Complete Care at Madison in Matawan, NJ
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625 State Highway 34, Matawan, NJ 07747
For more information about senior living options: (844) 490-3973
The staff provide professional, empathetic, and kind assistance. They work very hard for the care of the residents and their families. The facility is clean, and the staff are friendly and professional. Complete Care at Madison has a welcoming and compassionate staff; highly recommended. Eileen Medina is wonderful to work with; she listens and helps ensure residents are well cared for. The rehab department is great; the staff are professional and caring. Vicki Kumar is excellent at her job, assisting with transport and doctor appointments with a positive, helpful demeanor. Roselene is a treasure, compassionate, attentive and warm in her care. Elliott Montanez is a great asset to the company; he is quick to respond and does a great job. The team works tirelessly to keep residents happy and healthy.
One reviewer alleges negligence that ended in a death, with no phone calls or condolences and the director avoiding the family. A reviewer says the facility is terrible and that people should stay away from all Complete Care facilities. They claim the place is severely understaffed, with long waits for aides and insufficient therapy. They describe patients left in soiled diapers with worsening sores and little monitoring. They report broken call bells, meds not given on time, and requests ignored. They note the facility smells like urine and is not clean. They accuse Medicare fraud and overall mismanagement. They complain the food is horrible and not real food. They state the place should be closed immediately. They describe mold and mildew rampant and the environment as dirty and depressing.Complete Care at Madison in Matawan, NJ is best suited for families seeking rehabilitation-forward senior care where frontline staff are frequently praised for warmth, attentiveness, and hands-on involvement. The community earns trust from families who value coordination among admissions, nursing, and social services, and who want a facility that feels welcoming and humane in day-to-day interactions. When the goal is steady, compassionate engagement from caregivers and a transparent channel for family updates, this campus can deliver. It can also be a fit for long-term residents who appreciate a clean, home-like environment and staff who treat residents with kindness and patience. The rehab pathway often stands out, with several reviews highlighting effective therapy teams and practical support for transitions from hospital to daily living.
Those considering alternatives should note that not all experiences align with the best-case narratives. A sizable portion of reviews contains urgent cautions about safety and consistency: chronic under-staffing, delays in medication and assistance, and troubling incidents of neglect or miscommunication. Families alert to the possibility of bedsores, dehydration, or infections after short stays emphasize that even when the facility appears clean and friendly, the clinical oversight can be uneven. For memory care or residents with complex medical needs who require constant monitoring, this setting has been described as insufficient by some families. In short, if reliability, rapid response to alarms, and unwavering clinical accountability are non-negotiable, alternatives with stronger track records in those areas deserve serious consideration.
The strongest positives center on the human touch. Numerous caregivers earn high marks for compassion and patient-focused care, with specific staff repeatedly named for going the extra mile. The rehab department is frequently lauded for professionalism and tangible progress, and family members appreciate coordinators who simplify transitions and keep everyone informed. The front-line environment is described as clean, orderly, and welcoming, with ancillary staff such as unit clerks and social services personnel cited for dependable availability and genuine kindness. When the care team functions smoothly, residents appear more engaged, meals feel more personalized, and family members experience less anxiety about daily routines and medical needs. These bright spots demonstrate what the facility can achieve when staffing levels meet resident needs and leadership reinforces consistent standards.
However, the downsides are not easily dismissed. The most serious concerns revolve around understaffing and inconsistent care, which show up in missed call bells, delayed medications, unsupervised transitions, and insufficient attention to wounds or hygiene in some cases. Several families recount severe consequences, bed sores, dehydration, infections, and even sepsis, following periods of limited staff availability or slow escalation of medical issues. Complaints also point to communication gaps, with families reporting difficulty reaching the right nurse, slow follow-through on medical records or transport requests, and a perception that management can be defensive rather than proactive when problems surface. Complaints about food quality, odors, and a perception of overall facility upkeep further muddy the reliability of day-to-day experiences.
Balancing these realities requires clear-eyed expectations and proactive family involvement. For those who decide Complete Care at Madison is worth the risk, several guardrails are essential: insist on a current, explicit care plan with defined response times; request assignment to a stable caregiving team and a direct line to the unit supervisor; schedule regular family conferences with nursing and rehab leadership; and verify staffing levels during peak hours as part of the admission process. Prospective residents should also press for demonstrations of wound care capabilities, prompt med administration procedures, and a concrete plan for daily activities and nutrition that aligns with individual needs. In other words, the facility can perform at a high level, but only with vigilant oversight and ongoing advocacy.
The bottom-line judgment positions Complete Care at Madison as a facility with real strengths and real vulnerabilities. It can be an excellent choice for families prioritizing compassionate care, strong rehab services, and a warm, communicative staff, provided the resident’s needs can be matched with reliable staffing and robust clinical oversight. For families whose primary concern is consistent, high-stakes medical caregiving, or who require rigorous accountability and modernized operations, it is prudent to explore alternatives first. The decision hinges on tolerance for variability and the ability to maintain active family involvement; when those factors align, the community can deliver meaningful, person-centered care. When they do not, the gap between promise and performance can be wide enough to compel a different choice.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Complete Care at Madison in Matawan, NJ is a skilled nursing facility that provides comprehensive care services for seniors. The community offers 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. The staff also ensures coordination with health care providers to meet the specific needs of each resident.
Residents at Complete Care at Madison can enjoy a range of amenities, including access to a beauty salon, cable or satellite TV, and Wi-Fi/high-speed internet. The community features a dining room where meals are prepared and served according to special dietary restrictions. Housekeeping services are provided to maintain a clean and comfortable living environment.
For residents who require specialized care, Complete Care at Madison offers hospice care and specialized memory care programming. Physical therapy is available on-site to help residents maintain mobility and independence. The community also promotes mental wellness through a dedicated program.
Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services. Additionally, there are nearby cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals for convenience.
Complete Care at Madison strives to create a welcoming environment where seniors can receive the support they need while maintaining their dignity and independence.
Complete Care at Madison offers Studio apartments.
Complete Care at Madison is located at 625 State Highway 34, Matawan, NJ 07747 in Monmouth County, New Jersey
The comprehensive features offered by Complete Care at Madison are meticulously designed to support residents with dementia or Alzheimer's disease at various stages. Assistance with dressing, bathing, and transfers ensures that individuals maintain dignity and comfort while receiving the necessary help for their daily activities. Medication management is crucial for maintaining health stability, while meal preparation and service meet nutritional needs tailored to individual preferences. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with healthcare providers. The provision of 24-hour supervision guarantees safety and a sense of security, while specialized memory care programming and a mental wellness program address cognitive challenges in engaging and supportive ways. Furthermore, physical therapy enhances mobility and overall well-being, catering specifically to those with mild cognitive impairment or advanced stages of memory loss. Collectively, these services create an enriching environment that fosters independence as much as possible while ensuring holistic care tailored to each resident's unique needs.
Complete Care at Madison on seniors.fyi includes 5 photos including images showing exercise equipment, interior, parking, healthcare, physical therapy, rehabilitation, therapy room, living room, and more.
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