Complete Care at Madison in Matawan, NJ
Save625 State Highway 34, Matawan, NJ 07747
For more information about senior living options: (844) 490-3973
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The facility was clean and the staff were friendly and professional. The rehab department is great; the staff are professional and caring. Faith has been wonderful with residents' family members. Eileen Medina was wonderful to work with; she listened to concerns and helped ensure the resident was well cared for. Complete Care at Madison is a wonderful facility with a welcoming and compassionate staff. Roselene is a treasure; she is compassionate, attentive, and warm in her care. The staff are very friendly; day and night staff are consistently pleasant and helpful. Vicki, the unit clerk, is a pleasure - friendly, helpful, and professional. The service at Complete Care is amazing; the team works tirelessly to keep residents happy and healthy. The facility is very clean, and the staff are pleasant and professional, making stays feel like a home away from home. Elliott Montanez is a great asset; he responds quickly and does a great job. The care for a grandmother at Complete Care at Madison has been exceptional; she remained comfortable and happy during visits.
The facility is described as horrible, with ants in patient beds and the oxygen machine never used. It's called a nightmare and a disgrace, with patients left in soiled diapers and developing bed sores. The site is severely understaffed, with too few aides and rehab professionals to give patients the attention they need. The building is rundown, lacking clean conditions and functioning amenities, and needs remodeling. Reviewers allege Medicare fraud and cost-cutting that compromise patient care. Call bells go unanswered and medications are not administered on time. Families warn against placing loved ones there, citing neglect, poor communication, and lack of empathy. The food is described as horrible and the facility smells of urine, signaling unsanitary conditions. Some reviews report serious outcomes like sepsis and bed sores due to neglect.Complete Care at Madison in Matawan is best suited for families prioritizing strong rehabilitation services and a staff that delivers on-the-ground kindness, with an emphasis on daily warmth from aides, nurses, and front-line coordinators. This community can work well for short- or intermediate-term rehab stays where a resident's needs are primarily functional recovery and where families are prepared to stay actively engaged in care planning and monitoring. It also appeals to those who value a welcoming atmosphere, clean surroundings, and visible compassion from many staff members. However, this is not a one-size-fits-all choice, and careful due diligence is essential.
Alternatives are worth considering for anyone who cannot accept the variability described by families - especially those requiring consistent, around-the-clock attention, meticulous wound and nutritional monitoring, or dementia-specific care. Several reviews flag persistent understaffing and uneven quality across shifts, with multiple accounts of delayed meds, missed call-bell responses, and egregious lapses in basic hygiene and comfort. For families seeking a facility with steadier staffing ratios, fewer incidents of neglect, and more predictable governance, exploring other options is prudent.
On the plus side, the most persistent strengths here are the people delivering care. Cleanliness and a welcoming environment recur in many visits, and numerous residents receive attentive, compassionate treatment from frontline staff. The rehab department is repeatedly praised for professionalism and effectiveness, with several families citing quick response, reliable coordination, and meaningful support from nurses, aides, and therapy teams. The presence of devoted staff like Vicki the unit clerk, Malika, Giselle, and Berline - who consistently go the extra mile to arrange appointments, coordinate transport, and check on needs - creates a stable core that many families find reassuring.
Yet the main cons underscore a fragile balance. The most serious concerns center on understaffing and the consequential lapses: calls not answered, meds not delivered on time, patients left in soiled conditions, and, in some cases, severe adverse outcomes. Reports of bedsores, dehydration, infections, and even hospital transfers point to gaps in consistent monitoring and rapid escalation when trouble arises. Food quality and odor issues appear in several accounts, suggesting that even when care teams are compassionate, systemic shortcomings in operations and supply can erode overall well-being. The contrast between glowing frontline anecdotes and scarier accounts signals that outcomes hinge on which wing, shift, or caregiver is present at any given moment.
That tension between strengths and weaknesses means the pros can offset the cons only for families who stay closely involved and who verify that care plans are followed every day. If a loved one benefits from a steady, attentive team and a rehab focus, Complete Care at Madison can deliver meaningful improvements in function and mood, especially when administrative leadership is responsive and communicative. But the risk of inconsistent care - especially in long stretches without proactive oversight - means a cloud of uncertainty will persist for some residents. Prospective residents should press hard for clear staffing ratios, documented med administration processes, and recent quality-of-care data before committing.
In practical terms, families weighing this facility should schedule in-depth conversations with the director of nursing and front-office leadership, request to tour during multiple mealtimes and activity periods, and review the latest state health inspections and incident reports. Ask for direct references from families with relatives in the same unit and request a detailed individualized care plan that includes bowel and bladder management, skin integrity, medication timing, and PT/OT scheduling. If the loved one requires complex medical oversight, insist on a documented plan that demonstrates timely escalation and predictable response times. The right fit will feel both compassionate and accountable, with a care culture that blends warmth with consistent performance.
Overall, Complete Care at Madison is a high-need choice with undeniable moments of exceptional, person-centered care, particularly in rehab and during one-to-one interactions. It is not a universally reliable solution, and for some families the concerns around staffing and basic care delivery will be decisive. For those who can secure steady, proactive oversight and who value the embedded compassion of many staff members, it remains a meaningful option. For others, especially those safeguarding against variability in daily care, exploring alternatives with stronger staffing guarantees and more uniform outcomes is strongly advised.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Complete Care at Madison in Matawan, NJ is a skilled nursing facility that provides comprehensive care services for seniors. The community offers 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. The staff also ensures coordination with health care providers to meet the specific needs of each resident.
Residents at Complete Care at Madison can enjoy a range of amenities, including access to a beauty salon, cable or satellite TV, and Wi-Fi/high-speed internet. The community features a dining room where meals are prepared and served according to special dietary restrictions. Housekeeping services are provided to maintain a clean and comfortable living environment.
For residents who require specialized care, Complete Care at Madison offers hospice care and specialized memory care programming. Physical therapy is available on-site to help residents maintain mobility and independence. The community also promotes mental wellness through a dedicated program.
Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services. Additionally, there are nearby cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals for convenience.
Complete Care at Madison strives to create a welcoming environment where seniors can receive the support they need while maintaining their dignity and independence.
Complete Care at Madison offers Studio apartments.
Complete Care at Madison is located at 625 State Highway 34, Matawan, NJ 07747 in Monmouth County, New Jersey
The comprehensive features offered by Complete Care at Madison are meticulously designed to support residents with dementia or Alzheimer's disease at various stages. Assistance with dressing, bathing, and transfers ensures that individuals maintain dignity and comfort while receiving the necessary help for their daily activities. Medication management is crucial for maintaining health stability, while meal preparation and service meet nutritional needs tailored to individual preferences. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with healthcare providers. The provision of 24-hour supervision guarantees safety and a sense of security, while specialized memory care programming and a mental wellness program address cognitive challenges in engaging and supportive ways. Furthermore, physical therapy enhances mobility and overall well-being, catering specifically to those with mild cognitive impairment or advanced stages of memory loss. Collectively, these services create an enriching environment that fosters independence as much as possible while ensuring holistic care tailored to each resident's unique needs.
Complete Care at Madison on seniors.fyi includes 5 photos including images showing exercise equipment, interior, rehabilitation, therapy room, living room, decor, building, entrance, and more.
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