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4 from 121 reviews
5 stars
82
4 stars
9
3 stars
2
2 stars
2
1 stars
26
Overall Review of Complete Care at Madison
common16 reviews mention this
Cleanliness gets mixed reports
Many reviews describe the facility as clean and well kept.
Several residents and visitors say the building is clean, brightly lit, and consistently maintained. At the same time, other reviewers mention hygiene and cleanliness problems, including pests, bad smells, mold, and dirty conditions with feces. Even in positive comments, cleanliness is paired with staff being helpful, suggesting the day-to-day experience often depends on which team a family member interacts with most.
common34 reviews mention this
Staff kindness is a frequent theme
Residents and families frequently describe the staff as caring and helpful.
Across many reviews, families thank caregivers and nursing staff for being friendly, compassionate, and attentive, including specific unit staff and nurses. Multiple comments also focus on responsiveness in moments of need, such as quick help when a resident became unresponsive. A smaller number of reviews raise the opposite concern—rudeness, missed requests, or call-system problems—which makes the staff experience feel uneven from review to review.
caveat18 reviews mention this
Care quality concerns are serious
Some reviewers report neglect or unsafe care experiences.
Several negative reviews describe situations like missed monitoring, unanswered call buttons, delayed or inadequate help, and residents left in soiled conditions. Others describe what they saw as breakdowns in medical coordination, including medication problems and failures to communicate with families. While there are also supportive reviews praising care and treatment, these complaints are detailed enough that prospective families may want to ask targeted questions about staffing coverage, response times, and how issues are escalated.
caveat7 reviews mention this
Food quality draws contrasting comments
Dining reviews range from acceptable to very negative.
Some reviewers say the food was okay or that they enjoyed a meal during a visit. Others are far more critical, describing food as horrible, missing from trays, or linked to concerns about nutrition and satisfaction. A few comments tie the food experience to the broader day-to-day quality of care, so it’s a theme families may want to clarify for their loved one’s needs and diet restrictions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Studio apartments
Types of Care
Memory Care
Skilled Nursing Facility
Amenities
Beautician on-site
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Respite or short term stays offered
Telephone
Wi-Fi/high-speed internet available
Transportation
Newark International (19 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Physical therapy
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Religious services
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.7 miles)
Walgreens (0.8 miles)
Walgreens (1.1 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.5 miles)
Walgreens (4 miles)
Transportation
NJT - Aberdeen-Matawan Station (1.5 miles)
Old Bridge P&R Bus Stop (3.3 miles)
Union Hill Rd Park & Ride (6.1 miles)
NJT - Metuchen Station (10.3 miles)
Cafes
Starbucks (1.8 miles)
Starbucks (5.3 miles)
Deli Plus (5.7 miles)
Starbucks (7.2 miles)
Starbucks (7.2 miles)
Starbucks (8.4 miles)
Wegmans Food Markets (9.4 miles)
Hospitals
NJ Spine and Wellness (2.1 miles)
Raritan Bay (4.5 miles)
Hackensack Meridian Health Raritan Bay Medical Center (7.2 miles)
Physicians
Dr Raj (3.3 miles)
Dr Avendano (3.8 miles)
Memorial Sloan Kettering Cancer Center Monmouth (6.3 miles)
Ima Medical Care-Middletown (7.5 miles)
Thompson, Roger M, Md - Family Practice Of Middletown (7.8 miles)
Monroe Family Medicine (7.8 miles)
Tiefenbrunn Fortin & Tuck Pediatrics (8.4 miles)
Restaurants
South Stevens Pub (4.6 miles)
La Ginestra Ristorante Italiano & Pizzeria (5.9 miles)
Garden State Deli (6.3 miles)
Trattoria Ravello (6.7 miles)
McDonald's (7 miles)
Crown Palace (7.1 miles)
Magnifico's Ice Cream (7.8 miles)
Parks
Welsh Park (7.1 miles)
Mundy Ave Park (7.5 miles)
Wolfe's Pond Park (7.8 miles)
Bloomingdale Park (8.4 miles)
Monroe Twp. Veteran's Park (9.2 miles)
East Brunswick Dog Park (10.1 miles)
East Freehold Park & Showgrounds (10.4 miles)
Places of Worship
Monroe Township Jewish Center Congregation Etz Chaim (7.9 miles)
The comprehensive features offered by Complete Care at Madison are meticulously designed to support residents with dementia or Alzheimer's disease at various stages. Assistance with dressing, bathing, and transfers ensures that individuals maintain dignity and comfort while receiving the necessary help for their daily activities. Medication management is crucial for maintaining health stability, while meal preparation and service meet nutritional needs tailored to individual preferences. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with healthcare providers. The provision of 24-hour supervision guarantees safety and a sense of security, while specialized memory care programming and a mental wellness program address cognitive challenges in engaging and supportive ways. Furthermore, physical therapy enhances mobility and overall well-being, catering specifically to those with mild cognitive impairment or advanced stages of memory loss. Collectively, these services create an enriching environment that fosters independence as much as possible while ensuring holistic care tailored to each resident's unique needs.
Complete Care at Madison on seniors.fyi includes 5 photos including images showing exercise equipment, interior, living room, decor, building, entrance, exterior, architecture, and more.
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Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
Building, Architecture, Entrance, Exterior, and Parking
Exercise Equipment, Rehabilitation, Physical Therapy, and Therapy Room
Healthcare
Additional Photos
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21 resident community capacity
Studio apartments
Memory Care
Skilled Nursing Facility
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Respite or short term stays offered
Telephone
Wi-Fi/high-speed internet available
Newark International (19 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Religious services
English
Compassionate staff with strong dementia care and engaging activities.
Why Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care
Nourishing the Mind: Essential Dietary Approaches for Dementia
