Excel Care at Manalapan

Pros

• The staff at Excelcare at Manalapan goes above and beyond to make residents feel comfortable.
• They keep family members updated by sending pictures when residents are having a good day.
• The Activities staff and Maintenance Director take special care to communicate with residents in their native language, fostering a comforting environment.
• Many appreciate the dedication and hard work of the staff despite the challenges they face in their roles.

Cons

• The facility is dirty and severely understaffed, leading to neglect of residents' health issues.
• Patients are treated poorly, with reports of bruises and no accountability from the staff regarding injuries.
• Medications were administered without proper communication or consent, and billing practices were questionable.
• Residents face theft from both staff and other patients, contributing to a sense of insecurity in the facility.
• Staff members are rude, unhelpful, and lack basic knowledge about patient rights and care standards.
• The environment is chaotic, with patients wandering into others' rooms and receiving inadequate monitoring.
• Laundry services fail to return personal belongings, adding to the distress of families.
• Overall, the experience at the facility is described as one where patients are treated worse than animals.

Review

The contrasting experiences of families with loved ones at a particular facility highlight glaring discrepancies in care quality, staff management, and patient safety. One reviewer shared a harrowing account of what they termed a "dirty facility that is severely understaffed." Their mother, a resident at the establishment, suffered from stomach issues that went unnoticed due to minimal staff attention. This neglect culminated in a severe condition: sepsis resulting from untreated colitis. The reviewer holds the facility entirely responsible for this grave oversight and warns others against entrusting their loved ones to such an unreliable institution.

Compounding these concerns, the reviewer described their experience when taking their dementia-stricken mother for respite care. Upon collection, they discovered numerous bruises on her arms and reported that their complaints yielded no response or accountability from the staff. Alarmingly, they recounted that the facility administered four different medications without prior discussion with either the family or the hospice team overseeing her care. Furthermore, they expressed outrage over attempted charges for refills of medications that had not been agreed upon or discussed with them beforehand. Such incidents raise questions about transparency and ethics in patient care practices.

Access control within the building also appeared deeply flawed; patients were reported to roam freely between rooms, causing disturbances and raising safety concerns for both residents and staff alike. The review details instances of theft among patients’ belongings and unmonitored access to various areas of the facility during day and night hours. Staff interactions were described as rude and dismissive; many aides reportedly lacked adequate English proficiency or understanding of patients' rights. The environment compounded this distressing narrative; additional reports mentioned substandard hygiene levels within the premises itself.

In stark contrast to these negative accounts stands an enthusiastic review praising Excelcare at Manalapan. This particular family expressed profound gratitude towards the staff caring for their father, emphasizing how dedicated team members went above and beyond to ensure his comfort while providing regular updates on his well-being through pictures on good days. Such positive remarks stand testament to individual dedication amidst what appears overall negligence in other reviews.

Specific attention was given to diverse cultural sensitivity displayed by knowledgeable staff who took extra efforts to communicate effectively with residents from varied backgrounds—especially noteworthy was outreach directed towards Russian-speaking clients like their father from Ukraine. Highlighting positive interactions can foster an atmosphere where residents feel valued rather than neglected—a crucial aspect often overshadowed in facilities where staffing shortages breed dissatisfaction.

The dissonance between these experiences reveals systemic challenges faced by long-term care facilities today: understaffing leading not only to inadequate resident monitoring but also preventing individualized attention necessary for fostering positive eldercare relationships provides insight into broader industry problems affecting similar institutions nationwide. Reviews serve both as cautionary tales highlighting poor management practices while simultaneously underscoring commendable efforts made by dedicated caregivers striving against all odds—further calling into question how improvements might be achieved across such facilities seeking balance between operational efficiency versus maintaining respectful dignified human interaction among elderly populations under their supervision.

For prospective residents or families considering placement options, thoughtful analysis stemming from firsthand experiences shared herein could prove pivotal when navigating available choices—armed with information rooted largely against prevailing narratives advocating further examination around nursing home conditions emblematic of deterioration present within some sectors dominated primarily by revenue-focused motives rather than compassionate caregiving principles aimed squarely at enhancing quality lives lived amongst society’s most vulnerable citizens during challenging times near life’s end phases or chronic illnesses faced daily impacting cherished elder personalities deserving utmost respect treated humanely above anything else promised therein!

This part of Englishtown, New Jersey offers a convenient and diverse range of amenities for seniors. With several pharmacies within a short distance, accessing necessary medications and healthcare supplies is easy. There are also various restaurants and cafes nearby, providing options for dining out or grabbing a cup of coffee. In terms of medical care, there are multiple physician offices and hospitals in the vicinity, ensuring quality healthcare services are readily available. Transportation options such as park & ride facilities and bus stops make getting around the area simple. Additionally, parks offer opportunities for outdoor recreation and relaxation. Overall, this part of Englishtown provides a well-rounded environment with essential services and recreational activities for seniors to enjoy their retirement years.

Pharmacies

• Franklin Pharmacy (0.8 miles)
• Walgreens (1 miles)
• CVS Speciality (1.5 miles)
• Wegmans (3.2 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.9 miles)
• Walmart Pharmacy (4.3 miles)

Restaurants

• McDonald's (1 miles)
• Trattoria Ravello (2.7 miles)
• FroYoWay (4.3 miles)
• Jersey Freeze (5 miles)
• The Cheesecake Factory (5.1 miles)
• P.F. Chang's China Bistro (5.1 miles)
• Crown Palace (5.3 miles)

Physicians

• Hackensack Meridian Health Rehabilitation (2.5 miles)
• Arthritis and Osteoporosis Associates (4 miles)
• Monroe Family Medicine (4.8 miles)
• Professional Orthopaedic Associates (5.6 miles)
• Millennium Eye Care (5.8 miles)
• University Radiology Group PC (5.8 miles)
• Freehold Ophthalmology (5.9 miles)

Transportation

• Union Hill Rd Park & Ride (2.8 miles)
• Bus Stop Twin Rivers Loop (7.8 miles)
• Old Bridge P&R Bus Stop (9.3 miles)
• NJT - Aberdeen-Matawan Station (9.8 miles)
• Avis Rent A Car (11.1 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (8 miles)
• Starbucks (8.6 miles)
• Deli Plus (9.9 miles)
• Starbucks (10.1 miles)
• Panera Bread (10.4 miles)

Places of Worship

• Monroe Township Jewish Center Congregation Etz Chaim (4.2 miles)

Parks

• Thompson Park (4.6 miles)
• Monroe Twp. Veteran's Park (5.1 miles)
• Mundy Ave Park (5.4 miles)
• East Freehold Park & Showgrounds (6.4 miles)
• Half-Acre Park (6.8 miles)
• Welsh Park (7.2 miles)
• East Brunswick Dog Park (7.5 miles)

Hospitals

• Raritan Bay (4.8 miles)
• Bright Horizons At Centrastate Medical Center (5.7 miles)
• NJ Spine and Wellness (8.1 miles)

Theaters

• AMC Freehold 14 (5.4 miles)