Bridges by EPOCH at Nashua

Pros

• The staff at Bridges at Nashua are very helpful and truly care about their residents.
• The facility is brand new and well-maintained, with a modern look and feel.
• The employees go the extra mile to keep residents entertained and stimulated.
• The community makes special efforts to keep patients and families connected during Covid-19 restrictions.
• The gardens at Bridges are beautiful, creating a peaceful atmosphere.
• The staff is professional, easy to work with, and thorough in their communication.
• Residents enjoy the activities that keep them busy, socialized, and engaged.
• The employees genuinely care for the residents and provide great care.
• Bridges has dedicated staff who continually strive to do their best in meeting the residents' needs.
• The facility is clean, well-decorated, and in good repair, creating a pleasant environment for residents.
• Visitors feel welcome due to the friendliness of the staff and the cleanliness of the facilities.
• These statements have been paraphrased for brevity.)

Cons

• The staff at Bridges at Nashua is overwhelmed and unable to adequately monitor or care for residents.
• There is a lack of communication among the staff and with families.
• The director-type person at Bridges does not filter their experience with dementia patients down to ordinary employees.
• There are no alarms for unsteady residents, leading visitors to have to alert staff to issues and prevent falls.
• The dining tables and floors at Bridges are always sticky.
• Some residents' loved ones recommend visiting daily if your loved one is a resident.
• The cleanliness of the dining room and individual bathrooms led to multiple ER visits for one resident due to uncleanliness.
• There have been cases of neglect from the staff, including failure to notify family members of a UTI in a resident with Alzheimer's.
• The facility lacks extra care for residents who need nursing home care rather than just assisted living care.
• Many family members of Bridges' residents have expressed complaints without seeing any results.

Review

Bridges at Nashua is described as a deluxe facility that stands out among the others visited. The staff is praised for their helpfulness and genuine care for the residents. However, it is also noted that Bridges at Nashua is the most expensive option, which may be a deterrent for some.

One reviewer mentions that the facility is brand new, but they did not see any residents who were significantly younger, which was a concern for them. The high cost of the facility is attributed to its profit-oriented nature, with the staff being too busy to adequately monitor or care for residents. This criticism, however, is directed towards the corporation rather than the staff themselves.

Another concern raised by a reviewer is the lack of communication among staff members and with families. Staff members are said to not communicate enough with each other and families, leading to potential issues and misunderstandings.

One specific individual in a director-type position is mentioned as having experience with dementia patients, but this knowledge does not seem to trickle down to ordinary employees. Despite being touted as a resource in support groups, this person does not fulfill that role effectively.

Safety concerns are also mentioned by reviewers. One reviewer highlights the absence of alarms for unsteady residents and how visitors have had to step in to prevent falls because staff was unavailable. Additionally, dining tables and floors are described as always sticky.

On a positive note, several reviewers express their satisfaction with Bridges at Nashua. They describe the facility as beautiful inside and well-maintained like an upscale hotel. The staff is commended for their friendliness and dedication to keeping residents entertained and stimulated.

Family members also appreciate the efforts made by Bridges at Nashua to keep patients and families connected during Covid-19 restrictions. It is clear from these reviews that family involvement and support are valued by both residents and their loved ones.

Overall, while there are some criticisms raised about certain aspects of Bridges at Nashua such as cleanliness and communication, the majority of reviews are positive. The facility is regarded as a place where residents can feel safe and engaged in activities while receiving care from a caring and competent staff. The high cost may be a drawback for some, but for those who can afford it, Bridges at Nashua is seen as a worthwhile investment in their loved one's well-being.

This area of Nashua, New Hampshire offers a convenient and accessible location for senior living, with a variety of amenities nearby. There are several pharmacies in close proximity, including Walgreens and CVS Pharmacy, making it easy to access necessary medications. In terms of dining options, there are a range of restaurants such as Frontera Tacos & Tequila, Arby's, and Applebee's within a short distance. For healthcare needs, there are reputable hospitals like Northeast Rehabilitation Hospital and physicians like Jennifer Albert, MD located nearby. Additionally, there are cafes for socializing and parks for outdoor activities such as Greeley Park and Benson's Park. Overall, this area provides a mix of convenience and leisure opportunities for seniors looking to settle in Nashua.

Pharmacies

• Walgreens (0 miles)
• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (0.5 miles)
• Rite Aid (3 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (4.7 miles)
• CVS Pharmacy (4.9 miles)

Restaurants

• Frontera Tacos & Tequila (0.2 miles)
• Arby's (0.4 miles)
• White Birch Brewing (1 miles)
• Joey's Diner (1.5 miles)
• Applebee's (1.5 miles)
• Chen Yang Li (1.5 miles)
• Chick-Fil-A (1.6 miles)

Hospitals

• Northeast Rehabilitation Hospital (0.7 miles)
• St Joseph Adult Day Health Center (0.9 miles)

Physicians

• Joslin Diabetes Center (0.7 miles)
• Jennifer Albert, MD (1.7 miles)
• Parisa Jordan, MD, MS, MBA (2 miles)
• Dartmouth-Hitchcock Nashua | Cardiovascular Medicine (2 miles)
• Kajenski Carissa APRN (2.7 miles)
• Nashua Eye Associates (2.9 miles)
• Dr Dan Bouvier (3.9 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (2.9 miles)
• Buckley's Bakery & Cafe (4.8 miles)
• Union Coffee Company (6.4 miles)
• Starbucks (7.1 miles)
• Pressed Cafe (7.3 miles)

Places of Worship

• Resurrection Parish (3.1 miles)

Theaters

• Chunky's Cinema Pub - Nashua (3.1 miles)

Parks

• Greeley Park (3.7 miles)
• Edward Roy Memorial Park (4.8 miles)
• Merrimack Commons (5.8 miles)
• Benson's Park (6.8 miles)
• Keyes Memorial Park (6.9 miles)