Complete Care at Madison

Pros

• The administrative staff at Complete Care at Madison were incredibly helpful and amazing.
• The level of care provided at Complete Care at Madison impressed the family.
• The staff at Madison Center have always taken very good care of the residents, including the reviewer's mother who just celebrated her 100th birthday.
• The Madison Center staff did an excellent job in keeping families updated during the pandemic.
• The nurses at Madison Center were friendly.
• The staff at Madison Center were pleasant and the facility was clean.
• The nursing home has caring staff who try to make residents as comfortable as possible.
• Staff at the nursing home are attentive, and residents have nice sized rooms and access to fresh air outside.
• The reviewer's relative has been a resident for over 2 years, indicating that they are satisfied with their experience at the facility.

Cons

• The ratio of aides/nurses to residents has been reduced to a bare minimum, resulting in inadequate care for the residents.
• Patients with dementia and Alzheimer's disease do not receive any specific treatment or consideration.
• Residents often wait hours sitting in soiled clothes without receiving assistance.
• Showers are given only once per week, which is insufficient for maintaining cleanliness and hygiene.
• The quality of life for residents who cannot communicate their needs is less than satisfactory.

Review

Complete Care at Madison is a nursing home that has received positive reviews from several individuals. One reviewer mentioned that they chose this facility for their father because it was one of the few places that accepted him directly from the hospital. They were impressed with the helpfulness and professionalism of the administrative staff, as well as the level of care provided to their father. The ongoing renovation and remodeling process also showcase the commitment of the staff to improve the facilities.

The availability of Medicare coverage for the initial period was appreciated, and they believed their father would qualify for Medicaid in due course. Regarding pricing, they found it to be on par with other similar facilities they had explored. The main activity room played a significant role in keeping residents engaged during the day, offering various activities like arts and crafts, puzzles, and TV time. Additionally, there was a smaller room available for more private visits.

Another reviewer shared their experience with their 100-year-old mother who had been a resident at Madison Center for over five years. They expressed gratitude towards the caring staff who took good care not only of their mother but also all other residents. The family considered themselves fortunate to have their loved one in an environment where she could have a quality of life that they couldn't provide at home. They particularly praised Kevin and his administrative team for providing regular updates during critical times such as the pandemic.

One individual rated Madison Center with five stars, highlighting its friendly atmosphere, abundant activities, and spacious rooms. They were particularly impressed by the friendly nature of the nurses. Another person described it as a nice and clean nursing home with pleasant staff members. Unfortunately, this person's brother passed away while residing there.

However, one review raised concerns about staffing levels at Madison Center. According to them, there seemed to be a shortage of aides and nurses compared to resident needs. This may have resulted in residents waiting extended periods in soiled clothes and receiving infrequent showers (maximum once per week). Additionally, there were concerns about the treatment and consideration given to patients with dementia and Alzheimer's disease, as they didn't receive specific care tailored to their conditions. Despite friendly staff, the reviewer felt that residents who couldn't communicate their needs adequately suffered, leading to a less than satisfactory quality of life.

Overall, the reviews present a mixed picture of Complete Care at Madison. While some individuals had positive experiences with attentive and friendly staff members along with various activities for residents, others expressed concern about staffing levels and specialized care for certain conditions. These different perspectives highlight the importance of conducting thorough research and visiting potential nursing homes before making a decision for a loved one.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (4 miles)

Transportation

• NJT - Aberdeen-Matawan Station (1.5 miles)
• Old Bridge P&R Bus Stop (3.3 miles)
• Union Hill Rd Park & Ride (6.1 miles)
• NJT - Metuchen Station (10.3 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (5.3 miles)
• Deli Plus (5.7 miles)
• Starbucks (7.2 miles)
• Starbucks (7.2 miles)
• Starbucks (8.4 miles)
• Wegmans Food Markets (9.4 miles)

Hospitals

• NJ Spine and Wellness (2.1 miles)
• Raritan Bay (4.5 miles)
• Hackensack Meridian Health Raritan Bay Medical Center (7.2 miles)

Physicians

• Dr Raj (3.3 miles)
• Dr Avendano (3.8 miles)
• Memorial Sloan Kettering Cancer Center Monmouth (6.3 miles)
• Ima Medical Care-Middletown (7.5 miles)
• Thompson, Roger M, Md - Family Practice Of Middletown (7.8 miles)
• Monroe Family Medicine (7.8 miles)
• Tiefenbrunn Fortin & Tuck Pediatrics (8.4 miles)

Restaurants

• South Stevens Pub (4.6 miles)
• La Ginestra Ristorante Italiano & Pizzeria (5.9 miles)
• Garden State Deli (6.3 miles)
• Trattoria Ravello (6.7 miles)
• McDonald's (7 miles)
• Crown Palace (7.1 miles)
• Magnifico's Ice Cream (7.8 miles)

Parks

• Welsh Park (7.1 miles)
• Mundy Ave Park (7.5 miles)
• Wolfe's Pond Park (7.8 miles)
• Bloomingdale Park (8.4 miles)
• Monroe Twp. Veteran's Park (9.2 miles)
• East Brunswick Dog Park (10.1 miles)
• East Freehold Park & Showgrounds (10.4 miles)

Places of Worship

• Monroe Township Jewish Center Congregation Etz Chaim (7.9 miles)

Theaters

• AMC DINE-IN Menlo Park 12 (9.9 miles)
• 2220 Amc New Brunswic (10 miles)