionally, staffing shortages were apparent; both in personal experiences and testimonials from other family members visiting loved ones at Absolut Care, it was common to observe aides struggling under insufficient support while offering care to multiple patients simultaneously.

Unfortunately, some instances of callous treatment added to concerns about staff behavior toward residents. For example, reviewers recounted aides bumping patients' feet into walls without offering apologies or empathy during transport. There was also a disconcerting lack of consideration for patients left waiting in front of doors exposed to cold air while awaiting elevators—a situation heightening feelings of neglect among residents who relied heavily on assistance from staff.

The unfortunate loss experienced by families after a loved one's death has further tarnished the facility's reputation. In multiple accounts regarding bereavement experiences at Absolut Care, one mother’s wedding rings and cherished cross went missing following her passing—prompting frustration at how management handled these sensitive situations. The family expressed discontent over staff responses when they raised concerns about lost belongings: no investigation appeared forthcoming, nor did any apologies surface.

Conversely, there were occasionally positive remarks regarding aspects such as food quality and activities organized for patient engagement within Absolut Care facilities. Some reviewers noted that food options could be above average compared to similar establishments within the sector—suggesting a potential strength unique enough to mention amid widespread critique—and appreciated active programming offered by dedicated activity staff members striving for enriching residents' daily lives.

Despite mixed sentiments towards individual caregiving experiences or specific cases involving inadequate attention or environmental issues inside the facility itself, certain reports highlighted professional interactions with nursing staff characterized by friendliness and thoroughness during patient rounds—developing relationships that fostered overall wellbeing among residents despite broader systemic flaws present elsewhere throughout care provisions offered at Absolut Care locations.

Overall impressions gathered from these reviews indicate significant variability in quality among different departments within Absoulute Care's larger organization structure—from physical conditions such as cleanliness across facilities down through emotional support delivered daily through skilled services rendered across each patient's stay therein—all culminating together into collective testimonials shaping community perspectives grounded firmly around past encounters rooted deeply within this prominent healthcare establishment seeking betterment moving forward over time ahead!

This part of East Aurora, New York offers a range of amenities that may be appealing for seniors looking to settle in a convenient and well-equipped area. With several pharmacies in close proximity, access to healthcare services is easily accessible. The variety of restaurants, cafes, and parks provide options for leisurely activities and dining out. Additionally, there are reputable physicians in the vicinity, ensuring quality medical care. Places of worship offer spiritual support for residents, while theaters and transportation options provide opportunities for entertainment and travel. Overall, this neighborhood provides a comprehensive range of services and facilities that cater to the needs of seniors considering senior living in East Aurora.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.8 miles)
• Anthony-Brown Pharmacy (6.1 miles)
• Rite Aid (6.3 miles)
• Top's Markets (6.6 miles)
• Rite Aid (6.9 miles)
• Walgreens (6.9 miles)

Restaurants

• Bar Bill Tavern (0.2 miles)
• Mighty Taco (0.6 miles)
• 42 North Brewing (0.8 miles)
• Rix Country Store (6 miles)
• Giuseppe's Restaurant (6.1 miles)
• OP Social Tap and Grille (6.1 miles)
• The Byrd House (6.1 miles)

Parks

• Knox Farm State Park (1 miles)
• Elma Meadows County Park (4.1 miles)
• Green Lake Park (6.6 miles)
• Volunteer Firemans Park (6.6 miles)
• Chestnut Ridge Park (6.9 miles)
• ashwood Nature Trail (7 miles)
• Commissioners Cabin At Chestnut Ridge (7 miles)

Physicians

• Aurora Optometric Group (1.8 miles)
• Buffalo Medical Group PC (6.2 miles)
• Orchard Park Pediatrics (6.3 miles)
• Dr Kathleen K Budzinski, MD (6.3 miles)
• OB GYN Associates of WNY (7 miles)
• DENT Neurological Center (7.4 miles)
• Western New York Ear Nose and Throat (8.5 miles)

Cafes

• Starbucks (6.7 miles)
• Tim Hortons (7 miles)
• Wegmans Food Markets (9.3 miles)
• Starbucks (9.7 miles)
• Tim Hortons (9.7 miles)
• Tim Hortons (9.9 miles)
• Three Girls Cafe (10 miles)

Places of Worship

• Queen of Heaven Church Rectory Office (7.6 miles)
• St Bernadette's R C Church (9.3 miles)
• Queen of Angels (10.9 miles)

Theaters

• Quaker Crossing STM 18 (8.4 miles)

Transportation

• Amtrak - Buffalo, NY Depew Station (BUF) (10.9 miles)

Hospitals

• Mercy Hospital Operating Room (11 miles)