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4.4 from 100 reviews
5 stars
76
4 stars
8
3 stars
5
2 stars
1
1 stars
10
Overall Review of Anna House Inc
common
Staff care and responsiveness stand out
Residents and families consistently describe staff as kind, professional, and supportive.
Many reviews highlight staff who feel attentive and caring, with repeated praise for nurses, aides, social workers, and therapy teams. Several families say they felt informed and supported during a stressful rehab or recovery period, and they mention specific team members by name. A small number of reviews take issue with responsiveness, describing missed calls or limited feedback unless families ask repeatedly.
common
Rehab therapy helps people progress
Physical therapy is a frequent reason families say loved ones improved.
Across multiple reviews, people describe physical therapy and, in some cases, occupational therapy as skillful and encouraging. Several residents or families say therapy helped someone regain mobility after injuries or surgery, including quicker gains after initial visits. One review also notes day-to-day challenges around understaffing or care experience, which affects how smooth the rehab process feels.
common
Clean facilities are repeatedly praised
Reviews often mention a clean, well-kept environment.
Many reviewers describe the building as clean and well maintained, sometimes using stronger language like spotless. Cleanliness is paired with comfort and feeling safe during the stay. A few more critical reviews mention problems with how well someone was cleaned or issues that families felt reflected broader operational concerns.
common
Food quality varies by reviewer
Dining is talked about often, with mostly positive feedback and some complaints.
Several reviews say the food was good or better than expected, and a few mention cooks or food service staff. Other residents or family members describe dining as average, with one stating they often brought food from home. Even with the positive comments, at least one review suggests the overall experience can depend on specifics for the person staying.
caveat
Communication and staffing can be inconsistent
Some reviews warn that communication and staffing may lag behind needs.
A few reviews describe shortages of staff, delayed responses, and limited updates to caregivers unless they repeatedly follow up. One review mentions call bells ringing without timely help, and another describes difficulty getting discharge information and medication orders handled smoothly. While many others are positive about being kept informed, these critical comments point to occasional gaps in day-to-day coordination.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
LaGuardia (12 miles away)
Westchester Cty (17 miles away)
Newark International (20 miles away)
John F Kennedy International (23 miles away)
Nearby Places of Interest
This area of Cresskill, New Jersey offers convenient access to essential services such as pharmacies, physicians, hospitals, and transportation options. There are several reputable pharmacies and medical facilities within a short distance, providing easy access to healthcare services. Various dining options are available, including fast-food restaurants and upscale establishments. Additionally, there are nearby parks for outdoor recreational activities and places of worship for spiritual needs. The proximity to public transportation hubs makes it easy for seniors to travel around the area. Overall, this part of Cresskill provides a balanced mix of amenities and services that cater to the needs of older individuals looking for a comfortable living environment.
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (0.8 miles)
CVS Pharmacy (1.1 miles)
Walgreens (1.9 miles)
CVS Pharmacy (4.6 miles)
CVS Pharmacy (4.7 miles)
CVS Pharmacy (4.9 miles)
Physicians
Park Medical Group PA (1 miles)
Kayal Orthopedic - Westwood (3.9 miles)
Orangetown Pediatric Associates (6.5 miles)
Morgan Stanley Children's Hospital (7 miles)
Northeast Orthopedics & Sports Medicine - Orangeburg (7.4 miles)
Tenafly Pediatrics (7.5 miles)
Restaurants
McDonald's (1.8 miles)
Houston's (3.6 miles)
McDonald's (4.6 miles)
Suburban Diner (4.9 miles)
The Capital Grille (5.3 miles)
McDonald's (5.6 miles)
McDonald's (5.6 miles)
Theaters
AMC DINE-IN Shops At Riverside 9 (3.5 miles)
Dreamscape at AMC Garden State Plaza (5.4 miles)
Alamo Drafthouse Yonkers (8.6 miles)
Hospitals
Hackensack Meridian Health Pascack Valley Medical Center (3.9 miles)
Holy Name Medical Center (4.1 miles)
NewYork-Presbyterian Allen Hospital (5.5 miles)
Bronx VA Medical Center (6.1 miles)
Milstein Hospital Building (6.8 miles)
Russ Berrie Medical Science Pavilion (6.9 miles)
The Valley Hospital (7.2 miles)
Parks
Van Saun County Park (3.9 miles)
Riverdale Park (4.3 miles)
Flat Rock Brook Nature Center (4.4 miles)
Inwood Hill Park (5.4 miles)
Tallman Mountain State Park (6.2 miles)
Uniontown Playground (6.3 miles)
Saddle River County Park - Dunkerhook Area (6.4 miles)
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Board and Care Home
LaGuardia (12 miles away)
Caring, warm staff in a clean, home-like setting with engaging activities.
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