South Mountain Hc

Pros

• The staff at South Mountain Healthcare and Rehabilitation Center is described as very helpful, caring, and patient with both residents and their families.
• The facility is noted to be nice, comfortable, and clean, with updated rooms and amenities.
• Residents enjoy the food provided at the center.
• There are a variety of activities offered for residents, including outside events and entertainment from visitors.
• Overall, many family members feel satisfied with the quality of care their loved ones receive at the facility.

Cons

• The facility should be totally revamped and sterilized due to cleanliness issues, including dirty tubs, sinks, and rust on commodes.
• Patients are receiving incorrect meals despite dietary restrictions being clearly communicated to staff multiple times.
• The facility fails to stock necessary medical supplies, leading to patients missing critical care appointments.
• Staff coordination issues result in double booking of patient care, causing missed rehabilitation events and consultations.
• There were significant delays in addressing hygiene concerns, such as unclean bathrooms and inadequate cleaning protocols after an overflow incident.
• The nursing home environment was not consistently attentive to patients’ needs, as evidenced by incidents where residents were left unattended or without proper assistance during meals.
• There were complaints about the quality of staff knowledge regarding specific medical conditions of residents.
• Family members felt that important health developments were not communicated promptly by the facility staff.

Review

The reviews of South Mountain Healthcare and Rehabilitation Center present a multifaceted view of the facility's strengths and weaknesses. On one hand, some families express gratitude for the care their loved ones receive, highlighting the attentive and compassionate staff. The nursing home is praised for its comfortable and well-maintained environment, with residents enjoying various activities and a decent selection of food. Many reviewers appreciate the staff's efforts to engage patients, offering recreational activities like singing sessions and church gatherings, which contribute positively to the overall atmosphere. The facility has been described as clean, pleasant, and equipped with updated amenities such as a hair salon.

However, contrasting voices voice serious concerns about hygiene standards and staff performance within the center. One family member shares alarming experiences regarding cleanliness issues upon admission. Pictures revealed filthy conditions in bathrooms?rust on commodes, feces around toilets, and even blood on walls?and inadequate responses from staff to rectify these problems left them feeling disillusioned. This same reviewer went further to express distress over inadequate personal care for their loved one who was improperly placed in diapers despite having previously managed independently in another facility. They raised flags about sanitation practices after witnessing messes left unattended for hours without proper disinfection.

Dietary issues form another significant part of residents? experiences at South Mountain Rehab. One review details critical errors regarding meal provisions for a patient on a low-residue diet; despite repeated notifications to numerous staff members about dietary restrictions, incorrect meals were served multiple times within just 48 hours. Such lapses not only hinder recovery but also lead to frustration among families who depend on adequate nutrition for their loved ones? health. Additionally, there are mentions of supply shortages causing inconveniences; instances arise where essential medical supplies or medications are unavailable within the facility itself.

While several reviews recognize that many staff members exhibit kindness and acknowledgment towards patients and their families, critiques emerge surrounding competence levels among personnel. Concerns were shared about miscommunication between departments; rehabilitation staff failed to coordinate effectively with wound care teams leading to scheduling conflicts that prevented patients from attending prescribed therapies or consultations. These highlighted deficiencies suggest an urgent need for improved organizational communication strategies that would enhance patient care continuity.

Despite these critiques, some families continue to regard South Mountain as a suitable option due largely to their positive historical experiences with long-term residents in the institution. A granddaughter reflects fondly on her grandmother?s decade-long residence at the center, noting consistent cleanliness during her visits alongside friendly interactions with caregivers. Yet incidents of neglect marred those experiences?like finding her grandmother unable to manage feeding herself?a stark reminder of potential gaps in personalized care amid larger operational successes.

The polarized perspectives underscore significant disparities between surface-level impressions versus underlying operational realities akin to many healthcare facilities today. As reviewers emphasize both commendable aspects of South Mountain Rehab while simultaneously raising pertinent grievances regarding unsanitary conditions or mishandled dietary requirements?it becomes evident that while improvements have been made over time since its inception, continued scrutiny is necessary from oversight organizations along with vigilant familial involvement going forward.

In conclusion, prospective clients considering South Mountain Healthcare must weigh these dual narratives: seeking out quality rehabilitation services while navigating challenges inherent within caregiving environments that require ongoing vigilance against complacency?both organizationally as well as personally committed through familial engagement?to safeguard quality standards during vulnerable transitions into skilled assistance programs like this one offers.

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)

Restaurants

• Huck Finn Diner (0.9 miles)
• The Able Baker (1.1 miles)
• Millburn Delicatessen (1.1 miles)
• El Gordo (1.3 miles)
• Bagels 4 U of Short Hills (2.3 miles)
• McLoone's Boathouse (3.6 miles)
• McDonald's (3.8 miles)

Places of Worship

• Morrow Memorial United Methodist Church (1 miles)

Transportation

• NJT - Millburn Station (1.1 miles)
• NJT - Maplewood Station (1.2 miles)
• NJT - Short Hills Station (2 miles)
• NJT - Summit Station (3.7 miles)
• NJT - Brick Church Station (5 miles)
• East Orange Station (5.1 miles)
• Newark Liberty International Airport Station (5.1 miles)

Parks

• Memorial Park (1.3 miles)
• Milo S. Borden Park (2.2 miles)
• Orange Park Nj (4 miles)
• Mindowaskin Park (5.2 miles)
• Winfield Park (5.7 miles)
• South Mountain Reservation (6.1 miles)
• Eagle Rock Reservation (6.2 miles)

Cafes

• The Bread Stand (1.7 miles)
• True Salvage Cafe (2.1 miles)
• Starbucks (2.1 miles)
• Panera Bread (5.6 miles)
• Dunkin (5.8 miles)
• Starbucks (6.3 miles)

Physicians

• Summit Medical Group (2.1 miles)
• Merck (2.8 miles)
• Kenilworth Primary Care (2.9 miles)
• Kartan Saritha Summit Medical Group Westfield (3.4 miles)
• Premier Urology Group (4.2 miles)
• Summit Medical Group (4.3 miles)
• New Jersey Spine Center (4.8 miles)

Hospitals

• Saint Barnabas Medical Center (3.4 miles)

Theaters

• 2198 Amc Jersey Garden (7.4 miles)