Fox Trail Memory Care Living at Cresskill

Pros

• The staff at Fox Trail Memory Care Living in Cresskill truly cares about each resident, creating a warm and loving environment that feels like family.
• Residents are well cared for and happy, with many expressing satisfaction with the quality of food and personal attention from staff members.
• The facility is clean, well-maintained, and provides a home-like atmosphere, making it comfortable for residents and their families.
• The house manager, Nicola Khan, is highly regarded for her dedication, responsiveness, and compassionate care towards both residents and their families.
• Families appreciate the open communication from the staff regarding their loved ones' care and well-being, especially during challenging times such as the pandemic.
• Residents enjoy engaging activities tailored to their specific needs, enhancing their socialization and overall quality of life.
• Many reviewers commend the facility for its holistic approach to healthcare, ensuring that various medical needs are consistently addressed by dedicated professionals.

Cons

• There seems to be a lack of communication with staff, particularly regarding language barriers, making it difficult for families to relay concerns.
• Some visitors felt that residents were not receiving enough attention relative to the cost of care.
• An in-person tour resulted in a bad first impression due to appointment mix-ups and unfriendly staff.
• The facility appeared cramped and had safety concerns regarding mobility issues due to its design.
• Some reviews indicated that only one common area was available for both dining and social activities, limiting space for interaction.
• A visitor expressed concern about the adequacy of care based on their observation that many residents do not receive frequent visitors, which could indicate potential neglect.

Review

Fox Trail Memory Care Living at Cresskill has garnered a diverse range of reviews from families who have entrusted their loved ones to this facility. The overarching sentiment is that while the place boasts commendable aspects, there are certain areas in need of improvement. Families appreciate the clean environment and the dedication of staff members; however, they have expressed concerns regarding communication barriers with non-English speaking staff and accessibility to supervisors when issues arise. Some visitors have observed that patients might not receive as much attention as expected given the financial investment in care, particularly because many residents lack regular visitors. This situation can lead families to notice deficiencies more acutely due to their frequent presence.

It is evident that some families have experienced a welcoming environment at Fox Trail, particularly appreciating the sense of community fostered among residents and staff members alike. Many reviews highlight how the facility feels like a big, happy family where caregivers genuinely care for each resident's well-being. One family described their loved one settling into the community quickly, indicating effective support from the staff during transitions. Moreover, it has been noted by multiple reviewers that residents often enjoy nutritious meals prepared on-site; this aspect contributes positively to the overall experience for both residents and their families.

Family members visiting frequently tend to notice how well-loved their relatives feel in this homelike setting. Reviewers emphasized that staff members like Nicola Khan play a vital role as caring leaders within the community. Families appreciated her ongoing communication through pictures and video calls, which provided reassurance during tough times such as illness or transition phases for their loved ones with dementia or Alzheimer's disease. The positive feedback about how good caregivers treat residents—demonstrating patience and kindness—stands out prominently in several testimonials.

However, not all experiences were positive upon first visits; some families encountered less-than-ideal interactions during tours of Fox Trail Memory Care Living at Cresskill. One account detailed an appointment mix-up combined with unfriendly staff reactions during a walkthrough of the facility. Others mentioned finding common spaces cramped or lacking variety despite recognizing efforts made to keep areas clean and tidy. Concerns around safety features—such as open staircases—were voiced by those mindful of mobility issues faced by their loved ones.

Despite these criticisms, there are many stories shared that underline heartwarming moments witnessed within this community—a testament to its strong core values surrounding care and compassion for individuals facing memory challenges such as dementia and Alzheimer's disease. Families commended ongoing activities tailored specifically for residents’ needs alongside dedicated health monitoring services provided by medical professionals associated with Fox Trail.

In conclusion, Fox Trail Memory Care Living at Cresskill offers a blend of warmth, cleanliness, dedicated staffing, and nutritional care while also highlighting critical areas needing better communication protocols and enhancing visitor experiences during initial tours or assessments of potential residency suitability for loved ones struggling with cognitive decline issues. While feedback remains mixed regarding specific instances encountered throughout various experiences shared by families over time spent here—the overarching belief is rooted in faith towards improvements being made under new ownership paired together along with its diligent team working tirelessly every day toward creating an inviting atmosphere designed around familial love where respect always comes first above all else!

Located in Cresskill, New Jersey, this neighborhood offers a variety of amenities within close proximity for convenient living. With multiple pharmacies like Walgreens and CVS nearby, access to healthcare services is readily available. Numerous reputable physicians' offices provide quality medical care within a few miles, including orthopedic and pediatric specialists. In terms of dining options, residents can enjoy a range of choices from fast-food favorites like McDonald's to upscale establishments like Houston's and The Capital Grille. Nearby hospitals include Hackensack Meridian Health Pascack Valley Medical Center and Holy Name Medical Center for easy access to medical facilities. Transportation options are also plentiful with several subway stations and train stations within a short distance. For outdoor recreation, parks such as Van Saun County Park and Riverdale Park offer green spaces for activities like walking or picnicking. Additionally, places of worship like The Riverdale Minyan cater to spiritual needs, while cafes like Bogota Press Cafe and Starbucks provide a relaxing setting for socializing or enjoying a cup of coffee. Overall, this neighborhood provides a well-rounded living environment with essential services and leisure opportunities available nearby.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (4.5 miles)
• CVS Pharmacy (4.9 miles)
• CVS Pharmacy (5 miles)

Physicians

• Park Medical Group PA (1 miles)
• Kayal Orthopedic - Westwood (3.7 miles)
• Orangetown Pediatric Associates (6.2 miles)
• Northeast Orthopedics & Sports Medicine - Orangeburg (7.1 miles)
• Morgan Stanley Children's Hospital (7.2 miles)
• Tenafly Pediatrics (7.3 miles)

Restaurants

• McDonald's (2.1 miles)
• Houston's (3.9 miles)
• McDonald's (5 miles)
• Suburban Diner (5.1 miles)
• The Capital Grille (5.5 miles)
• McDonald's (5.9 miles)
• Kura Revolving Sushi Bar (5.9 miles)

Hospitals

• Hackensack Meridian Health Pascack Valley Medical Center (3.7 miles)
• Holy Name Medical Center (4.5 miles)
• NewYork-Presbyterian Allen Hospital (5.7 miles)
• Bronx VA Medical Center (6.2 miles)
• Milstein Hospital Building (7.1 miles)
• Russ Berrie Medical Science Pavilion (7.2 miles)
• The Valley Hospital (7.2 miles)

Theaters

• AMC DINE-IN Shops At Riverside 9 (3.8 miles)
• Dreamscape at AMC Garden State Plaza (5.7 miles)
• Alamo Drafthouse Yonkers (8.3 miles)

Transportation

• Metro North - Riverdale Station (4 miles)
• MTA Subway - Inwood/207th St (5.8 miles)
• MTA Subway - Dyckman St (6.1 miles)
• MTA Subway - 190th St (6.1 miles)
• MTA Subway - 181st St (6.5 miles)
• MTA Subway - Fordham Rd (6.8 miles)
• Metro North - Dobbs Ferry Train Station (6.9 miles)

Parks

• Van Saun County Park (4.1 miles)
• Riverdale Park (4.4 miles)
• Flat Rock Brook Nature Center (4.7 miles)
• Inwood Hill Park (5.6 miles)
• Tallman Mountain State Park (5.9 miles)
• Uniontown Playground (6 miles)
• Saddle River County Park - Dunkerhook Area (6.6 miles)

Places of Worship

• The Riverdale Minyan (4.7 miles)
• All Saints Episcopal Church (7.9 miles)
• Community Church Of Glen Rock (8 miles)
• Good Shepherd Lutheran Church (8.8 miles)

Cafes

• Bogota Press Cafe (5.5 miles)
• Starbucks (5.8 miles)
• Starbucks (7 miles)
• Starbucks (8.2 miles)
• Kuppi Coffee Company (8.4 miles)